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WHAT IS THE HEALTH CARE SERVICES DASHBOARD? Statewide Dashboard Statewide performance trends Click the icons below for more information: The Dashboard is intended to support headquarters and institution staff in identifying opportunities for improvement and monitoring progress toward performance objectives. However, there are limitations to the information - California Correctional Health Care Services (CCHCS) has standardized many data collection processes, provided training to promote consistency in data reporting, and invested in information system modifications to improve data quality. However, much of the data featured in the Health Care Services Dashboard is gathered through multiple networked databases or self-reported by institutions, and the data have not been validated or verified. Performance objectives and benchmarks were generated internally for quality improvement purposes and are not necessarily intended to reflect compliance with court mandates or a determination regarding constitutional levels of care. A MONTHLY REPORT THAT: Consolidates key performance indicators and other important organization metrics across health care programs and service areas. Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost. Helps the organization regularly assess progress in meeting annual performance objectives. Helps health care executives and managers identify areas that may need improvement. Institution Comparison Compare performance for all institutions Glossary Avenal State Prison (ASP) California City Correctional Facility (CAC) Calipatria State Prison (CAL) California Correctional Center (CCC) California Correctional Institution (CCI) Central California Women’s Facility (CCWF) Centinela State Prison (CEN) California Health Care Facility (CHCF) California Institution for Men (CIM) California Institution for Women (CIW) California Men’s Colony (CMC) California Medical Facility (CMF) California State Prison, Corcoran (COR) California Rehabilitation Center (CRC) Correctional Training Facility (CTF) Chuckawalla Valley State Prison (CVSP) Deuel Vocational Institution (DVI) Folsom State Prison (FSP) INSTITUTION MENU Select an institution below for more information: High Desert State Prison (HDSP) Ironwood State Prison (ISP) Kern Valley State Prison (KVSP) California State Prison, Los Angeles County (LAC) Mule Creek State Prison (MCSP) North Kern State Prison (NKSP) Pelican Bay State Prison (PBSP) Pleasant Valley State Prison (PVSP) R. J. Donovan Correctional Facility (RJD) California State Prison, Sacramento (SAC) California Substance Abuse Treatment Facility (SATF) Sierra Conservation Center (SCC) California State Prison, Solano (SOL) San Quentin State Prison (SQ) Salinas Valley State Prison (SVSP) Valley State Prison (VSP) Wasco State Prison (WSP)

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Page 1: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

WHAT IS THE HEALTH CARESERVICES DASHBOARD?

Statewide DashboardStatewide

performance trends

Click the icons below for more information:

The Dashboard is intended to support headquarters and institution staff in identifying opportunities for improvement and monitoring progress towardperformance objectives. However, there are limitations to the information - California Correctional Health Care Services (CCHCS) has standardized manydata collection processes, provided training to promote consistency in data reporting, and invested in information system modifications to improve dataquality. However, much of the data featured in the Health Care Services Dashboard is gathered through multiple networked databases or self-reported byinstitutions, and the data have not been validated or verified. Performance objectives and benchmarks were generated internally for quality improvementpurposes and are not necessarily intended to reflect compliance with court mandates or a determination regarding constitutional levels of care.

A MONTHLY REPORT THAT: Consolidates key performance indicators and other important organization metrics across health

care programs and service areas.

Provides information typically monitored by health care organizations, such as patient outcomes,access to care, and utilization and cost.

Helps the organization regularly assess progress in meeting annual performance objectives.

Helps health care executives and managers identify areas that may need improvement.

Institution ComparisonCompare performance

for all institutions

Glossary

Avenal State Prison (ASP)California City Correctional Facility (CAC)Calipatria State Prison (CAL)California Correctional Center (CCC)California Correctional Institution (CCI)Central California Women’s Facility (CCWF)Centinela State Prison (CEN)California Health Care Facility (CHCF)California Institution for Men (CIM)California Institution for Women (CIW)California Men’s Colony (CMC)California Medical Facility (CMF)California State Prison, Corcoran (COR)California Rehabilitation Center (CRC)Correctional Training Facility (CTF)Chuckawalla Valley State Prison (CVSP)Deuel Vocational Institution (DVI)Folsom State Prison (FSP)

INSTITUTION MENUSelect an institution below for more information:

High Desert State Prison (HDSP)Ironwood State Prison (ISP)Kern Valley State Prison (KVSP)California State Prison, Los Angeles County (LAC)Mule Creek State Prison (MCSP)North Kern State Prison (NKSP)Pelican Bay State Prison (PBSP)Pleasant Valley State Prison (PVSP)R. J. Donovan Correctional Facility (RJD)California State Prison, Sacramento (SAC)California Substance Abuse Treatment Facility (SATF)Sierra Conservation Center (SCC)California State Prison, Solano (SOL)San Quentin State Prison (SQ)Salinas Valley State Prison (SVSP)Valley State Prison (VSP)Wasco State Prison (WSP)

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Page 2: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

Main Menu

HEALTHCARE SERVICES DASHBOARDStatewideMarch 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SWACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SW

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SW94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SW-

-

49%

14%

SW88%

88%

87%

88%

80%

83%

89%

87%

95%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SW-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SW

-

Total Non Labor Cost $281 $301

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SW97%

MAJOR COSTS PER INMATE PER MONTH

YTD 18/19Total Labor Cost $1,279

YTD 17/18$1,247

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SW78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SW5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SW8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SW51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 10:59:24 AM

* Rate Per 1,000 Inmates Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 3: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

Main Menu

DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Scheduling & Access to Care SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Medical Services 83% 88% 90% 81% 97% 84% 73% 78% 73% 88% 89% 85% 83% 81% 90% 88% 79% 78% 90% 84% 89% 77% 93%

RN FTF Triage 1 Day 99% 99% 99% 99% 100% 99% 97% 100% 99% 98% 97% 99% 98% 99% 100% 100% 100% 99% 98% 99% 100% 99% 96%

PCP Urgent Referrals 1 Day 97% 100% 100% 100% 100% 80% 90% 92% 98% 100% 92% 100% 98% 96% 96% 100% 100% 100% 100% 100% 100% 97% 100%

PCP Routine Referrals 14 Days 95% 99% 100% 100% 99% 97% 84% 65% 98% 98% 91% 93% 100% 85% 97% 100% 100% 89% 98% 89% 100% 90% 99%

Episodic Care Follow-Up as Ordered 93% 99% 100% 96% 99% 99% 83% 56% 92% 97% 96% 92% 99% 87% 97% 99% 99% 84% 99% 90% 98% 83% 99%

Chronic Care as Ordered 91% 99% 99% 92% 99% 98% 84% 60% 94% 98% 99% 87% 99% 85% 99% 99% 99% 86% 100% 87% 99% 82% 100%

High Priority Specialty 14 Days 70% 100% 93% 92% 100% 61% 84% 84% 36% 83% 83% 62% 73% 89% 95% 68% 65% 56% 94% 78% 68% 70% 92%

Medium Priority Specialty 45 Days 66% - 100% - - - 0% 100% 36% 50% - 100% 83% - 67% 100% - 100% - - - - 100%

Routine Specialty 90 Days 85% 96% 90% 95% 100% 94% 93% 98% 71% 91% 81% 88% 90% 89% 97% 87% 91% 81% 91% 90% 82% 88% 92%

Return from HLOC 5 Days 93% 100% 100% 100% 100% 97% 89% 100% 79% 88% 91% 98% 95% 96% 95% 100% 97% 96% 100% 100% 95% 96% 98%

Laboratory Services as Ordered 95% 98% 99% 100% 91% 95% 99% 84% 95% 94% 97% 99% 93% 90% 100% 98% 97% 98% 97% 95% 97% 99% 94%

Radiology Services as Ordered 94% 99% 100% 100% 99% 97% 94% 99% 94% 92% 89% 99% 90% 89% 96% 92% 87% 97% 97% 99% 98% 94% 97%

RC Screening 7 Days 82% - - - - - 45% - 0% 81% - - 0% - - - - 68% - - - 0% -

Transfers Seen Timely: Medium/Low Risk with Chronic Conditions 58% 73% 85% 2% 74% 57% 80% 82% 75% 69% 88% 58% 80% 49% 89% 54% 8% 32% 39% 55% 59% 67% 68%

Transfers Seen Timely: High Risk/Complex Care 47% 0% 0% 0% 100% 27% 0% 0% 48% 86% 67% 29% 60% 19% 40% 48% 0% 8% 66% 29% 67% 29% 70%

Dental Services - - - - - - - - - - - - - - - - - - - - - - -

7362 Triage 3 or 10 Days - - - - - - - - - - - - - - - - - - - - - - -

Treatment within Timeframes - - - - - - - - - - - - - - - - - - - - - - -

RC Screening 60 Days - - - - - - - - - - - - - - - - - - - - - - -

Patient Requested Exam 90 Days - - - - - - - - - - - - - - - - - - - - - - -

Notice of Exam 50 Y.O. or Chronic Care - - - - - - - - - - - - - - - - - - - - - - -

Mental Health Services 94% 99% 99% 99% 99% 95% 92% 100% 92% 97% 94% 96% 92% 88% 100% 97% 100% 96% 99% 88% 99% 95% 97%

Referral Timeframes 93% 99% 97% 99% 99% 93% 92% 99% 95% 92% 95% 99% 94% 88% 100% 97% 99% 98% 97% 86% 98% 93% 96%

EOP Structured Treatment 91% - - - - - 90% - 84% 100% 89% 91% 84% 86% - - - 92% - 84% - 97% 96%

Contact Timeframes 97% 100% 100% 100% 100% 97% 94% 100% 99% 99% 98% 99% 97% 90% 100% 97% 100% 99% 100% 95% 100% 95% 100%

Primary Clinician Contact Timeframes 98% 100% 100% 100% 100% 99% 96% 100% 99% 99% 99% 99% 94% 88% 100% 93% 100% 100% 100% 94% 100% 100% 100%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

Page 4: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Scheduling & Access to Care MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Medical Services 83% 87% 87% 84% 80% 88% 70% 89% 80% 74% 83% 89% 89%

RN FTF Triage 1 Day 97% 98% 100% 100% 99% 99% 99% 100% 95% 97% 99% 100% 100%

PCP Urgent Referrals 1 Day 97% 100% 86% 100% 100% 90% 89% 100% 98% 87% 100% 91% 100%

PCP Routine Referrals 14 Days 98% 97% 100% 100% 90% 98% 96% 98% 93% 85% 99% 97% 99%

Episodic Care Follow-Up as Ordered 99% 90% 100% 98% 87% 99% 95% 93% 90% 74% 99% 95% 99%

Chronic Care as Ordered 100% 89% 100% 100% 79% 98% 97% 79% 84% 73% 100% 96% 100%

High Priority Specialty 14 Days 79% 78% 67% 78% 69% 85% 48% 100% 75% 82% 62% 100% 81%

Medium Priority Specialty 45 Days 50% - - - - 100% 0% - 100% 67% 70% - 100%

Routine Specialty 90 Days 82% 99% 87% 76% 71% 87% 61% 99% 82% 80% 80% 94% 100%

Return from HLOC 5 Days 95% 93% 95% 100% 88% 98% 94% 83% 90% 86% 97% 98% 91%

Laboratory Services as Ordered 98% 100% 100% 86% 88% 99% 94% 90% 80% 91% 98% 95% 98%

Radiology Services as Ordered 96% 100% 100% 99% 86% 98% 89% 98% 90% 84% 78% 96% 97%

RC Screening 7 Days - 92% - - - - 0% - 0% 49% - - 99%

Transfers Seen Timely: Medium/Low Risk with Chronic Conditions 28% 50% 70% 16% 54% 56% 81% 78% 75% 42% 73% 78% 67%

Transfers Seen Timely: High Risk/Complex Care 59% 50% 45% 50% 51% 32% 31% 50% 67% 35% 27% 23% 22%

Dental Services - - - - - - - - - - - - -

7362 Triage 3 or 10 Days - - - - - - - - - - - - -

Treatment within Timeframes - - - - - - - - - - - - -

RC Screening 60 Days - - - - - - - - - - - - -

Patient Requested Exam 90 Days - - - - - - - - - - - - -

Notice of Exam 50 Y.O. or Chronic Care - - - - - - - - - - - - -

Mental Health Services 96% 97% 98% 99% 95% 91% 94% 99% 99% 96% 92% 93% 95%

Referral Timeframes 94% 92% 96% 99% 94% 96% 91% 99% 98% 96% 90% 87% 87%

EOP Structured Treatment 96% 100% 98% 98% 95% 78% 96% - - 95% 90% 99% 98%

Contact Timeframes 97% 100% 100% 100% 97% 98% 96% 100% 100% 98% 95% 94% 99%

Primary Clinician Contact Timeframes 99% 100% 100% 100% 98% 97% 98% 100% 100% 98% 94% 97% 99%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

Page 5: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Scheduling & Access to Care SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Psychiatrist Contact Timeframes 94% 100% - 100% - 91% 87% 100% 97% 99% 96% 98% 99% 87% 100% 100% 100% 100% 100% 91% 100% 87% 100%

IDTT Contact Timeframes 99% 100% 100% 100% 100% 100% 97% 100% 100% 98% 99% 100% 99% 96% 100% 97% 100% 99% 100% 98% 100% 100% 100%

Cancelled Due to Custody 0.6% 0.1% 0.1% 0.2% 0.0% 0.5% 0.2% 0.0% 0.6% 0.1% 0.3% 0.5% 0.9% 1.4% 0.1% 0.3% 0.4% 0.1% 0.1% 0.9% 0.0% 1.0% 0.2%

Medical Services 0.4% 0.0% 0.1% 0.4% 0.1% 0.7% 0.4% 0.0% 0.1% 0.1% 0.1% 0.1% 0.7% 1.2% 0.1% 0.0% 0.0% 0.2% 0.1% 0.1% 0.0% 1.7% 0.3%

Mental Health Services 0.8% 0.2% 0.0% 0.0% 0.0% 0.4% 0.1% 0.0% 1.1% 0.2% 0.6% 0.9% 1.1% 1.5% 0.0% 0.5% 0.7% 0.1% 0.1% 1.7% 0.0% 0.3% 0.0%

Dental Services - - - - - - - - - - - - - - - - - - - - - - -

Seen as Scheduled 90% 97% 98% 94% 96% 93% 89% 97% 85% 93% 93% 91% 86% 87% 92% 92% 95% 96% 93% 87% 91% 94% 90%

Medical Services 86% 95% 96% 88% 91% 90% 83% 94% 76% 88% 88% 88% 77% 81% 88% 84% 89% 92% 93% 75% 83% 91% 87%

Mental Health Services 94% 100% 100% 100% 100% 96% 94% 100% 93% 98% 99% 94% 96% 93% 96% 100% 100% 100% 94% 100% 98% 97% 94%

Dental Services - - - - - - - - - - - - - - - - - - - - - - -

Effective Communication Provided 94% 97% 95% 95% 91% 95% 95% 98% 94% 96% 80% 91% 94% 92% 87% 97% 95% 98% 89% 89% 97% 95% 93%

Medical Services 97% 100% 100% 98% 100% 98% 92% 98% 97% 97% 98% 99% 96% 91% 100% 99% 100% 100% 100% 99% 99% 96% 99%

Mental Health Services 96% 100% 100% 100% 100% 99% 99% 100% 96% 96% 99% 95% 92% 96% 100% 99% 100% 100% 99% 99% 100% 98% 97%

Dental Services 88% 90% 85% 87% 72% 87% 95% 96% 89% 94% 42% 77% 93% 89% 62% 94% 86% 94% 68% 68% 92% 91% 82%

Sign Language Interpreter (SLI) Provided 85% - - - - - 93% - 80% 95% - - 33% 50% - - - 100% - - - - 97%

Medical Backlog 98.9 8.4 7.4 26.4 21.0 29.8 154.9 99.0 258.5 393.1 88.6 56.3 152.6 42.5 15.2 43.8 32.9 96.8 24.5 58.1 48.3 61.3 34.1

Allied Health Backlog 2.1 0.0 1.2 0.0 0.5 0.5 14.5 0.0 5.2 6.7 2.8 0.8 25.4 2.7 1.1 5.8 0.0 0.8 0.0 0.6 1.1 0.3 0.3

Laboratory Backlog 17.5 2.5 0.4 0.0 3.0 16.2 2.4 25.8 62.0 79.6 6.1 3.1 33.0 8.9 0.0 2.4 2.2 10.9 13.0 2.2 4.6 3.2 4.7

LVN Backlog 6.3 1.2 0.0 11.9 13.0 1.0 7.9 2.3 18.9 22.3 4.4 1.7 8.9 1.2 1.5 1.3 0.7 20.6 0.0 11.1 8.0 0.8 2.2

PCP Backlog 14.0 0.5 0.4 6.4 0.2 0.8 69.5 65.5 12.3 31.7 13.8 27.0 5.1 2.7 5.3 0.0 0.4 10.1 0.6 18.5 8.0 10.4 0.9

Radiology Backlog 8.0 1.7 0.0 0.0 0.5 3.3 3.1 0.6 16.7 17.4 27.5 1.1 11.0 5.3 1.1 6.2 9.4 1.1 1.4 0.9 1.9 1.3 1.6

RN Backlog 4.7 1.2 0.4 1.7 0.2 0.8 7.6 0.3 10.0 66.3 12.7 1.4 3.4 0.0 0.8 0.7 0.0 19.5 2.6 0.6 3.8 1.6 0.9

Specialty Backlog 40.6 1.0 3.7 5.5 2.2 2.8 40.6 2.0 128.9 156.1 18.2 23.9 45.6 5.9 4.9 26.1 21.7 32.3 5.2 22.6 16.9 40.5 16.1

Population Health Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Asthma Care 88% 100% 94% 94% 90% 92% 95% 95% 88% 97% 88% 95% 84% 87% 99% 93% 97% 94% 92% 91% 95% 93% 90%

Asthma SABA Utilization 88% 99% 93% 96% 98% 96% 92% 96% 84% 95% 87% 96% 84% 86% 97% 94% 98% 91% 96% 93% 94% 95% 93%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

Page 6: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Scheduling & Access to Care MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Psychiatrist Contact Timeframes 91% 100% 100% 100% 93% 96% 91% 100% 100% 97% 91% 87% 98%

IDTT Contact Timeframes 100% 100% 100% 100% 100% 99% 99% 100% 100% 99% 99% 99% 100%

Cancelled Due to Custody 1.0% 0.3% 0.4% 0.0% 0.5% 1.1% 0.0% 1.4% 0.8% 0.4% 0.8% 0.7% 0.3%

Medical Services 0.5% 0.3% 0.4% 0.0% 0.7% 0.7% 0.0% 0.6% 1.5% 0.3% 0.5% 0.1% 0.1%

Mental Health Services 1.4% 0.3% 0.4% 0.1% 0.4% 1.5% 0.1% 2.1% 0.1% 0.5% 1.2% 1.3% 0.5%

Dental Services - - - - - - - - - - - - -

Seen as Scheduled 87% 89% 97% 94% 88% 89% 92% 96% 88% 91% 88% 93% 95%

Medical Services 89% 79% 95% 90% 82% 91% 89% 94% 75% 84% 84% 88% 90%

Mental Health Services 85% 100% 98% 98% 94% 88% 95% 98% 100% 99% 92% 98% 99%

Dental Services - - - - - - - - - - - - -

Effective Communication Provided 96% 90% 93% 94% 95% 95% 94% 95% 92% 97% 92% 96% 97%

Medical Services 100% 99% 98% 99% 98% 95% 97% 99% 100% 100% 97% 99% 98%

Mental Health Services 96% 99% 98% 97% 96% 97% 95% 99% 99% 97% 95% 96% 97%

Dental Services 92% 72% 82% 84% 90% 95% 91% 86% 76% 94% 83% 93% 97%

Sign Language Interpreter (SLI) Provided - 87% - - 86% - 81% - - - - - -

Medical Backlog 50.8 33.8 4.3 58.1 675.0 38.0 157.1 55.3 126.7 236.0 74.5 69.4 25.7

Allied Health Backlog 1.2 0.0 0.8 0.6 1.8 1.9 1.6 0.0 0.5 0.8 1.2 0.6 1.4

Laboratory Backlog 9.6 1.6 0.0 43.5 86.0 9.1 11.9 16.4 7.6 101.9 11.0 7.8 4.9

LVN Backlog 3.9 11.3 0.0 3.0 17.3 0.0 11.7 2.5 7.8 2.8 1.2 7.5 6.9

PCP Backlog 5.6 13.4 0.4 0.6 72.6 13.0 4.0 16.1 30.0 37.8 0.6 3.6 1.0

Radiology Backlog 1.2 0.0 0.0 0.3 99.9 0.5 13.0 0.2 18.9 4.0 13.9 6.5 2.2

RN Backlog 3.2 0.7 0.0 0.9 7.1 0.5 0.9 0.2 7.6 4.0 2.6 1.9 2.0

Specialty Backlog 24.1 4.7 3.1 4.3 384.5 9.6 109.5 0.2 39.0 56.1 42.0 36.7 3.5

Population Health Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Asthma Care 91% 89% 93% 99% 93% 94% 90% 96% 95% 89% 93% 94% 94%

Asthma SABA Utilization 89% 97% 99% 98% 90% 95% 93% 99% 95% 88% 92% 94% 94%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

Page 7: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Persistent Asthma ICS Treatment 87% 100% 95% 92% 82% 89% 97% 94% 91% 98% 89% 94% 85% 87% 100% 92% 96% 96% 87% 89% 95% 91% 86%

Therapeutic Anticoagulation 88% - - - - 50% - - 91% 87% 83% 96% 100% 50% - 60% - 100% 100% 0% - 100% 88%

Diabetes Care 87% 94% 90% 86% 89% 85% 89% 85% 88% 93% 87% 88% 83% 84% 86% 88% 90% 91% 88% 81% 92% 78% 84%

A1C <8% 74% 89% 85% 70% 72% 67% 86% 65% 79% 82% 76% 74% 70% 80% 71% 76% 73% 69% 79% 77% 78% 59% 65%

Blood Pressure <140/90 mm Hg 86% 95% 92% 91% 88% 80% 90% 85% 81% 95% 90% 90% 78% 78% 92% 90% 93% 93% 89% 79% 100% 83% 85%

Screened or Treated Nephropathy 96% 98% 98% 94% 96% 99% 96% 98% 94% 99% 98% 96% 97% 93% 98% 97% 100% 100% 94% 92% 100% 93% 96%

Statin 91% 94% 85% 91% 100% 96% 83% 93% 97% 97% 86% 90% 87% 83% 84% 87% 92% 100% 91% 76% 91% 78% 92%

End Stage Liver Disease Care 88% 100% 92% 84% 83% 77% 98% 84% 93% 93% 96% 89% 90% 91% 80% 89% 92% 92% 93% 63% 100% 89% 96%

EGD for Esophageal Varices 77% 100% 75% 67% 50% 48% 93% 63% 88% 90% 94% 75% 83% 90% 40% 74% 75% 75% 89% 18% 100% 74% 94%

HCC Screening 93% 100% 100% 100% 100% 90% 100% 94% 98% 91% 100% 94% 99% 88% 100% 97% 100% 100% 97% 78% 100% 96% 94%

NSAID 95% 100% 100% 86% 100% 93% 100% 96% 94% 99% 95% 98% 89% 94% 100% 94% 100% 100% 93% 93% 100% 96% 98%

Colon Cancer Screening 80% 76% 89% 79% 96% 76% 85% 87% 84% 77% 78% 82% 81% 70% 77% 88% 86% 90% 88% 78% 90% 79% 83%

Women's Care 83% - - - - - 84% - - - 84% - - - - - - - 82% - - - -

Breast Cancer Screening 85% - - - - - 87% - - - 85% - - - - - - - 73% - - - -

Cervical Cancer Screening 80% - - - - - 81% - - - 83% - - - - - - - 91% - - - -

Diagnostic Monitoring 89% 98% - 96% 100% 92% 87% 100% 92% 95% 86% 92% 92% 79% 100% 99% 100% 94% 97% 92% 100% 90% 88%

QT Prolongation EKG 12 Months 90% 100% - - - 96% 87% - 90% 96% 78% 96% 94% 73% 100% 100% - 100% 100% 100% - 100% 81%

Antipsychotics 89% 97% - 89% 100% 88% 83% - 93% 93% 89% 91% 90% 79% 98% 99% 100% 87% 95% 86% 100% 87% 90%

Lipid Monitoring 78% 94% - 0% - 80% 84% - 79% 81% 72% 75% 88% 57% 94% 100% - 79% 92% 74% - 76% 85%

Blood Sugar 89% 94% - 100% - 86% 90% - 93% 89% 91% 87% 95% 80% 98% 100% 100% 87% 96% 88% 100% 83% 95%

EKG 70% 100% - - - - 0% - 100% 100% 75% 88% 25% 33% 100% 100% - 100% - 67% - - 60%

AIMS 86% 100% - 100% 100% 93% 84% - 81% 95% 90% 93% 98% 86% 96% 88% - 67% 93% 82% - 93% 80%

Med Consent 95% 100% - 100% 100% 88% 92% - 97% 97% 88% 95% 100% 91% 100% 100% - 89% 94% 100% 100% 88% 94%

CBC with Platelets 84% 93% - 100% - 79% 86% - 90% 81% 88% 82% 92% 69% 97% 100% 100% 82% 86% 75% - 76% 92%

CMP 83% 94% - 100% - 74% 83% - 89% 85% 82% 83% 92% 64% 97% 100% 100% 80% 87% 82% 100% 78% 88%

Thyroid Monitoring 100% - - - - - 100% - 100% 100% 100% 100% 100% 100% - - - - 100% - - - 100%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Persistent Asthma ICS Treatment 93% 81% 86% 100% 96% 93% 88% 93% 95% 90% 94% 94% 94%

Therapeutic Anticoagulation 77% - - - 92% 83% 91% 100% 97% 85% 67% 83% -

Diabetes Care 86% 92% 79% 94% 89% 82% 87% 90% 86% 81% 85% 94% 82%

A1C <8% 73% 94% 65% 89% 76% 72% 72% 80% 73% 66% 77% 88% 65%

Blood Pressure <140/90 mm Hg 81% 88% 72% 89% 87% 86% 81% 93% 84% 76% 81% 94% 87%

Screened or Treated Nephropathy 97% 100% 95% 100% 98% 89% 97% 100% 93% 94% 97% 98% 87%

Statin 94% 86% 84% 100% 96% 81% 98% 89% 91% 87% 85% 95% 89%

End Stage Liver Disease Care 89% 92% 97% 40% 86% 88% 86% 98% 87% 77% 79% 93% 92%

EGD for Esophageal Varices 83% 75% 92% 0% 75% 78% 68% 100% 70% 67% 57% 80% 100%

HCC Screening 95% 100% 100% - 89% 90% 95% 100% 95% 77% 86% 98% 100%

NSAID 89% 100% 100% 80% 93% 98% 95% 95% 95% 89% 95% 100% 75%

Colon Cancer Screening 84% 78% 86% 78% 78% 80% 68% 77% 82% 86% 73% 88% 85%

Women's Care - - - - - - - - - - - - -

Breast Cancer Screening - - - - - - - - - - - - -

Cervical Cancer Screening - - - - - - - - - - - - -

Diagnostic Monitoring 82% 95% 96% 99% 92% 80% 90% 94% 97% 87% 93% 91% 93%

QT Prolongation EKG 12 Months 86% 100% 100% 100% 88% 70% 86% 100% 93% 97% 95% 100% 100%

Antipsychotics 90% 85% 89% 94% 89% 82% 87% 83% 95% 90% 84% 92% 91%

Lipid Monitoring 75% 79% 89% 80% 77% 57% 60% 80% 83% 83% 79% 82% 85%

Blood Sugar 93% 82% 100% 100% 89% 79% 81% 83% 90% 95% 93% 90% 89%

EKG 78% 67% 0% 100% 69% 67% 100% 0% 100% 83% 0% 100% 80%

AIMS 75% 91% 100% 100% 86% 77% 87% 100% 100% 81% 79% 78% 86%

Med Consent 92% 98% 100% 100% 93% 89% 96% 100% 100% 92% 97% 96% 97%

CBC with Platelets 88% 80% 100% 83% 83% 72% 73% 80% 86% 83% 90% 86% 86%

CMP 88% 78% 100% 80% 80% 67% 74% 83% 86% 84% 87% 85% 85%

Thyroid Monitoring 100% - - - 100% 100% - - 100% - 100% - -

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Blood Pressure 99% 100% - 100% - 100% 100% - 100% 100% 99% 99% 100% 98% 100% 100% - 95% 100% 96% - 98% 100%

Height 98% 100% - 100% 100% 93% 100% - 95% 100% 99% 99% 96% 98% 100% 100% 100% 98% 98% 96% 100% 98% 100%

Weight 98% 100% - 100% 100% 100% 99% - 99% 99% 99% 98% 99% 96% 100% 100% 100% 92% 100% 98% 100% 96% 99%

Clozapine 93% - - - - - 100% - 84% - 83% - 97% 100% - - - - - - - - -

Blood Sugar 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Lipid Monitoring 85% - - - - - - - 100% - 33% - 100% 100% - - - - - - - - -

CBC 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

CMP 84% - - - - - - - 83% - 50% - 89% 100% - - - - - - - - -

EKG 79% - - - - - - - 0% - 100% - 75% 100% - - - - - - - - -

AIMS 83% - - - - - - - - - 100% - 100% 100% - - - - - - - - -

Thyroid Monitoring 100% - - - - - - - - - - - 100% - - - - - - - - - -

Med Consent 88% - - - - - - - - - 50% - 100% 100% - - - - - - - - -

Blood Pressure 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Height 99% - - - - - - - 91% - 100% - 100% 100% - - - - - - - - -

Weight 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Mood Stabilizers 86% 94% - 100% - 91% 94% 100% 95% 91% 83% 83% 89% 81% 100% 100% - 91% 94% 84% 100% 82% 82%

Carbamazepine 81% 75% - - - 100% 100% - 100% - 100% - 72% - - - - 100% - 88% - 56% 67%

Carbamazepine Level 64% 0% - - - - 100% - - - - - 50% - - - - 100% - 100% - 25% 0%

CBC 90% 100% - - - - 100% - 100% - - - 100% - - - - 100% - 100% - 50% 100%

CMP 86% 100% - - - - 100% - - - - - 67% - - - - 100% - 100% - 50% -

Med Consent 84% 100% - - - 100% 100% - - - 100% - - - - - - - - 50% - 100% 100%

Depakote 87% 100% - 100% - 94% 85% 100% 93% 88% 81% 88% 93% 68% 100% 100% - 69% 83% 95% - 77% 84%

Depakote Level 82% 100% - - - 75% 90% 100% 96% 83% 63% 86% 86% 55% 100% 100% - 80% 80% 80% - 64% 70%

CBC with Platelets 86% 100% - - - 100% 78% 100% 96% 80% 82% 83% 92% 67% 100% 100% - 67% 75% 100% - 71% 86%

CMP 86% 100% - - - 100% 80% - 96% 88% 78% 82% 94% 70% 100% 100% - 50% 75% 100% - 75% 82%

Med Consent 93% 100% - 100% - 100% 92% - 84% 100% 100% 100% 100% 79% 100% 100% - 80% 100% 100% - 100% 100%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Blood Pressure 99% 93% 100% 100% 100% 98% 100% 100% 100% 99% 99% 99% 100%

Height 99% 93% 100% 100% 99% 98% 99% 100% 100% 98% 98% 99% 99%

Weight 99% 89% 100% 100% 99% 98% 99% 100% 100% 97% 97% 99% 99%

Clozapine 86% 100% - - 100% 89% - - - 100% 100% 100% -

Blood Sugar 100% - - - - 100% - - - 100% 100% 100% -

Lipid Monitoring 73% - - - - 50% - - - 100% - - -

CBC 100% - - - - 100% - - - 100% 100% 100% -

CMP 82% - - - - 75% - - - 100% 100% - -

EKG 67% 100% - - - 83% - - - 100% 100% 100% -

AIMS 50% - - - 100% 86% - - - 100% - - -

Thyroid Monitoring 100% - - - - - - - - - 100% - -

Med Consent 75% 100% - - - 100% - - - 100% - - -

Blood Pressure 100% - - - - 100% - - - 100% 100% 100% -

Height 100% - - - 100% 100% - - - 100% 100% 100% -

Weight 100% - - - - 100% - - - 100% 100% 100% -

Mood Stabilizers 81% 93% - 100% 84% 70% 90% - 100% 62% 89% 90% 94%

Carbamazepine 75% - - - 67% - 100% - 100% 0% 100% 100% 100%

Carbamazepine Level 50% - - - 0% - 100% - - - - 100% 100%

CBC 100% - - - - - 100% - 100% - - 100% 100%

CMP 100% - - - 100% - 100% - 100% - - 100% 100%

Med Consent 50% - - - 100% - - - - 0% 100% 100% 100%

Depakote 92% 86% - 100% 87% 89% 81% - 100% 92% 76% 73% 84%

Depakote Level 95% 84% - - 90% 85% 70% - 100% 84% 65% 63% 79%

CBC with Platelets 96% 79% - 100% 91% 93% 79% - 100% 90% 75% 50% 82%

CMP 90% 79% - 100% 77% 77% 83% - 100% 95% 79% 80% 84%

Med Consent 88% 100% - 100% 91% 100% 92% - 100% 100% 86% 100% 89%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Lithium 83% 100% - - - 85% 91% - 86% 87% 63% 78% 89% 74% 100% 100% - 96% 100% 52% 100% 96% 85%

Lithium Level 80% 100% - - - 67% 100% - 83% 100% 64% 86% 88% 88% 100% - - 100% 100% 80% - 100% 100%

Thyroid Monitoring 85% 100% - - - 100% 100% - 100% 83% 86% 50% 80% 100% 100% 100% - 100% - 0% - 100% 60%

Creatinine & BUN 87% 100% - - - 100% 73% - 96% 100% 80% 89% 86% 100% 100% 100% - 86% 100% 80% 100% 80% 100%

EKG 66% 100% - - - - 80% - 50% 50% 0% 67% 90% 0% - 100% - - - 0% - 100% 67%

Med Consent 95% 100% - - - 75% 100% - 100% 100% 83% 100% 100% 82% 100% 100% - 100% 100% 100% 100% 100% 100%

Lamotrigine - Med Consent 94% 100% - - - 83% 100% - 100% 100% 88% - 100% 100% 100% 100% - 100% 100% 100% - 100% 90%

Antidepressants 85% 100% - 100% - 94% 73% 100% 97% 99% 94% 97% 91% 61% 100% 98% 100% 96% 98% 97% 100% 91% 98%

EKG (Tricyclics) 53% - - - - - 0% - - - - 100% 67% 0% - - - 100% - 100% - - -

Med Consent 92% 100% - 100% - 91% 91% 100% 92% 96% 83% 96% 99% 88% 100% 99% 100% 92% 95% 86% 100% 84% 95%

Thyroid Monitoring 97% 100% - - - - 100% - 100% 100% 100% 100% 100% - - 100% - 100% - 100% - - 100%

Venla Blood Pressure 99% 100% - - - 97% 100% - 100% 100% 100% 92% 100% 95% 100% 95% - 94% 100% 100% - 98% 100%

Utilization Specialty Services 87% 95% 94% 98% 91% 90% 84% 93% 52% 95% 98% 86% 88% 100% 91% 94% 99% 99% 97% 91% 82% 81% 77%

Polypharmacy Medication Review 95% 100% 100% 100% 100% 100% 97% 100% 88% 98% 96% 91% 100% 98% 96% 97% 83% 97% 100% 93% 100% 94% 99%

Care Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Appropriate Placement High Risk Patients 78% - - - - - - - - - - - - - - - - - - - - - -

High Risk Patient Care PlanTimely Completion of Discharge Follow-Ups 98% 100% - - - 96% 98% 100% 99% 96% 94% 97% 90% 99% 92% 100% - 100% 95% 100% 100% 96% 99%

30-Day Community Hospital Readmission - - - - - - - - - - - - - - - - - - - - - - -

30-Day MHCB or PIP Readmission 20% - - - - - 32% - 19% 19% 36% 15% 17% 27% - - - - - 21% - 13% 0%

Potentially Avoidable Hospitalizations* - - - - - - - - - - - - - - - - - - - - - - -

EOP/MHCB Treatment Plan 57% - - - - - - - - - - 100% 100% 75% - - - - - - - 0% 0%

Suicide Watch Discharge Plan 100% - - - - - - - - - - - - - - - - - - - - - -

Quality of Suicide Risk Evaluation Documentation 81% - - - 100% - - - - - 63% - - 100% - - - - - - - - 100%

Continuity of Clinicians & Services SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Primary Care Provider (PCP) 94% 94% 85% 95% 85% 98% 95% 94% 85% 97% 98% 94% 91% 94% 96% 96% 95% 96% 98% 98% 92% 90% 97%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Population Health Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Lithium 71% 93% - - 83% 71% 79% - 100% 73% 78% 87% 93%

Lithium Level 63% 86% - - 86% 67% 56% - - 63% 67% 83% 80%

Thyroid Monitoring 70% 100% - - 67% 71% 83% - - 75% 85% 83% 100%

Creatinine & BUN 78% 86% - - 86% 56% 88% - 100% 78% 88% 100% 83%

EKG 44% - - - 75% 75% 67% - - 50% 60% 83% 100%

Med Consent 100% 100% - - 100% 88% 100% - 100% 100% 90% 83% 100%

Lamotrigine - Med Consent 86% 100% - - 100% 50% 100% - 100% 83% 100% 100% 100%

Antidepressants 67% 100% 100% 100% 97% 89% 96% 100% 100% 86% 97% 74% 86%

EKG (Tricyclics) 0% - - - - - - - - 100% - 0% 50%

Med Consent 91% 99% 100% 100% 91% 72% 87% 100% 100% 93% 90% 97% 96%

Thyroid Monitoring 78% 100% 100% - 100% 100% 100% 100% 100% 50% 100% 100% 100%

Venla Blood Pressure 99% 100% 100% 100% 100% 95% 100% 100% 100% 100% 100% 100% 98%

Utilization Specialty Services 98% 86% 94% 90% 91% 99% 94% 89% 84% 88% 100% 92% 99%

Polypharmacy Medication Review 93% 88% 100% 100% 94% 97% 97% 100% 100% 99% 97% 97% 96%

Care Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Appropriate Placement High Risk Patients - - - - - - - - - - - - -

High Risk Patient Care PlanTimely Completion of Discharge Follow-Ups 100% 98% 88% 100% 97% 97% 98% 100% 100% 100% 97% 99% 99%

30-Day Community Hospital Readmission - - - - - - - - - - - - -

30-Day MHCB or PIP Readmission 25% 25% 0% - 19% 24% 17% - 25% 20% 5% 0% 20%

Potentially Avoidable Hospitalizations* - - - - - - - - - - - - -

EOP/MHCB Treatment Plan 33% - - - - - - - - - - - -

Suicide Watch Discharge Plan - 100% - 100% - - - - - - - - -

Quality of Suicide Risk Evaluation Documentation 100% - - - 75% - - - - - - - -

Continuity of Clinicians & Services MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Primary Care Provider (PCP) 96% 94% 89% 95% 96% 94% 95% 91% 97% 94% 92% 93% 98%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Continuity of Clinicians & Services SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Mental Health Primary Clinician 77% - - - - - 75% - 70% - 85% 83% 84% 78% - - - - - - - 80% 80%

Psychiatrist 80% - - - - - 80% - 90% - 65% 93% 91% 77% - - - - - - - 74% 64%

Medication Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

All Medications Received Timely (EHRS) 89% 97% 93% 95% 97% 95% 86% 96% 92% 95% 87% 95% 89% 80% 98% 96% 98% 96% 96% 84% 94% 81% 80%

By Transfer TypeInter-System 86% 93% 87% 95% 96% 89% 81% 94% 84% 90% 83% 89% 83% 84% 92% 92% 92% 93% 91% 83% 92% 77% 79%

Intra-Institution 85% 97% 68% 99% 92% 96% 82% 98% 84% 92% 87% 87% 85% 85% 97% 96% 100% 90% 94% 77% 96% 82% 80%

Stable Housing 90% 98% 93% 95% 97% 95% 86% 96% 92% 95% 87% 95% 89% 80% 99% 96% 98% 96% 96% 84% 94% 81% 80%

By Administration TypeKOP 90% 98% 86% 94% 95% 92% 90% 94% 87% 92% 88% 93% 77% 74% 97% 96% 96% 97% 86% 86% 93% 91% 83%

NA/DOT 89% 97% 94% 95% 97% 95% 86% 96% 92% 95% 87% 95% 89% 80% 98% 96% 98% 96% 97% 84% 94% 81% 80%

By Prescription TypeNew 88% 97% 90% 96% 97% 92% 82% 96% 88% 92% 87% 91% 85% 82% 97% 94% 97% 95% 95% 84% 93% 81% 76%

Refill/Renewal 90% 98% 93% 95% 97% 95% 86% 96% 92% 96% 87% 96% 89% 80% 99% 96% 98% 96% 97% 84% 95% 81% 80%

By Medication TypeSignificant Medications 90% 97% 94% 95% 97% 95% 86% 97% 92% 96% 87% 95% 90% 80% 98% 96% 98% 96% 97% 85% 95% 81% 80%

Other Medications 83% 92% 77% 84% 92% 82% 80% 91% 89% 82% 84% 88% 80% 74% 95% 89% 87% 90% 81% 74% 88% 80% 67%

By Provider TypeDental: Dental Stock 98% 97% 99% 100% 99% 100% 100% 100% - 100% - 100% - 91% 100% 100% 100% - - 93% 100% - 100%

Dental: Non Dental Stock 90% 98% 89% 95% 100% 91% 76% 98% 88% 87% 88% 96% 94% 94% 97% 100% 100% 99% 93% 97% 93% 92% 94%

Medical 89% 98% 93% 95% 97% 94% 86% 96% 91% 95% 88% 94% 87% 81% 98% 96% 98% 96% 95% 85% 94% 85% 79%

Psychiatry 90% 97% 100% 94% 100% 96% 85% 90% 93% 95% 86% 96% 92% 79% 98% 96% 97% 96% 97% 84% 98% 77% 81%

Medications Refused 4% 1% 4% 2% 1% 3% 6% 1% 4% 1% 1% 3% 4% 12% 1% 2% 1% 3% 1% 4% 3% 5% 4%

By Transfer TypeInter-System- Refused 6% 5% 8% 2% 1% 8% 6% 1% 11% 3% 5% 8% 8% 8% 3% 3% 5% 4% 4% 5% 3% 12% 6%

Intra-Institution- Refused 7% 0% 16% 0% 7% 2% 7% 0% 6% 2% 4% 9% 6% 10% 0% 0% 0% 7% 3% 11% 0% 9% 8%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Continuity of Clinicians & Services MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Mental Health Primary Clinician 64% - - - 76% 81% 81% - - 84% 80% 86% -

Psychiatrist 73% - - - 81% 78% 74% - - 98% 82% 75% -

Medication Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

All Medications Received Timely (EHRS) 84% 93% 95% 96% 87% 86% 93% 97% 90% 96% 83% 95% 91%

By Transfer TypeInter-System 79% 91% 87% 87% 85% 89% 88% 86% 86% 95% 83% 92% 91%

Intra-Institution 79% 90% 89% 93% 85% 84% 83% 98% 89% 94% 77% 91% 89%

Stable Housing 84% 93% 95% 96% 87% 86% 93% 97% 90% 96% 83% 95% 91%

By Administration TypeKOP 90% 93% 93% 96% 91% 90% 88% 96% 80% 90% 88% 95% 95%

NA/DOT 83% 93% 95% 96% 87% 86% 93% 97% 92% 96% 83% 95% 90%

By Prescription TypeNew 82% 91% 93% 95% 83% 86% 88% 97% 87% 95% 83% 93% 90%

Refill/Renewal 84% 93% 95% 96% 87% 86% 94% 97% 91% 96% 83% 96% 91%

By Medication TypeSignificant Medications 84% 93% 95% 96% 87% 86% 94% 97% 92% 97% 84% 96% 91%

Other Medications 80% 87% 83% 93% 82% 81% 83% 90% 57% 88% 75% 88% 82%

By Provider TypeDental: Dental Stock 100% - 100% 96% 100% 100% 100% 100% - 96% 100% - -

Dental: Non Dental Stock 82% 92% 100% 100% 77% 82% 88% 85% 99% 79% 88% 92% 95%

Medical 82% 93% 95% 96% 87% 84% 92% 97% 90% 95% 81% 94% 89%

Psychiatry 86% 92% 95% 96% 86% 87% 94% 97% 91% 97% 86% 96% 91%

Medications Refused 2% 4% 4% 2% 2% 11% 4% 1% 1% 1% 4% 3% 6%

By Transfer TypeInter-System- Refused 5% 4% 10% 6% 4% 8% 7% 5% 4% 2% 5% 4% 5%

Intra-Institution- Refused 8% 6% 9% 4% 5% 12% 14% 1% 1% 3% 7% 7% 8%

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Medication Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Stable Housing- Refused 4% 1% 4% 2% 1% 3% 6% 1% 4% 1% 1% 3% 4% 12% 0% 2% 1% 3% 1% 4% 3% 5% 4%

By Administration TypeKOP- Refused 2% 1% 1% 1% 1% 1% 1% 0% 7% 0% 1% 1% 2% 4% 1% 1% 0% 2% 0% 1% 2% 1% 2%

NA/DOT- Refused 4% 1% 4% 2% 1% 3% 6% 1% 4% 1% 1% 3% 4% 12% 1% 2% 1% 3% 1% 4% 3% 5% 4%

By Prescription TypeNew- Refused 5% 2% 6% 1% 1% 5% 7% 1% 6% 3% 2% 6% 6% 10% 2% 3% 1% 3% 3% 4% 3% 7% 4%

Refill/Renewal- Refused 4% 1% 3% 2% 1% 2% 5% 1% 4% 1% 1% 3% 4% 12% 0% 2% 1% 3% 1% 4% 3% 5% 4%

By Medication TypeSignificant Medications- Refused 4% 1% 4% 2% 1% 3% 6% 1% 4% 1% 1% 3% 3% 12% 1% 2% 0% 3% 1% 4% 3% 5% 4%

Other Medications- Refused 7% 1% 2% 4% 2% 6% 8% 2% 6% 3% 4% 8% 9% 15% 1% 2% 3% 3% 2% 6% 3% 9% 9%

By Provider TypeDental: Dental Stock- Refused 0% 0% 0% 0% 0% 0% 0% 0% - 0% - 0% - 0% 0% 0% 0% - - 0% 0% - 0%

Dental: Non Dental Stock- Refused 3% 0% 11% 0% 0% 0% 3% 0% 2% 2% 2% 1% 1% 0% 0% 0% 0% 1% 5% 0% 5% 5% 3%

Medical- Refused 4% 1% 4% 2% 1% 3% 6% 1% 4% 1% 2% 3% 5% 12% 0% 2% 1% 3% 1% 4% 3% 5% 5%

Psychiatry- Refused 4% 1% 0% 4% 0% 3% 6% 7% 3% 1% 1% 3% 3% 13% 1% 2% 1% 3% 2% 5% 1% 6% 3%

Non-Formulary by Medical Providers 5.3% 1.6% 2.8% 3.8% 2.2% 5.3% 5.0% 5.1% 6.8% 6.0% 7.5% 6.2% 10.6% 5.0% 2.2% 3.9% 2.9% 3.3% 3.4% 8.7% 3.5% 4.8% 6.2%

Non-Formulary by Psychiatrists 3.9% 1.5% - 0.0% - 1.6% 5.8% 0.0% 5.8% 1.7% 8.5% 2.0% 5.0% 2.9% 2.4% 0.9% 0.0% 4.4% 0.8% 3.5% 0.0% 1.9% 1.5%

Central Fill Prescriptions 65% 75% 55% 66% 68% 59% 56% 72% 68% 83% 57% 74% 69% 55% 65% 76% 82% 38% 69% 65% 65% 55% 70%

Availability of Health Information SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

All Documents - - - - - - - - - - - - - - - - - - - - - - -

Medical Documents - - - - - - - - - - - - - - - - - - - - - - -

Dental Documents - - - - - - - - - - - - - - - - - - - - - - -

Mental Health Documents - - - - - - - - - - - - - - - - - - - - - - -

CDCR Inpatient Documents - - - - - - - - - - - - - - - - - - - - - - -

Other Documents - - - - - - - - - - - - - - - - - - - - - - -

Specialty Notes 92% 91% 86% 94% 97% 92% 86% 89% 92% 94% 90% 94% 95% 94% 91% 89% 94% 96% 92% 93% 96% 95% 90%

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* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Medication Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Stable Housing- Refused 2% 4% 3% 2% 2% 11% 4% 1% 1% 1% 3% 2% 6%

By Administration TypeKOP- Refused 2% 1% 1% 0% 1% 4% 1% 1% 0% 1% 3% 0% 1%

NA/DOT- Refused 2% 4% 4% 2% 3% 11% 4% 1% 1% 2% 4% 3% 6%

By Prescription TypeNew- Refused 3% 5% 5% 3% 4% 11% 8% 1% 2% 2% 4% 4% 6%

Refill/Renewal- Refused 2% 4% 4% 2% 2% 11% 4% 1% 1% 1% 3% 2% 5%

By Medication TypeSignificant Medications- Refused 2% 4% 4% 2% 2% 10% 4% 1% 1% 1% 3% 2% 6%

Other Medications- Refused 2% 6% 3% 1% 4% 15% 7% 1% 2% 3% 8% 7% 7%

By Provider TypeDental: Dental Stock- Refused 0% - 0% 0% 0% 0% 0% 0% - 0% 0% - -

Dental: Non Dental Stock- Refused 3% 4% 0% 0% 1% 14% 5% 8% 0% 7% 6% 3% 3%

Medical- Refused 2% 3% 4% 2% 2% 12% 4% 1% 1% 2% 5% 3% 6%

Psychiatry- Refused 3% 5% 4% 2% 2% 10% 4% 1% 1% 1% 2% 2% 6%

Non-Formulary by Medical Providers 3.7% 3.5% 4.2% 2.7% 9.0% 5.8% 3.2% 2.8% 3.8% 8.8% 2.5% 2.2% 3.1%

Non-Formulary by Psychiatrists 2.6% 2.8% 0.3% 1.2% 4.6% 5.4% 3.9% 1.7% 1.9% 13.9% 3.4% 1.6% 4.5%

Central Fill Prescriptions 73% 45% 83% 69% 68% 44% 60% 67% 73% 51% 65% 73% 40%

Availability of Health Information MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

All Documents - - - - - - - - - - - - -

Medical Documents - - - - - - - - - - - - -

Dental Documents - - - - - - - - - - - - -

Mental Health Documents - - - - - - - - - - - - -

CDCR Inpatient Documents - - - - - - - - - - - - -

Other Documents - - - - - - - - - - - - -

Specialty Notes 93% 93% 93% 95% 94% 94% 85% 95% 90% 89% 94% 90% 92%

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* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Availability of Health Information SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Community Hospital Records 97% 100% 100% 100% 100% 100% 100% 100% 96% 100% 100% 87% 81% 96% 100% 100% 100% 100% 100% 100% 100% 97% 100%

Scanning Accuracy 90% 97% 99% 98% 93% 98% 97% 100% 75% 89% 94% 98% 99% 99% 100% 74% 94% 94% 84% 95% 80% 97% 97%

EHRS Timely Documentation 94% 98% 95% 97% 96% 92% 87% 98% 94% 92% 91% 93% 92% 90% 97% 98% 96% 95% 93% 92% 95% 98% 94%

PCP Documentation 96% 99% 98% 91% 99% 97% 98% 98% 89% 96% 97% 97% 95% 93% 97% 98% 99% 97% 97% 85% 95% 98% 98%

PC RN Documentation 94% 97% 83% 99% 97% 75% 91% 99% 98% 90% 91% 97% 98% 93% 97% 99% 95% 92% 88% 98% 86% 99% 97%

LVN Documentation 91% 98% 95% 95% 93% 93% 64% 96% 96% 84% 93% 79% 90% 88% 97% 98% 98% 96% 88% 84% 97% 95% 87%

MH PC Documentation 92% 98% 100% 99% 95% 99% 88% 100% 91% 96% 93% 95% 83% 92% 97% 97% 89% 95% 95% 93% 99% 97% 91%

MH Psy Documentation 95% 100% 100% 100% - 96% 92% 100% 97% 94% 81% 97% 92% 86% 99% 100% 100% 98% 96% 97% 100% 99% 98%

Grievance Processing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Timely Grievances 97% 100% 100% 100% 100% 98% 100% 100% 92% 99% 100% 100% 100% 98% 100% 100% 100% 100% 100% 99% 100% 100% 98%

Resource Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Specialty Teleservices 51% 54% 23% 82% 50% 38% 36% 43% 63% 37% 51% 19% 45% 44% 41% 54% 77% 42% 38% 34% 78% 51% 54%

Availability of Medical Equipment 88% 93% 100% 89% 96% 95% 88% 93% 82% 95% 84% 94% 98% 99% 75% 88% 86% 91% 100% 80% 98% 89% 85%

Same Day 89% 90% 100% 91% 89% 88% 95% 100% 60% 97% 81% 91% 100% 98% 100% 86% 100% 83% 100% 67% 92% 90% 92%

Expedited 5 Calendar Days 78% 88% 100% 86% - - 89% 86% 83% 98% 64% 86% 92% 100% 0% 74% 100% 90% 100% 75% 100% 77% 67%

High Priority 14 Calendar Days 88% - - 88% 100% 100% 92% 90% 90% 86% 93% 100% 100% 100% 100% 95% 50% 97% 100% 80% 100% 88% 88%

Routine 90 Calendar Days 98% 100% 100% 91% 100% 98% 75% 98% 97% 99% 96% 98% 99% 100% 100% 97% 95% 97% 99% 100% 100% 100% 95%

Health Care Environment - - - - - - - - - - - - - - - - - - - - - - -

Complete Care Model Infrastructure SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

QM ProgramPatient Safety Program - - - - - - - - - - - - - - - - - - - - - - -

Staffing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Actual Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Medical Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Availability of Health Information MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Community Hospital Records 100% 100% 100% 100% 96% 100% 94% 100% 93% 100% 100% 100% 100%

Scanning Accuracy 96% 69% 99% 99% 99% 97% 96% 97% 80% 93% 79% 97% 97%

EHRS Timely Documentation 92% 96% 96% 98% 92% 94% 91% 97% 97% 92% 92% 93% 96%

PCP Documentation 99% 98% 97% 97% 98% 99% 96% 95% 95% 95% 97% 95% 99%

PC RN Documentation 93% 98% 96% 97% 95% 91% 97% 99% 98% 93% 82% 94% 99%

LVN Documentation 81% 95% 96% 97% 77% - 82% 96% 96% 93% 96% 95% 90%

MH PC Documentation 90% 95% 95% 98% 95% 93% 87% 96% 97% 92% 87% 92% 98%

MH Psy Documentation 98% 95% 99% 99% 98% 93% 95% 99% 98% 88% 96% 91% 97%

Grievance Processing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Timely Grievances 100% 100% 98% 100% 90% 76% 100% 100% 99% 100% 100% 100% 100%

Resource Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Specialty Teleservices 57% 23% 54% 49% 59% 55% 60% 31% 65% 42% 34% 62% 67%

Availability of Medical Equipment 85% 96% 85% 96% 71% 93% 88% 100% 81% 77% 93% 97% 91%

Same Day 93% 94% 80% 83% 60% 87% 94% 100% 80% 93% 92% 97% 89%

Expedited 5 Calendar Days 90% 100% 100% 100% 58% 90% 75% 100% 63% 64% 88% 90% 82%

High Priority 14 Calendar Days 60% 100% 67% 100% 68% 96% 85% 100% 88% 66% 100% 100% 94%

Routine 90 Calendar Days 99% 89% 95% 100% 98% 100% 100% 100% 95% 85% 94% 99% 100%

Health Care Environment - - - - - - - - - - - - -

Complete Care Model Infrastructure MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

QM ProgramPatient Safety Program - - - - - - - - - - - - -

Staffing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Actual Vacancies - - - - - - - - - - - - -

Medical Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - - - - - - - - - - - -

Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

Mental Health Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - - - - - - - - - - - -

Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - -

Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

Mental Health Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - -

Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Dental Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - - - - - - - - - - - -

Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

FTE Usage - - - - - - - - - - - - - - - - - - - - - - -

Hires Completed Timely: Non-PCP (87/108 Days) 49% 0% - 0% 50% 40% 82% 17% 50% 22% 80% 71% 41% 33% 67% 100% 0% 27% 100% 0% 60% 0% 80%

Advertising and Cert: Non-PCP (7 Days) 88% 100% 86% 100% 100% 100% 75% 100% 83% 81% 100% 79% 63% 100% 100% 86% 100% 100% 50% 100% 95% 50% 88%

Candidate Pool Received: Non-PCP (19 Days) 50% 100% 67% 43% 100% 29% 60% 50% 45% 88% 88% 50% 14% 100% 89% 100% 33% 40% 0% 91% 10% 50% 69%

Application Review: Non-PCP (10 Days) 79% 100% 100% 100% 100% 82% 100% 100% 95% 100% 96% 100% 78% 14% 69% 100% 100% 83% 100% 100% 100% 100% 82%

Interview Process: Non-PCP (14 Days) 35% 0% 40% 67% 0% 0% 0% 50% 74% 0% 3% 43% 33% 40% 11% 88% 0% 40% 100% 38% 58% 83% 50%

Candidate Selection: Non-PCP (9 Days) 41% 75% 83% 100% 29% 50% 60% 63% 0% 60% 55% 67% 39% 75% 0% 20% 33% 17% 0% 67% 71% 75% 30%

Tentative Offer: Non-PCP (5 Days) 67% 100% 80% 100% 50% 0% 20% 71% 75% 36% 86% 100% 78% 50% 100% 100% 50% 100% 100% 90% 36% 44% 78%

Pre-Employment Clearance: Non-PCP (14 Days) 69% 50% 100% 100% 67% 71% 100% 50% 78% 56% 67% 89% 83% 0% 67% 100% 100% 33% 100% 67% 75% 100% 57%

Credentialing Package: Non-PCP (7 Days) 65% 33% - - - 0% - - - - - 100% - - - 100% - 100% - 100% 100% - 100%

Credentialing Approval: Non-PCP (14 Days) 62% 33% - - - - - - - - - 75% 100% 50% 100% 67% - 100% - 0% 0% - 50%

Hire Package Approval: Non-PCP (5 Days) 88% 100% 100% 100% 25% 83% 100% 100% 91% 100% 100% 100% 73% 100% 100% 100% 100% 33% 100% 50% 100% 0% 100%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Dental Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - -

Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

FTE Usage - - - - - - - - - - - - -

Hires Completed Timely: Non-PCP (87/108 Days) 57% 63% 0% 50% 17% 80% 75% 100% 33% 0% 0% 100% 80%

Advertising and Cert: Non-PCP (7 Days) 75% 100% 100% 100% 100% 86% 93% 70% 88% 85% 33% 100% 89%

Candidate Pool Received: Non-PCP (19 Days) 83% 86% 43% 89% 35% 9% 100% 60% 18% 9% 0% 89% 50%

Application Review: Non-PCP (10 Days) 75% 100% 24% 75% 80% 100% 86% 29% 33% 89% 100% 100% 69%

Interview Process: Non-PCP (14 Days) 83% 43% 22% 20% 0% 33% 67% 100% 0% 42% 0% 50% 50%

Candidate Selection: Non-PCP (9 Days) 44% 70% 0% 43% 22% 33% 65% 25% 0% 26% 0% 57% 80%

Tentative Offer: Non-PCP (5 Days) 36% 55% 67% 100% 100% 75% 68% 25% - 69% - 50% 100%

Pre-Employment Clearance: Non-PCP (14 Days) 89% 83% 100% - 75% 0% 88% 50% - 38% - 88% 83%

Credentialing Package: Non-PCP (7 Days) - 0% 0% - 0% - 100% - - 50% - 67% -

Credentialing Approval: Non-PCP (14 Days) - - 0% - - - 100% - - 100% - 50% -

Hire Package Approval: Non-PCP (5 Days) 100% 100% 100% 33% 100% 100% 93% 100% - 71% - 100% 86%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Formal Offer: Non-PCP (4 Days) 72% 100% 100% 100% 100% 100% 100% 100% 91% 100% 50% 100% 58% 50% 100% 80% 100% 100% 100% 100% 80% 100% 100%

Hires Completed Timely: PCP (66 Days) 14% - - - - 0% - - - 100% 0% - - - - - - - - 0% - - -

Interview Process: PCP (14 Days) - - - - - - - - - - - - - - - - - - - - - - -

Candidate Selection: PCP (9 Days) 100% - - - - 100% - - - - - - - - - - - - - - - - -

Tentative Offer: PCP (5 Days) 75% - - - - 100% - - - - 100% - 100% - - - - - - - - - -

Credentialing Requested: PCP (4 Days) 100% - - - - - - - - - 100% - 100% - - - - - - - - - -

Credentialing Approval/Pre-Employment Clearance: PCP (30 Days) 33% - - - - 0% - - - - 50% - 0% - - - - - - - - - -

Formal Offer: PCP (4 Days) 0% - - - - - - - - - - - - - - - - - - - - - -

Major Costs per Inmate per Month SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Total Labor Cost $1,279 $596 $694 $643 $422 $916 $1,616 $701 $6,049 $1,559 $2,842 $1,601 $4,085 $2,061 $1,102 $678 $628 $1,337 $866 $827 $639 $946 $1,706

Medical Staff $124 $68 $84 $73 $57 $102 $143 $65 $636 $182 $198 $127 $487 $114 $116 $66 $75 $167 $105 $82 $60 $74 $127

Nursing Staff $631 $218 $334 $297 $217 $438 $794 $327 $4,280 $726 $1,586 $682 $2,321 $1,192 $399 $301 $302 $589 $387 $395 $312 $442 $722

Pharmacy Staff $44 $25 $46 $19 $10 $40 $70 $27 $143 $49 $71 $60 $141 $53 $41 $36 $11 $57 $37 $21 $23 $26 $60

Dental Clinical Staff $93 $94 $97 $104 $63 $97 $95 $106 $69 $92 $119 $103 $97 $108 $120 $74 $89 $110 $92 $90 $97 $93 $116

Mental Health Clinical Staff $234 $79 $11 $32 $12 $117 $334 $34 $549 $327 $555 $453 $681 $396 $243 $104 $26 $207 $123 $97 $26 $156 $497

Executive Staff $24 $21 $35 $24 $10 $20 $29 $22 $38 $22 $45 $22 $45 $21 $36 $17 $27 $41 $26 $25 $23 $24 $14

Administration Staff $5 $4 $7 $8 $7 $5 $6 $11 $15 $4 $9 $4 $7 $10 $6 $4 $1 $9 $6 $9 $2 $5 $5

Administrative Support Staff $93 $74 $62 $72 $35 $77 $110 $79 $215 $103 $185 $113 $184 $128 $113 $62 $73 $128 $76 $80 $81 $97 $125

Allied Health Staff $11 $5 $8 $6 $5 $13 $10 $10 $37 $18 $25 $11 $18 $13 $14 $10 $15 $12 $8 $10 $5 $13 $12

Dietary Services Staff $8 - - - - - $16 $10 $11 $23 $37 $10 $81 $11 - - $2 - - $9 - $8 $13

HIM Staff $11 $7 $10 $9 $6 $7 $10 $9 $45 $11 $12 $12 $22 $15 $14 $6 $9 $18 $8 $9 $10 $10 $15

Janitorial Staff $0 - - - - - - - $12 - - - $2 - - - - - - - - - -

Maintenance Staff $0 - - - - - - - - - - $3 - - - - - - - - - - -

Total Non Labor Cost $281 $75 $62 $146 $54 $133 $255 $122 $1,417 $710 $497 $185 $818 $252 $148 $175 $122 $288 $140 $150 $109 $208 $461

Hospital $115 $31 $29 $85 $17 $43 $56 $58 $800 $266 $190 $55 $304 $84 $57 $71 $48 $134 $51 $64 $54 $98 $120

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Staffing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Formal Offer: Non-PCP (4 Days) 20% 100% 100% 100% 25% 50% 19% 100% 100% 22% - 67% 25%

Hires Completed Timely: PCP (66 Days) 0% - - - - - - - - - - - -

Interview Process: PCP (14 Days) - - - - - - - - - - - - -

Candidate Selection: PCP (9 Days) - - - - - 100% - - - - - - -

Tentative Offer: PCP (5 Days) - - - - - 0% - - - - - - -

Credentialing Requested: PCP (4 Days) - - - - - 100% - - - - - - -

Credentialing Approval/Pre-Employment Clearance: PCP (30 Days) 0% - - - - - - - - 100% - - -

Formal Offer: PCP (4 Days) - - - - - - - - - 0% - - -

Major Costs per Inmate per Month MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Total Labor Cost $1,424 $952 $927 $808 $1,822 $2,790 $964 $483 $814 $1,371 $2,074 $1,057 $914

Medical Staff $168 $90 $50 $70 $191 $169 $82 $46 $98 $101 $237 $101 $90

Nursing Staff $570 $435 $439 $359 $772 $1,211 $443 $183 $348 $612 $1,094 $443 $448

Pharmacy Staff $49 $34 $22 $25 $91 $83 $38 $16 $52 $36 $81 $44 $26

Dental Clinical Staff $92 $100 $99 $89 $92 $122 $79 $81 $76 $65 $101 $111 $87

Mental Health Clinical Staff $372 $168 $132 $120 $486 $942 $204 $77 $127 $428 $360 $228 $154

Executive Staff $21 $19 $40 $28 $22 $42 $15 $20 $19 $19 $29 $25 $17

Administration Staff $4 $3 $3 $5 $4 $8 $3 $4 $3 $5 $8 $6 $3

Administrative Support Staff $120 $72 $100 $82 $126 $165 $78 $44 $62 $69 $120 $82 $67

Allied Health Staff $12 $13 $12 $10 $16 $16 $7 $4 $12 $11 $8 $9 $11

Dietary Services Staff $7 $8 $19 $9 $11 $17 $6 - $8 $8 $19 - $5

HIM Staff $9 $9 $12 $10 $11 $14 $8 $7 $10 $16 $15 $9 $6

Janitorial Staff - - - - - - - - - - $4 - -

Maintenance Staff - - - - - - - - - - - - -

Total Non Labor Cost $490 $220 $84 $80 $842 $530 $170 $68 $255 $387 $346 $169 $155

Hospital $174 $62 $35 $28 $411 $211 $55 $38 $112 $118 $165 $64 $38

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Major Costs per Inmate per Month SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Emergency Department $13 $4 $6 $12 $9 $20 $9 $7 $21 $9 $7 $6 $22 $31 $8 $11 $7 $8 $7 $17 $6 $32 $26

Specialty $31 $14 $14 $22 $7 $20 $33 $20 $118 $54 $33 $45 $80 $36 $17 $30 $20 $17 $17 $17 $16 $25 $58

Medications $99 $16 - $14 $15 $35 $117 $22 $423 $344 $235 $60 $374 $82 $55 $49 $33 $94 $55 $39 $21 $38 $234

Diagnostics $22 $10 $13 $12 $7 $14 $39 $16 $55 $36 $32 $19 $38 $18 $10 $13 $13 $36 $10 $13 $13 $14 $23

Workload Per Day SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Appointments per PCP 8.4 13.0 10.1 8.3 8.8 7.8 14.8 9.1 2.7 1.6 3.7 7.6 5.1 6.9 2.3 9.0 7.2 1.2 7.6 5.1 6.9 9.4 11.5

Appointments per PCRN 5.2 7.0 2.4 5.1 4.2 4.1 13.9 5.2 3.5 3.9 6.3 4.9 3.1 6.7 5.8 6.5 5.8 4.2 5.1 3.8 4.0 3.9 7.2

Encounters per Primary MH Clinician 4.2 3.7 2.0 3.2 3.1 4.9 5.5 3.2 3.4 3.1 3.5 4.5 2.8 5.1 3.5 3.5 2.2 5.8 4.4 5.0 1.9 5.4 5.1

Encounters per Psychiatrist 3.3 5.0 1.0 3.1 1.0 6.0 4.8 3.1 2.9 3.1 2.6 2.9 2.9 3.5 5.7 6.5 1.3 4.2 3.7 4.2 1.3 4.4 3.5

Other Trends SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Hospital Admissions* 5.3 1.7 2.1 2.5 0.2 1.5 3.8 0.9 37.9 9.7 5.5 5.6 14.4 5.6 1.9 3.7 1.1 3.0 1.4 1.5 5.7 5.6 8.8

Emergency Department Visits* 8 3 6 7 1 7 6 5 19 6 7 5 18 18 7 4 7 7 6 5 8 17 19

Specialty Care Referrals* 74 32 40 59 12 51 76 26 374 129 66 78 155 79 44 77 86 43 54 60 48 50 123

Prescriptions Per Inmate 2.8 1.4 1.2 0.9 0.5 2.2 3.5 1.1 9.0 4.7 4.5 3.8 7.5 2.8 2.0 2.8 2.0 2.0 1.9 1.8 1.0 2.0 3.8

Diagnostics Per Inmate 0.9 0.4 0.6 0.4 0.3 0.5 1.5 0.6 2.4 1.4 1.0 0.8 1.6 0.8 0.4 0.5 0.5 1.7 0.5 0.5 0.6 0.4 1.0

Grievances Received* 24 13 4 5 6 20 26 7 96 24 31 15 73 33 17 19 8 14 15 28 6 34 54

Prison Population Capacity 131% 139% - 154% 103% 141% 143% 151% 90% 127% 129% 92% 100% 108% 105% 165% 159% 153% 139% 139% 117% 152% 136%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Major Costs per Inmate per Month MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Emergency Department $23 $12 $7 $4 $35 $10 $18 $3 $7 $7 $30 $9 $7

Specialty $54 $22 $9 $13 $99 $31 $29 $6 $23 $39 $33 $26 $15

Medications $201 $70 $19 $22 $254 $256 $50 $13 $101 $194 $98 $56 $53

Diagnostics $38 $54 $14 $14 $43 $23 $19 $8 $13 $30 $20 $14 $42

Workload Per Day MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Appointments per PCP 9.7 10.7 6.2 9.8 11.2 6.6 10.5 5.7 8.1 5.2 8.1 15.8 2.4

Appointments per PCRN 6.1 5.6 3.5 3.7 5.2 3.9 9.0 2.8 5.4 4.2 4.9 5.6 6.6

Encounters per Primary MH Clinician 4.1 5.0 3.0 3.6 4.4 4.1 4.3 2.7 3.5 3.7 4.4 3.8 6.5

Encounters per Psychiatrist 3.0 4.8 3.4 5.0 3.4 2.7 3.4 3.4 3.4 2.6 3.4 3.6 5.0

Other Trends MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Hospital Admissions* 5.9 4.0 1.6 2.4 17.8 10.1 5.9 1.2 3.5 5.3 6.7 4.9 2.9

Emergency Department Visits* 12 10 1 4 21 10 13 3 3 3 23 7 4

Specialty Care Referrals* 145 64 38 38 198 54 52 28 52 93 35 62 32

Prescriptions Per Inmate 6.4 1.3 1.1 1.0 5.8 3.5 3.4 0.8 3.3 4.0 3.1 3.6 1.3

Diagnostics Per Inmate 1.4 2.7 0.4 0.5 1.3 1.0 0.7 0.3 0.5 1.3 0.8 0.7 1.9

Grievances Received* 46 21 14 6 44 61 25 6 21 19 40 25 12

Prison Population Capacity 123% 154% 107% 141% 126% 113% 161% 102% 165% 126% 139% 155% 161%

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Institution & Population Characteristics SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

High Risk Priority 1 5.5% 0.0% 0.1% 0.1% 0.1% 0.9% 5.0% 0.2% 43.9% 17.8% 6.9% 7.3% 25.8% 2.2% 0.2% 2.1% 0.8% 1.4% 2.4% 0.8% 0.5% 1.5% 8.9%

High Risk Priority 2 8.5% 0.8% 0.5% 0.8% 0.4% 3.7% 7.5% 1.5% 22.0% 31.4% 14.0% 13.2% 25.4% 7.4% 1.7% 6.6% 4.2% 4.0% 8.1% 2.8% 2.3% 4.4% 17.2%

Medium Risk 35% 35% 13% 15% 6% 52% 52% 15% 26% 26% 46% 37% 34% 52% 56% 43% 18% 32% 32% 41% 13% 40% 43%

Low Risk 51% 65% 87% 85% 93% 44% 35% 83% 9% 25% 33% 42% 14% 38% 42% 48% 77% 63% 58% 55% 84% 54% 31%

Mental Health EOP 5.5% 0.0% 0.0% 0.0% 0.0% 0.2% 3.9% 0.0% 19.9% 1.0% 4.8% 15.2% 20.5% 12.0% 0.3% 0.1% 0.0% 0.4% 0.1% 0.1% 0.0% 3.2% 19.0%

Patients with Disability (ADA) 8.6% 2.6% 1.2% 1.0% 0.4% 2.4% 8.2% 1.6% 43.8% 18.4% 9.0% 7.7% 38.5% 4.9% 2.3% 8.2% 4.2% 6.2% 2.8% 6.4% 2.7% 5.6% 11.9%

Inmates 50 Years or Older 24% 27% 11% 7% 6% 21% 18% 9% 60% 51% 23% 37% 49% 16% 18% 42% 29% 15% 27% 10% 10% 12% 28%

Men and Women Institutions - M M M M M W M M M W M M M M M M M M/W M M M M

Specialized Health Care Beds 2,528 28 - 18 19 16 38 13 1,494 78 53 87 169 88 10 17 - 24 - 30 14 22 16

Institution Population 121,403 4,064 2,434 3,604 4,001 3,955 2,906 3,525 2,692 3,907 1,817 3,555 2,366 3,386 2,630 5,478 2,763 2,665 3,469 3,236 2,611 3,753 3,165

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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DASHBOARD STATEWIDE COMPARISONAll InstitutionsMarch 2019

Institution & Population Characteristics MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

High Risk Priority 1 20.1% 0.5% 0.6% 0.0% 18.3% 5.9% 3.8% 0.4% 9.1% 8.6% 3.5% 3.6% 0.8%

High Risk Priority 2 26.4% 2.5% 3.0% 0.5% 19.9% 17.2% 7.6% 1.3% 14.7% 15.0% 6.8% 9.5% 1.7%

Medium Risk 36% 30% 20% 28% 41% 46% 53% 15% 28% 37% 51% 52% 35%

Low Risk 17% 67% 76% 72% 20% 31% 35% 83% 49% 40% 39% 35% 62%

Mental Health EOP 15.2% 1.3% 0.0% 0.0% 19.5% 34.2% 10.7% 0.0% 0.1% 3.4% 11.3% 11.6% 1.2%

Patients with Disability (ADA) 17.5% 1.7% 2.1% 2.1% 25.8% 5.2% 16.0% 1.8% 11.7% 7.8% 9.9% 15.5% 1.8%

Inmates 50 Years or Older 44% 11% 13% 8% 40% 16% 28% 10% 36% 43% 17% 43% 10%

Men and Women Institutions M M M M M M M M M M M M M

Specialized Health Care Beds 10 16 19 15 28 66 38 10 15 16 22 23 16

Institution Population 4,072 4,258 2,560 3,289 3,815 2,081 5,552 4,033 4,333 3,995 3,449 3,083 4,901

Please direct questions or feedback to [email protected] run: 5/15/2019 2:27:32 PM

* Rate Per 1,000 Inmates

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HEALTHCARE SERVICES DASHBOARDWasco State Prison (WSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

89%

-

95%

25.7

0.3%

95%

97%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend WSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 91% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

4.5%

3.1%

40%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend WSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

WSP98%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

WSP-

-

80%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

WSP94%

-

82%

92%

85%

-

93%

99%

96%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

WSP-

92%

100%

97%

96%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

WSP

-

Statewide

-

Total Non Labor Cost $155 $182 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

WSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $914

Statewide$1,279

YTD 17/18$870

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

WSPN/A

99%

-

20%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

WSP2.9

4

32

1.3

1.9

12

161%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

WSP2.4

6.6

6.5

5.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

WSP67%

91%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:42:34 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

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HEALTHCARE SERVICES DASHBOARDValley State Prison (VSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

89%

-

93%

69.4

0.7%

93%

96%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend VSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.6%

2.2%

73%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend VSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

VSP93%

86%

75%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

VSP-

-

100%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

VSP94%

83%

94%

93%

88%

-

91%

92%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

VSP-

90%

100%

97%

93%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

VSP

-

Statewide

-

Total Non Labor Cost $169 $211 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

VSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,057

Statewide$1,279

YTD 17/18$977

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

VSPN/A

99%

-

0%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

VSP4.9

7

62

3.6

0.7

25

155%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

VSP15.8

5.6

3.8

3.6

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

VSP62%

97%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:41:54 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

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HEALTHCARE SERVICES DASHBOARDSalinas Valley State Prison (SVSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

83%

-

92%

74.5

0.8%

88%

92%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SVSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 83% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

3.4%

2.5%

65%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SVSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SVSP92%

80%

82%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SVSP-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SVSP93%

67%

85%

79%

73%

-

93%

100%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SVSP-

94%

100%

79%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SVSP

-

Statewide

-

Total Non Labor Cost $346 $376 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SVSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $2,074

Statewide$1,279

YTD 17/18$1,855

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SVSPN/A

97%

-

5%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SVSP6.7

23

35

3.1

0.8

40

139%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SVSP8.1

4.9

4.4

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SVSP34%

93%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:41:14 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 32: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDSan Quentin State Prison (SQ)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

74%

-

96%

236.0

0.4%

91%

97%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SQ StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

13.9%

8.8%

51%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SQ Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SQ94%

84%

98%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SQ-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SQ89%

85%

81%

77%

86%

-

87%

88%

99%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SQ-

89%

100%

93%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SQ

-

Statewide

-

Total Non Labor Cost $387 $405 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SQ100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,371

Statewide$1,279

YTD 17/18$1,713

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SQN/A

100%

-

20%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SQ5.3

3

93

4.0

1.3

19

126%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SQ5.2

4.2

3.7

2.6

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SQ42%

77%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:40:44 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 33: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Solano (SOL)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

80%

-

99%

126.7

0.8%

88%

92%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SOL StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 90% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.9%

3.8%

73%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SOL Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SOL97%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SOL-

-

33%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SOL95%

97%

86%

87%

82%

-

97%

84%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SOL-

90%

93%

80%

97%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SOL

-

Statewide

-

Total Non Labor Cost $255 $377 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SOL99%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $814

Statewide$1,279

YTD 17/18$848

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SOLN/A

100%

-

25%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SOL3.5

3

52

3.3

0.5

21

165%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SOL8.1

5.4

3.5

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SOL65%

81%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:34:19 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 34: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDSierra Conservation Center (SCC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

89%

-

99%

55.3

1.4%

96%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SCC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 97% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.7%

2.8%

67%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SCC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SCC91%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SCC-

-

100%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SCC96%

100%

90%

98%

77%

-

94%

89%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SCC-

95%

100%

97%

97%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SCC

-

Statewide

-

Total Non Labor Cost $68 $85 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SCC100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $483

Statewide$1,279

YTD 17/18$474

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SCCN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SCC1.2

3

28

0.8

0.3

6

102%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SCC5.7

2.8

2.7

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SCC31%

100%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:33:44 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 35: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDSubstance Abuse Treatment Facility (SATF)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

70%

-

94%

157.1

0.0%

92%

94%

81%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SATF StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 93% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

3.9%

3.2%

60%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SATF Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SATF95%

81%

74%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SATF-

-

75%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SATF90%

91%

87%

86%

68%

-

90%

94%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SATF-

85%

94%

96%

91%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SATF

-

Statewide

-

Total Non Labor Cost $170 $194 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SATF100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $964

Statewide$1,279

YTD 17/18$934

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SATFN/A

98%

-

17%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SATF5.9

13

52

3.4

0.7

25

161%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SATF10.5

9.0

4.3

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SATF60%

88%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:33:29 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 36: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Sacramento (SAC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

88%

-

91%

38.0

1.1%

89%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SAC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 86% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

5.4%

5.8%

44%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SAC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SAC94%

81%

78%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SAC-

-

80%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

SAC94%

83%

82%

88%

80%

-

80%

99%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SAC-

94%

100%

97%

94%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SAC

-

Statewide

-

Total Non Labor Cost $530 $539 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SAC76%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $2,790

Statewide$1,279

YTD 17/18$2,713

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

SACN/A

97%

-

24%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SAC10.1

10

54

3.5

1.0

61

113%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SAC6.6

3.9

4.1

2.7

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

SAC55%

93%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:32:49 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 37: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

Main Menu

HEALTHCARE SERVICES DASHBOARDRichard J. Donovan Correctional Facility (RJD)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

80%

-

95%

675.0

0.5%

88%

95%

86%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend RJD StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 87% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

4.6%

9.0%

68%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend RJD Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

RJD96%

76%

81%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

RJD-

-

17%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

RJD93%

92%

89%

86%

78%

-

92%

91%

94%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

RJD-

94%

96%

99%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

RJD

-

Statewide

-

Total Non Labor Cost $842 $764 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

RJD90%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,822

Statewide$1,279

YTD 17/18$1,836

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

RJDN/A

97%

-

19%

-

-

-

75%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

RJD17.8

21

198

5.8

1.3

44

126%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

RJD11.2

5.2

4.4

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

RJD59%

71%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:32:33 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 38: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDPleasant Valley State Prison (PVSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

84%

-

99%

58.1

0.0%

94%

94%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend PVSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.2%

2.7%

69%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend PVSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

PVSP95%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

PVSP-

-

50%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

PVSP99%

-

94%

40%

78%

-

99%

90%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

PVSP-

95%

100%

99%

98%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

PVSP

-

Statewide

-

Total Non Labor Cost $80 $124 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

PVSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $808

Statewide$1,279

YTD 17/18$845

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

PVSPN/A

100%

-

-

-

-

100%

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

PVSP2.4

4

38

1.0

0.5

6

141%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

PVSP9.8

3.7

3.6

5.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

PVSP49%

96%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:32:08 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 39: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDPelican Bay State Prison (PBSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

87%

-

98%

4.3

0.4%

97%

93%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend PBSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.3%

4.2%

83%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend PBSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

PBSP89%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

PBSP-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

PBSP93%

-

79%

97%

86%

-

96%

94%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

PBSP-

93%

100%

99%

96%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

PBSP

-

Statewide

-

Total Non Labor Cost $84 $110 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

PBSP98%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $927

Statewide$1,279

YTD 17/18$919

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

PBSPN/A

88%

-

0%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

PBSP1.6

1

38

1.1

0.4

14

107%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

PBSP6.2

3.5

3.0

3.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

PBSP54%

85%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:31:47 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 40: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDNorth Kern State Prison (NKSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

87%

-

97%

33.8

0.3%

89%

90%

87%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend NKSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 93% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

2.8%

3.5%

45%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend NKSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

NKSP94%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

NKSP-

-

63%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

NKSP89%

-

92%

92%

78%

-

95%

86%

88%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

NKSP-

93%

100%

69%

96%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

NKSP

-

Statewide

-

Total Non Labor Cost $220 $194 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

NKSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $952

Statewide$1,279

YTD 17/18$887

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

NKSPN/A

98%

-

25%

-

-

100%

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

NKSP4.0

10

64

1.3

2.7

21

154%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

NKSP10.7

5.6

5.0

4.8

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

NKSP23%

96%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:31:26 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 41: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDMule Creek State Prison (MCSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

83%

-

96%

50.8

1.0%

87%

96%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend MCSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 84% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

2.6%

3.7%

73%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend MCSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

MCSP96%

64%

73%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

MCSP-

-

57%

0%

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

MCSP91%

77%

86%

89%

84%

-

82%

98%

93%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

MCSP-

93%

100%

96%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

MCSP

-

Statewide

-

Total Non Labor Cost $490 $519 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

MCSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,424

Statewide$1,279

YTD 17/18$1,455

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

MCSPN/A

100%

-

25%

-

33%

-

100%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

MCSP5.9

12

145

6.4

1.4

46

123%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

MCSP9.7

6.1

4.1

3.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

MCSP57%

85%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:30:54 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 42: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Los Angeles County (LAC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

93%

-

97%

34.1

0.2%

90%

93%

97%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend LAC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 80% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.5%

6.2%

70%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend LAC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

LAC97%

80%

64%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

LAC-

-

80%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

LAC90%

88%

84%

96%

83%

-

88%

77%

99%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

LAC-

90%

100%

97%

94%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

LAC

-

Statewide

-

Total Non Labor Cost $461 $440 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

LAC98%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,706

Statewide$1,279

YTD 17/18$1,588

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

LACN/A

99%

-

0%

-

0%

-

100%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

LAC8.8

19

123

3.8

1.0

54

136%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

LAC11.5

7.2

5.1

3.5

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

LAC54%

85%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:30:12 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 43: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDKern Valley State Prison (KVSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

77%

-

95%

61.3

1.0%

94%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend KVSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 81% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.9%

4.8%

55%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend KVSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

KVSP90%

80%

74%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

KVSP-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

KVSP93%

100%

78%

89%

79%

-

90%

81%

94%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

KVSP-

95%

97%

97%

98%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

KVSP

-

Statewide

-

Total Non Labor Cost $208 $218 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

KVSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $946

Statewide$1,279

YTD 17/18$961

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

KVSPN/A

96%

-

13%

-

0%

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

KVSP5.6

17

50

2.0

0.4

34

152%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

KVSP9.4

3.9

5.4

4.4

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

KVSP51%

89%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:29:54 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 44: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDIronwood State Prison (ISP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

89%

-

99%

48.3

0.0%

91%

97%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend ISP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 94% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.0%

3.5%

65%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend ISP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

ISP92%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

ISP-

-

60%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

ISP95%

-

92%

100%

90%

-

100%

82%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

ISP-

96%

100%

80%

95%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

ISP

-

Statewide

-

Total Non Labor Cost $109 $121 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

ISP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $639

Statewide$1,279

YTD 17/18$619

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

ISPN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

ISP5.7

8

48

1.0

0.6

6

117%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

ISP6.9

4.0

1.9

1.3

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

ISP78%

98%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:29:12 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 45: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDHigh Desert State Prison (HDSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

84%

-

88%

58.1

0.9%

87%

89%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend HDSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 84% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

3.5%

8.7%

65%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend HDSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

HDSP98%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

HDSP-

-

0%

0%

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

HDSP91%

0%

81%

63%

78%

-

92%

91%

93%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

HDSP-

93%

100%

95%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

HDSP

-

Statewide

-

Total Non Labor Cost $150 $162 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

HDSP99%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $827

Statewide$1,279

YTD 17/18$795

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

HDSPN/A

100%

-

21%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

HDSP1.5

5

60

1.8

0.5

28

139%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

HDSP5.1

3.8

5.0

4.2

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

HDSP34%

80%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:28:50 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 46: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDFolsom State Prison (FSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

90%

-

99%

24.5

0.1%

93%

89%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend FSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.8%

3.4%

69%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend FSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

FSP98%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

FSP-

-

100%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

FSP92%

100%

88%

93%

88%

82%

97%

97%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

FSP-

92%

100%

84%

93%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

FSP

-

Statewide

-

Total Non Labor Cost $140 $192 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

FSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $866

Statewide$1,279

YTD 17/18$871

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

FSPN/A

95%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

FSP1.4

6

54

1.9

0.5

15

139%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

FSP7.6

5.1

4.4

3.7

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

FSP38%

100%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:28:33 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 47: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDDeuel Vocational Institution (DVI)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

78%

-

96%

96.8

0.1%

96%

98%

100%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend DVI StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

4.4%

3.3%

38%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend DVI Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

DVI96%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

DVI-

-

27%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

DVI94%

100%

91%

92%

90%

-

94%

99%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

DVI-

96%

100%

94%

95%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

DVI

-

Statewide

-

Total Non Labor Cost $288 $294 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

DVI100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,337

Statewide$1,279

YTD 17/18$1,135

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

DVIN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

DVI3.0

7

43

2.0

1.7

14

153%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

DVI1.2

4.2

5.8

4.2

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

DVI42%

91%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:28:06 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 48: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDChuckawalla Valley State Prison (CVSP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

79%

-

100%

32.9

0.4%

95%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CVSP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 98% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.0%

2.9%

82%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CVSP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CVSP95%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CVSP-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CVSP97%

-

90%

92%

86%

-

100%

99%

83%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CVSP-

94%

100%

94%

96%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CVSP

-

Statewide

-

Total Non Labor Cost $122 $162 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CVSP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $628

Statewide$1,279

YTD 17/18$590

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CVSPN/A

-

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CVSP1.1

7

86

2.0

0.5

8

159%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CVSP7.2

5.8

2.2

1.3

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CVSP77%

86%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:21:54 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 49: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCorrectional Training Facility (CTF)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

88%

-

97%

43.8

0.3%

92%

97%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CTF StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.9%

3.9%

76%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CTF Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CTF96%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CTF-

-

100%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CTF93%

60%

88%

89%

88%

-

99%

94%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CTF-

89%

100%

74%

98%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CTF

-

Statewide

-

Total Non Labor Cost $175 $203 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CTF100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $678

Statewide$1,279

YTD 17/18$655

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CTFN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CTF3.7

4

77

2.8

0.5

19

165%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CTF9.0

6.5

3.5

6.5

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CTF54%

88%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:21:25 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Rehabilitation Center (CRC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

90%

-

100%

15.2

0.1%

92%

87%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CRC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 98% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

2.4%

2.2%

65%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CRC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CRC96%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CRC-

-

67%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CRC99%

-

86%

80%

77%

-

100%

91%

96%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CRC-

91%

100%

100%

97%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CRC

-

Statewide

-

Total Non Labor Cost $148 $258 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CRC100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,102

Statewide$1,279

YTD 17/18$1,005

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CRCN/A

92%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CRC1.9

7

44

2.0

0.4

17

105%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CRC2.3

5.8

3.5

5.7

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CRC41%

75%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:12:20 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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Page 51: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Corcoran (COR)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

81%

-

88%

42.5

1.4%

87%

92%

50%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend COR StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 80% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

2.9%

5.0%

55%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend COR Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

COR94%

78%

77%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

COR-

-

33%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

COR87%

50%

84%

91%

70%

-

79%

100%

98%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

COR-

94%

96%

99%

90%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

COR

-

Statewide

-

Total Non Labor Cost $252 $283 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

COR98%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $2,061

Statewide$1,279

YTD 17/18$1,949

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CORN/A

99%

-

27%

-

75%

-

100%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

COR5.6

18

79

2.8

0.8

33

108%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

COR6.9

6.7

5.1

3.5

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

COR44%

99%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:11:59 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Medical Facility (CMF)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

83%

-

92%

152.6

0.9%

86%

94%

33%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CMF StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 89% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

5.0%

10.6%

69%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CMF Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CMF91%

84%

91%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CMF-

-

41%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CMF84%

100%

83%

90%

81%

-

92%

88%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CMF-

95%

81%

99%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CMF

-

Statewide

-

Total Non Labor Cost $818 $903 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CMF100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $4,085

Statewide$1,279

YTD 17/18$3,637

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CMFN/A

90%

-

17%

-

100%

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CMF14.4

18

155

7.5

1.6

73

100%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CMF5.1

3.1

2.8

2.9

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CMF45%

98%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:11:44 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Men's Colony (CMC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

85%

-

96%

56.3

0.5%

91%

91%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CMC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

2.0%

6.2%

74%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CMC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CMC94%

83%

93%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CMC-

-

71%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CMC95%

96%

88%

89%

82%

-

92%

86%

91%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CMC-

94%

87%

98%

93%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CMC

-

Statewide

-

Total Non Labor Cost $185 $283 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CMC100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,601

Statewide$1,279

YTD 17/18$1,600

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CMCN/A

97%

-

15%

-

100%

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CMC5.6

5

78

3.8

0.8

15

92%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CMC7.6

4.9

4.5

2.9

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CMC19%

94%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:11:27 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

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HEALTHCARE SERVICES DASHBOARDCalifornia Institution for Women (CIW)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

89%

-

94%

88.6

0.3%

93%

80%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CIW StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 87% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

8.5%

7.5%

57%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CIW Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CIW98%

85%

65%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CIW-

-

80%

0%

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CIW88%

83%

87%

96%

78%

84%

86%

98%

96%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CIW-

90%

100%

94%

91%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CIW

-

Statewide

-

Total Non Labor Cost $497 $510 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CIW100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $2,842

Statewide$1,279

YTD 17/18$2,867

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CIWN/A

94%

-

36%

-

-

-

63%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CIW5.5

7

66

4.5

1.0

31

129%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CIW3.7

6.3

3.5

2.6

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CIW51%

84%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:10:55 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 55: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia Institution for Men (CIM)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

88%

-

97%

393.1

0.1%

93%

96%

95%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CIM StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.7%

6.0%

83%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CIM Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CIM97%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CIM-

-

22%

100%

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CIM97%

87%

93%

93%

77%

-

95%

95%

98%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CIM-

94%

100%

89%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CIM

-

Statewide

-

Total Non Labor Cost $710 $715 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CIM99%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,559

Statewide$1,279

YTD 17/18$1,608

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CIMN/A

96%

-

19%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CIM9.7

6

129

4.7

1.4

24

127%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CIM1.6

3.9

3.1

3.1

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CIM37%

95%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:44:15 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Health Care Facility (CHCF)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

73%

-

92%

258.5

0.6%

85%

94%

80%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CHCF StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 92% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

5.8%

6.8%

68%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CHCF Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CHCF85%

70%

90%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CHCF-

-

50%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CHCF88%

91%

88%

93%

84%

-

92%

52%

88%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CHCF-

92%

96%

75%

94%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CHCF

-

Statewide

-

Total Non Labor Cost $1,417 $1,274 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CHCF92%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $6,049

Statewide$1,279

YTD 17/18$5,953

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CHCFN/A

99%

-

19%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CHCF37.9

19

374

9.0

2.4

96

90%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CHCF2.7

3.5

3.4

2.9

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CHCF63%

82%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:10:38 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Centinela (CEN)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

78%

-

100%

99.0

0.0%

97%

98%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CEN StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 96% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.0%

5.1%

72%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CEN Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CEN94%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CEN-

-

17%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CEN95%

-

85%

84%

87%

-

100%

93%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CEN-

89%

100%

100%

98%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CEN

-

Statewide

-

Total Non Labor Cost $122 $145 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CEN100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $701

Statewide$1,279

YTD 17/18$684

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CENN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CEN0.9

5

26

1.1

0.6

7

151%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CEN9.1

5.2

3.2

3.1

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CEN43%

93%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:10:16 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCentral California Women's Facility (CCWF)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

73%

-

92%

154.9

0.2%

89%

95%

93%

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CCWF StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 86% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

5.8%

5.0%

56%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CCWF Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CCWF95%

75%

80%

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CCWF-

-

82%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CCWF95%

-

89%

98%

85%

84%

87%

84%

97%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CCWF-

86%

100%

97%

87%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CCWF

-

Statewide

-

Total Non Labor Cost $255 $286 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CCWF100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $1,616

Statewide$1,279

YTD 17/18$1,515

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CCWFN/A

98%

-

32%

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CCWF3.8

6

76

3.5

1.5

26

143%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CCWF14.8

13.9

5.5

4.8

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CCWF36%

88%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:09:59 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Correctional Institution (CCI)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

84%

-

95%

29.8

0.5%

93%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CCI StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.6%

5.3%

59%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CCI Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CCI98%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CCI-

-

40%

0%

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CCI92%

50%

85%

77%

76%

-

92%

90%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CCI-

92%

100%

98%

92%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CCI

-

Statewide

-

Total Non Labor Cost $133 $162 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CCI98%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $916

Statewide$1,279

YTD 17/18$941

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CCIN/A

96%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CCI1.5

7

51

2.2

0.5

20

141%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CCI7.8

4.1

4.9

6.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CCI38%

95%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:09:18 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

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HEALTHCARE SERVICES DASHBOARDCalifornia Correctional Center (CCC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

97%

-

99%

21.0

0.0%

96%

91%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CCC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 97% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

-

2.2%

68%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CCC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CCC85%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CCC-

-

50%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CCC90%

-

89%

83%

96%

-

100%

91%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CCC-

97%

100%

93%

96%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CCC

-

Statewide

-

Total Non Labor Cost $54 $61 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CCC100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $422

Statewide$1,279

YTD 17/18$427

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CCCN/A

-

-

-

-

-

-

100%

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CCC0.2

1

12

0.5

0.3

6

103%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CCC8.8

4.2

3.1

1.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CCC50%

96%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:04:54 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

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HEALTHCARE SERVICES DASHBOARDCalipatria State Prison (CAL)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

81%

-

99%

26.4

0.2%

94%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CAL StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 95% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

0.0%

3.8%

66%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CAL Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CAL95%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CAL-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CAL94%

-

86%

84%

79%

-

96%

98%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CAL-

94%

100%

98%

97%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CAL

-

Statewide

-

Total Non Labor Cost $146 $121 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CAL100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $643

Statewide$1,279

YTD 17/18$592

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CALN/A

-

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CAL2.5

7

59

0.9

0.4

5

154%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CAL8.3

5.1

3.2

3.1

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CAL82%

89%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:03:43 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 62: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

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HEALTHCARE SERVICES DASHBOARDCalifornia City Correctional Facility (CAC)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

90%

-

99%

7.4

0.1%

98%

95%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend CAC StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 93% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

-

2.8%

55%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend CAC Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

CAC85%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

CAC-

-

-

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

CAC94%

-

90%

92%

89%

-

-

94%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

CAC-

86%

100%

99%

95%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

CAC

-

Statewide

-

Total Non Labor Cost $62 $69 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

CAC100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $694

Statewide$1,279

YTD 17/18$602

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

CACN/A

-

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

CAC2.1

6

40

1.2

0.6

4

-

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

CAC10.1

2.4

2.0

1.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

CAC23%

100%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:02:58 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Page 63: WHATIS THE HEALTH CARE SERVICES DASHBOARD...Provides information typically monitored by health care organizations, such as patient outcomes, access to care, and utilization and cost

Main Menu

HEALTHCARE SERVICES DASHBOARDAvenal State Prison (ASP)March 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

88%

-

99%

8.4

0.1%

97%

97%

-

83%

-

94%

98.9

0.6%

90%

94%

85%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend ASP StatewideACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 97% 89%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

1.5%

1.6%

75%

3.9%

5.3%

65%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend ASP Statewide

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

ASP94%

-

-

Statewide94%

77%

80%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

ASP-

-

0%

-

Statewide-

-

49%

14%

Statewide88%

88%

87%

88%

80%

83%

89%

87%

95%

ASP100%

-

94%

100%

76%

-

98%

95%

100%

6 Mo. TrendAsthma Care

Therapeutic Anticoagulation

Diabetes Care

End Stage Liver Disease Care

Colon Cancer Screening

Women's Care

Diagnostic Monitoring

Utilization Specialty Services

Polypharmacy Medication Review

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

ASP-

91%

100%

97%

98%

Statewide-

92%

97%

90%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

ASP

-

Statewide

-

Total Non Labor Cost $75 $95 $281

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

ASP100%

Statewide97%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $596

Statewide$1,279

YTD 17/18$574

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

Documentation

ASPN/A

100%

-

-

-

-

-

-

Statewide78%

98%

-

20%

-

57%

100%

81%

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

ASP1.7

3

32

1.4

0.4

13

139%

Statewide5.3

8

74

2.8

0.9

24

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

ASP13.0

7.0

3.7

5.0

Statewide8.4

5.2

4.2

3.3

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty Teleservices

Availability of Medical Equipment

Health Care Environment

ASP54%

93%

-

Statewide51%

88%

-

Dashboard Version: 5.0 BetaReport run: 5/15/2019 11:02:29 AM

* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes