what defines success in a global rpo programme and how to ...€¦ · §mark hedley, global head of...

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©2017 by Crain Communications Inc. All rights reserved. Concurrent Session What Defines Success in a Global RPO Programme and How to Get There Speakers: § Stephen Clancy, Stephen Clancy, Director, Contingent Workforce Strategies, Knowledge & Research, CCWP, Staff Industry Analysts § Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank § Elizabeth Rennie, Global Workforce Solutions Research Director, CCWP, Staffing Industry Analysts

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Page 1: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

ConcurrentSessionWhatDefinesSuccessinaGlobalRPOProgrammeandHowtoGetThereSpeakers:§ StephenClancy,StephenClancy,Director,ContingentWorkforceStrategies,Knowledge&Research,CCWP,StaffIndustryAnalysts

§MarkHedley,GlobalHeadofProfessionalRecruiting&RPOStrategy,DeutscheBank

§ ElizabethRennie,GlobalWorkforceSolutionsResearchDirector,CCWP,StaffingIndustryAnalysts

Page 2: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

RPOMarketDevelopmentsRPOBuyerAdoption

Source:EuropeanWFSolutionsBuyersSurvey2016:Trendsinsuppliermanagementstrategies

Use ofRPO–InPlaceToday

Exploringwithin 2years

NotConsidering

36% 28% 36%

Source:EuropeanWFSolutionsBuyersSurvey2016:RecruitmentProcessOutsourcing

14% 18% 21% 21%

39% 54%

64% 68%

ImprovingworkforceanalyticsImprovingworkforceplanning

ImprovinglegalcomplianceMeetingtalentneedsofashorttermproject

ImprovingqualityofhiresMakinghiringmorescalable

ReducingcostsImprovingrecruitmentefficiency

RPODriverstoAdoption

Page 3: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

RPOKeyTrends

Source:SIARPOMarketDevelopments2016Research

1• TheRiseof“Sourcers”

2• TheCandidateisKing

3• DigitalPersonalisation&Matching

4• StrategicTalentManagement

5• TotalTalentAcquisition

Page 4: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

CriticalStepstoGlobalRPOProgrammeSuccess

Capabilityacrossmarketsandtechnology

Scalability&Agility

Visibility&Control

LevelofInvestmentinStrategicPartnerships

Page 5: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

§ Inventoryprovider’scapabilitystrengthsandweaknessesbymarket

§ Availabilityofcomparativebenchmarks§ Reviewbyoperatingmarketandtalent

segmentationrequirements§ Aligntotalentacquisitionmissionand

strategy§ Governglobally-executecapability

locally§ Duediligence

I.Capability

Page 6: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

§ Market-driven,demandflexibility,bothupanddown

§ Solutionscopeflexibilityandevolutiongrowth

§ People,process,technologyandmethodology

§ Agilecontracttermsthatsupporttacticalandstrategicchangethroughacontinuousimprovementframework

II.Scalability&Agility

Page 7: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

§ Morethenreporting,needreal-timeanalysistoestablishcontrol

§ StakeholdervisibilityandnotjustPMOcontrol

§ Bothtransactionalandsolutionmissionvisibility

§ Anoutsourcingsolutionshouldenhanceyourcontrol

III.VisibilityandControl

Page 8: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

§ Notjusttactical,notjusta“recruitingservice”

§ Mustparticipateasastrategicworkforcedevelopmentpartner

§ Canbeatacticalsuccessmaybe,butstillastrategicfailure

§ Somelevelofdedicatedteamrequiredthatbuildsarelationshipwiththebusinesstobestunderstandevolvingneeds

IV.EstablishingaStrategicPartnership

Page 9: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

Questions?

Page 10: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

LinkstoSIAResourcescited:WorkforceSolutionsBuyersSurvey- RecruitmentProcessOutsourcingWFSolutionsBuyersSurvey2016:TrendsinsuppliermanagementstrategiesRPOMarketDevelopmentsWhenisRPOagoodworkforcesolutionfit(ornotsogood)?- April2016

WheretoFindMore:

Page 11: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

TwoEasyWaystoGiveFeedback

RatesessionsontheConferenceCommunity (allsessions)

FillouttheEvaluationCardonyourchair(concurrentsessions)

Page 12: What Defines Success in a Global RPO Programme and How to ...€¦ · §Mark Hedley, Global Head of Professional Recruiting & RPO Strategy, Deutsche Bank ... WF Solutions Buyers Survey

©2017byCrainCommunicationsInc.Allrightsreserved.

§ NetworkingBreakandExhibitsOpen15:00-15:30|RubinRoom

Comingup…

§ ClosingSpeedSession– 50Ideasin50Minutes15:30-16:20|Saphir Room