welcome! we appreciate your hard work in distributing csfp to your communities
TRANSCRIPT
FOOD BANK OF THE ROCKIESCSFP ORIENTATION
Welcome!We appreciate your hard work in
distributing CSFP to your communities.
CSFP Caseload At a Glance
NATIONAL COLORADO
588,000 17,969
Who We Serve
Food Bank of the Rockies 11 Metro Denver Pick-Up Sites 92 Senior Apartment Buildings 350 Homebound Senior Clients 18 Rural Delivery Sites FBR Caseload-8,702 clients
2013 CSFP Application FDP-CO-120
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2013 CSFP Application FDP-CO-120
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Certification / Recertification Process
• NO GRACE PERIOD – clients must come prepared with their documents to complete the Certification form at the time of certification or recertification
• The Site Certifier must complete the form, not the client• The Site Certifier must sign and date the form before returning it
to FBR
CSFP Processes
Memorandum of Understanding (MOU) An MOU is an agreement between Food Bank
of the Rockies and our Sub-Agencies who distribute CSFP on our behalf
They are filled out annually We will request the 2014-15 MOU in June 2014
Sign-In Sheets The driver will bring your sign-in sheets with your boxes each
month. The sign-in sheets reflect clients who are current. If a client will expire at the end of the current month, his/her name
will be highlighted and with the word RECERT next to their name. Each client must sign and date the sheet (unless they have a
proxy, which requires written permission), or they have moved out or passed away.
If a client is expired, and we have not received their recertification paperwork, then they will not appear on the sign-in form. They will NOT receive a box until they have recertified.
If a client has not picked up/received benefits within the last two months, they will be terminated from the program - - they will be required to certify again to start receiving benefits.
NO RETROACTIVE BOXES – a missed box, is a missed box. They may pick up for the next month – reflect this on the sign in sheet (picked up for November and December)
Incorrect Sign-in Sheet
Correct Sign-In Sheet
Expiration Dates6-month recertification period
Recertification Month January February March April May June July August September October November December
Expiration Month June July August September October November December January February March April May
Paperwork
As we work with a large volume of CSFP recipients, we need to ensure that paperwork is handled in a timely manner.
New and recertifying applications and sign-in sheets are entered the FRIDAY before each delivery date.
Paperwork is due within one week of your delivery date. Email, fax, or mail paperwork to:Kelly BacherFood Bank of the Rockies10700 E. 45th AvenueDenver, CO 80239Tel: 303-375-5816Fax: 303-574-0622Email: [email protected]
Civil Rights
We serve a diverse clientele and it is imperative that we do not discriminate due to age, race, income levels, etc. We will be setting up a link on our website (www.foodbankrockies.org) which will provide you with a quick training to make sure that we are fairly distributing our CSFP boxes. All sites will need to take this Civil Rights training - we will let you know when the link is complete.
And Justice For All Posters
Must be hung in the area of box distribution
Nutrition Education
FBR is required by the State to complement the CSFP distribution, nutritional education and information must be distributed to all clients picking up CSFP benefits.
Recipes, upcoming health fairs, health screenings, SNAP benefits, and other senior resources are examples.
Flyers and handouts will be provided to you via our driver to distribute to your clients.
If you know of health & wellness resources in your area, please share them with FBR and your clients.
It is our goal to give seniors resources which will benefit their health and well-being.
ReferralsIn addition to Nutritional information, please provide clients with additional food assistance information.
www.foodbankrockies.org - - - FIND HELP button
TEFAP sites
Mobile Pantry sites
Other Food Program Partners
Hunger Free Colorado - - - http://www.hungerfreecolorado.org/
ContactsLaDonna ValenzuelaCommodity Supplemental Food Program Division ManagerTel: 303-375-5872Email: [email protected]
Jose FigueroaCSFP SupervisorTel: 303-375-5850Email: [email protected]
Kelly BacherCSFP RepresentativeTel: 303-375-5816Email: [email protected]
Main FBR Tel: 303-371-9250
www.foodbankrockies.orgwww.colorado.gov/fdp