webinar presentation- accelerating growth through big data and analytics

Upload: impetus

Post on 04-Apr-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    1/28

    /

    Accelerating growth through Big Data

    and Analytics

    1

    December 6, 2012

    Presented by:

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    2/28

    /

    Key points we want to make today

    I. Overview on Luminar and Impetus

    II. Shift from the status quo

    III. How Big data is helping advance how we market to Latinos

    IV. The journey, implementation approach

    V. A new business model supporting clients

    VI. Lessons Learned

    2

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    3/28

    /

    Luminar is an analytics and modeling company focused onhelping clients become more efficient in targeting the US

    Hispanic market

    Company was established Spring 2012

    Luminar is a business unit of Entravision Communications(NASDAQ: EVC)

    Based in Denver with operations in LA, DC, Buenos Aires,

    Argentina; and Mexico City

    Key client segments include: Retail, CPG, Financial Services,Media & Entertainment, and Publishing

    3

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    4/28

    /

    Big DataWhat it is

    4

    BigData is NOT just analytics. It's NOT just about storage. It's

    NOT just about anything - it's about everything. It's abouttossing out the old way of doing things because those ways

    simply won't work in the world of BIG.

    - Steve Duplessie, founder and senior analyst at ESG

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    5/28

    /

    The value of Big Data varies by company

    5

    Save Time

    Lower Complexity

    Self Service

    Improve OperationalEfficiencies

    Grow Sales &Profitability

    Empower NewBusiness Models

    Actionable Customer

    Insights

    Reduce Churn

    Predictive Analytics

    Improve Customer

    Experience

    Competitive

    Differentiation

    Data As a Service

    Data Science Services

    Incubate New

    Ventures

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    6/28

    /

    Understanding the magnitude of the US

    Hispanic Population some basic facts

    6

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    7/28/

    Understanding why Luminar decided to

    make a Big Data play

    Four key factors influenced this decision:

    1. We wanted to shift from the current marketing

    paradigm targeting Latinos focused on sample data

    2. We recognized that Hispanic consumers are underrepresented with most marketing approaches

    3. Our service offerings are synergistic to our parent

    company

    4. Our model would necessitate ingesting vast amountsof diverse data that required a robust analytics

    environment

    7

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    8/28/

    Underserved market what we

    saw in the marketplace

    Brands are making marketing investmentdecisions on limited information

    Targeting assumptions based mostly on survey or

    sample methods (i.e. Latinos over-index on

    mobile usage)

    No real insights or true performance of program

    Campaigns mostly based on just ethnically-

    coded data

    Stereotype approach; they speak Spanish,

    consume Spanish media, heavy onlineusersthereforegood target

    Little or no cultural relevancy

    8

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    9/28/

    Actionable insights is an evolving process

    9

    Testing market

    No in-language

    experience

    Mass media, singlechannel

    No dedicated

    Hispanic team

    Lack of

    understanding how

    to use analytics

    Retains Hispanic

    agency

    Use focus group

    Multi-channel, oftennot integrated

    Top Hispanic DMAs

    Bilingual experience

    Qualitative data use

    Increased ability

    to capture,

    aggregate and

    analyze data Use analytics to

    guide actions

    Growing use of

    insights to guide

    future strategy

    Use analytics to

    prescribe actions

    Effective at sharing

    information andinsights

    Strong ability to

    capture, aggregate,

    analyze or share

    information

    Strong use of

    insights to guideday-to-day

    operations

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    10/28/

    Big Data brings a high-value offering

    Ability to more precisely support customers across the entiremarketing value chain:

    - Move from a media & communications discussion to a

    business challenge discussion

    - Help identify growth opportunity within the Hispanic market- Improve measurement of Hispanic market investments

    - Demonstrate ROI

    - Help accelerate growth through empirical data insights

    Transformative in the way we approached business and marketingneeds

    Leverage big data environment and 3rd party data sources across

    business units

    10

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    11/28

    /

    Winning executive buy-in was critical

    Its was a significant investment and commitment that required CEO visionand support

    Developed detailed roadmap for success:

    - Prepared comprehensive plan detailing operations, resources, level of

    investment and implementation path

    - We weighted the need for big data as new revenue source for EVC

    - We identified packaged solutions for a big data offering

    - And, we clearly defined how big data fulfilled an underserved market

    and provided a shift from sample-based research to empiricalanalytics

    11

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    12/28

    /

    Result Luminar was created as a new

    Entravision business unit

    New business unit was created dedicated to serving

    Hispanic-focused analytics and insights

    12

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    13/28

    /13

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    14/28

    /

    Luminar Big Data would need to support

    these needs

    Analytics-as-a-Service platform Aggregate multiple sources of data from diverse sources

    - Licensed data

    - EVC data

    - Unstructured social data

    - Client data

    Offer an advanced and unique focused analytics service

    - Provide insights into Hispanic consumer behavior

    - Targeting customers in retail, financial services, insurance and auto

    segments

    Future offerings

    - Platform as a Service

    - White Label Services

    14

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    15/28

    /

    Importance of aligning our vision with the

    right technology partner

    Proven track record vendor had to have a demonstrableexperience in the implementation of big data solutions

    Technology agnostic We needed a technology partner thatcould help plan and deploy a solution architecture that was

    not married to any one vendor

    Experience with multiple technology providers/suppliers

    We needed a partner that could understand the big data

    landscape now, in 6 moths and 18 months from today

    Blended team approach Our ideal partner had to clearly

    understand that they would be operating in a blendedclient/vendor team environment

    15

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    16/28

    /

    Deployment Objectives

    Build a best-of-breed model based on Luminar requirements

    - Take a vendor neutral approach

    - Lowest Total Cost of Ownership

    - No requirement to integrate with any legacy systems but SQL

    data migration Cloud based architecture

    Maximize re-use of vendor experience in Big Data

    Scalability for future data requirements

    Data security requirements Visualization

    Start with a shoestring approach

    16

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    17/28

    /

    Build the right foundation for growth

    Impetus lead solution architecture and vendor selection process

    We established a solution framework that delivers four client offerings

    We architected a solution that defined all major technology Key

    Performance Indicators (KPIs) and SPOF

    17

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    18/28

    /

    AdvisorsExperience. Architects Expertise. Applications Excellence.

    18

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    19/28

    /

    Use Case Discovery and Implementations

    Verticals

    Use-Case

    Patterns

    ValueDrivers and

    Functional areas

    Big Data

    Analytics

    19

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    20/28

    /

    Solution Creation Approach - Steps

    1: Initial

    Phase

    Understand Data, ETL and Analytical/Reporting &roadmap requirements

    Prepare comprehensive/ long list of candidates

    Finalize assessment criteria and weightage factors

    2: Finalize

    POC

    Candidates

    Compare and recommend short list ofcandidates after detailed evaluationincluding vendor meetings

    3: POC

    Implement, execute andbenchmark critical use cases

    Execute POC candidates inparallel if possible

    4: FinalPhase

    Assessment report Recommend bestsolution fit

    20

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    21/28

    /

    Vendor selection based on weighted scoring

    We created a custom-scoring matrix used for evaluating

    vendors pros and cons, defining requirements, andweighting against Luminars objectives

    21

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    22/28

    /

    Licensed

    Data

    Internal

    Data

    Client

    Data

    Unstructured

    Data

    OtherData Sources

    Data Sources

    Luminar Data Store Cluster(HDFS on EBS + P+G + 53 + RDS + Hdbase)

    Horton Works

    ETL / ELT Security Module

    & Compliance Software

    Data

    Talend

    Stream

    Processing

    (LADAP)

    Tableau

    BI Tools/ Data

    Services

    Revolution

    /Hive

    Statistical

    Modeling

    Web-based

    Workstation

    Tablet

    Mobile

    Notebook

    BI Display OutputsAmazon AWS

    Technology Hybrid architecture

    22

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    23/28

    /

    Implemented solution overview

    Hadoop Cluster provisioned on

    Amazon EC2 in under four hours

    Original data sets imported from

    MySQL to HDFS/Hive usingSqoop and Talend

    Existing R scripts were modified

    to work with Hive for data

    analysis. Minimal code

    modification required

    Tableau work books modified to

    connect to Hive via Hortonworks

    ODBC driver

    23

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    24/28

    /24

    Our value proposition formula

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    25/28

    /

    How we do It

    25

    Customer Visualization Application

    Big Data Analytics

    Data Management & StagingData Sources

    Client Data Files

    Unstructured Data

    Luminar Data

    Insight Solutions

    3rd Party Data

    Customer

    Decision Engine

    Luminar

    Insight App

    Real-Time

    Cloud Insights

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    26/28

    /

    Luminar Business Insights

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    27/28

    /

    Closing remarksFourkey takeaways

    Make a strategic connection to Big Data In Luminarscase, it provided a clear strategic path to a new

    marketing approach

    Big Data initiative requires holistic approach bringing

    business and IT together to stitch all the parts

    While IT and business need to work together, the

    business must own the initiatives

    Have a flexible approach to your roll-out strategy

    1

    2

    3

    4

    27

  • 7/30/2019 Webinar Presentation- Accelerating Growth through Big Data and Analytics

    28/28

    /

    Accelerating Growth through Big

    Data and Analytics

    Q & A

    28

    December 6, 2012

    Presented by: