webinar: managing it operations in a virtualized world
Post on 21-Oct-2014
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DESCRIPTION
Virtualization technology is helping to drive an increase in the utilization of computing assets while allowing managers to reduce operating costs through data center consolidation. However, in a recent CIO Magazine survey across 3000 customers throughout the world, there was a 42% jump in those reporting that virtualization has increased the complexity of their data centers. This complexity is being driven by the following issues as CIOs and IT managers work to combine the virtual data center with the their physical data center: * Virtual sprawl * Consolidated Event Management * Provisioning & Compliance * Change & Configuration Management In this 45 minute webinar, Pepperweed Consulting will discuss these issues and outline a roadmap and architecture using HP BTO Software solutions to ensure that you do not miss an operational beat and maximize your investment in virtualization technology.TRANSCRIPT
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Copyright © 2010 Pepperweed Consulting.
Welcome to the Pepperweed WebinarManaging IT Operations in A Virtualized World
Audio is being sent directly through the live meeting client.
If however you are using just a web browser the audio can be found at:
Conference Dial-in Number: (218) 339-4600;
Participant Access Code: 1092221#
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© 2010 Pepperweed Consulting.
Pepperweed ConsultingAn IT Integration Company
Managing IT Operations in A Virtualized World
Mike Bauer – VP of Marketing & Solution Management
July 14, 2010
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Copyright © 2010 Pepperweed Consulting.
The Promise of Virtualization:Reduce Costs While Increasing Efficiency & Flexibility
Promised Benefits of VirtualizationGetting more out of existing IT assets
Reduce datacenter costsIncreased IT capacity
Improve IT agility
BEFORE
Virtualization+
AFTER
=Storage
Server & OS
Server & OS
Applications
Thin client
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Copyright © 2010 Pepperweed Consulting.
The Challenges Virtualization Creates For IT
Virtual sprawl
Splintered visibility & control
Complexity of deploying and maintaining services
Increase risk due to Ad Hoc changes
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Copyright © 2010 Pepperweed Consulting.
These Challenges Result In...
Increased Labor Costs
Resource & Skill Constraints
Server, Network, Storage Underutilization
Impaired App & Service Management
Impaired SLA Visibility/Enforcement
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Copyright © 2010 Pepperweed Consulting.
Addressing The Challenges Four Solution Sets
Virtual sprawl
Splintered visibility & control
Complexity of deploying and maintaining services
Increase risk due to Ad Hoc changes
Discover
GainVisibility
into the all of IT
Operate
Consolidated
Virtual &Physical
Ops Deploy
AutomateProvisioning
of theInfrastructu
re
Change
Systematize Change Config & Release
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Copyright © 2010 Pepperweed Consulting.
Discover:Understand What You Have And How It Relates
Physical & Virtual Data Center
Layer 2-7 of the OSI Model
Accounting CSO B2B Ordering Retail store
Accounts receivable_app
Accountspayable_app
Customer support_app
Order_appShipping_app
Business Process Model
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Copyright © 2010 Pepperweed Consulting.
Discover:Including the Virtual Infrastructure
Physicalhost
Hypervisor
VM
Web server
Exchange
Active directory
VM VM
APPLICATIONS
PHYSICAL INFRASTRUCTURE
VIRTUALINFRASTRUCTURE
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Copyright © 2010 Pepperweed Consulting.
Discover:Dynamic Understanding of the Physical & Virtual
DDMa
uCMDB
DDMi
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Copyright © 2010 Pepperweed Consulting.
Applications Infrastructure
User Experience Monitors
App. Monitor
Server Monitors
Network Monitors
Storage Monitors
Transaction Monitors
Business Process Monitors
App. Internals
Native Server Tools
3rd party and open source
Application
Server
Network Storage
Tier 1Support
Tier 2Administrators
Tier 3Architects
Operate: Consolidate Operational Visibility & Control
Operations Bridge
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Copyright © 2010 Pepperweed Consulting.
Operate:Create The Operations Bridge with HP OM, OMi & SPIs
Exchange SPI
BES SPI
Active Dir SPI
SQL SPI
OS SPI
OS SPI
OS SPI
OS SPI
OS SPI
OS SPI
Virt SPI
Virt SPI
Virt SPI
AgentAgent
Agent
Agent
Agent
Agent
Agent
Agent
Infrastructure Monitoring• HP• BMC• Cisco• VMware• etc.
HP Operations Manager
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Copyright © 2010 Pepperweed Consulting.
Operate:Correlate Events To Focus On Key Events
HP OMiTopology Based Event Correlation
Events from Operations Manager
Understanding of the topology and relationships
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Copyright © 2010 Pepperweed Consulting.
Operate:Automate The Real-time Distribution & Management Of
Alerts and Event Handling
HP Operations Manager
Consolidation
HP OMi
Correlation
Real-time Alert Management
xMatters (AlarmPoint)
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Copyright © 2010 Pepperweed Consulting.
Deploy:Cut Costs And Risk By Automating Manual Tasks
•Know what you have: establish a baseline of physical and virtual infrastructure deployed – across sites and geographic boundaries
Baseline
•Establish and enforce compliance policies•Identify risks and remediate in seconds •Stay up to date with latest compliance requirements
Compliance
•Minimize risk: establish and enforce patch policies•Save time: bare metal provision thousands of servers in minutes to private cloud or traditional environments
Patching & Provisioning
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Copyright © 2010 Pepperweed Consulting.
Deploy:Rich Set of Tools To Automate Key Deployment
Task
Servers Server
Server Automation
• Baseline VM-hypervisor
• Create & Configure VM
• Deploy & Configure App on VM
• Audit app, server - VM, hypervisor compliance
• Auto-update best practice policies
Storage Essentials
• Map VM to storage dependencies Manage VM storage usage
• Provision, configure storage to VM
StorageNetworkClient
Storage Essentials
• Baseline storage devices and map VM to storage
• Manage VM storage usage
• Provision, configure storage to VM
Network Automation
• Baseline network devices
• Provision virtual devices
• Configure server to network device
• Audit device compliance
Client Automation
• Support VDI technologies
• Deploy, manage thin clients, desktop images
• Audit compliance
You have to manage the same kind of tasks in a virtual environment
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Copyright © 2010 Pepperweed Consulting.
Reduced CostImproved Quality
Risk
Time to Market
Labor
Improve labor utilization by automating repetitive tasks, sharing and enforcing best practices
Reduce risk of down-time and non-compliance by automating change execution
Accelerate time to market by
automating service
provisioning
Deploy:Automating Key to Achieving Full Value of Virtualization
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Copyright © 2010 Pepperweed Consulting.
Change:Systemize Change & Release to Reduce Risk
• Automate impact analysis and collision detection
• Automate change execution
• Detect unplanned changes
• Improve audit and compliance posture
• Improve collaboration between stakeholders
Reduce risk by providing effective IT controls, impact analysis and a track record of all changes
FilterRequests
Prioritize Categorize AssessApprove &Schedule
Build Test Implement Review
RFCRFC
RFC
Close
CAB
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Copyright © 2010 Pepperweed Consulting.
Change:IT Change Management Suite
*When purchased separately at U.S. List Price
per seat
per seat
Service Manager Change
ManagementComplete Change
Process Mgmt
Release Control Change Edition
Impact and risk analysis, collision detection,
Aggregated Calendar
+
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Copyright © 2010 Pepperweed Consulting.
Pepperweed's Solutions forIT Ops in A Virtualized World
DDMa
DD
Mi
Virtu
aliz
atio
nSP
I
Server
Automation
uCM
DB
Operations
Manager
Insight Orchestration
Insight M
gr
Service Mgr
Rel
ease
Ctrl
HP
Hardware
Non-HP
HardwareOMi
Netw
ork
Autom
ation
Each Evolution powered solution is packaged to…– Get you up and running fast
‒ Prebuilt integrations and configurations‒ Proven delivery steps and process
– Lower project risks‒ Bring together all of the pieces into a
single integrated architecture
– Minimize implementation & upgrade cost• Milestone driven implementation
– Drive faster organizational adoption‒ Integrated best practices and business
processes‒ Detailed training
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Copyright © 2010 Pepperweed Consulting.
Partners• HP BTO SW• VMware• xMatters (AlarmPoint)• KnowledgeBroker • Blue Elephant• Integrien
PartnerTechnology
Evolution IP• Delivery Kits• Custom Scripts• Integrations• Custom configurations• Best practices• Software
Enrichment
Pepperweed is an IT Integration Company
• HP Platinum Software partner
• Largest provider of HP Software Support
• 14 years of experience in over 2500+ implementations
• ITIL Foundation certified HP technical consultants
• 120 HP BTO software implementation/support certifications
• Cover the complete range of IT disciplineso ITAM, ITSM, ESM,
PPM, BSM, BSA
Services• Assessment• Design• Implementation• Integration• Testing• Training
Support• HP Level 1 & 2
Product Support• Expert
Administration• Service Paks
People
PepperweedBTO
EvolutionSolutions
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Copyright © 2010 Pepperweed Consulting.
Virtualization Maturity ModelThe Road to Successful Virtualization
Maturity phase
Valu
e t
o t
he
en
terp
rise
InfrastructureconsolidationImproved server, storage, network
usage
Automation & standardization
Integrated management
Best-practices & automation
Business-ready management
Self-service portalsAutomated scaling
up/downCharge-backs/utility
pricing
Private Cloud IT as a Service/Utility
Data Center ConsolidationIT Asset Utilization
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Copyright © 2010 Pepperweed Consulting.
Questions & Answers
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© 2010 Pepperweed Consulting.
Thank You For Your Participation
Pepperweed Consulting1603 Carmody CourtSewickley, PA 15143E: [email protected]: (888) 229-0145F: (412) 291-3014www.pepperweed.com