Volunteering Programme

Simon Goff Head of Green Spaces and Amenites

Pennine Lancashire Museums: Shared Services

• Smaller Budgets • Fewer Staff• Non-priority, non-statutory service• PL Museums trust?

Background to Shared Services Programme

Shared Museums Report: Pontefract & Bell

• Marketing• Retail Offer• Exhibitions Programme• Education• Volunteering

Pennine Lancashire Museums MDF ProgrammeMarketing £17,500

Retail Offer £5,000

Exhibitions Programme £5,000

Education £15,000

Volunteering & shared staff £17,500

Volunteering Strand: Aims

Support Pennine Lancashire Museums by developing a sustainable volunteering programme that attract volunteers from varied backgrounds

What success will look like:

• standardised roles, procedures and policies• Joint training, advertising and recruitment• Easy system for registering as a volunteer

Investigating Good Practice:

• Harris, Ironbridge MT, Reading Museums• National Council for Volunteering: “Get it Right from

the Start”• Volunteering England: ‘Volunteers and the Law• ‘Volunteering in Museums and Cultural Heritage’ • Museums Australia ‘Willing and Able’

• Identified and quantified volunteer roles• Developed 13 volunteer role descriptions• Prepared a welcome pack• No joint volunteer policy• Investigated volunteer management software

Outcomes:

• Identified and quantified volunteer roles• Developed 13 Volunteer Role Descriptions• Prepared Welcome Pack• No joint Volunteer Policy• Purchased volunteer management software

Volunteer² SoftwareWeb Based Volunteer Management Software

• Recruit through own website/Artsmap• Self-register and select roles based on qualification• Allow volunteers to work in different museums • Communicate easily with volunteers by email/text• Maintain records• Provide management report

Volunteer² SoftwareWeb Based Volunteer Management Software

AdministratorBlackburn Museum

Towneley Queen St Mill Howarth Whittaker Gawthorpe Etc.

Volunteer² Software

Description Unit Cost Quantity Line TotalVPIE Volunteer Impact Enterprise Edition Initial Licensing Fee 3,000.00 1 3,000.00VPNC Volunteer Impact Accounts 160.00 4 640.00BPNE0050

Licence Fee £3,000

Set up accounts £600

Annual licence fee (9 venues) £375

Shared Museums Programme: Next Steps

• Install pull-up displays at venues• Print and distribute volunteer leaflets• Refresher training for volunteer coordinators• Hold volunteer open days in venues