Volunteering Programme

Simon Goff Head of Green Spaces and Amenites

Pennine Lancashire Museums: Shared Services

• Smaller Budgets

• Fewer Staff

• Non-priority, non-statutory service

• PL Museums trust?

Background to Shared Services Programme

Shared Museums Report: Pontefract & Bell

• Marketing

• Retail Offer

• Exhibitions Programme

• Education

• Volunteering

Pennine Lancashire Museums MDF Programme

Marketing £17,500

Retail Offer £5,000

Exhibitions Programme £5,000

Education £15,000

Volunteering & shared staff £17,500

Volunteering Strand: Aims

Support Pennine Lancashire Museums by

developing a sustainable volunteering

programme that attract volunteers from

varied backgrounds

What success will look like:

• standardised roles, procedures and policies

• Joint training, advertising and recruitment

• Easy system for registering as a volunteer

Investigating Good Practice:

• Harris, Ironbridge MT, Reading Museums

• National Council for Volunteering: “Get it Right from

the Start”

• Volunteering England: ‘Volunteers and the Law

• ‘Volunteering in Museums and Cultural Heritage’

• Museums Australia ‘Willing and Able’

• Identified and quantified volunteer roles

• Developed 13 volunteer role descriptions

• Prepared a welcome pack

• No joint volunteer policy

• Investigated volunteer management software

Outcomes:

• Identified and quantified volunteer roles

• Developed 13 Volunteer Role Descriptions

• Prepared Welcome Pack

• No joint Volunteer Policy

• Purchased volunteer management software

Volunteer² SoftwareWeb Based Volunteer Management Software

• Recruit through own website/Artsmap

• Self-register and select roles based on qualification

• Allow volunteers to work in different museums

• Communicate easily with volunteers by email/text

• Maintain records

• Provide management report

Volunteer² SoftwareWeb Based Volunteer Management Software

Administrator

Blackburn Museum

Towneley Queen St Mill Howarth Whittaker Gawthorpe Etc.

Volunteer² Software

Description Unit Cost Quantity Line TotalVPIE Volunteer Impact Enterprise Edition Initial Licensing Fee 3,000.00 1 3,000.00VPNC Volunteer Impact Accounts 160.00 4 640.00BPNE0050

Licence Fee £3,000

Set up accounts £600

Annual licence fee (9 venues) £375

Shared Museums Programme: Next Steps

• Install pull-up displays at venues

• Print and distribute volunteer leaflets

• Refresher training for volunteer coordinators

• Hold volunteer open days in venues