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Page 1: VISUAL Message Center Tools User Guide

VISUAL Message Center ToolsUser Guide

VMC-GEN

Page 2: VISUAL Message Center Tools User Guide

VISUAL Message Center Tools User Guide

The software described in this book is furnished under a license agreement and may be used only in

accordance with the terms of the agreement.

Copyright Notice

Copyright © 2013 Tango/04 All rights reserved.

Document date: June 2012

Document version: 2.1

Product version: All products

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic mechani-cal, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Tango/04.

Trademarks

Any references to trademarked product names are owned by their respective companies.

Technical Support

For technical support visit our web site at www.tango04.com.

Tango/04 Computing Group S.L. Avda. Meridiana 358, 5 A-B Barcelona, 08027 Spain

Tel: +34 93 274 0051

Page 3: VISUAL Message Center Tools User Guide

Table of Contents

Table of Contents

Table of Contents .............................................................................. iii

How to Use this Guide.........................................................................v

Chapter 1

Introduction ...................................................................................... 1

Chapter 2

Installation ...................................................................................... 2

Chapter 3

Running the Tools.............................................................................. 33.1. T4ChangeProcessPriority ...............................................................................3

3.2. T4ProcessNew................................................................................................4

3.3. T4ProcessKill ..................................................................................................6

3.4. T4Shutdown....................................................................................................7

3.5. ODBCTest.......................................................................................................8

3.6. CommandSender............................................................................................8

3.6.1. Connection Configuration Editor ...............................................................9

3.6.2. Command Creation Tool .........................................................................10

3.6.3. Configuring SmartConsole .....................................................................12

© 2013 Tango/04 Computing Group Page iii

Page 4: VISUAL Message Center Tools User Guide

Table of Contents

Appendices

Appendix A: Contacting Tango/04 ..................................................... 16

About Tango/04 Computing Group .................................................... 18

Legal Notice .................................................................................... 19

© 2013 Tango/04 Computing Group Page iv

Page 5: VISUAL Message Center Tools User Guide

How to Use this Guide

© 2013 Tango/04 Computing Group Page v

How to Use this Guide

This chapter explains how to use Tango/04 User Guides and understand the typographical conventions

used in all Tango/04 documentation.

Typographical Conventions

The following conventional terms, text formats, and symbols are used throughout Tango/04 printed

documentation:

Convention Description

Boldface Commands, on-screen buttons and menu options.

Blue Italic References and links to other sections in the manual or further documentation containing relevant information.

Italic Text displayed on screen, or variables where the user must substitute their own details.

Monospace Input commands such as System i commands or code, or text that users must type in.

UPPERCASEKeyboard keys, such as CTRL for the Control key and F5 for the function key that is labeled F5.

Notes and useful additional information.

Tips and hints that will improve the users experience of working with this product.

Important additional information that the user is strongly advised to note.

Warning information. Failure to take note of this information could potentially lead to serious problems.

Page 6: VISUAL Message Center Tools User Guide

Introduction

© 2013 Tango/04 Computing Group Page 1

Chapter 11 Introduction

VISUAL Message Center comes with a set of external tools, which you can launch in alarm actions. The

tools can be used to manage Windows processes and for managing databases using SQL statements

over ODBC. The tools can be used both on local and remote machines.

The following tools are currently available:

• T4ChangeProcessPriority: Change the priority of a process in a local or remote system

through WMI (Windows Management Instrumentation).

• T4ProcessNew: Create processes in a local or remote system through WMI (Windows

Management Instrumentation).

• T4ProcessKill: Kill all processes with a specified name on a local or remote system.

• T4Shutdown: Stop and restart Windows machines using WMI.

• ODBCTest: Run any SQL statement using an ODBC DSN connected to any database system.

The statement can retrieve data or perform a change in the database.

• iSeriesCommandSender: Run any command or series of commands on a remote iSeries. It

can be used in conjuction with SmartConsole to create iSeries alarms and actions (plus action

sets).

Note The ChangeProcessPriority tool only works on Windows XP or later.

Page 7: VISUAL Message Center Tools User Guide

Installation

© 2013 Tango/04 Computing Group Page 2

Chapter 2 2 Installation

The tools are installed as part of VISUAL Message Center. By default they are located in the directory

C:\Program Files\Tango04\VISUAL Message Center\Tools. There is a separate directory for each

tool.

Page 8: VISUAL Message Center Tools User Guide

Running the Tools

Chapter 3 3 Running the Tools

The tools are normally run as part of an action script in VISUAL Message Center Alarms. In Alarm

actions you can launch an application. Simply enter the desired tool and parameters in this action and

the tool will run when required.

To test your action you can run any tool from the command line.

For more details regarding alarms and actions see the VISUAL Message Center SmartConsole User

Guide.

3.1 T4ChangeProcessPriorityT4ChangeProcessPriority.exe changes the priority of a process in a local or remote system through

WMI (Windows Management Instrumentation). This program uses the library ProcessPriority.dll

To run the program you must provide the domain, user and password once you start the program. If you

leave them blank the user profile that launches the program is used. If this user profile privileges are not

sufficient, you must provide a different user profile with the appropriate privileges.

The options when running T4ChangeProcessPriority.exe are listed in the following table:

Field Name Function Example More information

HostSpecify computer Name/IP address

SERVER1 or 192.168.0.16

Obligatory field. For local computer enter “”

DomainEnter the name of the domain of the user profile.

Tango

Obligatory field. Enter the domain name of the user profile. To use the informa-tion for the user profile enter “”

UserUsername needed to change process

administratorObligatory field. To use the information for the current user profile enter “”

PasswordPassword for the username

pass1Obligatory field. To use the information for the current user profile enter “”

ProcessId Unique process id 3443

Obligatory field. You can find this value in the VISUAL Message Center SmartCon-sole.

© 2013 Tango/04 Computing Group Page 3

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Running the Tools

To run the tool call the executable and enter the following parameters:

T4ChangeProcessPriority.exe Host Domain User Password ProcessID +- Silent

For example:

T4ChangeProcessPriority.exe SERVER1 Tango administrator pass 3443 - 0

This will decrease the priority of process 3443 by one step on SERVER1 using the profile of user

administrator on the Tango domain.

The program will return a result as specified in the following table:

Each time you run T4ChangeProcessPriority.exe the process priority increases or decreases a step.

When decreasing priorities it will change values in the following order: Real Time, High Priority, Above

Normal, Normal, Below Normal and Idle. When increasing priorities it will change values in the following

order: Idle, Below Normal and Normal. You cannot increase the priority of a process above Normal.

This is to prevent a process with heavy CPU usage hanging the system.

3.2 T4ProcessNewT4ProcessNew.exe creates a new process on a local or remote system through WMI (Windows

Management Instrumentation). This program uses the library: ProcessCreate.dll

An interactive process is one that has interaction with the user and the user sees on the user’s desktop.

For security reasons, you cannot run an interactive process on a remote host or an interactive process

on a local host with a different user profile. However you are allowed to program programmed tasks that

are executed soon afterwards. We’ve added the parameter interactive that allows the user to force an

interactive process.

+-Increment + or decrease - pro-cess priority

+ or -Obligatory field. Normally used to decrease process priority.

Silent Show Messages 0 or 1Optional field.

Default (silent) =”1”

To show messages =”0”

Field Name Function Example More information

Return Code Description

0 Successful completion

2 Access denied

3 Insufficient privilege

8 Unknown failure

9 Path not found

21 Invalid parameter

Note Interactive remote processes have a maximum lag of one minute to start. Non-interactive

processes start right away.

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Running the Tools

When using this tool you can provide the domain, user and password required to start the program. If

you leave them blank the user profile that launches the program is used. If this user profile’s privileges

are not sufficient, you must provide a different user profile with the appropriate privileges.

The options when running T4ProcessNew.exe are listed in the following table:

To run the tool call the executable and enter the following parameters:

T4ProcessNew.exe Host User Domain Password Execpath Interactive Silent

For example:

T4ProcessNew.exe SERVER1 administrator Tango pass1 backup.exe 0 0

This will run backup.exe not interactively on server1 as administrator in the Tango domain.

If you tried to create a non-interactive process, the possible results are:

Field Name Function Example More information

HostSpecify computer Name/IP address

SERVER1 or 192.168.0.16

Obligatory field. For local computer enter “”

UserUsername needed to change process

administra-tor

Obligatory field. To use the information for the current login: “”

DomainEnter the name of the domain of the user profile

Tango

Obligatory field. Enter the domain name of the user profile. To use the informa-tion for the current login: “”

PasswordPassword for the username

pass1Obligatory field. To use the information for the current login: “”

ExecpathAbsolute or relative path for program execution

calc.exe or C:\Program Files\Tango04\VMC

Obligatory field.

InteractiveForce interactivity with remote pro-gram

0 or 1Obligatory field.

0 = not interactive

1 = interactive.

Silent Show Messages 0 or 1Optional field.

Default (silent) =”1”

Show messages =”0”

Return code Description

0 Successful completion

2 Access denied

3 Insufficient privilege

8 Unknown failure

9 Path not found

21 Invalid parameter

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Running the Tools

If you forced interactivity and therefore added a programmed task, the possible results are:

3.3 T4ProcessKillThis program allows you to kill all the processes with a specified name in a local or remote system

through WMI (Windows Management Instrumentation). This program uses the library:

WMIProcessKill.dll and stlport_vc646.dll.

You can provide the domain, user and password once you start the program. If you leave them blank the

user profile that launches the program is used. If this user profile’s privileges are not sufficient, you must

provide a different user profile with the appropriate privileges.

The options when running T4ProcessKill.exe are listed in the following table:

To run the tool call the executable and enter the following parameters:

T4ProcessKill.exe Host Domain User Password ProcessName

For example:

T4ProcessKill.exe SERVER1 Tango administrator pass1 calc.exe

Return code Description

0 The request is accepted.

1 The request is not supported.

2 The user does not have the necessary access.

8 Interactive Process.

9 The directory path to the service executable file cannot be found.

21 Invalid parameters have been passed to the service.

22The account that this service runs under is invalid or lacks the per-missions to run the service.

Field Name Function Example More information

HostSpecify computer Name/IP address

SERVER1 or 192.168.0.16

Obligatory field. For local computer enter “”

DomainEnter the name of the domain of the user profile

Tango

Obligatory field. Enter the domain name of the user profile. To use the infor-mation for the current login: “”

UserUsername needed to change process

administra-tor

Obligatory field. To use the information for the current login: “”

PasswordPassword for the username

pass1Obligatory field. To use the information for the current login: “”

ProcessNameUnique process name

calc.exe

Obligatory field. You can get this value from VISUAL Message Center SmartConsole

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Running the Tools

This will try to kill process calc.exe on SERVER1 in domain Tango with the user logged on as

administrator with password Pass1. The program will return a message to indicate whether a process

has been killed. This message also serves as verification that the program ran.

3.4 T4ShutdownT4Shutdown can shutdown or restart a Windows machine through WMI (Windows Management

Instrumentation). This program uses the libraries: T4Shutdown.dll and stlport_vc646.dll.

To run the program you must provide the server, domain name, user name, and password once you

start the program. If you leave them blank, program will use the user profile that launches the program.

If this user profile’s privileges are not sufficient, you must provide a different user profile with the

appropriate privileges.

The options when running T4Shutdown.exe are listed in the following table:

Command line options for T4Shutdown.exe

To run the tool call the executable and enter the following parameters:

T4Shutdown.exe Server DomainName UserName Password -r/-h ?Silent

For example:

T4Shutdown.exe mich TANGO marc passwordcorativo -r 0

This will reinitiate the machine MICH and a message will appear informing the user whether the server

received the command to restart.

T4Shutdown.exe mich TANGO marc passwordcorativo -h

Note You must check on the remote machine whether the process has been killed.

Field Name Function Example More information

ServerSpecify computer Name/IP address

SERVER1 or 192.168.0.16

Obligatory field. For local computer enter “”

DomainEnter the name of the domain of the user profile

Tango

Obligatory field. Enter the domain name of the user profile. To use the infor-mation for the current login: “”

UserUsername needed to change process

administra-tor

Obligatory field. To use the information for the current login: “”

PasswordPassword for the username

pass1Obligatory field. To use the information for the current login: “”

Halt/restartIndicate whether to halt (-h) or restart (-r) the machine

-r or -h Obligatory field.

SilentSilentor Show Mes-sages

0 or 1Optional field.

Default (silent) =”1”

Show messages =”0”

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Running the Tools

This command will shut down the machine MICH and a message appears informing the user whether

the command to shutdown arrived at the server.

3.5 ODBCTestODBCTest allows you to run any SQL Statement using an ODBC DSN connected to any database

system. The statement can retrieve data or perform a change in the database. This program uses the

libraries: ODBCQuery.dll, odbc++.dll and stlport_vc646.dll

You must provide the DSN name, user and password to connect to the database system, maximum

number of rows to retrieve (when statement retrieves data), the SQL statement and the execution mode.

If the silent flag is enabled, the statement does not generate any output.

The options when running ODBCTest.exe are listed in the following table:

To run the tool call the executable and enter the following parameters:

ODBCTest.exe DSName User Password NumberOfRows SQLStatement Silent

For example:

ODBCtest.exe SQLServer1 Administrator pass1 0 “update alarms set status = ‘SUCCESS’ where alarmcode = 2354’” 0

This will perform the update query on ODBC DSN SQLServer1 using the user profile administrator.

The program will return a message to indicate whether the statement has run successfully. This

message also serves as verification that the program ran.

3.6 CommandSenderThis tool uses two Java GUIs—the Connection Configuration Editor and the Command Creation Tool.

Using the iSeries Remote Command Sender to create automated actions that can be applied to any

iSeries host from a remote system, is a 3 step process:

Field Name Function Example More information

ODBCName DSN name SQLServer1Obligatory parameter that finds Data Source Names on your machine.

UserUsername needed to change process

adminis-trator

Obligatory parameter. To use the information for the current login: “”

PasswordPassword for the username

pass1Obligatory parameter. To use the information for the current login: “”

NumberOfRows

Returns specified number of Rows

50Obligatory parameter. Note that the number of rows only works for Select queries.

QuerySQL statement to exe-cute

select * from T4EventLog

Obligatory parameter.

Silent Show Messages 0 or 1Optional parameter.

Default (silent) =”1” To show messages =”0”

© 2013 Tango/04 Computing Group Page 8

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Running the Tools

Step 1. Create a list of iSeries hosts – Using the Connection Configuration Editor

Step 2. Create a list of commands – Using the Command Creation Tool

Step 3. Configure SmartConsole to use the commands on the selected iSeries hosts—using

Command Sender

Each of these steps is explained in detail in this section.

3.6.1 Connection Configuration EditorThis application is located here:

C:\%Program Files%\Tango04\VISUAL Message Center\SmartConsole\Tools\ iSeriesCommand Sender

Using the Connection Configuration Editor, a Java application in which you enter Java System i Server

host name and port, you can retrieve a list of your remote iSeries hosts (with their IPs, user names and

passwords) and (later, with the Command Creation tool) apply as many commands as you wish to as

many of the hosts as you wish. The Connection Configuration Editor produces AES-encrypted files in

the following file format:

[IP]_[username].icd

Double-click the ConnectionConfigurationEditor.jar file to open it. The following window will

appear:

Note For ThinkServer versions lower than V1.6 SP03 HF05, the CommandSender tool is based

on Apache’s Axis1 technology. However, beginning with ThinkServer V1.6 SP03 HF05, the

CommandSender tool is based on Axis2 technology, and therefore another

CommandSender tool must be used: it can be found in the folder:

C:\%Program Files%\Tango04\VISUAL Message Center\SmartConsole\ Tools\v2\iSeriesCommand Sender

© 2013 Tango/04 Computing Group Page 9

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Running the Tools

Figure 1 – The Connection Configuration Editor lets you generate a list of iSeries hosts that you can run commands on

To add an iSeries host:

Step 1. In the Hostname and Port fields, enter a desired Java System i Server host name and

port.

Step 2. In the System i Hostname or IP Address field, enter the name of the iSeries hosts

that share the same username and password, and click the Add button.

Step 3. The iSeries appears in the list box, and then, you can enter a username and password

required to access the iSeries.

After completing the list of iSeries hosts to be available to the Command Sender tool, press the Save

button. When you press the Save button, the application will ask you where you want to store the icd

files. Select a location and an encrypted icd file will be created for each of the iSeries hosts in the list.

If you wish to create a new list on a new Java System i Server, click the New button: all the fields will be

reset and ready to add a new configuration.

Using the Load button to load an .icd file will restore all the configuration settings, including all the

iSeries hosts available, not just the host for the icd file you have chosen to open.

3.6.2 Command Creation ToolThe Command Creation Tool is a Java application that uses the Java toolbox to create commands,

which can later be used by the Command Sender in VISUAL Message Center SmartConsole. These

commands are stored in a .txt file.

© 2013 Tango/04 Computing Group Page 10

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Running the Tools

The application is located here (depending on your version of ThinkServer):

C:\%Program Files%\Tango04\VISUAL Message Center\SmartConsole\ Tools\iSeries CommandSender

or

C:\%Program Files%\Tango04\VISUAL Message Center\SmartConsole\ Tools\v2\iSeriesCommand Sender

Double-click the CommandCreationTool.jar file to open it, the following window will open:

Figure 2 – Entering commands

To use the Command Creation Tool you have to connect to an iSeries host for validation purposes.

To create a command:

Step 1. Enter the host name, username and password in the fields provided, then

Step 2. Either:

− select a command to add to the list from the Command list-box; or

− select Custom Command from the drop-down list box and enter a command in the Custom

Command field.

Step 3. Click the Add button. The application will use the iSeries host details to connect to the

iSeries to verify the command, and open the following window, where you are prompted

to enter further details for the command. Click the Advanced button to see further

details about the command.

Tip It is not necessary to use the Command Creation Tool to create commands, you can also

create the commands manually if you prefer and save them in a .txt file. In the .txt file, the list

of commands has to be inside double quotation marks, and commands must be separated

from each other with %%%. For example: DLYJOBDLY(300)%%%HLDJOBHLD(50)

Note This host is only used to validate the commands you create; it does not restrict the use of the

command in SmartConsole to this host exclusively.

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Running the Tools

Figure 3 – Advanced command details

After completing the list of commands to be available to the Command Sender tool, press the Save

button, and enter the name and location of the .txt file.

A list of all the available commands created will appear In the Selectable command string field.

If you wish to create a new list of commands, click the New button: all the fields will be reset and ready

to add a new configuration.

3.6.3 Configuring SmartConsole Inside SmartConsole we can now bring all the elements together:

• Configure a new Action Set and specify the path to the CommandSender.exe.

• Specify which of the icd files (created using the Connection Configuration Editor) to use in

order to connect to the appropriate iSeries host.

• Add the list of commands (created using the Command Creation Tool).

Command Sender Action Sets

An Action Set is used in the SmartConsole to combine all the elements needed for sending remote

commands.

To create a new Action Set in VISUAL Message Center SmartConsole:

Step 1. Click Change from the menu bar and select Action Sets to open the ‘Action Sets’

configuration menu (you can also click the Action sets icon in the toolbar)

Step 2. Click Options from the menu bar and select New > Action Set (alternatively click the

New icon in the toolbar)

To configure the Action Set:

Step 1. Select the Execute a PC Program check box

Step 2. Click the PCProgram tab

Step 3. In the Command field, enter the location of the CommandSender.exe: The default location, depending on your version of ThinkServer is:

Note You can copy and paste the string of commands directly into SmartConsole. Remember to

separate commands from each other with %%%.

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Running the Tools

C:\%Program Files%\Tango04\VISUAL Message Center\Tools\ iSeriesCommandSender

or

C:\%Program Files%\Tango04\VISUAL Message Center\SmartConsole\Tools\ iSeriesCommandSender

Step 4. In the Parameters field, enter:

− &EVENTID

− The name of the .icd file. The icd files are stored in the ‘iSeriesCommandSender’

folder; you can browse this folder to check the correct name of the file.

− The commands to run (commands must be separated by %%%). Refer to the .txt file

containing the commands created using the Command Creation Tool.

Figure 4 – Configure the Action Set

Step 5. Click OK

Step 6. Enter a name for the new Action Set (iSeries Command Sender, for example).

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Running the Tools

Figure 5 – The new ‘iSeries Command Sender’ Action Set in the Action Set list

Command Sender Alarms

Alarms are used to automate the actions specified in the Action Sets configured for the Command

Sender.

To set an alarm to use the Command Sender Action Set:

Step 1. Click Change from the menu bar and select Alarms to open the ‘Alarms’ configuration

menu (you can also click the Alarms icon in the toolbar)

Step 2. Click Options from the menu bar and select New > Alarm (alternatively click the New

icon in the toolbar)

Step 3. In the ‘Alarm filters’ window, select the system to include in the alarm from the System

filter option in the General tab, and Click OK

Step 4. Click the Action Sets tab of the ‘Alarm Actions’ configuration window, select the ‘iSeries

Command Sender’ Action Set that you previously configured, from the drop-down list

box, and click Add.

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Running the Tools

Figure 6 – Select the ‘iSeries Command Sender’ Action Set to use with the alarm from the list box

Step 5. Click OK and enter a name for the new alarm.

Figure 7 – The new ‘Command Sender’ alarm in the Alarms list

© 2013 Tango/04 Computing Group Page 15

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Appendix A : Contacting Tango/04

Appendix AAppendix A: Contacting Tango/04

North America

Tango/04 North America

PO BOX 3301

NH 03458 Peterborough USA

Phone: 1-800-304-6872 / 603-924-7391

Fax: 858-428-2864

[email protected]

www.tango04.com

EMEA

Tango/04 Computing Group S.L.

Avda. Meridiana 358, 5 A-B

08027 Barcelona Spain

Phone: +34 93 274 0051

Fax: +34 93 345 1329

[email protected]

www.tango04.com

Italy

Tango/04 Italy

Viale Garibaldi 51/53

13100 Vercelli Italy

Phone: +39 0161 56922

Fax: +39 0161 259277

[email protected]

www.tango04.it

Sales Office in France

Tango/04 France

La Grande Arche

Paroi Nord 15ème étage

92044 Paris La Défense France

Phone: +33 01 40 90 34 49

Fax: +33 01 40 90 31 01

[email protected]

www.tango04.fr

Sales Office in Switzerland

Tango/04 Switzerland

18, Avenue Louis Casaï

CH-1209 Genève

Switzerland

Phone: +41 (0)22 747 7866

Fax: +41 (0)22 747 7999

[email protected]

www.tango04.fr

Latin American Headquarters

Barcelona/04 Computing Group SRL (Argentina)

Avda. Federico Lacroze 2252, Piso 6

1426 Buenos Aires Capital Federal

Argentina

Phone: +54 11 4774-0112

Fax: +54 11 4773-9163

[email protected]

www.barcelona04.com

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Sales Office in Peru

Barcelona/04 PERÚ

Centro Empresarial Real

Av. Víctor A. Belaúnde 147, Vía Principal 140 Edificio Real Seis, Piso 6

L 27 Lima

Perú

Phone: +51 1 211-2690

Fax: +51 1 211-2526

[email protected]

www.barcelona04.com

Sales Office in Chile

Barcelona/04 Chile

Nueva de Lyon 096 Oficina 702,

Providencia

Santiago

Chile

Phone: +56 2 234-0898

Fax: +56 2 2340865

[email protected]

www.barcelona04.com

© 2013 Tango/04 Computing Group Page 17

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About Tango/04 Computing Group

Tango/04 Computing Group is one of the leading developers of systems management and automation

software. Tango/04 software helps companies maintain the operating health of all their business

processes, improve service levels, increase productivity, and reduce costs through intelligent

management of their IT infrastructure.

Founded in 1991 in Barcelona, Spain, Tango/04 is an IBM Business Partner and a key member of IBM's

Autonomic Computing initiative. Tango/04 has more than a thousand customers who are served by over

35 authorized Business Partners around the world.

Alliances

Awards

Partnerships IBM Business Partner

IBM Autonomic Computing Business Partner

IBM PartnerWorld for Developers Advanced Membership

IBM ISV Advantage Agreement

IBM Early code release

IBM Direct Technical Liaison

Microsoft Developer Network

Microsoft Early Code Release

© 2013 Tango/04 Computing Group Page 18

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Legal Notice

The information in this document was created using certain specific equipment and environments, and it is limited in

application to those specific hardware and software products and version and releases levels.

Any references in this document regarding Tango/04 Computing Group products, software or services do not mean

that Tango/04 Computing Group intends to make these available in all countries in which Tango/04 Computing Group

operates. Any reference to a Tango/04 Computing Group product, software, or service may be used. Any functionally

equivalent product that does not infringe any of Tango/04 Computing Group's intellectual property rights may be used

instead of the Tango/04 Computing Group product, software or service

Tango/04 Computing Group may have patents or pending patent applications covering subject matter in this

document. The furnishing of this document does not give you any license to these patents.

The information contained in this document has not been submitted to any formal Tango/04 Computing Group test

and is distributed AS IS. The use of this information or the implementation of any of these techniques is a customer

responsibility, and depends on the customer's ability to evaluate and integrate them into the customer's operational

environment. Despite the fact that Tango/04 Computing Group could have reviewed each item for accurateness in a

specific situation, there is no guarantee that the same or similar results will be obtained somewhere else. Customers

attempting to adapt these techniques to their own environments do so at their own risk. Tango/04 Computing Group

shall not be liable for any damages arising out of your use of the techniques depicted on this document, even if they

have been advised of the possibility of such damages. This document could contain technical inaccuracies or

typographical errors.

Any pointers in this publication to external web sites are provided for your convenience only and do not, in any

manner, serve as an endorsement of these web sites.

The following terms are trademarks of the International Business Machines Corporation in the United States and/or

other countries: iSeries, iSeriese, iSeries, i5, DB2, e (logo)®Server IBM ®, Operating System/400, OS/400, i5/OS.

Microsoft, SQL Server, Windows, Windows NT, Windows XP and the Windows logo are trademarks of Microsoft

Corporation in the United States and/or other countries. Java and all Java-based trademarks and logos are

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