us ucan task force white paper - shaun abshere

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    Act Locally First and Act First on Advanced Connectivity

    Prepared for the U.S.UCAN Task Force on Community Anchor Network Economic Models

    April 15, 2011

    Shaun Abshere, WiscNet Associate Director

    Comprehensive communities must be connected not just locally, but nationally

    Without U.S. UCAN, community anchorswill be unable to use advanced broadband

    applications with the vast majority of other anchors in the U.S., and will be limited to

    communications with just nearby anchors.

    [Executive Summary, U.S. UCAN BTOP Proposal, March 2010]

    Agree Definitions and Implement Fundamental BTOP Strategy.

    Community is a primary focus of the BTOP Comprehensive Community Infrastructureprogram that funded the U.S. UCAN proposal. So, too, is the concept of community anchor

    institution (CAI).

    The Task Force should settle the definitions of these concepts (and others that derive from them;

    see below) and remain alert to competing definitions that may adversely change the focus of

    your recommendations or the sequence in which U.S. UCAN staff and their collaborators carry

    them out. For all to succeed, firm ideas and timing are everything.

    A familiar BTOP-compatible definition for community is a social group of any size whose

    members reside in a specific locality or region, share government, and often have a common

    cultural and historical heritage.

    A common belief is that a community institutes and sustains a variety of diverse organizations

    to meet specific social needs (which is a BTOP-compatible definition for CAI). A community

    sometimes may ask its diverse CAIs to work together over time to overcome a complex social

    obstacle, such as the lack of advanced broadband services, which a single CAI acting alone

    cannot address effectively.

    This belief -- that diverse local CAIs should and will associate actively to comprehensively

    deliver a complex community-improving benefit -- is fundamental to the Obama

    Administrations strategy for BTOP:

    The strongest [BTOP] proposals are the ones that have taken a truly

    comprehensive view of the communities to be served and have engaged as many

    key members of the communities as possible in developing the projects.

    [Lawrence Strickling, Administrator, US-DOC-NTIA, March 2 2010]

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    Keep Well-Connected Shared Locality the Early Focus of U.S. UCAN Economic Models.

    How, then, should U.S. UCAN begin the work of connecting together widely distributed

    comprehensive community infrastructures? How should U.S. UCAN help CAIs to connect to

    its national backbone via dark fiber and through associations that CAIs control?

    As a first principle, the Task Force should recommend that (1) well-connected shared locality be

    the early connectivity-focused strategic organizing principle in U.S. UCANs concept of

    community, and that (2) U.S. UCAN postpone an emphasis on the competing

    service/application-focused definition of community as shared community-service sector (e.g.,

    only those CAIs which comprise a local/regional/national healthcare provider community).

    A U.S. UCAN economic model that prematurely diverts resources into custom efforts for

    particular community-service sectors rather than focusing resources now on enabling well-

    connected localities will work against the establishment of BTOPs comprehensive community

    infrastructure strategy. It will divide many communities anchor institutions into the Haves well served, well connected and the Have-Nots.

    While U.S. UCAN may come to offer services and applications of high value to particular

    community-service sectors in many specific localities, the Task Force should recommend that

    until all BTOP-funded CCI projects are completed, connected and well-established, U.S. UCAN

    and its collaborators focus on programs and services that comprehensively and inclusively

    promote advanced broadband connections for the greatest number of diverse institutions in

    specific localities and without regard to their specific community-service sector.

    Our experience in Wisconsin (see below) is that over time and with sufficient community

    connectivity, a single-minded, comprehensive focus on connecting many types of individual

    CAIs will evolve naturally toward the demand for services and applications by CAIs that

    amplify their effectiveness within their own community-service sectors and, as importantly and

    inexorably, across both similar and dissimilar community-service sectors.

    What to Prefer and What to Resist in Scaling U.S. UCAN Economic Models.

    Given this BTOP strategy that wants both comprehensively-connected and community-engaged

    CAIs, U.S. UCAN must carefully select the scale and the means to be of feasible, credible service

    to ultimately several hundred thousand diverse CAIs.

    To meet this scale challenge, the Task Force should strongly prefer an economic model that aimsspecifically at entities formed by CAIs which organize and associate in an inclusive, ongoing

    manner to benefit their specific localities by controlling and sharing advanced broadband

    connectivity (preferably using dark fiber) and services.

    The Task Force should strongly resist endorsing an economic model, programs or services for

    U.S. UCAN that (1) gives little or no impetus to joint engagement and local collective action by

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    diverse CAIs to get advanced connectivity or that (2) gives premature impetus to community-

    service sector-specific application development.

    Gracefully Transition Internet2 Sponsored Education Group Participants (SEGP).

    If U.S. UCAN receives from Internet2 the responsibility to serve the SEGP-connected

    educational institutions, museums, libraries, art galleries, and hospitals now active in 39 states,then the Task Force should recommend a transitional economic model and plan that gracefully

    terminates the SEGP program.

    Importantly, the Task Force also should recommend that U.S. UCAN staff, in partnership with

    Internet2 SEGP sponsors and Internet2 connectors, immediately begin providing outreach

    programming and consulting services to the SEGP-connected institutions that will assist them

    to get advanced connectivity and to form or join CAI network associations (defined below).

    Focus on Local CAI Network Associations.

    The Task Force should recommend that the primary community entity of interest to U.S. UCANbe the local CAI network association, defined as an organization of diverse CAIs which share

    (1) a continuing interest in serving a specific locality or region, (2) a common purpose to control,

    govern and sustain an advanced broadband infrastructure in their locality that will connect

    them to the national UCAN backbone and (3) a common goal to use advanced broadband

    applications with both community-wide and global reach.

    Importantly, beyond the definition given above, the Task Force should not recommend a set of

    U.S. UCAN requirements to officially define a CAI network association. Matters of

    governance, legal form, legal obligation, fiscal agency, and so on should remain local matters;

    what matters to U.S. UCAN should be how to leverage the joint engagement and local collective

    action by diverse CAIs first to enable advanced connectivity and later to stimulate the demand

    for advanced services.

    Focus on State UCAN Membership Associations.

    The Task Force should recommend that the primary state entity of interest to U.S. UCAN be a

    state UCAN organization, defined as a membership association whose members include but are

    not restricted to local CAI network associations in their respective state.

    To support a SEGP transition, the Task Force also should recommend the inclusion of SEGP-

    connected community institutions in the state UCAN organization. Similarly, this state

    association also might serve those CAIs that must delay forming or joining local CAI networkassociations.

    Pending its broader recommendations on business and membership strategies (see below), the

    Task Force should consider recommending that these state UCAN organizations take the role

    and responsibility to act as U.S. UCANs intermediary, aggregator and agent for serving local

    member CAI network associations in their respective states.

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    In this role, for example, a state UCAN organization would have the primary mission and

    responsibility in its state to extend U.S. UCAN resources and its own resources to assist CAIs

    and their local CAI network associations get advanced connectivity.

    Recommend the Connectivity-Oriented, Scalable BTOP-compliant Business Strategy.The Task Force should analyze whether a U.S. UCAN business strategy will be both (1) feasible

    and (2) comply with BTOP commitments if U.S. UCANs primary customers are fifty similar

    state UCAN associations where each serve in their respective states no more than several

    hundred local CAI network associations and a legacy group of formerly-SEGP-connected

    individual institutions which are steadily migrating into local associations.

    For comparison, the Task Force also should analyze whether an alternative U.S. UCAN business

    strategy will be both (1) feasible and (2) comply with BTOP commitments if U.S. UCANs

    primary customers are either an indefinite number of dissimilar intermediary organizations or

    the hundreds of thousands of individual CAIs that are spread across the United States 3.5million square miles, or some hybrid of both.

    Consider Wisconsins Applicable Experience.

    We at WiscNet believe that the first business strategy described above is preferable and more

    likely to succeed because it anticipates and serves at manageable scale the community-

    motivated and economically-driven migration of diverse CAIs from their standalone

    connections into shared broadband infrastructure governed by local CAI network associations.

    Weve witnessed and supported just such a growing migration in Wisconsin for the last eleven

    years. Our successful BTOP proposal is built around serving just such local CAI network

    associations, both existing and new. Our statewide associations strategic plan for 2011-2016

    continues to put local CAI network associations and their advanced connectivity at the focus of

    our service delivery strategies while also meeting our SEGP obligations.

    For these reasons, we believe that the Task Force should consider whether our successful

    technical and economic implementations of the connectivity first, local CAI network

    association and state UCAN membership association concepts should be adopted and

    promoted by U.S. UCAN as national best practices.

    Define Measures of Success for Comprehensive Connectivity & Community-Engagement.

    To sharpen and quantify a U.S. UCANs strategy focused on comprehensive connectivity andcommunity-engagement, the Task Force should recommend three fundamental external

    measures of success:

    1. Annual increase in the national count of local CAI network associations with advancedconnectivity to the UCAN national backbone

    2. Annual increase in the national count of active CAI network associations

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    3. Annual increase in the national tally of CAIs with advanced connectivity to the UCANnational backbone

    All local CAI network associations, no matter their source of infrastructure funding, should be

    of interest to U.S. UCAN. (The Task Force, of course, also might recommend a derivative

    measure that annually counts how many CAI network associations with BTOP-fundedinfrastructure are served by U.S. UCAN or its collaborators.)

    Stratify UCAN Membership.

    The Task Force also should recommend that U.S. UCAN staff collect and analyze relevant

    governance and business practice documents from those existing regional and state R&E

    networks which serve the broadest spectrum of CAIs as a necessary first step toward refining

    the initial principles, roles, responsibilities, and economic relationships between U.S. UCAN,

    the state UCAN associations and their member CAI network associations (subject to the

    exception that such a model charter should not limit the organizational innovations created

    by local CAI network associations).

    Based on this analysis, the Task Force might recommend, for example, what role that the state

    affiliates (e.g., a state library association) of the national CAI community-service sector

    associations (e.g., American Library Association) active in U.S. UCAN should play in the

    selection, formation and governance of the state UCAN organization. While community-service

    sector associations vary considerably in their mission, charge, authority, etc., many can play a

    constructive part helping promote and develop CAI participation.

    In the 39 states with approved SEGP programs, the Task Force should recommend that U.S.

    UCAN staff invite each states (1) Internet2 SEGP sponsors, (2) Internet2 network members, (3)

    Internet2 connectors, (4) BTOP-funded CCI projects and (5) pre-BTOP CAI network associations

    to convene and mutually select an existing association (e.g., the state R&E network) or establish

    a new entity to serve as the state UCAN organization.

    We at WiscNet think that it is crucial for state UCAN organizations to use existing

    organizations already committed to the same ends, such as state R&E networks, and to make

    such organizations an integral part of any new structure.

    This state UCAN organization will represent and serve the states current and future CAI

    network associations, presumably in the form of a statewide membership association, and also

    represent and serve the legacy SEGP-connected institutions.

    In the remaining states, the Task Force should recommend that U.S. UCAN staff invite each

    such states Internet2 university and network members and Internet2 connectors (if existing) to

    jointly convene an effort that includes BTOP-funded CCI projects and pre-BTOP CAI network

    associations to mutually select an existing association or establish a new state UCAN entity that

    (1) will be identical in function to the formerly-SEGP state UCAN entities (described above), (2)

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    will join U.S. UCAN as the states representative member and (3) be in all other ways identical

    in membership rights, privileges and fees as a formerly-SEGP state UCAN member.

    The Task Force should recommend that U.S. UCAN also take the form of a national

    membership association and seek such state UCAN entities as its primary members from these

    formerly-SEGP states.

    Let Natural History Guide the Timing of UCAN Service Profile.

    If the Task Force recommends a business strategy that includes identifying U.S. UCANs

    primary customers as fifty similar state UCAN associations which each serve in their respective

    states (1) several hundred local CAI network associations and (2) a legacy group of formerly-

    SEGP-connected individual institutions which are steadily migrating into local associations,

    then the corresponding U.S. UCAN service profile strategy should take into account what we

    know about the timing of service demand in long-lived CAI network associations.

    In Wisconsin, an eleven-year-old local CAI network association has been served continuouslyby advanced broadband connectivity at national, regional and last-mile scales. The Chippewa

    Valley Inter-networking Consortium exhibited the following natural history as they grew in

    count-of-members and service-sectors:

    Early Stage:

    Each CAI seeks advanced connectivity that benefits its parochial interests. CAIs primarily seek to connect their own multiple sites. CAIs principally want improved Internet access to external resources. Important return-on-investment justification: aggregate applications within each CAI.

    Maturing Stage:

    CAIs seek connectivity that mutually benefits multiple similar CAIs: e.g., healthcareproviders share advanced applications (i.e., within service-sector).

    Educational institutions and libraries share advanced applications; Government andpublic safety entities share advanced applications (i.e., across similar service-sectors).

    Mature Stage:

    Multiple dissimilar CAIs seek mutually-beneficial shared connectivity and applications:e.g., public safety entities share applications with healthcare providers;

    Government and education share data and applications (i.e., across dissimilar service-sectors).

    The Task Force should note the changes in demand from advanced connectivity to services and

    the expansion in customer-focus over time across a broad spectrum of CAIs served by this

    comprehensive community infrastructure. The Task Force also should note that CAIs interest

    in and support for shared/advanced application development does come but in later stages

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    (which suggests that U.S. UCAN has time to consider its above the network application

    service strategy).

    Consider an Early Stage Bundle of Services.

    Given the preponderant number of CAI network associations that are in (or yet to begin) an

    early stage, the Task Force should recommend a timeline for U.S. UCAN service deploymentwhich corresponds to this natural history derived from actual experience and local success.

    For all CAIs, whether in CAI network associations or not, the important early stage network

    service that U.S. UCAN should provide is indirect and direct assistance to get advanced

    broadband access to the UCAN national backbone, e.g., to commodity Internet network sites

    and services delivered through and probably mingled into the network service provider

    portfolio of the state UCAN association.

    An early stage bundle of U.S. UCAN services (preferably offered through the state UCAN

    membership associations to their local member CAI network associations) might focus onnational standard services that credibly and economically meet the demand to build

    organizational capacity within these local CAI network associations to provide effective

    governance, network and fiscal operations that are transparent and efficient, shared technical

    support and similar sustaining functions.

    A similar early stage demand for national standard capacity building services likely will exist

    in those state UCAN associations that are not existing statewide membership associations with

    network service portfolios, e.g., state R&E network associations. For example, its likely that

    many state UCAN associations will welcome and even purchase national-quality consulting

    services that help them settle how to equitably, economically and efficiently deliver a statewide

    network service built on aggregating many independent local CAI network associations;

    defining and staffing such consultancies are an opportunity for collaboration with StateNets

    and The Quilt.

    If U.S. UCAN receives from Internet2 the responsibility to serve the SEGP-connected

    educational institutions, museums, libraries, art galleries, and hospitals now active in 39 states,

    then U.S. UCANs early stage service bundle must meet the demand for how to gracefully

    manage the transition of these CAIs to equivalent or better services offered by state UCAN

    associations or local CAI network associations. Here, too, the important U.S. UCAN services

    likely will be outreach programming and consulting services, in partnership with Internet2

    SEGP sponsors and Internet2 connectors, to the SEGP-connected institutions that will assistthem to form or join CAI network associations and get advanced connectivity.

    Use State & Local Associations to Aggregate UCAN Services.

    Pending its broader recommendations on business and membership strategies, the Task Force

    should consider recommending that the state UCAN organizations defined above take the role

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    and responsibility to act as U.S. UCANs intermediary, aggregator and agent for serving local

    member CAI network associations in their respective states.

    Similarly, the Task Force should consider recommending that a state UCAN membership

    association consider each local member CAI network association as its preferred intermediary,

    aggregator and agent for serving the specific localitys community anchor institutions.

    Adopt Early Stage UCAN Cost Recovery Strategies and Mechanisms.

    The Task Force should recommend that U.S. UCAN take the form of a national membership

    association whose primary members and customers are the state UCAN associations.

    The Task Force should recommend that the early stage cost recovery mechanism be that U.S.

    UCAN publishes a rate-card for network access services that quotes an annual or longer-term

    fee to provide a committed level of national network access. As members of U.S. UCAN, the

    state UCAN associations will participate in the decision on fees and hold U.S. UCAN staff

    accountable for costing practices and management of expenses.

    For non-network services that might reach into the operations of either state UCAN or local CAI

    network associations, the Task Force should recommend that U.S. UCAN staff develop early

    stage cost recovery strategies that assume state UCAN associations will re-sell these services to

    their local members and that U.S. UCANs customer remains the state UCAN association. It

    should remain the prerogative of state UCAN associations whether they pass-through or mark-

    up the U.S. UCAN fees for consultancies, training workshops, etc.

    Conclusion.

    U.S. UCAN and its current and future collaborators should focus first on meeting the need to

    build comprehensive advanced connectivity and collaboration among CAIs at the community

    level. Act locally first and act first on connectivity.

    U.S. UCAN staff should recognize, work with, and build on the successful local CAI network

    association and state network membership association models that already exist.

    Contact.

    Direct questions on this paper to:

    Shaun Abshere, WiscNet Associate Director, 608-265-3790, [email protected]