Umbrella Management Center Frankfurt/MainPresentation by

Dipl.-Ing. Ralf StefflerNetcool Certified Consultant

01.09.2006

http://www.obs-itconsulting.com

Typical Network Architecture

ATM

LAN LAN

ServerCenter

LAN LANLAN

ServerCenter

ATM

Critical Problem

Minor Problem

Major Problem

Backbone

AccessAccess

System Management today

PDH/SDH

ATM

IP

ServicesFirewall

IMN

IMAS-VU

MDM

NNM

BMC

Servers

ISM

Element Manager

Network Manager

System Manager

ConclusionEach layer is managed separately and differently.

Manager of Managers‘s concept needed!

Management of Layers is overlapping, though.

The lower the layer, the higher the impact on service.

Problems caused by a different layer seem obscure.

No overall Picture, just a picture of a layer.

Statistics Reports

Statistics Reports

ServerAccessServerAccessAlarm

ManagerAlarm

Manager

TTSTTS

Firewall-Gateway

ATM IP Services

WorkflowWorkflow

CRM

X-ApplicationProbe

InventoryDatabase InventoryDatabase

Unix-Manage-ment Stations

Umbrella-ManagementA concept rather than a product

X-DisplayInformation

UMC-Components

MySQL

Novell

Apache

PHP

Espresso instead of Java

Rapid Prototyping

Open Source Software

PHP-Scripting

LAMP as a Platform

PHP

Linux

MySQL

Apache

All for Free !Open Source

UMC-Architecture

Apache WebserverUMC-ApplicationMySQL Server

SuSE

programmable UMC-Application

Central Alarm Collector

PHP

Probes

Secure ShellSecure Copy

VNC

Virtual Network Computing

DB

MySQL database

SSH

Virtual Network Computing

Xvnc

Xclient

V N C h t t p

X11

VNC-Clientor Browser

V

N

C

PHP-Middleware

Secure Integration of a MySQL Database

Apache

Middleware

MySQL

PHP

SQL

httphttps

Firefox

Internet Explorer

Mozilla

UMC-Features

3 Level Access Control

Intrusion Detection

Very Little Bandwidth Demands

Multiple Desktops (Browser & DB Clients)

Extremly Fast SQL-Database

Central System Administration

Online Application Changes

UMC-GUI

X11 GUI

UMC-Scalability

SPEED

Linux

CPU

RAM

SMPH

3G

z

C4

PU

G4

B

Super-Computer

Raid

at best possible Price

UMC-Capacity

~ Billion Records

Response Time < 3 seconds

200 GByte

UMC-Security

Highly protected SQL-DB

Integrated Firewall

Each Form Password protected

Bastíon Host Concept

All Queries encrypted through https

Encrypted Login

Bad Logins & IP-Address check

UMC-Login

L

o

g

i

n

S

e

c

u

r

e

UMC-Forms

Customers

TroubleTickets

Devices

Alarms

Orders

Service Providers

Services

Users

UMC Form Generator

Elegant integration in UMC Application

Easy Creation ofPrivate Forms

With UMC Form Generator

UMC-Pictures

Context

Related

Picture

UMC Virtual Notepad

With Automatic Timestamping

For each Form

UMC-Notepad

UMC-Dashboard

Online Monitoringof UMC Database

UMC-Diagnostics

Ping

Traceroute

Snmp

Log-File Probe

Service Checker

Devices

SNMPTester

InventoryDatabase

OnlineChecker

Alarm-Processing

Central Real Time Alarm Processing

Alarm Filtering, Deduplication and Escalation

Effective time and host based Alarm Correlation

Alarm Correlation

Hostname

Alarm Type

Creation Time

Effective Alarm Correlation based on:

UMC

Corr

Alarm Corr. Window

Alarm Processing By Probe

NMS

Alert-File.........

MySQLServer Probe

Alarm

Suse

Alarm Correlation and Escalation

Alarm Filtering Alarm ClassificationAlarm Deduplication

UMC Database

NFS AL ARM

Probe can process

any Alertfile

Over 100.000 Alarms per hour !

Over 100 Probes per UMC !

UMC-Probes

Alertfile

Warning: .......

Error: File system full

NFS Probe

UMCGeneric Probe

Samba

Remote Shell

Probes

Ping

Oracle

Generic

Syslog

Out of the Box !

Probe-Script

Name Logfile to Trace

Categorize Alarms

Set SeverityOracle Probe

Alarm Compression 1:10.000 !

Out of the Box !

Threshold Watchdog

Script based System-Monitoring

Alarm on Threshold-Violation

Automatic Alarm Clearing

NetworkAlarm

UMCUMC

TT Forwarding by Umbrella Management

NetworkAlarm

Short Messages to Handy

Fast Relay of Trouble Tickets

Mobile System Management

TT Forwarding by SMS

Quality Management

Statistics and Reports

Second Level Monitoring

Reducing of Alarms

Important Node Concept

Standardized Alarmhandling

Easy-To-Use User Interface

Proactive Management

Highly integrated System

Effective Alarm Correlation

Cold Standby Server

99,99%AT = 2 S1 - S22

UMC

Switch

99%

99%

UMC

S2

S1

Availability:

Reports & Statistics

through ODBC Interface

MS Excel MS Access

1 2 3

R1

R30

10

20

30

40

50

Reihe1

Reihe2

Reihe3

UMC WebTicketSystem

WTS

CustomerViews

UMC

InternalViews

WebTickets

PHP

Secure Customer Access to the UMC

http

Consulting

Ralf.Steffler@T-Online.de

Out of the Box Solutions