twitter pr secrets and marketing fiesta - get publicity, build relationships, build, discover, share...
TRANSCRIPT
Covering…
• Twitter refresh
• Opportunity
• Strategy
• Content
• Visuals
• Timing
• Structure
• Platforms
• Measurement
@lulugrimm | @lisabuyer | #zenith2013
Twitter refresh…
• Twitter is an information network
• Millions use it to discover and share new information
• Gather market intelligence and insights
• Build relationships with people who care about your
company
@lulugrimm | @lisabuyer | #zenith2013
Twitter Growth
• 500 million: Twitter users
• 200 million: Monthly active users
• 400 million: Tweets per day
• 60%: access Twitter via mobile device
• 33,000: Tweets per second in Japan during New
Years
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Twitter Rules
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Keep it Real
Be AUTHENTIC!
Be Personable
Would you say it to your mom?
Don’t Be a Spammer. Avoid being a robotic-like Twitter
messenger (a.k.a., spammer)
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Brevity
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Profile Optimization
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Profile Optimization
• SEO Title – Your Name (username) on Twitter: Your name under the Profile Settings and your username
are the title tags for your profile. Keywords in your username are worthwhile if still available.
• Profile Image – Filename and Your Name as ALT Tag: When it comes to your profile image, be
sure to optimize it with a branded image and also by using your name as the filename. Twitter will automatically use your
name under the Profile Settings as the ALT tag for your profile image as well.
• Keywords in Your Bio: Your Twitter bio information is key and it is important to front
load your bio with strategic keywords. Services like Klout pull your Twitter bio information as your Klout profile description.
FollowerWonk, Formulists, and other Twitter search engines use keywords in your bio in search results when people are
looking for similar tweeps to follow. You can also include a hashtag, link or another Twitter handle if applicable.
@lulugrimm | @lisabuyer | #zenith2013
Tweet Structure
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Tweet Structure
1. Headline or phrase
2. Link
3. Hashtag - using hashtags that
influencers use will get you noticed
by people in those niche circles
@lulugrimm | @lisabuyer | #zenith2013
Hashtags
The # symbol, called a hashtag, is used to mark keyword topics in a
tweet. For best practices with hashtags, follow these expert tips:
• No more than 3 hashtags per tweet
• End it with a hashtag. Avoid starting a tweet
with a hashtag.
• Fastest hashtags. Find hashtags by performing a
keyword search just like you would Google, use the ones that
move fastest and seem to best fit your topic area.
• Hashtag caution: Too many hyperlinks (hashtags)
will actually devalue the tweet.
Why do People RT?People Polled Say They Retweet
• Valuable content – 92%
• Personal connection to the original tweeter –
84%
• Thought the tweet was funny – 66%
• Incentive given in exchange – 32%
• Because there was a request made – 26%
• Tweet came from a celebrity – 21%
@lulugrimm | @lisabuyer | #zenith2013
Twitter Favorites
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Twitter for PR
• Develop a content strategy
• Create or integrate Twitter account specifically for
news and automatically publish
• All content from your online newsroom. You’ll reach
1 in 10 journalists that way!
• 45% increase in demand from journalists looking to
receive news from companies via Twitter
• Build relationships with reporters!
@lulugrimm | @lisabuyer | #zenith2013
Optimizing News on Twitter
• Hashtags
– #pubcon #socialmedia
– #realestate #PR
• @replies with industry experts and/or
the media
• Keywords/Keyword Phrases
• Chats for exposure and through
leadership– Example:
– #SocialChat #journchat
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
#FAIL
Twitter Pitch
@lulugrimm | @lisabuyer | #zenith2013
Know your story so you can tell it
This Not This
Know yourself so you can know your story
@lulugrimm | @lisabuyer | #zenith2013
Social Media Strategy Basics…
• Goals– Overarching aim, big picture
• Objectives– Must be measurable and ladder to big picture
• Strategies– Your roadmap
• Tactics– The details
Brass Track Thinking: http://bit.ly/18wVtLa@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Trending:
Social Strategy for Tragedy
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Do this…
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@lulugrimm | @lisabuyer | #zenith2013
Don’t do this…
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Or this…
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Strategy for Tragedy Basics…
• Know thy brandself
• Communications plan
• Stakeholder meeting
• Remove scheduled content
• Cease posting for a day or two
Source: Communications Passionista - http://bit.ly/SX0EKJ | Source: Search Engine Watch: http://bit.ly/ZgZtKJ
@lulugrimm | @lisabuyer | #zenith2013
Content Strategy
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Content MixOriginal (50%)
• Branded content leveraging existing
brand assets that align with content
streams
Promotional (10%)
• Brand integrations, fan offers, flash
giveaways, and contents
UGC (20%)
• Brand content created by fans,
followers, etc., e.g. fan comments,
fan images, feedback reviews, etc.
Curated (20%)
• Content produced by another party
that aligns with your content strategy
Content Calendar
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This mix of content will keep the content feeling personal, accessible, and authentic.
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Vine
• Twitter owned
• Launched January 2013
• Create short, looping six
second videos with sound
• Social network
• Sharing capabilities to
Facebook and Twitter
@lulugrimm | @lisabuyer | #zenith2013
Vine stats…
• Branded Vine videos are shared 4X more than
branded Internet videos
• Five Vines shared per second on Twitter
• 4 percent of the top 100 Vines were made by
brands
• Vines tweeted more on the weekend than
weekdays combined
• Vine activity highest 10 a.m. – 11 a.m. ET
Source: Adweek/Unruly - http://bit.ly/176H3kz@lulugrimm | @lisabuyer | #zenith2013
Wolverine Trailer Teaser
• 359 Likes on Vine
• Media Coverage
- Tech Crunch
- Mashable
- The Verge
- BuzzFeed
- Slate
- Hollywood Reporter
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Vine Film Festival
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Set It and Forget It Always On, Engaged
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Superbowl
Superbowl
Listening + Engagement FTW!
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Listening + Engagement FTW!
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Brands have conversations too!
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@lulugrimm | @lisabuyer | #zenith2013
“Social Media Roadmap” was feature of Fast Company’s September Issue.
Fast Company socializes content by creating an interactive hub on
FastCompany.com and drives multichannel.
Curation
Campaign Integration (multichannel)
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@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Metrics
• Awareness KPIs:
– Impressions, reach & frequency against the target audience, earned media value
– Lift in branded search impressions, and share of voice
• Engagement KPIs:
– Replies, retweets, favorites, and #hashtag mentions
• Traffic KPIs:
– Clicks > Acquisitions > Sales > Revenue
@lulugrimm | @lisabuyer | #zenith2013
@lulugrimm | @lisabuyer | #zenith2013
Takeaways…
@lulugrimm | @lisabuyer | #zenith2013
Source: Buddy Media
Sign up for SocialPRSecrets.com by Lisa Buyer
Release Date: June 12
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Thank You!
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