twin cities eloqua user group - march 27, 2012

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Twin Cities Eloqua User Group March 27, 2012

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Summary presentation for the monthly Twin Cities Eloqua user group held the last Tuesday of every month at the Relationship One office - www.relationshipone.com for more information.

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Page 1: Twin Cities Eloqua User Group - March 27, 2012

Twin Cities Eloqua User GroupMarch 27, 2012

Page 2: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Agenda

Updates & Announcements

Eloqua R1 Release Updates and Review

Gated Content: When & How To

Demo: Eloqua Engage

Ask the Consultants

Open Discussion/Social Time

Page 3: Twin Cities Eloqua User Group - March 27, 2012

Updates & Announcements

Page 4: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Updates & Announcements

Road to Revenue Tour: Minneapolis

When: Thursday, May 3 - all day

Where: TBD

RoadToRevenue.Eloqua.com

Page 5: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Updates & AnnouncementsEloqua Experience 2012

EMEA: May 16-17 in London

NA: November 6-8 in Orlando, Florida

eloquaexperience.com

Page 6: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Updates & AnnouncementsEloqua Transitioning Clients to E10

40% of current customers are on E10

Goal is 95% by YE

Scripts scan instances to identify “good fits”

6 weeks of communication including 3-hour training call and transition support

Page 7: Twin Cities Eloqua User Group - March 27, 2012

Eloqua R1 Release Updates & Review

Page 8: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Release 1 (R1) 2012 - April 8th

Real-time Lead Scoring (beta) [E10]

always on, cuts time from 2 hours to 10 minutes

sign-up for beta at: product.eloqua.com/leadscoring

SFDC integration enhancements [E9/E10]

using latest SFDC API

Task calls and Update calls use different API’s to reduce bottlenecks

Page 9: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Release 1 (R1) 2012 - April 8th

New Campaign Canvas Engine [E10]

no PB, reduce campaign execution time up to 75%

Contact Level Security [E9/E10, Team/Enterprise]

Closed beta, label Contacts to associate them to one or more groups that Eloqua Users can access

Template Gallery [E10]

Best practice templates to start with

Vertical templates, sharing/publishing in the future

Page 10: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Release 1 (R1) 2012 - April 8th

Cloud Connectors on Campaign Canvas [E10]

Place and configure Connectors right on the canvas

Opt-in by Country [E9/E10]

choose to require tracking Opt-in for all, none or user from select countries

Insight [E10]

overhaul of interface and reports, plus new reports and dashboards

Page 11: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Release 1 (R1) 2012 - April 8th

Content Recovery in Email/LP Editors [E10]

Append Data Processing Step [E9/E10]

Accounts Interface Refresh [E10]

Page 12: Twin Cities Eloqua User Group - March 27, 2012

Gated Content: When & How To

Page 13: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Gated Content - When?

Gating Content

Benefits

You learn more about your contacts

Can develop more meaningful Nurture Campaigns

Can start populating your sale funnels

Challenges

Won’t filter out the curious journalist or graduate student

Page 14: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Gated Content - What?Examples of Non-Gated Content

Blog posts

Articles

Video clips

Examples of Gated Content

White papers

Special reports

Surveys, quizzes

Page 15: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Gated Content - How?

Contacts

Request

Gated Document

CRMOD Update ProgramCheck if Registered

Registered

Hidden Form Requested Document

Long Form Requested Document

Not RegisteredUnknown

Short Form

(email only)

Document 1

Document 2

Document 3

Document 4

Gated Content Custom Object

Page 16: Twin Cities Eloqua User Group - March 27, 2012

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5757 Wayzata Blvd, Minneapolis, MN 55416P: 763.355.1025 | E: [email protected]

Gated Content - How?

Basic Gated Content Components

Verification page

3 forms (hidden, short, long)

Select List for Gated Content

Advanced Gated Content Components

Custom Object for Gated Content

Dynamic Long Form

Page 17: Twin Cities Eloqua User Group - March 27, 2012

Demo: Eloqua Engage

Page 18: Twin Cities Eloqua User Group - March 27, 2012

Ask the Consultants

Page 19: Twin Cities Eloqua User Group - March 27, 2012

Open Discussion / Social Time

REMINDER: Next Session - April 24th

Page 20: Twin Cities Eloqua User Group - March 27, 2012

5757 Wayzata Boulevard Minneapolis, MN 55416

P: 763.355.1025E: [email protected]: WWW.RELATIONSHIPONE.COM