trust building in teams - case study

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CASE STUDY Trust Building in Teams STEP CONSULTING

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CASE  STUDY

Trust  Building  in  Teams

STEP  CONSULTING

Introduc3on

• Trainees:A  car/truck  company’s  product  team

• Focus  Areas:Interdependency  and  trust  building  

• Expected  Outcomes:    Collabora?on    Common  vision  and  goals

hBp://www.flickr.com/photos/dalee/908535267/

Program  Objec3ves

• Increase  bonding  and  interac?on  between  team  members  for  beBer  performance  at  workplace

• Build  close  rapport  and  trust  amongst  colleagues  and  create  a  founda?on  for  cross  func?onal  interdependence

• Realize  the  importance  of  stepping  out  of  comfort  zones  for  individual  and  organiza?onal  goals  

• Create  a  collabora?ve  mindset  and  a  sense  of  belongingness  amongst  the  par?cipants  by  understanding  the  need  for  collabora?on  and  interdependence

hBp://www.flickr.com/photos/jdhancock/3848170278/

Our  Approach

In  order  to  influence  the  behavior  of  an  individual  we  need  to  challenge  their  beliefs.

Our  outbound  methodology:

• Helps  par?cipants  explore  their  behavioral  paBerns  and  reac?ons  to  various  situa?ons  

• Assesses  the  conduciveness  of  their  iden?fied  behavioral  aBributes  or  traits  in  a  given  situa?on  

• Provides  opportuni?es  to  iden?fy  and  challenge  the  beliefs  guiding  their    behavior

Embedded  in  Human  Mind

Program  Structure

Our  skilled  and  experienced  trainers  facilitate  par3cipants’  learning  in  a  physically,  intellectually  and  emo3onally  safe  environment  for  the  par3cipants  to:

• Be  fully  immersed  in  the  ac3vi3es  

• Understand  self  and  others

• Try  out  and  explore  new  roles  and  behavior

• Share  and  discuss  the  experience    

• Transfer  the  experience  to  the  workplace

• Create  an  agenda  for  future  ac3on

The  par?cipants  will  be  placed  out  of  their  comfort  zones  and  they  will  accomplish  the  course  objec?ves  by  doing  and  reviewing  their  experiences.

The  Program  uses  an  adventure-­‐oriented  “learning  by  doing”  approach  through  the  use  of  interac?ve  &  Experien?al  Methodologies  like  Adventure  Based  Learning,  Ac?vi?es,  Games  &  Simula?ons  .

Our  Approach

Associa?on  of  overall  success  with  co-­‐opera?on  &  communica?on

Achieving  Win-­‐Win  situa?ons

Gaining  an  organiza?onal  perspec?ve

Ini?a?ng,  building  &  maintaining  trust  within  &  across  teams

Taking  responsibility  for  each  other

Importance  of  Communica?on  for  collec?ve  goal  achievement

Interpersonal  sensi?vity

Individual  Contribu?on  for  Enhanced  output  as  a  group

Concern  for  team  goals

Interdependence  &  Collabora?on

Working  in  High  Performing  Teams

WIN  WIN  MODE  FUNCTIONING

BUILDING  &  MAINTAINING  TRUST

ESSENTIAL  ELEMENTS  OF  CROSS  FUNCTIONAL  INTERDEPENDENCE

EXPERIENCING  TEAM  SYNERGY

Results  &  Feedback

“It  was  a  great  experience  through  the  different  types  of  games.  Also  involvement  of  people  was  very  useful.”  

It  was  a  well  managed  training  programme.  Every  game  &  ac?vity  had  it’s  own  importance;  every  program  was  related  with  spirit  &  teamwork.  

Sa3sfac3on

 Ra3

ng

Step  Advantage

Focused  on  behavioral  development  in  groups  and  individuals

Specialize  in  customized  experience  to  suit  organiza?onal  challenges

Diverse  team  of  HR  specialists,  Process  Facilitators,  OD  specialists,  psychologists,  game  designers  &  adventure  enthusiasts

Interven?ons  across  all  levels  of  the  management  (workers-­‐execu?ves-­‐management-­‐top  team)  and  across  the  en?re  organiza?on

In-­‐house  capability  to  provide  end-­‐to-­‐end  solu?ons  for  outbound  development  interven?ons  across  the  country

Interna?onal  standard  safety  measures

Ongoing  research  in  experien?al  games  &  ac?vi?es  and  their  customiza?on  to  enable  stronger  learnings  (validated  by  professors  in  the  OB  area)