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The Value of your Digital Footprint : How to capitalize on Big Data from Behavioural Tracking of Consumers

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Big Data in the Cloud Management Theatre - June 18th, 10:30-11:00 With a vastly increased amount of passive data become available on the behaviour of people on the internet, new insights arise on customer journeys, buying, and discovery processes. But how can marketers best capitalise on these insights, and avoid getting lost in a jumble of data? how are insights shaped by the increasing role of mobile? and how can marketers understand how they can set up cloud-based data collection projects.

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Page 1: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

The Value of your Digital Footprint :

How to capitalize on Big Data from

Behavioural Tracking of Consumers

Page 2: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

About your digital footprint

Page 3: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

The value of your digital footprint

2003

• Given the right conditions, people are willing to exchange ‘privacy’ information against a value of

€ 13

2010

• The EU calculated that the value of open data (i.e. releasing all government information for free)

would be € 55 per European citizen

2012

• With a valuation of around $100 billion, the value

that Facebook holds in 2012 is roughly € 90 per active member

Sources :

Hann et al., The Value of Online Information Privacy: An Empirical Investigation, 2003

M. Dekkers et al., MEPSIR Study (Measuring European Public Sector Information

Resources), 2010

NYtimes.com Dealbook, February 2012

Page 4: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Who is interested?

Page 5: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

What is your online footprint?

Check your own footprint at

http://www.bluekai.com/registry/

https://www.google.com/settings/ads

If this is your commercial passport by which you travel through the internet. What do you think?

Page 6: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Here is a commercial passport for travel through the internet…….

Page 7: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Let’s have a closer look

Page 8: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Sample Population

Meters – user side Cookies – Server side

Rich and

Accurate data

Shallow and

Inaccurate data

Cookies, or people … ?

Page 9: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

About Wakoopa

Page 10: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

The operating systems that we cover

Page 11: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Our tracking capabilities

Commercially available

First deployments

In closed beta

Page 12: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

From raw data …

Page 13: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

… To respondent / event level data …

Page 14: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

… To our dashboard …

Page 15: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

SQSActivity EMRKamek

*Data

S3

* Kamek is a server created by Wakoopa that makes metrics (such as bounce-rate or pageviews)

out of millions of visits and visitors, all in a couple of seconds, all in real-time.

Panel

RDSM

etric

s

Wakoopa dashboard

AWS

… Via our scalable server architecture

Page 16: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

So what are the new rules?

Page 17: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

1. Combine methods

Five Rules for researching with Big Data from Passive Tracking

Page 18: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

1. Combine methods

2. Start small

Five Rules for researching with Big Data from Passive Tracking

Page 19: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

1. Combine methods

2. Start small

3. Test and kill

Five Rules for researching with Big Data from Passive Tracking

Page 20: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

1. Combine methods

2. Start small

3. Test and kill

4. Team above tools

Five Rules for researching with Big Data from Passive Tracking

Page 21: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Pitfalls and Caveats

Page 22: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Twitter panic (the butterfly effect)

Source : Twitter

Page 23: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Spurious correlationsSuicides by hanging <-> Lawyers in North Carolina

Source : Tylervigen.com

Correlation :

0.994

Page 24: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Rule 5 :

When data comes from everywhere,

accuracy comes fromyou!

Page 25: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

“ You think you are an expert, but 80% of the time you are wrong. That is what makes data beautiful: It tells the true story, and it tells you – out of the ten ideas you generate – which two ones

could work. “- Wouter de Bie

Page 26: The value of your digital footprint: how to capitalise on big data from behavioural tracking of consumers - Andreas Piani, Wakoopa

Thank you !

Andreas Piani Business Development DirectorWakoopa – Understand What People do Online

Web : www.wakoopa.comE-mail : [email protected] : www.linkedin.com/in/andreaspiani