the ultimate guide to tradeshow lead generation
TRANSCRIPT
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 1
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Intro ____________________________________________________________________________Page 3
Set Goals________________________________________________________________________Page 4
Using Social Media as a Lead Generation Tool___________________________________Page 6
Turn Your Trade Show Booth into a Lead Magnet________________________________Page 13
Help Your Trade Show Staff Bring Their A-Game________________________________Page 17
Expediting the Lead Capture Process with Badge Scanner Technology_________Page 20
What Good Are Leads You Canrsquot Read_________________________________________Page 22
How to Tell a Good Lead From a Bad One _____________________________________Page 24
Seven Booth Traffic Builders to Try____________________________________________Page 29
A Lead is a StarthellipDonrsquot Blow it ok ____________________________________________Page 31
How to Follow-Up _____________________________________________________________Page 31
Conclusion_____________________________________________________________________Page 33
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The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 2
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
IntroLead capture is likely one of your companyrsquos main objectives when
exhibiting at a trade show
Despite this some organizations ndash particularly frst-time exhibitors and
small and medium-sized enterprises ndash fail to optimize their lead
generation processes These frms may lose out on opportunities to
make sales as a result
Some exhibitors get so caught up in the bells and whistles of their
latest elaborate trade show booth idea that they lose sight of whats
really important when heading to an exhibition ndash lead generation and
fnding the select attendees from thousands that the product or
service is best suited to When it comes to locating and following up
with these specifc potential customers a company doesnt need an
infnite budget but a focused creative generation plan that puts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 3
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emphasis on in-person content as well as digital outreach
Set GoalsGoing into a show you
must have written
goals Showing the flag
is not a goal (ldquoWersquove
got to be there all our
competitors will be
attending and people
will think something is
wrong if we donrsquot show
uprdquo) Acquiring new customers is Regaining lost customers is a good
goal Retaining current customers is as well We can apply quantifable
measures to each of these goals such as sales revenues from new
sources over ldquoxrdquo number of months after the show Simply showing up
is not going to assure that you will meet your goals Yes you have to
do a good job at the show
But few tradeshow attendees place orders on the spot Most make
their buying decisions in the days weeks and months following a
tradeshow Do you want to leave your prospects buying decisions to
chance Effective follow-up is required if you are going to meet
ambitious goals
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Customize goals to the event
The size of a trade show can
determine how long you have
with each attendee Smaller
events often provide more time
to ask questions but this
doesnt mean that you can
afford to make small talk
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
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easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
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Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
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If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Intro ____________________________________________________________________________Page 3
Set Goals________________________________________________________________________Page 4
Using Social Media as a Lead Generation Tool___________________________________Page 6
Turn Your Trade Show Booth into a Lead Magnet________________________________Page 13
Help Your Trade Show Staff Bring Their A-Game________________________________Page 17
Expediting the Lead Capture Process with Badge Scanner Technology_________Page 20
What Good Are Leads You Canrsquot Read_________________________________________Page 22
How to Tell a Good Lead From a Bad One _____________________________________Page 24
Seven Booth Traffic Builders to Try____________________________________________Page 29
A Lead is a StarthellipDonrsquot Blow it ok ____________________________________________Page 31
How to Follow-Up _____________________________________________________________Page 31
Conclusion_____________________________________________________________________Page 33
Share the Ultimate Guide to Tradeshow Lead Generation Now
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 2
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
IntroLead capture is likely one of your companyrsquos main objectives when
exhibiting at a trade show
Despite this some organizations ndash particularly frst-time exhibitors and
small and medium-sized enterprises ndash fail to optimize their lead
generation processes These frms may lose out on opportunities to
make sales as a result
Some exhibitors get so caught up in the bells and whistles of their
latest elaborate trade show booth idea that they lose sight of whats
really important when heading to an exhibition ndash lead generation and
fnding the select attendees from thousands that the product or
service is best suited to When it comes to locating and following up
with these specifc potential customers a company doesnt need an
infnite budget but a focused creative generation plan that puts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 3
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
emphasis on in-person content as well as digital outreach
Set GoalsGoing into a show you
must have written
goals Showing the flag
is not a goal (ldquoWersquove
got to be there all our
competitors will be
attending and people
will think something is
wrong if we donrsquot show
uprdquo) Acquiring new customers is Regaining lost customers is a good
goal Retaining current customers is as well We can apply quantifable
measures to each of these goals such as sales revenues from new
sources over ldquoxrdquo number of months after the show Simply showing up
is not going to assure that you will meet your goals Yes you have to
do a good job at the show
But few tradeshow attendees place orders on the spot Most make
their buying decisions in the days weeks and months following a
tradeshow Do you want to leave your prospects buying decisions to
chance Effective follow-up is required if you are going to meet
ambitious goals
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 4
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Customize goals to the event
The size of a trade show can
determine how long you have
with each attendee Smaller
events often provide more time
to ask questions but this
doesnt mean that you can
afford to make small talk
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 5
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
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copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
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The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
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attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
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know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
IntroLead capture is likely one of your companyrsquos main objectives when
exhibiting at a trade show
Despite this some organizations ndash particularly frst-time exhibitors and
small and medium-sized enterprises ndash fail to optimize their lead
generation processes These frms may lose out on opportunities to
make sales as a result
Some exhibitors get so caught up in the bells and whistles of their
latest elaborate trade show booth idea that they lose sight of whats
really important when heading to an exhibition ndash lead generation and
fnding the select attendees from thousands that the product or
service is best suited to When it comes to locating and following up
with these specifc potential customers a company doesnt need an
infnite budget but a focused creative generation plan that puts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 3
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
emphasis on in-person content as well as digital outreach
Set GoalsGoing into a show you
must have written
goals Showing the flag
is not a goal (ldquoWersquove
got to be there all our
competitors will be
attending and people
will think something is
wrong if we donrsquot show
uprdquo) Acquiring new customers is Regaining lost customers is a good
goal Retaining current customers is as well We can apply quantifable
measures to each of these goals such as sales revenues from new
sources over ldquoxrdquo number of months after the show Simply showing up
is not going to assure that you will meet your goals Yes you have to
do a good job at the show
But few tradeshow attendees place orders on the spot Most make
their buying decisions in the days weeks and months following a
tradeshow Do you want to leave your prospects buying decisions to
chance Effective follow-up is required if you are going to meet
ambitious goals
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 4
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Customize goals to the event
The size of a trade show can
determine how long you have
with each attendee Smaller
events often provide more time
to ask questions but this
doesnt mean that you can
afford to make small talk
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 5
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
emphasis on in-person content as well as digital outreach
Set GoalsGoing into a show you
must have written
goals Showing the flag
is not a goal (ldquoWersquove
got to be there all our
competitors will be
attending and people
will think something is
wrong if we donrsquot show
uprdquo) Acquiring new customers is Regaining lost customers is a good
goal Retaining current customers is as well We can apply quantifable
measures to each of these goals such as sales revenues from new
sources over ldquoxrdquo number of months after the show Simply showing up
is not going to assure that you will meet your goals Yes you have to
do a good job at the show
But few tradeshow attendees place orders on the spot Most make
their buying decisions in the days weeks and months following a
tradeshow Do you want to leave your prospects buying decisions to
chance Effective follow-up is required if you are going to meet
ambitious goals
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 4
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Customize goals to the event
The size of a trade show can
determine how long you have
with each attendee Smaller
events often provide more time
to ask questions but this
doesnt mean that you can
afford to make small talk
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 5
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
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Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
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Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
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answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Customize goals to the event
The size of a trade show can
determine how long you have
with each attendee Smaller
events often provide more time
to ask questions but this
doesnt mean that you can
afford to make small talk
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 5
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Instead use this time to take the discussion deeper guiding the
potential customer further along the sales path to reduce time to
close
Using Social Media as a Lead Generation Tool
ldquoWe are leaving the industrial economy
and entering the connection economyrdquo
ndash Seth Godin
Thinking ahead of the curve
when using social media can be
the exhibitors key to leading
the herd at a trade show ndash
dont be the one who says it
cant generate leads be the
one to make it happen
For many companies immensely popular networks like Facebook
Twitter and Instagram are integral marketing tools used primarily to
interact with existing customers and offer updates on the latest
promotions and product developments However these networks can
be harnessed as a powerful way to generate potential leads as well
Like anything in the era of instant gratifcation we live in social media
has an effect on how business is done in the office and out and has
begun to rear its head more and more in the trade show sector Lead
generation has been the primary goal of exhibitors since the beginning
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 6
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
of time but many arent aware that technology specifcally social
media can be used to interact with customers and can be a frst stop
for interested attendees to follow up on a product
Of course this valuable use of social technology has best practices of
its own It is important that your company has an established company
page on Facebook before heading to the trade show instead of
operating from a personal account ndash this unlocks complimentary
marketing information that could inform decisions made down the
line
Using Facebook Insights marketers have access to rich data that will
tell them things like who is in their community when they are most
active and what types of content they like
Social Media Examiner a popular industry blog reported that many
businesses consider social media more of a brand awareness vehicle
not a tool to generate leads but this mindset could end up allowing
more forward-thinking brands to snap up customers Its true that
brand awareness is the core of popular cloud-based services like
Facebook Twitter Instagram and others but there are simple and
creative ways businesses can use these tools for lead generation and
capture during a trade show
How to Capitalize on the Trend
Contrary to popular belief social media is a useful largely uncharted
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 7
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
territory for lead generation and there are studies to back up the
trend Marketo a popular brand marketing frm released an
article with ample evidence to this point
Social marketing is shifting away from company-to-buyer marketing
and toward peer-to-peer influence marketing the report asserted
This statement was supported by market research reflecting a
relatively small pull for consumers in trusting the brand posts on their
social media feed However 70 percent of responders asserted that
they value word of mouth marketing from their friends and family
more than any other form of endorsement Today word of mouth is
very often digital ndash a simple tweet from a real-life customer
recommending a product can go a lot further than your standard
marketing copy
Another great way to use social media as a lead generation tool is for
trade show exhibitors to digitally interact with prospects directly Social
Media Examiner recommended searching Twitter hashtags relevant to
your brand in order to track down potential users who made not be
aware your service exists
Whichever route you choose join in on relevant chats that potential
customers would be participating in to make sure you gain visibility
with the right people the report asserted
Another method is to have your brand engage in its own social media
chat to bring in new customers using a hashtag instead of the old
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 8
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
easily exhausted social marketing tricks
Twitter and Linkedin
In considering lead-follow up or pre-show research you can learn a lot
about a company from its Twitter page If you use Linkedin and Twitter
your cold calls dont have to feel like cold calls because you know
something about them and can possibly relate on a human level
Like so many other spaces in the business world todayrsquos trade shows
are fueled by social media conversations and the buzz they create
Herersquos a look at how you can leverage the power of social across two important but very different channels
Twitter Tips bull Create a profle so prospects can fnd you It is expected that
you will have an active account
bull Use the event hashtag (ExpoExpo) for Twitter to expand your
audience before during and after the event Use them every
time you tweet to help people fnd you Donrsquot forget your post-
show thank yoursquos
bull Search and follow customers and prospects
bull Gain insights prior to the call check out a prospectrsquos Twitter
profle for info about the organization its staff and upcoming
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 9
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
events
bull You can use Twitter to fnd the companies that you would like to
start working with Chances are they are on Twitter as a
company or maybe some of the employees are active too
bull Build relationships with Influencers follow them on Twitter
Reply to and retweet their most interesting and relevant
content (ex Corbin Ball TSNN PCMA)
bull Make sure to use their username in tweets when you reply
Sample Tweet
lewhoff So nice talking with you today about iLeads we have a
demo today wanna join httpbitly12wOLOv
bull Make it easy for your tweets to be re-tweeted Keep them short
enough so your followers can add hashtags and short
comments Keep your links short too for that reason With only
140 characters each space is valuable
bull Use a free URL shortener like Bitly or TinyURL to make a short
and memorable URL from a long URL Short URLrsquos are easily
shared tweeted or emailed to friends Also these free tools
track and analyze your links Visit wwwbitly or
wwwtinyurlcom
bull Tweet frequently people look at recent tweets to decide
whether or not to follow you
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 10
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
bull Retweet replies are very powerful Like a session speaker
Tweet a quote out wit the event hashtag and the speakers
username
bull Link to videos and pictures ndash think variety
bull This platform can be a powerful follow-up tool Strike while the
ironrsquos hot ndash whenever you meet a good prospect at an event always
follow up quickly with a connection request while you are still fresh
in their mind
bull Before calling a customer or prospect open Linkedin and view their
profle The prospect could be a neighbor have attended the same
school have the same hobby etc
bull Be open with the people when you call about having looked at their
LinkedIn profles It helps break the ice Plus it shows yoursquove gone to
more trouble than 90 of the other salespeople who call them
every day ldquoI noticed on your Linkedin profle that we grew up in the
same townrdquo
bull There is a section that says ldquoPeople Who Have Viewed Your proflerdquo
The fact that someone looked at your profle is a good excuse to
reach out with a connection request
bull Take a look at your top-20 customers LinkedIn profles add them
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 11
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Linkedin Tips
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
as connections
Making use of social networking should be at the top of any exhibitors
event checklist ndash it can foster interest around your product or service
long before you arrive at the venue
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 12
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
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Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Turn Your Trade Show Booth into a Lead Magnet
Why is it then that some trade show exhibitors are so subtle in their signage that attendees if they stop at all ask ldquoWhat is it that you dordquo If your booth graphics donrsquot make it crystal clear what it
is that your company offers you yoursquoll be fortunate to get even one
person to stop by
People say not to judge a book by its cover but chances are the most
visually appealing booth will be the one that gets the lions share of the
traffic
While its true that it can be exciting for trade show attendees to
marvel at a booth thats covered in video displays or swimming in
glitter this fnancially risky move can lose its luster pretty quickly Too
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 13
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
much glitz can make a company look insecure in their own product
whether this is the case or not Save the fancy techniques for later ndash at
its core the exhibition is a place of business
As trade show regulars have probably noticed booths with simple but
attractive displays tend to draw the most visitors A display can often
shape an attendees frst impression of a frm so it is crucial for trade
show managers to make their booths both visually appealing and
relevant to the companys products or services
What companies need to know about trade show displays
While trade show managers may not be creating displays themselves
they should still know what makes booth designs more aesthetically
appealing to audiences This will give exhibitors a better idea of what
to look out for when selecting services from a professional design
company
Pop-up displays can be a great trade show booth idea as they may be
easily transported and highly customized Since they are often popular
items at trade events it is important for pop-up displays to be
designed in a way that makes them stand out This can be achieved
through the use of specifc features that let attendees know what a
company does and what sets it apart from its competitors If displays
fail to highlight a frms unique features booths may not seem as
interesting to attendees
Trade show managers should also consider adding accessories to their
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 14
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
booths Companies have had success using items like widescreen TVs
light boxes and custom table cloths in their displays but if employees
think of innovative features that no other booths use they can greatly
improve their chances of driving traffic to their exhibit
Provide an up-close-and-personal experienceDo you remember your last visit to an aquarium The touch pool was
probably one of the most popular exhibits People love to get up close
and personal with things on display and this is true of everything from
starfsh to the product youre touting at a trade show At the end of the
day although brightly colored displays might catch attendees eyes
theres nothing quite like being able to see and feel a product for
yourself
The blueprint for an effective displayThere is no formula for creating the perfect display but it helps for
businesses to keep in mind that variety is often an integral aspect of
effective booths Successful exhibits often use a combination of pop-
up displays accessories and banner stands to drive attendee traffic
and improve lead retrieval results When communicating with booth
designers to create a display blueprint trade show managers should
remember that audiences are drawn to booths that clearly indicate the
type of products or services a frm provides Additionally the display
should persuade attendees that they need to visit that booth instead
of competitors exhibits
Consult the experts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 15
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Trade shows can be excellent lead generation opportunities so it
could be helpful for managers to invest part of their budget toward the
design of an eye-catching exhibit Hiring a professional booth designer
rather than an ad agency can help businesses to better ensure that
their displays will grab visitors attention
If you have previous construction experience or an eye for design
planning and building your booth might be a task you relish but if
your strengths lie elsewhere its probably time to bring in the
professionals This isnt an area in which you can afford to be cheap
Remember that if you approach an exhibit design company and hire a
top-dollar expert to work his or her magic the expense ndash though
daunting ndash will more than likely pay for itself in the form of lead
generation from the dozens of event attendees flocking to your booth
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 16
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Help Your Trade Show Staff Bring Their A-Game
A well trained staff is the most important part of your trade show
experience Malcom Gilvar as quoted by Inc
You could come up with the best trade show booth idea in the world
but if the people manning your exhibit are rude or uninformed
chances are it will stick in attendees minds for the wrong reasons This
could have a negative effect on your reputation and the way prospects
perceive your brand so giving booth staff the training they need prior
to a trade show is critical
Before letting your employees man a booth you should make sure
theyre well-versed in information about the products and services
youll be promoting Part of the lead generation process involves
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 17
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
answering questions about
your companys offerings and
employees who arent up to
speed might cost you a sale ndash
or even worse a long-term
proftable relationship with a
customer
You should also take this
opportunity to ensure your
workers have a solid grasp of
customer service skills and
know how to behave on the
trade show floor For instance
if they stand at the back of the
booth chatting with their co-
workers this might dissuade attendees from coming up to the exhibit
with questions To make themselves seem as approachable as
possible staff members should position themselves toward the front
of the booth and be ready to engage prospects at any time
Emphasizing the importance of such behavior ahead of the trade show
will likely have a positive impact on lead capture
bull Dont skimp on numbers Be realistic about how many people
youll need to staff your booth at any one time and dont forget
to factor in shifts and breaks
bull These employees are on the front lines so when they come
to you with insights and ideas listen to them Chances are they
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 18
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Booth staff should be trained with talking points and sales messages and be informed of objectives
For example to introduce a new product or get new orders for existing products
Booth staff should be able to demo your product ndash effortlessly
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know what theyre talking about and theyll feel respected when
you take them seriously
bull Get to know them their personalities interests and the way
they behave when theyre getting tired This type of personal
knowledge will help when it comes time to decide whom to send
on break and who to assign to which trade show in the frst
place
bull Even the best workers get burned out and need somedowntime If the same people have been on the trade show
rotation for months consider switching them out with other
staff members to give them some time off When you reassign
them down the line theyll probably come back better than ever
bull Make sure your employees know what theyre signing upfor (or what theyve been signed up for if you appointed
them rather than letting them volunteer) They shouldnt go into
an event having any misconceptions about whats required of
them ndash ensure they dont expect to sit at the back of the booth
chatting with their colleagues when theres important lead
capture work to be done
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 19
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot Tether Staff to Your Booth
Although deserting a booth altogether and leaving it entirely
unmanned is far from best practice that doesnt mean staff members
shouldnt be encouraged to wander around the exhibition hall from
time to time provided theres someone else covering the booth
Authorizing your workers to check out the rest of the event delivers the
following advantages
1 Staff members can enjoy a change of scene and get a chance to
stretch their legs When they return to your booth rejuvenated
theyll be raring to engage in lead capture and draw in attendees
with friendly and sincere smiles
2 Employees can check out the competition in action and get a
frst-hand look at how your rivals are engaging prospects
3 In addition to keeping an eye on direct competition personnel
can also get a feel for how other exhibitors are attracting
attendees and maybe even pick up a good trade show booth
idea or two for next time
Dont make your staff think theyre restricted to observing though If
the opportunities present themselves they should feel empowered to
walk up to prospects and strike up conversations telling them about
your booth and perhaps even handing them some promotional
collateral You never know where a chance encounter on the trade
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 20
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
show floor could lead
Expediting the Lead Capture Process with Badge Scanner Technology
The ability to follow-up on tradeshow leads is dictated by the manner
in which the leads are collected If your ldquosystemrdquo is to ask for a
business card on the back of which you make a few notations you will
have a lot of key entry to do and you will have to work on assumptions
for which there may be no foundation What assumptions You will not
have the demographic information that is typically encoded on a
tradeshow attendeersquos badge You will have to ask for or do without key
qualifers such as 1 Type of business 2 Number of locations 3
Annual sales 4 Number of employees 5 Level of decision-making
authority of the badge holder 6 Purpose for attending the show
If you suspect your lead retrieval
procedures arenrsquot quite up to snuff or
simply want to ensure yoursquore doing
everything you can to bring in new
business consider leveraging badge
scanner technology
Using scanners at your booth automates the process of adding
prospectsrsquo information to your database which will help expedite your
post-show follow-up efforts and ultimately result in more business for
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 21
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Donrsquot blow your budget on tschotskes before getting lead retrieval ndash you exhibit at shows to gather leads not giveaway pens
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
your company
Why are business cards not enough
Not every exhibitor realizes that the information contained in encoded
form on an attendee badge is much more comprehensive than that
which is contained on a business card A registration form requires
that attendees provide specifc valuable demographic information
such as the attendeersquos level of buying authority the products and
services in which they have an interest their budget for such products
their companyrsquos size etc
What Good Are Leads You Canrsquot Read
One of the most common challenges for exhibitors is understanding
their notes from an event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 22
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Rookie mistake
ldquoLeadsrdquo consist of notes scribbled on the back of business cards
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
As an exhibitor you have a lot of openings to fnd out essential
information about potential leads These insights can help qualify
follow-up actions and contribute to a successful conversion However
the fast and furious pace of a trade show can lead to illegible notes
about contact information areas of interest and more Sorting through
the data after an event could leave you wondering exactly how to
follow up with these leads The problem become even more of an
issue if these potential customers are handed off to other
departments
Fortunately technology is making it easier to capture information
Badge scanners reduce reliance on handwritten notes to create a
database of qualifed leads and this allows multiple parties to follow
up with interested consumers without a lot of confusion
The best leads should always contain information about how to follow up
Some individuals may want to receive a phone call within a week while
others may prefer to communicate over email This information is
often not available through badge scanners but is vital to improving
conversion rates
The way you approach conversations during trade shows can have a
large impact on your ability to capture essential information Personal
interactions are the best way to gauge interest but you may not be the
one to complete follow-ups To clearly communicate information to
sales or marketing departments a lot of businesses use notes to
convey insights learned through interactions
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 23
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
The right lead retrieval software can input information collected from
badge scanners directly into the right CRM for follow-ups
Attendees often
complain that they
do not receive any
follow-up from the
exhibitor booths they
visited A good lead
retrieval system will
send an automated
follow-up Some
systems provide
attendees with an
automated email follow-
up with information from the booths they visited This gives exhibitors
peace of mind that they will always have a follow-up sent to the
attendees that visited their booth
How to Tell a Good Lead From a Bad One
Defne who you want to come to your exhibit and target themspecifcally At a busy trade show you may not have a lot of time to
spend with each person who comes by your booth At large events
hundreds of potential leads will be vying for your attention and each
one could be the connection needed to capture a big sale If you keep
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 24
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
attendees waiting too long they will leave causing you to miss what
could have been a great opportunity This makes it vital that you
maximize the value of your conversation with each person to qualify as
many leads as possible during the short time you are able to devote to
them
Who does your visitorrepresent A Fortune 500 frm
An Internet hotshot A multi-
national A frm on the rise or
on the decline A company that
you can grow with or a Goliath
to your David Why Why did
your lead attend this event If
she was looking for
productsservices like those
that you offer you clearly have
a prime prospect If she was
there to gain competitive
intelligence that puts her at the other end of the spectrum In between
there are people who attended the event for any number of reasons
Perhaps related seminars were of the greatest interest Or related
products Or networking Knowing the reason is important to you in
qualifying your leads
Why did the lead visit your exhibit Perhaps a current customer
referred her That makes her a particularly well-qualifed prospect
Your visitor might not have a need for your product but she might
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 25
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
know someone who does Even a visitor from a competitor does not
have to be unwelcome He may be an excellent source of information
on mutual competitors Or he might be someone with an ego the type
that gives you inside dope on his company order to burnish his image
as an insider There could be any one of a number of reasons why
someone visits you Find the one
Defne the problem your solution can solve
What is the problem that your visitor hopes to solve What can you offer as a solution Defning the problem that your
prospect hopes to solve is not always straightforward For example he
might say ldquoMy problem is that our air compressor is only 15
horsepower Our usage has grown I need something biggerrdquo Maybe
he does Or maybe he simply has the wrong type of compressor A
newer more efficient model of the same capacity might serve him
quite well while reducing his energy consumption His problem could
be that he does not have a drier to dry the air that the compressor is
using resulting in excessive moisture that is causing mechanical
damage If your response is to simply send him a quote on a 25
horsepower compressor to replace his ldquoinadequaterdquo 15 horsepower
unit you may lose the sale to a more inquisitive salesperson
Before you can offer a solution you have to thoroughly understand
the problem If you want a long-term customer a ldquodecade-plus
customerrdquo your goal has to be one of mutual satisfaction not simply a
sale You must give the customer a real solution one that will look as
good or even better a year down the road
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 26
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
When will a decision be made on the productservice that you are
offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune
500 lead who plans to purchase in 18 months or the three-year-old
outft with $2 million in sales with an immediate need If your
company is frmly established and a leader in its feld your outlook is
quite different than that of an entrepreneur in the early stages of
growth Sure the entrepreneur would like to grab some Mr Fortune
500rsquos business but hey 18 months out For a start-up that is an
eternity The lifeblood of a start-up is cash and cash comes from sales
How important is it to add qualifers survey questions and notes to trade show leads
Qualifying a lead does not have to be a long laborious process
Sometimes a few quick questions can determine if the attendee is
someone eager to move right away or a potential customer who may
need more extensive nurturing Fortunately there are some ways that
you could reduce the time it takes to determine these factors
Understand what a good lead looks like
When it comes to pulling trade show traffic toward your booth you
may be tempted to measure your success in sheer numbers If a lot of
people stop by thats a good sign right
Actually it depends For instance if youre giving away gimmicky or
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 27
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
novel branded gifts these may attract a lot of attention ndash but solid lead
generation requires more than just event attendees pocketing a cool
keepsake The same can be said of an eye-catching trade show booth
idea that while intriguing to onlookers might not actually enhance
lead capture
A longer interview process does not always generate better results
Businesses often spend hours whittling down candidates for a job
opening only to have them not be a great ft because they were asked
the wrong questions The trick is to have a better understanding of
what you are looking for and the same process works with lead
capture strategies You can tailor questions to quickly fnd key factors
and ensure that you are moving in the right direction
Measure results and make revisions
Technology is helping to improve every aspect of business For
instance metrics are able to determine the likelihood that a job
candidate will be a good ft for a select role Similar measures could be
used to improve lead qualifcation as performing analysis of previous
clients can give you a good idea of the ideal customer which can help
you craft the right questions
It is also important to measure the success of various trade shows It
may be difficult to quantify the results of a single event but the
process could provide insight into how you can improve your
performance Continually learning and making adjustments allows you
to fnd success at each event
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 28
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Seven Booth Traffic Builders to Try
At large trade shows
hundreds of frms could
be competing to draw
attendeesrsquo attention
The vast number of
displays with flashy
items and eye-catching
graphics on the floor
could make it difficult
for audiences to decide
which exhibits are truly worth their time
Therefore retailers will need to do everything possible to persuade
prospective customers to visit their booths instead of their
competitorsrsquo
Heres some quick tips to try at your next event
1 Set Up Appointments Prior to the event your salespeople should
contact local prospects to set up appointments and see if they are
attending your industry show
2 Announce incentives on your website the event Facebook page
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 29
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
blogs Twitter page and LinkedIn groups
3 Offer Exclusive Time-Sensitive Deals Everyone loves a good deal
and the people who frequent trade shows are no exception
Advertising exclusive offers that expire when the doors of the
exhibition hall close for the day is a great way to not only draw visitors
to your booth but also stimulate on-the-spot lead capture
4 Be the Charging Station Its shocking that so many shows dont offer
attendees a charging station Especially with intermittent Wi-Fi that
tends to really drain your phone battery while searching for a signal
charging up is a necessity Key tip Dont waste this opportunity Have
a video demo on loop at the charging station for your captive attendee
audience after the video is over ask what their business challenges
are and what they came to the show to fnd
5 Be the Wi-Fi Hot Spot At your booth create
a broadband cellular hot spot using a MiFi
6 Have a Planned Demonstration orPresentation Schedule If selling a service
provide demos Key Tip Display when the
next demo will occur Let attendees know
they they will receive a raffle entry for sitting
in on the short demo
7 Free Food Seriously who can turn down goodies like cookies and
milk coffee and donuts
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 30
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Prior to your event send out an email that leads to a landing page with
available appointment times Offer an incentive to make a pre-show
appointment Share this landing page on your social channels and include
the event hashtag be specifc
ldquoPre-book ASAE15 to our booth to discuss our event app get a free tech
giftrdquo
A Lead is a StarthellipDonrsquot Blow it ok
If you havenrsquot given serious
thought as to how you will
successfully follow-up
tradeshow leads that yoursquove
just collected your company
has just invested a lot of
money for which its return if
any will be based purely on
luck
Effective tradeshow follow-up
begins long before the last business card is exchanged long before the last
farewell to your fellow exhibitors Follow-up preparation begins before the
tradeshow and continues as the show progresses To a great extent by the
time you depart the show the die has been cast
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 31
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
Itrsquos not where you
start itrsquos where you
finishrdquo ndash Lyrics from
Dorothy Fields in Seesaw
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
How to Follow-Up
When following up on a lead focus on this question What can I offer this
prospect that will add value to his product or service and help differentiate it
from those of his competitors You may not have been able to sufficiently
analyze his problem on the spot on the tradeshow floor In the follow-up
phase you have the opportunity to do this and to offer the value add that will
begin a relationship
Make it easy for your leads to take action Present the next steps clearly to
them and quickly When will a decision be made on the productservice that
you are offering The answer plays a large part in how you prioritize your
leads To whom do you devote your energies right now the Fortune 500 lead
who plans to purchase in 18 months or the three-year-old outft with $2
million in sales with an immediate need
Email is great for follow-up because you donrsquot get caught playing phone tag
You also have entered your prospects inbox Now they can follow-up on you
Start with an e-mail message or brief letter thanking your prospect for having
visited your exhibit
What to Include in that frst email
Provide your prospect with a value add either a solution to his
problem or a means of differentiating his product or service Close
with a call for action Since your initial point of contact was a
tradeshow you might instill a sense of urgency by offering some type
of show special some inducement for him to act now This is the ldquotell
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 32
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
himrdquo phase Offer this prospect a clear conversion path an quick
product overview to remind them what you sell then a case-study or
testimonial a demo and then fngers crossed you will get to close the
deal In another fve to seven days tell him what yoursquove told him Send
an e-mail or letter recapping the benefts your organization is
prepared to deliver that will solve problems or differentiate products
Offer a compelling reason to act now
Donrsquot expect a one shot follow-up to produce results Too frequently
an exhibitorrsquos follow-up if you can call it that consists of nothing more
than a single piece of literature with a ldquopersonalrdquo cover letter
Donrsquot kid yourself That isnrsquot follow-up After you send an email call to
follow up If they have not received your info you can quickly email it
to them (possibly again) while you are one the phone In your next
email recap the benefts your organization is prepared to deliver that
will solve problems or differentiate products Offer a compelling
reason to act now
Conclusion
If you have prepared well in advance and executed your plan during
the show then many of your generated leads will result in sales or
better yet in decade-plus customers
Preparation execution and above all lead follow-up are the elements
that will assure that you will realize a substantial return on
investment
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 33
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom
If you get a chance check out our tradeshow resources page that will suggest
ideas on how to be more successful as a event organizer and exhibitor
More tips at wwwbartizancomblog
The Ultimate Guide to Tradeshow Lead Generation Tweet this Ebook Page 34
copy 2015 Bartizan Connects bull 217 Riverdale Ave bull Yonkers NY 10705 bull Toll Free (800) 899-2278 bull wwwbartizancom