the maturing of an industry: information governance (#infogov14 keynote)
DESCRIPTION
Where the Information Governance industry is today and an introduction to the Optismo Information Governance Model Framework.TRANSCRIPT
Nick InglisFounding Partner, Optismo; Co-Founder, The Information Governance Conference.
The Maturing Of An Industry: Information GovernanceWelcome to #InfoGov14!
Welcome To The Information Governance Conference 2014
Innovators Early Adopters
Early Majority
Late Majority
Laggards
Visionaries
Pragmatists
Conservatives
Skeptics
Adoption Curve
Enthusiasts
Broad Acceptance by Industry Associations
Thought Leadership
An Industry Conference
Innovators Early Adopters
Early Majority
Late Majority
Laggards
Enthusiasts
Visionaries
Pragmatists
Conservatives
Skeptics
Adoption Curve
You
Are H
ere
The Optismo Information Governance Model Framework
The Optismo Information Governance Model Framework
Business / Organization
Legal / Compliance
Records & Information
ManagementPrivacy / Security IT
Roles are designed to aid an organization in understanding the various stakeholders to Information Governance. Each of these roles (and in some organizations, more specialized roles) should be represented in planning and establishing Information Governance.
Information Governance Leader(CIGO, SVP of IG, or similar)
Information Governance Leader(CIGO, SVP of IG, or similar)
Business / Organization
Legal / Compliance
Records & Information
ManagementPrivacy / Security IT
An Information Governance Leader (Chief Information Governance Officer, Sr. VP of IG, etc.) leads a coordinated effort across multiple disciplines to ensure the enactment and ongoing facilitation of Information Governance.
Business / Organization
Legal / Compliance
Records & Information
ManagementPrivacy / Security IT
The business leverages the constructs of Information Governance in their daily work. IG must align with the business and their input is critical for success.
Information Governance Leader(CIGO, SVP of IG, or similar)
Legal / Compliance
Records & Information
ManagementPrivacy / Security IT
Legal / Compliance ensures that the organization complies with it’s regulatory and legal requirements. Those requirements are enacted through Information Governance.
Information Governance Leader(CIGO, SVP of IG, or similar)
Business / Organization
Records & Information
ManagementPrivacy / Security IT
Records & Information Management have the responsibility for the information that is to be governed. Their input and expertise is invaluable to an IG program.
Information Governance Leader(CIGO, SVP of IG, or similar)
Business / Organization
Legal / Compliance
Privacy / Security IT
Privacy / Security professionals are tasked with managing and securing data within an organization. Information Governance touches on all aspects of their roles.
Information Governance Leader(CIGO, SVP of IG, or similar)
Business / Organization
Legal / Compliance
Records & Information
Management
Records & Information
ManagementPrivacy / Security IT
IT is tasked with the execution from a technology perspective of an Information Governance plan. The success or failure in application relies on their expertise.
Information Governance Leader(CIGO, SVP of IG, or similar)
Business / Organization
Legal / Compliance
The Optismo Information Governance Model Framework
Information Architecture, Taxonomy, & Metadata
Infrastructure & Technology
Infrastructure & Technology includes all aspects of the technical implementation of Information Governance including Networks, Hardware, Software, Applications, Service Level Agreements, Licensing, etc.
Information Architecture, Taxonomy, & Metadata
Infrastructure & Technology
Information Architecture, Taxonomy, & Metadata is how information is structured in an organization. Aspects that should be focused on are information availability, findability, logical structure, and applicable information management policies (retention, disposition, etc.).
The Optismo Information Governance Model Framework
Create / Capture Collaborate /
Use Retain / Store Hold / Discover
Dispose / Archive
Access
Information in the organization must first be either created or captured (in the case of paper conversion or mail).
Collaborate / Use Retain / Store Hold /
Discover
Dispose / Archive
Access
Information must be able to be leveraged by the business. In this stage information is leveraged for usage or collaboration purposes.
Create / Capture
Retain / Store Hold / Discover
Dispose / Archive
Access
When a particular threshold of importance is met, generally according to Records Management principles, the information becomes a “Record” and is retained according to a Retention Schedule.
Create / Capture Collaborate /
Use
Hold / Discover
Dispose / Archive
Access
In the case of a lawsuit, legal action, or regulatory action, disposal of information and Records must be put on hold while the action is open.
Create / Capture Collaborate /
Use Retain / Store
Dispose / Archive
Access
Information, throughout it’s lifecycle, must be accessible to the appropriate individuals or groups, generally determined through access rights.
Create / Capture Collaborate /
Use Retain / Store Hold / Discover
Dispose / Archive
Information at any stage in the lifecycle can be moved, based on organizational rules, to the disposal /archival stage. In this stage information is either disposed or moved to long term archival.
Create / Capture Collaborate /
Use Retain / Store Hold / Discover
Access
The Optismo Information Governance Model Framework
Applications
Hardware / Networks / SLAs / Licensing
Applications, whether on-premise, hosted, or cloud-based, are leveraged for the management of information and for the application of Information Governance.
Hardware / Networks / SLAs / Licensing, while these may seem like afterthoughts in the process of Information Governance, they are often crucial factors in establishing an appropriate budget and ensuring that organizational goals are met.
Applications
Hardware / Networks / SLAs / Licensing
The Optismo Information Governance Model Framework
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Metrics ensure that organizational goals are met and can be leading indicators of when policies and procedures are not being followed.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Processes must be optimized to maintain consistency with Information Governance policies and procedures.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Roles must be determined for who must follow, maintain, and be held accountable for specific policies and/or procedures.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Standards are often leveraged to establish policies and procedures. It is often recommended to leverage standards as a starting point for developing policies and procedures.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Performance is tied to the usefulness of technology in accordance with organizational needs for Information Governance.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Accountability establishes who is responsible for various policies and procedures, as well as who is tasked with enforcement of specific policies and procedures.
Metrics Processes Roles Standards Performance
Accountability
Decision Rights
Decision rights establish who is responsible for making decisions with regards to changes or exceptions to a specific policy or procedure.
The Optismo Information Governance Model Framework
Every Company Is DifferentWork towards a working model for YOU.
Leverage What You WantTake what WORKS for your organization.
Become Your Company’s Superhero
Founding Partner, Optismo; Co-Founder, The Information Governance [email protected]@Optismo.comwww.nickinglis.comwww.optismo.comwww.infogovcon.com
Nick Inglis