the european collaboration with a swiss twist

UKLUG 2012 – Cardiff, Wales

The European Collaboration with a Swiss twist

Sandra Bühler

Belsoft Collaboration AG


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•System Integrators

• IBM Domino/Notes

• IBM Notes Traveler

• IBM Sametime

• IBM Connections

•Custom Development

• Domino

• XPages

• Interfaces and Systemintegration

•Education for Administrators, Developers and Users

•Member of the Penumbra Group

http://www.belsoft-collaboration.ch


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About the speaker

•Sandra Bühler

•Co-founder and co-owner of Belsoft Collaboration AG

•About 18 years in the Lotus/ICS world as a Senior Sales Consultant

•Main topics besides a high contribution in strengthening the position of

ICS in the market are project management and user education

•Guest lecturer at the University of Zurich with Applied Sciences’ for

Social Business, well known speaker at several user groups and co-

organizer of ‘IBM Connect comes to you’ and ‘ICON Switzerland’

events.

•IBM Champion for 2014 and 2015



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About the speaker



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The Client

EURAPCO - European Alliance Partners Company AG

Eurapco is an Alliance of large independent European mutual

insurance companies. The Alliance consists of seven Partners that

operate in 18 countries across Europe. Eurapco Partners aim to benefit

from their involvement on the international stage to strengthen their

ability to compete in their local markets and are unified in one goal: to

create value together.



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The Client

EURAPCO - European Alliance Partners Company AG

Eurapco is an Alliance of large independent European mutual

insurance companies



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The Design Partner

nbrion – soluciones creativas

nbrion is a small advertising agency located in Torrelodones, near

Madrid, in Spain. They are specialized in branding, social media and

branded content.



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and some more behind

the scenes..

Belsoft Collaboration AG

The Project Team

EURAPCO Team



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The starting point

•Small infrastructure with 3 Servers

•Critical but somewhat old Notes Applications with complex

processes and workflows

•The desire to offer their customers more and better

services

•It’s time to renew and modernize the offering



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•To simplify and enhance the communication and

collaboration

•To “modernize” the services/applications

and offer additional state of the art functionality

•To implement a hybrid solution of local and hosted

infrastructure

Goals



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Let’s start the brainstorming



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Brainstorming result

Brainstorming result



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The “raw” steps

Infrastructure Work

Technical andconceptual

preparation forhosting

Installation andimplementation ofIBM Connections, LDAP integration,

webpage migration toBelsoft infrastructure

Installation andimplementation of

IBM Sametime

SW-Development

Concept and POC (IBM Connections

as EurapcoMember Zone)

Integration ofDomino App results

intoIBM Connections,

Eurapco UI changes

Tests with real data

User Interaction

Installation of Plug-Ins for Eurapco

employees

Education andconsulting/support

of IBM Connections

Community leaders

Tests with real data



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Some challenges during the project

IBM Documentation (or lack thereof..)

Technical problems and changing security requirements

Design modifications (what, where and why doesn’t it work..)

Migration of data (files) from Notes to Connections

Communication

PMR’s

Some challenges during the project



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Title Severity Status

User with Umlaute in their name cannot create meeting room. 2 closed

SBT: getFilesInFolder is limited to 10 results 3 open

Undelete Forum Topics 3 closed

Richtext Editor looses focus 3 closed

@Mentions shows ID community forums 3 closed

Get a java.lang.NullPointerException when trying to upload a profile

picture 4 closed

Document Conversion in Meeting Room fails 2 closed

Folders keep loading 1 open

About 25 PMR’s, mostly for IBM Connections but also IBM

Sametime had its share..

Problem Management Request



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The Infrastructure (now)



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•The hosted servers all run on RHEL 6.5 except the server for

IBM Conversion Server / IBM Forms Experience Builder

(Win2008 R2)

•We migrated over 40 GB of data (files) from a Notes Database to

IBM Connections Files and have over 17’000 files stored within

IBM Connections

• Public: 13,464 (79.1%) Shared: 3,194 (18.8%) Private:

369 (2.2%)

• Number of times files have been downloaded: 7,821

• Number of times files have been shared: 39,528

The Infrastructure and some figures



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•Profiles

• Number of employees who have updated their

background: 251

• Number of employees with a picture supplied: 527

• Number of employees accessed profiles in the last

week/month: 224/618

• Number of employees with tags: 119

•Activities

• Number of activities: 42

• Total number of distinct members: 371

• Total number of entries: 304




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•Communities

• Total number of communities: 47 (15 public, 32 restricted)

• Total number of distinct owners: 24

• Total number of distinct members: 1098

• Number of users logged in the last week: 325

• Number of users logged in the last month: 760




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The standard login page

The standard login page



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The e-join login page • New design

• Remember

me checkbox

• Password

recovery

• Registration

form

The e-join login page



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Registration Page



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The landing page on launch

The landing page on launch



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Custom icons for Communities



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EventsXPages App

Connections

Files

Events



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Events Widget

Events Widget



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The Eurapco Magazine

The Eurapco Magazine



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Contact

•Sandra Bühlerabout.me/sandrabuehler


https://about.me/sandrabuehler


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Thank you for you attention


the european collaboration with a swiss twist

Internet