the european collaboration with a swiss twist

Belsoft Collaboration AG Hauptsitz Zweigstelle SG Zweigstelle SZ

www.belsoft-collaboration.ch Russenweg 26

CH-8008 Zürich

T +41 44 388 13 31

Espenstrasse 139 Eichenstrasse 2

CH-9443 Widnau (SG) 8808 Pfäffikon SZ

T +41 71 727 75 75 T +41 55 410 55 50

The European Collaboration

with a Swiss twist

Andreas Ponte / Sandra Bühler

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About the speakers

Andreas Ponte

About 18 years in the Lotus/ICS world

Worked for a Reinsurance Company until 2007, amongst other things responsible for the global communication infrastructure

Joined Belsoft AG, an IBM Premier Business Partner located Switzerland, in 2007 with focus on consulting in the Domino and mobile solutions area

Since 2014 CEO of Belsoft Collaboration AG and IBM Champion for 2015

Regularly speaking at own events and various user groups

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About the speakers

Sandra Bühler

Co-founder and co-owner of Belsoft Collaboration AG

About 18 years in the Lotus/ICS world as a Senior Sales Consultant

Main topics besides a high contribution in strengthening the position of ICS in the market are project management and user education

Guest lecturer at the University of Zurich with Applied Sciences’ for Social Business, well known speaker at several user groups and co-organizer of ‘IBM Connect comes to you’ and ‘ICON Switzerland’ events.

IBM Champion for 2014 and 2015

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The Client

EURAPCO - European Alliance Partners Company AGEurapco is an Alliance of large independent European mutual insurance companies. The Alliance consists of seven Partners that operate in 18 countries across Europe. Eurapco Partners aim to benefit from their involvement on the international stage to strengthen their ability to compete in their local markets and are unified in one goal: to create value together.

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The Client

EURAPCO - European Alliance Partners Company AG

Eurapco is an Alliance of large independent European mutual insurance companies

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The Design Partner

nbrion – soluciones creativas

nbrion is a small advertising agency located in Torrelodones, near Madrid, in Spain. They are specialized in branding, social media and branded content.

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The Project Team

and some more behind

the scenes..

Belsoft Collaboration AGEURAPCO Team

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The starting point

Small infrastructure with 3 Servers

Critical but somewhat old Notes Applications with complex processes and workflows

The desire to offer their customers more and better services

It’s time to renew and modernize the offering

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Goals

To simplify and enhance the communication and collaboration

To “modernize” the services/applications and offer additional state of the art functionality

To implement a hybrid solution of local and hosted infrastructure

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Let’s start the brainstorming

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Brainstorming result

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The “raw” steps

Infrastructure Work

Technical andconceptual preparation

for hosting

Installation andimplementation of

IBM Connections, LDAP integration, webpagemigration to Belsoft

infrastructure

Installation andimplementation of

IBM Sametime

SW-DevelopmentConcept and POC

(IBM Connections asEurapco Member

Zone)

Integration of Domino App results into

IBM Connections,Eurapco UI changes

Tests with real data

User Interaction Installation of Plug-Ins for Eurapco employees

Education andconsulting/support of

IBM Connections Community leaders

Tests with real data

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Some challenges during the project

IBM Documentation (or lack thereof..)

Technical problems and changing security requirements

Design modifications (what, where and why doesn’t it work..)

Migration of data (files) from Notes to Connections

Communication

PMR’s

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Problem Management Request

Title Severity Status

User with Umlaute in their name cannot create meeting room. 2 open

SBT: getFilesInFolder is limited to 10 results 3 open

Undelete Forum Topics 3 closed

Richtext Editor looses focus 3 closed

@Mentions shows ID community forums 3 closed

Get a java.lang.NullPointerException when trying to upload a profile picture 4 closed

Document Conversion in Meeting Room fails 2 closed

About 20 PMR’s, mostly for IBM Connections but also IBM Sametime

had its share..

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The infrastructure (now)

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The hosted servers all run on RHEL 6.5 except the server for IBM Conversion Server / IBM Forms Experience Builder (Win2008 R2)

We migrated over 40 GB of data (files) from a Notes Database to IBM Connections Files and have over 16’000 files stored within IBM Connections

- Public: 13,037 (80.3%) Shared: 2,878 (17.7%) Private: 313 (1.9%)

- Number of times files have been downloaded: 6,303

- Number of times files have been shared: 36,980

The Infrastructure and some figures

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Profiles

- Number of employees who have updated their background: 96

- Number of employees with a picture supplied: 492

- Number of employees logged in the last week/month: 170/3,440

- Number of employees with tag: 90

Activities

- Number of activities: 29

- Total number of distinct members: 349

- Total number of entries: 268


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Communities

- Total number of communities: 47 (15 public, 32 restricted)

- Total number of distinct owners: 24

- Total number of distinct members: 677

- Number of users logged in the last week: 149

- Number of users logged in the last month: 311


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The standard login page

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The e-join login page

• New design

• Remember me

checkbox

• Password

recovery

• Registration form

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Events

XPages App

Connections Files

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contact us

Andreas Ponteabout.me/andreasponte

Sandra Bühlerabout.me/sandrabuehler

https://about.me/andreasponte

https://about.me/sandrabuehler

the european collaboration with a swiss twist

Technology

belsoft ag

belsoft collaboration

european collaboration

eurapco partners

ibm champion

coorganizer of ibm

ibm premier business

speakers andreas ponte