the digital workplace revolution
DESCRIPTION
The cloud is revolutionising how business is done nowadays as BYOD, remote working, mobility and security are becoming increasingly important. In this presentation, we look at how technology has evolved over the years and how businesses can make the most of these changes.TRANSCRIPT
THE DIGITAL WORKPLACE REVOLUTION
an event by
@AtlasCloud www.atlascloud.co.uk
@HaysNews www.hays.co.uk @freerthinking www.thinkfreer.com
Thomas Watson, then chairman of IBM, is said to have made this famous statement in 1943.
Little did he know…
“I think there is a world market for maybe five computers.”- Thomas Watson, Chairman of IBM, 1943
…that a decade later, IBM would create the IBM 650 magnetic drum calculator, the first mass-produced computer, selling 450 units in one year.
IBM 6501954
More than a decade after IBM, Hewlett-Packard entered the general purpose computer business in 1966 with its HP 2116, offering a computational power formerly found only in much larger computers.HP 2116
1966
Another decade later, the Apple II became an instant success when released in 1977. Apple was the first to have a "windows" type graphical interface and the computer mouse.
The Apple II symbolises the beginning of the first mass market of desktop computers.
APPLE II1977
In the mid 80’s, Microsoft launched Microsoft Windows. Four years later, Microsoft Word was introduced.
1985
In 1991, Sir Tim Berners-Lee invented the WWW, arguably one of the most disruptive innovations of all time.
With the launch of Windows 95 four years later, Microsoft also introduced the first version of its Internet Explorer.
WORLD WIDE WEBSIR TIM BERNERS-LEE
1991
In 1998, another ground-breaking innovation was launched: the Google search engine.
A year later, a business called Salesforce.com pioneered the SaaS (Software as a Service) market by offering its services on the internet. This is a very early example of the cloud and revolutionary seeing as the term didn’t even exist at the time.
1999
In the years 2007 to 2010, the world saw the rise of mobile devices, which transformed the way we are working today.
iPHONE 1ST GEN ANDROID 1.0 iPAD 1ST GEN
2007 - 2010
In 2011, both Microsoft and Apple launched cloud products – Office 365 and the iCloud, which made the technology better accessible to consumers.
2011MS OFFICE 365 APPLE iCLOUD
In 2013, the Worldwide Public Cloud Services Market was worth £78bn, an increase of 18.5% from 2012.
£78BN WORLDWIDE PUBLIC CLOUD SERVICES MARKET2013
In 2014, global Cloud spending is estimated to reach £103.8bn, up 20% from 2013. This shows that the world is adapting to the cloud and is discovering new ways of working and improving business operations.
£103.8BN ESTIMATED GLOBAL CLOUD SPENDING2014
Simply put, the cloud is a model for delivering IT services over the internet through web-based tools and applications.
This way of sourcing IT opens up completely new ways of doing business for companies, such as remote and agile working.
IT can increasingly be seen as a utility, similar to water, electricity and gas.
WHAT IS THE CLOUD AND HOW IS IT TRANSFORMING YOUR BUSINESS?
In earlier days, people were used to source their own water and electricity with the help of wells and generators. Nowadays,…
IT AS A UTILITY
…all they have to do is turn on the tap to get water or use power plugs to source electricity.
Similarly, IT is shifting from being provided in-house (“generated” by a company itself) to being accessible through the internet by an IT provider, whenever and wherever it is needed.
IT AS A UTILITY
Seeing as the first iPhone was only launched in 2007, users are very open to mobile and especially smartphone adoption only a few years later.
With mobile phones, consumers are now used to benefits that are the same in cloud computing, such as pay as you go monthly pricing and flexibly adding and removing apps as required.
MOBILE ADOPTION IS GROWING AT 130% YEAR ON YEAR. BY THE END OF THE YEAR IT BECOMES A £1 BILLION MEDIUM ON ITS OWN, WITH PENETRATION
DUE TO BE 75% OF TOTAL POPULATION. Internet Advertising Bureau 2013 (UK)
Despite its growth and it being one of the biggest tech buzzwords in the last couple of years, many misconceptions about the cloud still remain.
For example, in a recent study by Citrix, 51% of respondents said they believe stormy weather can interfere with cloud computing. [which is not the case]
CLOUD MISCONCEPTIONSCITRIX STUDY, 2012
51%think stormy weather interferes
with cloud computing
When asked what the cloud is, only 16% knew what they were talking about.
CLOUD MISCONCEPTIONSCITRIX STUDY, 2012
16%a computer
network to store, access and share
data
Almost twice as many respondents however think it’s either an actual cloud (specifically a “fluffy white thing”), the sky or something related to the weather.
Some others, when asked about the cloud, associate it with pillows, heaven, drugs, movies, innovation and relaxation.
This shows that the cloud is still only a very vague concept to most people.
CLOUD MISCONCEPTIONSCITRIX STUDY, 2012
29%a fluffy white
thingthe sky
weather related
16%a computer
network to store, access and share
data
pillow relaxed
heaven
drugs
Not only the question “what is the cloud” poses a problem; misconceptions about the cloud itself and its functions further hinder adoption.
it’s not secure
you can’t work
offline
connectivity means it
won’t work
it’s still new
technology
it’s out of my
control
it’s expensive
CLOUD MISCONCEPTIONS
In light of recent celebrity photo leaks, lots of people are under the impression that the cloud is not secure.
On the contrary, the cloud is more secure than an on-site IT solution as it offers data encryption and Multi-Factor Authentication log-ins and is not liable to human errors or office disasters. It is almost impossible for hackers to hack into the cloud – in the case of the celebrity photo leaks, they guessed passwords and security questions correctly.
it’s not secure
CLOUD MISCONCEPTIONS
you can’t work
offline
connectivity means it
won’t work
it’s still new
technology
it’s out of my
control
it’s expensive
There are multiple options available for working offline whilst using a cloud service. For example, files can be modified offline and will be automatically updated once the user is back in the cloud.
you can’t work
offline
CLOUD MISCONCEPTIONS
connectivity means it
won’t work
it’s still new
technology
it’s out of my
control
it’s expensive
it’s not secure
Internet connections are constantly being improved, and cities like Newcastle actively work on optimising the connectivity network.
CLOUD MISCONCEPTIONS
it’s not secure
you can’t work
offline
it’s still new
technology
it’s out of my
control
it’s expensive
connectivity means it
won’t work
Looking back at how rapidly IT has evolved and changed over the years, the cloud can’t really be called a new technology any more.
For example, Salesforce have been offering their software over the internet for 15 years now.
it’s still new
technology
CLOUD MISCONCEPTIONS
it’s not secure
you can’t work
offline
connectivity means it
won’t work
it’s out of my
control
it’s expensive
A business utilising a cloud solution still has the same ownership rights and control over its data than with an on-site solution.
What’s more, the cloud supplier supports the business as they take IT responsibilities off a business; a lack of expertise in IT can put any business at risk.
it’s out of my
control
CLOUD MISCONCEPTIONS
it’s not secure
you can’t work
offline
connectivity means it
won’t work
it’s still new
technology
it’s expensive
Most cloud providers offer pay as you go pricing, meaning that a business only pays for what it actually uses.
it’s expensive
CLOUD MISCONCEPTIONS
it’s not secure
you can’t work
offline
connectivity means it
won’t work
it’s still new
technology
it’s out of my
control
In the Citrix study, despite all the misconceptions, people also pointed out the benefits the cloud has, like working from anywhere (40%), keeping embarrassing videos off of their personal hard drive (25%) and sharing information with people they’d rather not interact with in person (35%).
These benefits are great, but there’s so much more to the cloud. From a business perspective, the cloud deals with IT problems business owners should not have to cope with.
CLOUD BENEFITSCITRIX STUDY, 2012
40%work from anywhere
Nowadays, businesses still face IT problems that should be in the past and which can be addressed and resolved by adopting a cloud computing strategy.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
complex inflexibledata
backupsdisasterrecovery
security
The cost, time and effort involved in constantly updating software across the entire business is astonishing and can be minimised.
With a cloud solution, all software updates are done automatically by the supplier, with no need for the business itself to get involved. This ensures standardisation for all users, up-to-date security and that no time and money is wasted.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
complex inflexibledata
backupsdisasterrecovery
securitysoftwareupdates
Businesses, especially ones that are growing steadily and operate multiple sites, face complex IT infrastructures.
By moving to the cloud, all the business needs for its employees are internet enabled devices – no complex infrastructure or costly servers.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
inflexibledata
backupsdisasterrecovery
securitycomplex
Traditional IT solutions can be very inflexible, to the point where taking on a new employee can pose a problem or moving offices would turn into a nightmare.
A cloud-based infrastructure provides businesses with lots of flexibility and scalability, easily dealing with seasonal staff fluctuations, rapid growth and office moves.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
complexdata
backupsdisasterrecovery
securityinflexible
Businesses rely on their data, but what happens if a server breaks? How often should data be backed up? Where should the backups be stored?
Most cloud providers automatically back up clients’ data on a daily basis and store it in multiple data centres. This way, a business will never lose any of its data.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
complex inflexibledisasterrecovery
securitydatabackups
Imagine your office caught fire – how would it impact your business? When would you be able to resume working? Would you still be able to run the business?
With a cloud solution, all employees could easily log on to their desktops from home, with little to no time lost, and continue working as usual.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
complex inflexibledata
backupssecuritydisaster
recovery
Security is probably one of the biggest issues for businesses nowadays. Keeping software up-to-date, trusting employees with sensitive data and on-site servers and arranging for the right policies to be in place can be daunting.
The cloud can take this worry away by always providing up-to-date software and encrypting data and emails as well as offering the options of utilising Multi-Factor Authentication logins and locked USB slots.
IT PROBLEMSTHAT SHOULD BE IN THE PAST
softwareupdates
complex inflexibledata
backupsdisasterrecovery
security
The cost of a serious IT security breach can cost a business a lot of money, which is why it is so important to set up a secure infrastructure and have adequate policies in place.
The study shows that 31% of the worst security breaches are caused by inadvertent human error within a company, with an additional 20% being down to purposeful actions by staff to undermine the security of data.
COST OF IT SECURITY BREACHINFORMATION SECURITY BREACHES SURVEY 2014 (UK)
£65,000 - £115,000< 50 employees
£600,000 - £1.5 million> 250 employees
We’ve looked at how the cloud can help with IT headaches. Now we’ll take a look at the additional benefits it has on offer.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
Bring Your Own Device (BYOD) can be very beneficial for businesses as employees can use their own devices (laptops, tablets,…) for work so the company does not have to provide a dedicated PC or laptop.
With the right cloud solution in place, employees can use their devices to easily and securely access their entire desktop (i.e. all their data, apps and email) without having to install work-specific software or transferring data beforehand.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
As already mentioned, the cloud is incredibly scalable. Users can be added or removed quickly depending on business demand and the same goes for applications.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
Remote working is closely connected to BYOD and is one of the biggest benefits the cloud provides. Users only need an internet enabled device and an internet connection to access their entire work desktop with applications, email and data, no matter whether they are working from home, on the go or in another country.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
Also closely linked to BYOD is the fact that the cloud is device agnostic, meaning that no devices with special functions or requirements are needed to access users’ desktops and all their apps, email and data.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
As mentioned, the cloud is more secure than an on-site IT solution, especially when it comes to BYOD and remote working. Furthermore, data is stored in secure data centres rather than in a server room within an office where it is liable to human errors and damage.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
By moving to the cloud, businesses need not worry about outdated software and servers as they are automatically updated and refreshed by the cloud provider.
This is the new way of utilising IT and will become even more significant in the years to come.
HOW THE CLOUD CAN TRANSFORM YOUR WORKPLACE
BYOD scalableremote access
device agnostic
securefuture proof
With the help of the cloud, BYOD and remote working, businesses can maximise their mobility, work more flexibly and shorten response times.
SMBs WHO HAVE EMBRACED MOBILITY HAVE GENERATED 40% HIGHER REVENUE GROWTH IN THE LAST 12 MONTHS
COMPARED TO THOSE WHO DID NOT.MICROSOFT 2011
Most cloud IT providers offer a pay-per-user-per-month pricing model which breaks down the cost of IT into monthly payments rather than using up capital for large upfront investments.
Although the cloud is often cheaper than a traditional IT solution, this is not always the case. However, it offers additional benefits for businesses such as a shift from CAPEX to OPEX and IT cost prediction and planning which traditional IT solutions can’t provide.
WHAT ABOUT THE MONEY?
“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.”- Bill Gates, 1996
THE DIGITAL WORKPLACE REVOLUTION
an event by