the 4 most important emotions for social games, nicole lazzaro 100311

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www.xeodesign.com © 2004-2010 XEODesign, Inc. XEODesign Putting Emotion into Play ® The 4 Most Important Emotions for Social Games Nicole Lazzaro XEODesign, Inc. Game Developer’s Conference March 11, 2010 XEODesign ® Follow my research on Twitter: @NicoleLazza Twitter: #GDC

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Page 1: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

www.xeodesign.com

© 2004-2010 XEODesign, Inc.

XEODesignPutting Emotion into Play

®

The 4 Most Important Emotions for Social Games Nicole LazzaroXEODesign, Inc.Game Developer’s Conference March 11, 2010

XEODesign®

Follow my research on Twitter: @NicoleLazzaro Twitter: #GDC

Page 2: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

XEODesign, Inc.The 4 Fun Keys

“Every designer should learn to read this language.” - Will Wright

Winner Best Game 2007

Tilt the first iPhone accelerometer game

Page 3: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Social EmotionsSocial Tokens are better than spamming high scores to the friend feed

> QuickTime™ and a decompressor

are needed to see this picture.

Page 4: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Mango = 100M DAU on FB

Page 5: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Separated at Birth?

Page 6: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Vision: Gaming Together Bring people together

Games in 2020

Egypt: Mankala

Page 7: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Player Experiences

<-- UX Controls ------------------ PX Choice -->

Page 8: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

CuriosityFiero

ExcitementRelaxation

Amusement

The 4 Keys to FunPaint Engagement w/ Verbs

Emotions Make Games More Fun

Naches

Schadenfreude

Generosity

Coordinate Action

Inside/Outside Social GroupingTwitter

FacebookFlickr WikipediaBrain Age

Wonder

Surprise

FrustrationFocus Attention

Reward Accomplishment

Challenge and Mastery

Imagination

Express Values

Adventure

Discovery

Figure Out

Bejeweled

The Sims

Create Value

Basketball

Halo

Myst

Mob Wars

Who Has theBiggest Brain?

Farmville

Grand Theft Auto

Personalize

GrowNiche Interests

Hard Fun Easy Fun

Serious FunPeople Fun

Putting Emotion into PlayXEODesign

Page 9: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

The 4 Keys to Fun30 emotions from gameplay

Hard FunFiero

People FunAmusement

Easy FunCuriosity

SeriousFunRelaxation

emotion < choice < mechanic > choice > emotion

whitepapers: xeodesign.com

Page 10: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

4 Keys to Farmville’s SuccessHard Fun: Score• Goals

People Fun: Friendship

• Social interaction

Easy Fun: Feedback• Imagination

Serious Fun: Reward• Collection

Completion

Page 11: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Social Emotions are ImportantWhy They are Fun adds to A/B Testing

• People Fun = More emotions• Require two people • Hard to A/B test• Drive viral distribution• Drive all of Web 2.0

Page 12: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Massively Social Online GameMSOs use fun to drive social distribution

Page 13: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

MSO Viral Design Principles

Page 14: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

4 EmotionsMake Games Social

Page 15: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

[iPen]

What Emotions Make Players Share?

Page 16: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Mango = Social Token symbolic in nature that increases in value with use

Amusement+ Grouping

Amidar+ Ranking

Amici+ Grooming

Amiero+ Reciprocity

Page 17: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Amusementlaughter

Page 18: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Amusement Grouping Mechanics

Page 19: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Amusement MechanicsGrouping

Teasing Friends Increases Social Bonds

Language Chat & Jokes Dancing Teasing …

Page 20: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmusementGrouping Mechanics

Page 21: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

AmiciChumminess

Page 22: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

People FunTiltWorld.com

QuickTime™ and a decompressor

are needed to see this picture.

Cute Characters Change How it Feels to Play

Page 23: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Caretaking Emotions ~ Tilt: Flip’s adventure in 1.5 dimensions

Page 24: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmiciEasy to Start Social Grooming Mechanics

Page 25: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Amici Make Friends or Die vs.. Make Friends or Buy

Page 26: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Real Friends = More EmotionCreate Stronger Social Emotions

Page 27: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Likes and Interests Feeling of being closer creates social fabric between people

TattleTalz.com

Winner Best Game 2008

Page 28: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Amici MechanicsSocial Grooming

People Pets Plants Real friends Pet, like, caretaking Visit, be neighborly …

Make it Easy to Start Friendly Interaction

Page 29: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmiciSocial Grooming Mechanics

Farmville

Page 30: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

AmidarAdmiration

Page 31: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmidarRanking Mechanics

=

Page 32: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

=

AmidarEpic Armor = Horse Stable

Page 33: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmidarFriends as Important as Tools

Page 34: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Tilt the Real World: MightyOrBlighty.com

Page 35: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Personal Hype Quotient

Do you play “follow the leader” to increase your personal hype quotient? What would encourage idea exchange?

Page 36: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Players Pay for Admidar

Page 37: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Amidar Mechanics

Inspiration to Play More and Compete

Compare Rank Check in with friends See what others do …

Page 38: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmidarRanking Mechanics

Farmville

Page 39: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

AmieroSocial bonding

Page 40: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Amiero Reciprocity Mechanics

Healing in WOW

Page 41: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Amiero Mechanics

Inspire and Reward Repeat Interaction

Gifting Reciprocity Offer risk to build trust …

Page 42: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

AmieroReciprocity Mechanics

Page 43: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

How Will Your Game Go Viral? Amusement

Grouping

AmiciGrooming

AmidarRanking

AmieroReciprocity

Page 44: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

How Will You Make Money? Keys to Viral Distribution4 Steps to Create Social Emotions that Drive MSO Viral Distribution

3. Tilt Factor Increase # of Players

* Simple* Mobile * Frictionless

4. Monetization Connect the dots

* Reward gameplay * Social goods + services* Max installs MTX 10% pay

PX

Features to build now

1. Gameplay Everyone

* Simple* Appealing* Participation

2. Social Features People Fun

* Social Emotions* People Fun * Social Tokens

Page 45: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

How Will You Connect Friends?Tilt the Real World: MightyOrBlighty.com

Page 46: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

The Power of Play: Design Viral Distribution

First Bay Area public XEOPlayShop

• Why Viral Fails• Social Emotions• Design a game like

PacMan to Go ViralSaturday March 27XEODesign.com

Page 47: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Tag! You’re it!Contact Us With Questions

Nicole LazzaroEmail: [email protected]: @NicoleLazzaro

White papers and slides: xeodesign.comSlideshare.com/NicoleLazzaro

Sign Up for our Beta!!! > TiltWorld.com

Page 48: The 4 Most Important Emotions for Social Games, Nicole Lazzaro 100311

Putting Emotion into Play ™

XEODesignwww.xeodesign.com

© 2004-2010 XEODesign, Inc.

Resources• TiltWorld.com• The Wonder Woman ~ Fast Company http://bit.ly/5w7ASW

How The iPhone Accelerometer Game Tilt Taps Into Users' Emotions• White Papers XEODesign.com/WhyWePlayGames.html• Slides http://slideshare.net/NicoleLazzaro • Choices in Games: http://blog.ihobo.com/2010/02/lazzaro-on-choices-in-games.html

Book Chapters• The Four Keys to Fun, Beyond Game Design Ed. Bateman C • The Four Fun Keys, Game Usability: Advancing the Player Experience, Eds

Isbister K. & Schaffer, N.• Why We Play: Affect and the Fun of Games: Designing Emotions for Games,

Entertainment Interfaces and Interactive Products, Human Computer Interaction Handbook, Eds. Jako, J. & Sears

• Are Boy Games Even Necessary?, Beyond Barbie ョ and Mortal Kombat, Eds. Kafai,Y., Heeter, C., Denner, J., Sun, J.,

Follow my research on Twitter: @NicoleLazzaro