tfcra apac 2018 brochure - apricot

APAC-2018TFCRA

[email protected] www.tfcra-apac.com

APAC-2018TFCRA

nd2 Edition TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM

th7 February -2018

Seri Pacific Hotel, Kuala Lumpur, Malaysia.

With fraud losses either greater than ever or staying the equivalent for 89% of telecoms

operators for the past three years, fraud and revenue assurance professionals find

themselves under moun�ng pressure to mi�gate exis�ng and emerging fraud threats, and

reduce revenue leakage.

ndThe 2 edi�on of Telecoms Fraud & Revenue Assurance Forum 2018 offers unique learning

opportuni�es to support you in developing.

Efficient fraud and revenue assurance strategies. Bring into line the most current case study

driven insight with your objec�ves and avoid becoming another vic�m of the more than

$38.1billion fraud losses that have hit your fellow telecoms operators in 2016-17.

ndThe 2 edi�on THE TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM offers

you 2 days of candid, compelling case studies to present new approaches to:

8 Establishing how fraud management, revenue assurance and collec�ons func�ons

working in close conjunc�on can lead to opera�onal excellence.

8 Implemen�ng the most efficient procedures in reducing iden�ty fraud, Interna�onal

Revenue Share Fraud, PBX, Hacking and SIM boxing, Re-defining the role of revenue

assurance and maximising the value that it can add to your business.

8 Developing an extensive risk assessment strategy for new products and services.

8 Strengthening revenue assurance cross-func�onal project management skills in order

to gain buy-in from other departments.

8 Managing revenue assurance at the dawn of Next Genera�on Networks in order to

achieve opera�onal excellence.

8 Choose from specific fraud and revenue assurance topic streams to tailor your agenda

to the most pressing issues faced by your organisa�on for 2018.

8 Fight Telecom fraud in the region which is directly impac�ng fraud and revenue

assurance professionals and telecom APAC.

Registering is easy email us at [email protected]

or give us a call on +91 80952 74432

On behalf of the en�re team, We look forward to mee�ng you in Kuala Lumpur in February!

APAC-2018TFCRA

The Second Edition of Telecom Fraud Control and Revenue Assurance Summit

2018 at kuala lumpur, focused at staying ahead of fraud threats and preventing

revenue losses is a must attend event for the year 2018.

An effective Fraud and Revenue Assurance function is key to maintaining

protability, but the increasing digitalisation of services, and sophistication of

attacks, has left many operators vulnerable.

The 2nd Edition of TFCRA APAC will focus on the best practices and knowledge

sharing with productive networking sessions for telecoms fraud and revenue

assurance experts. The conference seeks to discover up-to-date methods and

strategies in preventing fraud attacks and minimizing revenue leakages.

The summit will carry the best presentations from the top speakers of the industry

with an insight into the future of telecom technology, tailored to your

requirements .

The innovative Forum will provide the necessary platform to discuss about this

global problem and put forth ideas and devise methods to tackle this menace

efciently. It will be a unique opportunity for you to meet the domain experts

from across the region gathered under one roof to share their expertise in

countering the twin issues of telecom frauds and revenue leakages. A wonderful

networking avenue awaits you at the 2nd edition of TFCRA-APAC

EVENT OVERVIEW


th7 February -2018



Seri Pacic Hotel

Seri Pacic Hotel Kuala Lumpur is a 5 star business hotel in

Kuala Lumpur. Featuring 560 rooms including suites and

Club rooms, Seri Pacic Hotel Kuala Lumpur is an

exceptional hotel with a level of hospitality that goes

beyond your normal range of luxurious hotel. All rooms

are tted with modern amenities that will make your

accommodation in Kuala Lumpur a comfortable one.

Address: Jalan Putra, Chow Kit, 50350 Kuala Lumpur,

Wilayah Persekutuan Kuala Lumpur, Malaysia.

Phone: +60 3-4042 5555

VENUE

APAC-2018TFCRA

GOLD SPONSOR


th7 February -2018



SUPPORTING PARTNER

MEDIA PARTNER

APAC-2018TFCRA


th7 February -2018



SPEAKERS

Chari TVTConsultant & Board / Board Audit Committee MemberAxiata Malaysia

Sokunthea ChinHead of Risk Management & Compliance Smart AxiataCambodia

Melvin HachumaCEOBremsons Investments and Advisory

Ruchira HewageHead of Revenue Assurance and Fraud ManagementOoredoo Maldives

Sean KilleenManaging DirectorXINTEC

Steffen ÖftringDirector Revenue Assurance SIGOS

Shaharin SamanCo-Founder & CEO iFIBER SDN. BHD.

Naresh BiswasManager, Risk And Internal Control, Revenue Assurance & Fraud Management Robi Axiata LimitedBangladesh

Praveen RajCyber Security AdvisorTelenor Malaysia

Jennifer WongCFOCelcom, Malaysia

Belinda Soh Global Business SecurityTelenor Malaysia


APAC-2018TFCRA

A G E N D A

09:00 WELCOME ADDRESS BY QUINTUS AND CHAIRPERSON Telecom Fraud Challenges and Trends in the APAC region : The latest Outlook

09:15 -09 : 30 ICE BREAKER SESSION “Know your Peers- Strike up a conversation session” This structured, fast-paced activity will give

Participants and opportunity to jumpstart networking for lasting relationships with their peers across healthcare.

Attendees will be divided into groups for ten rounds of meet and greet sessions. The session facilitator will ring a bell every two minutes to allow you to continue meeting and building connections with more of your peers. It is recommended that each person comes prepared with an elevator pitch about their current role, their dream title, and an interesting fact that allows them to share their interests, goals, and personality.

09 :30 -10:00 Preventing large-scale fraud losses8 The global IRSF threat in 2018 and its causes

8 How to beat Fraudsters at their own game

8 Automating the Fraud detection process – can this be done?

Sean Killeen, Managing Director, XINTEC

10: 00 - 10: 30 Let's Get Active - What active testing can do to protect your revenue streams

Steffen Öftring, Director Revenue Assurance, SIGOS

10: 30 - 11: 00 Relationship between security & other domain such as fraud & revenue assurance. 8 In this current digital world, we see more security issues are being enablers to fraud.

8 How the Increase of complexity in the digital world means more areas in security can be exploited for malicious purpose

8 How the synergies between the fraud and cybersecurity is much required to improve on mitigation strategies to reduce the exposure to fraud risk and protecting the company reputation

Belinda Soh, Global Business Security, TELENOR Malaysia

Praveen Raj, Cyber Security Advisor, TELENOR Malaysia

11:00 – 11:15 COFFEE BREAK

11:20 – 12:00 PANEL DISCUSSION

Emerging telecom Fraud challenges and trends in the APAC region, and how operators are adapting to these from a FM/RA perspective8 Recognising the increasingly sophisticated use of new technology to defraud operators

8 How are FM/RA departments coming to terms with the introduction of new technologies? IoT, M2M, Mobile Money, etc.

8 The growing impact of Interconnect Bypass/SIM boxes, and techniques to combat this constant threat

Moderator Sean Killeen, Managing Director, XINTEC

Jennifer Wong, CFO Celcom, Malaysia

Steffen Öftring, Director Revenue Assurance, SIGOS

Sokunthea Chin, Head of Risk Management & Compliance Smart Axiata,Cambodia

Melvin Hachuma, CEO, Bremsons Investments and Advisory

Naresh Biswas, Manager, Risk And Internal Control, Revenue Assurance & Fraud Management, Robi Axiata Limited

Chari TVT, Consultant & Board / Board Audit Committee Member, Axiata Malaysia


APAC-2018TFCRA

12: 00- 12 :30 Fraud detection in Cambodia 8 Telecom Fraud case sharing

8 Factor affecting detection

8 Why Fraud? Who Commit Fraud? Fraud Indicator

8 Factor affecting detection

8 Fraud prevention

Sokunthea Chin, Head of Risk Management & Compliance Smart Axiata, Cambodia

12:30 – 13: 00 How can digitization of the processes, smart business models, radical simplication of business and big data help us sustain the business? How can the traditional revenue assurance team play a signicant role in the new world.8 The Importance and of Charter of Revenue Assurance and Fraud Management

8 The role and contents of Strategy document

8 Cost effectiveness : Fraud and revenue Assurance

8 Quantifying leakage, recovery and savings

Chari TVT, Consultant & Board / Board Audit Committee Member, Axiata Malaysia

13:00 – 14:00 Networking Lunch

14:00 – 14 :30 How do you correlate fraud threats with revenue protection?8 Determining how to balance fraud initiatives and RA leaks in your organisation

8 What specic areas fraud and RA need to collaborate on to prevent future threats?

8 Considering new services and determining how they provide a new challenge in order to review the increased risk they possess

8 Outlining difculties in recovering the identied leakages in order to recover revenue wherever possible

Melvin Hachuma, CEO, Bremsons Investments and Advisory

14:30 - 15:00 Risk of charging system8 Case study on charging system fraud

8 Past experience on Fraud & Revenue leakage

8 How Network Operator could be leaking revenue because of Cybercrime activities on their network

8 Do network Operator need to consider cyber Insurance

8 Compliance, Data sovereignty and regulation

Naresh Biswas, Manager, Risk & Internal Control, Revenue Assurance & Fraud Management Robi Axiata Limited, Bangladesh

15:00 - 15:15 REFRESHMENT BREAK

15:15 - 15:45 Establishing how fraud management, revenue assurance and collections functions working in close conjunction can lead to operational excellence8 The enduring importance of the enterprise market

8 Revenue Assurance and Fraud management strategy across all verticals

8 Customization equals complexity

8 Making the right Revenue Assurance calls

Ruchira (Sulakshana) Hewage, Head of Revenue Assurance and Fraud Management, Ooredoo Maldives

15:45 - 16:15 Telecom fraud challenges and trends in the APAC region : The latest outlook 8 Taking Revenue Assurance to the Next Level

8 Assessing future fraud threats: What do the next couple of years hold for operators from the region.

8 New Revenue Stream Opportunities and Leakages Possibilities

Shaharin Saman, Co-Founder & CEO, iFIBER SDN. BHD.

16:15 EVENT CLOSURE BY THE CHAIRMAN

WHY Kuala Lumpur?The Best Place Possible For Business.

Kuala Lumpur is the business capital

of Malaysia. has emerged as one of

the world's leading international

business centres and regional hubs.

With state-of-the-art infrastructure

a n d w o r l d - c l a s s p r o f e s s i o n a l

environment, Dubai has fast become

the best place to do business in the

APAC region. Thanks to Kuala

Lumpur's 's strategic location, and

strong economic outlook, it is the ideal

base for multinationals and other

companies targeting markets in

region.

Kuala Lumpur has many interesting

attractions; like Merdeka Square,

Chinatown, Petronas Twin Towers and

much more. KL is also known as a

shoppers paradise; there are are

numerous huge shopping malls where

you can literally shop till you drop

VENUE

APAC-2018TFCRA

[email protected]

tfcra apac 2018 brochure - apricot

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