ALL-TIME™

TECHNOLOGY

FOR SYSTEMS THAT CAN’T STALL.

Technology is everywhere – and integral to everything. IT is the heartbeat behind global businesses, enabling operations and improving productivity for growth.

So, IT infrastructure can never fail. If it does, processes, reputations and even livelihoods may be at risk. As data volumes spiral and virtual traffic moves faster, systems and servers must continue to deliver seamlessly. Moreover, it must be flexible enough to continually integrate new and ever-changing technologies.

THAT’S ALL-TIME™.

We keep IT up, running and optimised – across applications, databases and systems. Meaning managers spend less time resolving issues, and more time promoting an outstanding user experience that ultimately benefits their business.

KEEPING PAYROLL SERVICES PERFORMING.

Whether we know it or not, each and every one of us now depends on technology. Often, it’s only when it ceases to function that we notice the technology was even there.

Northgate Information Solutions’ clients outsource various critical processes to the company – including payroll services that deal with well over £1.4 billion of wages across 100 countries.

The organisation is responsible for paying the employees of more than 20% of the Fortune 500 companies – none of whom would tolerate even the slightest error in receiving their salaries each month.

Our Managed Services ensure Northgate’s technology infrastructure – which enables 11,000 employees across 35 countries – is kept up and running. Always.

All-time™ information works for Northgate Information Solutions.

I CAN’T FAULT THE SERVICE WE RECEIVE FROM SUNGARD. […] AND I’M CONFIDENT THAT IF THE WORST WAS TO HAPPEN, I COULD RELY ON THEM TO DELIVER.

David Tate Group Business Assurance Manager, Northgate Information Solutions

ENABLING SEAMLESS INFORMATION EXCHANGE, ANYWHERE.

Document sharing is part and parcel of a business’ everyday operations. Organisations have to exchange confidential information securely and efficiently. From deal-making to due diligence, it all needs to get done – on-time and without hiccup.

For leading banks, accountancy firms, investment groups and blue-chip companies, security and resilience are mission-critical – as is information availability. Corrupted data, a lapse in protection, a broken transfer or a moment offline could cost millions.

EthosData helps eight of the top ten global financial organisations – and four of the top five global law firms – to exchange billions of bytes of data daily.

It must stay reliable, no matter how big the files are, or how much traffic is passing through the system. We ensure every transfer is a success with a combination of Managed Cloud and Managed Hosting Services.

All-time™ information works for EthosData.

OUR SERVICE AND CLIENT TRUST RELY ON PROVIDING THE HIGHEST LEVEL OF SECURITY AND RESILIENCE. WORKING WITH SUNGARD GIVES US AND OUR CLIENTS THE PEACE OF MIND THAT THIS IS GUARANTEED.

Francisco Lorca Chief Executive Officer, EthosData

ENSURING CONSISTENT COMMERCE, ON EVERY CHANNEL.

One-click payments, secure transactions and instant transfers are table stakes for e-commerce. If any one is lacking, consumers will shop on another site, and businesses will look elsewhere.

That’s not all. Studies show that 57% of consumers will abandon a website if pages take more than three seconds to load – and 80% will never return.

For Export Technologies – an award-winning, e-commerce platform that deals with almost £1 billion worth of transactions – security breaches and failures would simply shut it down.

From mobile commerce to ePOS, multi-channel to multi-currency, and UK to international markets, Export Technologies needs to service and support the most basic to the most demanding requirements – all of the time. We make sure it does, with Managed Hosting Services that include firewalls, two-factor authentication and water-tight Intrusion Detection.

All-time™ information works for Export Technologies.

WE’VE BEEN WORKING WITH SUNGARD FOR SEVERAL YEARS NOW, AND THEY HAVE ACCOMMODATED US EVERY TIME WE’VE CHANGED SERVERS, UPGRADED NETWORKS OR NEEDED BIGGER FIREWALLS. THEY HAVE ALWAYS WORKED WITH US, RATHER THAN HOLDING US TO A RIGID CONTRACT.

Chris Stewart Principle Security Officer, Export Technologies

KEEPING SENSITIVE DATA SAFE, WHATEVER THE DEMANDS.

The financial services industry faces unique challenges. Large volumes of sensitive customer data must be kept secure and available 24/7. Systems must be scalable, capable of handling millions of trades and trillions of dollars in a single day, and everything must comply with increasingly strict data governance regulations.

We provide Infinity with the IT infrastructure it needs to deliver in these extreme conditions. Highly flexible and immediately responsive to changing demands, we ensure continuous availability, and keep information safe.

With the processing power and speed to manage over $25 trillion of assets and five million trades every day, we give Infinity the reassurance and capacity to service customers’ transactions quickly and correctly, while supporting organic growth across the business.

All-time™ information works for Infinity.

THANKS TO SUNGARD’S PRIVATE CLOUD OFFERING, WE ARE ABLE TO OFFER FULLY SCALABLE, SECURE, HIGH PERFORMANCE COMPUTING.

Mats Lillienberg Chief Technology Officer, Infinity

CONNECTING PEOPLE, WHEREVER THEY ARE.

Alaska has one of the most diverse and unforgiving climates on the planet. Vast and desolate, the state experiences extreme weather conditions that can be brutal for the people that live there.

Reliable telecom services are vital in this hazardous environment. Remote workers need to know they can communicate anywhere, anytime, regardless of their location.

Cycle30’s order-to-cash billing operation is a typical example. We ensure the company gets the information availability it needs to serve its customers seamlessly, around-the-clock – managing production and operating systems, networks, security and backup.

As a result, IT employees spend less time and money managing their operations, and more on facilitating an outstanding user experience that helps the business grow. If customer demands change, they can scale quickly to meet them, whilst always being confident that their data is secure.

All-time™ information works for Cycle30.

SUNGARD PROVIDES A HYBRID SOLUTION THAT IS GEOGRAPHICALLY DIVERSE AND DELIVERS HIGH AVAILABILITY. AS A TOP-TIER ENTERPRISE CLOUD SERVICES PARTNER, IT KNOWS ITS BUSINESS BETTER THAN ANYONE ELSE AND LETS US DO WHAT WE DO BEST: RUN A COMPLETE BILLING OPERATION.

Jim DunlapPresident and former GCI Chief Information Officer,Cycle30

THE IT EXPERTS’ CHOICE OF IT INFRASTRUCTURE.

IT infrastructure is critical to business. If it falters, the results can be devastating for revenues, reputation or even survival. Availability must be constant. And should the worst happen, recovery must be immediate.

Computacenter manages this vital technology for organisations in over 100 countries. As Europe’s leading independent IT infrastructure service provider, it is responsible for the backbone of its customers’ operations – and the wellbeing of their businesses. So, it needs a partner it can rely on to deliver.

We keep Computacenter up and running. Whether working with applications, databases, business systems or email, our uncompromising availability and exemplary service give it a platform that never fails.

All-time™ information works for Computacenter.

I’VE FOUND SUNGARD TO BE CONSISTENT, RELIABLE AND PROACTIVE AND VIEW THEM AS A PARTNER. THEY WORK HARD TO MAKE SURE CUSTOMERS ARE HAPPY. WE’VE BUILT A STRONG RELATIONSHIP – WE MAY BE SEPARATE COMPANIES, BUT WE’RE A GOOD TEAM.

Denise RavenDR Co-ordinator, Computacenter

About Sungard Availability ServicesSungard Availability Services provides managed IT services, information availability consulting services, business continuity management software, and disaster recovery services. To learn more, visit www.sungardas.co.uk or call 0800 143 413

Sungard Availability Services is a trademark of SunGard Data Systems Inc. or its affiliate used under license. All other trade names or trademarks of their respective holders.©2014 Sungard Availability Services, all rights reserved. CHK-015 1213

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