Remote Computing Work Anywhere!

September 20, 2012

The purpose of this meeting is to inform and introduce

technology to Chamber members, not necessarily to give a complete education on the topics discussed.

Some of the technologies discussed are quite often available through Chamber member companies, including several of the volunteers in the subcommittee. Other topics are presented as classes by the Chambers.

If you would like to discuss any of these topics more in-depth, please contact one of the subcommittee members after the meeting and we’ll get you in touch with the best contact for your interest.

Mission

Sub-Committee

Chamber Member Companies working together to bring you the information on the technological topics that interest you and can benefit your business!

Co-Chairman

Ken Tucker, Changescape Web

Mark Peimann, EPC Computers

Andy Kastrup, ProTronics Technologies, Inc.

Art Zemon, Hen’s Teeth Network

Beth Richter, ProTronics Technologies, Inc.

Paul Barthel, Minuteman Press

Randy Downs, Independent Consultant

Facebook Events Check-in facebook.com/STCCTechComm

Remote Computing

Windows Remote Desktop

LogMeIn

VoIP

RingCentral

Phone.com

MagicJack

Vonage

Google Voice

Work Anywhere! Telecommuting Tech

Video Conferencing

Google Hangouts

Microsoft Live Messenger

Other/Combination Options

Skype

FreeConferenceCall.com

Microsoft Lync

Coworking Space /

Temporary Office Relocation

BACK IN JANUARY:

Remote Computing Options Three types of Remote Computing

Web-Enabled Applications Uses a Web Browser

Ex) Outlook Web Access, Sugar CRM

Remote Access Connect your home computer or laptop to the office via a secure,

private network

Ex) Virtual Private Networking (VPN)

Remote Control Control your office computer from home

Ex) Remote Desktop Connection, LogMeIn, VNC

Web-Enabled Applications How do users connect to work functions?

Internet Browser to a Web Interface (webpage/website)

How does it work?

Applications run on the “web server”, not on your computer

Accessed via any web browser from any location

Secure (SSL encryption, centralized security management)

Information is shared by all authorized employees

What types of work functions can be done this way? Anything!

Email

CRM (Customer Relationship Management)

Company “memory” (imagine your own mini-Wikipedia)

Project Management

Remote Access How do users connect to work functions?

Secure, Private Connection

How does it work?

User connects to a remote network that allows file sharing, file transfer, printing

Files are opened using the programs on the computer that the user is physically using

Uses Virtual Private Networking (VPN) (configured by IT Professional)

Hardware based connection

Router or firewall appliance

Software based connection

Server-side endpoint

Remote Control How do users connect to work functions?

Remote Desktop

How does it work?

User connects to a remote computer that extends the display, keyboard & mouse functions to the user’s computer

What types of work functions can be done this way?

Anything that a user does while at the office Generally, not good for graphics-intensive programs

Great for limited bandwidth connections

Commonly used for Tech Support

Remote Control Two types

In-House (No third party connection) - requires static IP with port map in router

Remote Desktop Protocol (RDP)

Virtual Network Computing (VNC)

Hosted (Connect to a third party) LogMeIn

GoToMyPC

GoToAssist – Tech Support

Other Considerations Security

as secure as password

Cost Factors

depends on selected options (starts at free)

Resources (who to talk to)

IT Professionals In-house or outside resources (this Technology Committee)

Timeliness of Implementation

one month to configure & test

Just enough time before the Blanchette Bridge closure

Tech Tip of the Month Yahoo Users

Unsubscriber

Ask the Geeks Q&A Live: Ask us your questions!

Reach us online: Submit a question / comment / suggestion to the SubCommittee Members…

questions@stcctech.org

What topics would you like to see TechComm cover?

What would you like to get out of attending TechComm?

Art Zemon

Mark Peimann

Ken Tucker

Andy Kastrup

Beth Richter

Paul Barthel

Randy Downs

Independent

Consultant

September 20, 2012

Presented by:

Please fill out your survey & drop it in the box before you leave

Art Zemon

Mark Peimann Ken Tucker

Andy Kastrup

Beth Richter

Paul Barthel Randy Downs

Independent

Consultant

Remote Computing Work Anywhere!

Upcoming Events October 18th

Social Media Update Google + local & other review sites

November 15th

TechToys & Tech Updates Newest Smartphones/Tablets

LastPass – password control (all in one place)

LookOut Premium – remote device wipe

December – no meeting