Table of Contents

• Introduction• Leadership vs. Management and Path Goal Theory• Leadership • Followership• Management

Table of Contents

• Introduction• Leadership vs. Management and Path Goal Theory• Leadership • Followership• Management

Management vs. Leadership

Management Process: •(1) planning and budgeting, •(2) organizing and staffing, •(3) controlling and problem solving.

Leadership process involves:• (1) setting a direction for the organization• (2) aligning people with that direction through communication • (3) motivation.

Path Goal Theory

Internal Leadership Styles:

Directive style Supportive style Participative style Achievement-orientated style

FollowingLeadership Styles

•Autocratic style

•Democratic style

•Laissez-faire style

Training & Development

Three questions must be answered with regard to training and development:

How should the company go about determining specific training needs for its work force?

How should the company select the appropriate training methods to implement?

How should the company evaluate the training and development program?

Determining training needs will be accomplished by conducting a thorough needs assessment in order to identify:

Performance deficiencies

Employee deficiencies

Management deficiencies

Supervisor deficiencies

Major customer complaints

Training methods

the following methods are most effective:

E-learningClassroom lectureOn-the-job trainingVideo DVDs

In order to select the best and most appropriate method, the following factors will be considered:

Number of employees to be trainedCost of trainingObjectives of training

Training objectives is also a crucial component of training needs program, and the following questions should be addressed: 1)Will training impart information or

knowledge to trainees2)Is the objective to develop analytical and

problem-solving skills3) Is the objective to learn a process or to

change employee behavior.

Final phase of the training program will address the evaluation process of the training program:

Trainee reactions – How satisfied were training participantsActual learning – How much employees actually improved their knowledge or skillsEmployee behavior – How much employees actually changed their behavior on the jobTraining results – How much training improved job performance

Stress In The Work Place

Stress from the workplace affects your mental state at home or at

work by two leading mental states affected: Anger and

Depression

A bad economy can bring a huge volume of stress energy.

How to counter act:Job enjoyment productionpositive atmosphere. Rewards and incentives