survey of the mobile market statistic indicators for september 30th, 2005

Survey of the Mobile

Market

Statistic indicators for September 30th, 2005

Survey of the Mobile Market

September 30th, 2005

Summary :

National

- Page 1 : Customer Base and Traffic

- Page 5 : Survey of Multimedia Usage

Metropolitan France :

- Pages 2-3 : Customer Base, Revenues and Traffic

- Page 4 : Survey of Competition on the Metropolitan Market

Overseas (page 6)

Appendix (page 7)

Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005

Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005Page 1

sept-04 dec-04 march-05 june-05 sept-05

- Postpaid customers (2) 26 332 700 27 419 900 27 861 800 28 534 300 29 342 500

- Quarterly net growth (4) 749 700 1 087 200 441 900 672 500 808 200- Quarterly net growth in % 2,9% 4,1% 1,6% 2,4% 2,8%

- Prepaid customers (2) 16 537 400 17 130 100 17 064 800 16 848 500 16 755 900

- Quarterly net growth (4) -123 000 592 700 -65 300 -216 300 -92 600

- Quarterly net growth in % -0,7% 3,6% -0,4% -1,3% -0,5%

- Total customers (2) 42 870 100 44 550 000 44 926 600 45 382 800 46 098 400

- Quarterly net growth (4) 626 700 1 679 900 376 600 456 200 715 600

- Quarterly net growth in % 1,5% 3,9% 0,8% 1,0% 1,6%

-Penetration Rate (5) 71,1% 73,9% 74,5% 75,2% 76,4%

- Active customers* (7) 42 238 500 43 823 000 44 191 800 44 622 100 45 321 900

- in % of the total customers 98,5% 98,4% 98,4% 98,3% 98,3%

- Active Penetration Rate (5) 70,0% 72,6% 73,3% 74,0% 75,1%

September 30th, 2005

MOBILES PANEL : THE NATIONAL MARKETMNOs and MVNOs (1) Metropolitan France, Overseas departments, Mayotte and Saint Pierre et Miquelon

* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more than 250 000 customers

NB : adjusted figures for september and december 2004, march 2005, due to a correction by an operator

Mobile Penetration Rate in France

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Mobile Quarterly Growth in France


September 30th 2005


- Postpaid customers (2) 25 670 400 26 714 800 27 140 200 27 785 400 28 576 200

- Quarterly gross growth (3) - - - - 1 638 400



- Prepaid customers (2) 15 857 200 16 424 900 16 344 100 16 099 300 15 980 000

- Quarterly net growth (4) -124 000 567 700 -80 800 -244 800 -119 300

- Quarterly net growth in % -0,8% 3,6% -0,5% -1,5% -0,7%

- Total customers (2) 41 527 600 43 139 700 43 484 300 43 884 700 44 556 200




- Unrestricted customers* (4) - - - - 23 127 300

- Unrestricted postpaid subscribers - - - - 7 147 300

- in % of postpaid customers - - - - 25,0%




MOBILES PANEL METROPOLITAN FranceMNOs and MVNOs (1)


june-04 sept-04 dec-04 march-05 june-05

- Total recurring sales in thousands of euros* (9)

4 182 040 4 365 567 4 388 926 4 985 489 5 084 452

- of which recurring sales of postpaid customers

3 510 945 3 651 259 3 691 378 4 189 957 4 298 550

- Average monthly income per customer* (9)

34,7 35,8 35,1 39,0 39,4

- of which recurring sales from postpaid customers

47,4 48,1 47,0 51,9 52,2

- Total recurring traffic in thousands of minutes (10)

20 921 714 20 590 352 22 029 807 22 236 922 24 721 138

- of which recurring traffic from postpaid customers

18 750 333 18 366 113 19 954 546 19 992 163 22 163 396

* Comprend depuis mars 2005 les revenus de terminaison entrant mobile à mobile en métropole

MNOs (1)September 30th 2005

REVENUES AND TRAFFIC IN METROPOLITAN France


County Population County

penetration rate*

Alsace 1 734 100 67,1%

Aquitaine 2 908 400 72,5%

Auvergne 1 308 900 55,6%

Basse-Normandie 1 422 200 57,4%

Bourgogne 1 610 100 61,3%

Bretagne 2 906 200 59,1%

Centre 2 440 300 63,1%

Champagne-Ardenne 1 342 400 67,1%

Corse 260 200 99,4%

Franche-Comté 1 117 100 55,8%

Haute-Normandie 1 780 200 67,4%

Ile-de-France 10 952 000 107,6%

Languedoc-Roussillon 2 295 600 74,0%

Limousin 710 900 59,5%

Lorraine 2 310 400 67,7%

Midi-Pyrénées 2 551 700 66,4%

Nord-Pas-De-Calais 3 996 600 68,7%

Pays de la Loire 3 222 100 62,1%

Picardie 1 857 500 67,7%

Poitou-Charentes 1 640 100 61,5%

PACA 4 506 200 95,8%

Rhône-Alpes 5 645 400 71,2%

Total 58 518 600 76,1%

* Obtained by extrapolation to all operators of the data given by operators declaring more than 250 000 customers

Customers geographic distribution (8)Metropolitan MNOs and MVNOs (1)

September 30th 2005



- MNO customers - - - 43 841 000 44 448 100

- Quarterly net growth (4) - - - - 607 100

- Quarterly net growth in % - - - - 1,4%

- MVNO customers - - - 40 900 108 000

- Quarterly net growth (4) - - - - 67 100

- Quarterly net growth in % - - - - 164,1%

- MVNO market share - - - 0,09% 0,24%

- Market share of postpaid gross growth (11)

- - - - 4,1%

- Quarterly rate of subscription cancellations (12)

- - - - 2,9%

- Total of ported numbers since J uly 2003 (13)

190 800 250 700 322 400 388 400 458 900

- Quarterly amount of ported numbers 47 500 59 900 71 700 66 000 70 500

SURVEY OF COMPETITION ON METROPOLITAN MARKETMNOs and MVNOs (1)September 30th 2005

NB : the mobile operator's customer base for J une 30th 2005 corresponds to the operators declarations for the same date minus the MVNO's customer base (the difference between the two customer bases is due to an operator's services' being sold out of France)


Metropolitan France sept-04 dec-04 march-05 june-05 sept-05

- Mobile multimedia base* (14) 8 062 500 10 306 800 10 377 600 10 708 500 11 273 600

- in % of total active customers 19,7% 24,3% 24,2% 24,8% 25,7%



National sept-04 dec-04 march-05 june-05 sept-05

- SMS traffic in thousands (15) 2 710 170 3 015 666 3 231 721 3 184 328 3 241 785

- Quarterly net growth in thousands (4) 396 374 305 496 216 055 -47 392 57 457

- Quarterly net growth in % 12,3% 11,3% 7,2% -1,5% 1,8%

- Average monthly SMS traffic per active customer (15)

21,6 23,4 24,5 23,9 24,0

Metropolitan France sept-04 dec-04 march-05 june-05 sept-05

- SMS traffic in thousands (15) 2 655 154 2 951 603 3 157 078 3 109 894 3 162 307

- Quarterly net growth in thousands (4) 291 632 296 449 205 475 -47 184 52 413



21,8 23,6 24,7 24,1 24,2

Overseas, Mayotte, St-P.et M. sept-04 dec-04 march-05 june-05 sept-05

- SMS traffic in thousands (15) 55 016 64 062 74 643 74 435 79 478

- Quarterly net growth in thousands (4) 4 741 9 047 10 581 -208 5 043



14,6 16,3 18,4 17,9 18,5

Mobile multimedia base

SMS Traffic

SURVEY OF MULTIMEDIA USE MNOs and MVNOs (1)September 30th 2005




- Postpaid customers (2) 662 200 705 100 721 500 748 900 766 300

- Quarterly net growth (4) 21 800 42 900 16 400 27 400 17 400


- Prepaid customers (2) 680 000 705 100 721 500 748 900 775 900

- Quarterly net growth (4) 700 25 200 15 800 28 400 27 000


- Total customers (2) 1 342 200 1 410 300 1 442 500 1 498 300 1 542 200

- Quarterly net growth (4) 22 500 68 100 32 200 55 800 43 900






MOBILES PANEL : OVERSEAS DEPARTMENTS, MAYOTTE, SAINT PIERRE & MIQUELONMNO (1)

September 30th 2005

NB : adjusted figures for september and december 2004, march 2005, due to a correction by an operator


APPENDIX References in the tables correspond to the following:(1) Metropolitan mobile network operators: Orange France, Société Française du Radiotéléphone (SFR), Bouygues Telecom. Active Metropolitan MVNOs at the start of the quarter: Transatel, Debitel, Omer Telecom, Neuf Cegetel, Tele2. Overseas mobile network operators: Orange Caraïbe, subsidiary of Orange France; Orange Réunion, subsidiary of Orange France; Société Réunionnaise du Radiotéléphone (SRR), including under the Mayotte Télécom Mobile brand in Mayotte, subsidiary of SFR; Bouygues Telecom Caraïbe, subsidiary of Bouygues Telecom; SAS SPM, subsidiary of Orange Caraïbe in Saint Pierre and Miquelon; Dauphin Telecom (starting March 2004); Outremer Telecom (starting December 2004).(2) A customer is any user of a mobile service provided by an operator (network operator or MVNO) and holder of a mobile line registered with the Home Location Register (HLR) of an operator at the date under examination. By extension, the term “customer” also designates the mobile line itself. So, for corporate customers, every line is considered a customer. A post-paid customer is a customer for whom services are invoiced on a regular basis (flat rates, metered offers, blocked accounts, etc.). By default, any non post-paid customer is considered a pre-paid customer. (3) Gross sales are defined as the operator’s customers at the end of the quarter who have been registered in the HLR during the course of the quarter. Gross sales exclude migrations : a pre-paid to post-paid migration occurs when a customer requests that his/her operator replace the pre-paid offer applicable at the start of the quarter with a post-paid offer; conversely, post-paid to pre-paid migration correspond migration is when a customer requests that his/her operator replace the post-paid offer applicable at the start of the quarter with a pre-paid offer.(4) Net growth for the quarter is the difference between customer numbers at the beginning and end of the quarter.(5) The penetration rate is obtained by dividing the total number of customers or number of “active” customers by the population under examination. France’s population is 60 323 400 (60 185 800 according to the INSEE census of July 1999, 131 300 for the departmental unit of Mayotte according to the 1997 INSEE census and 6 300 for the territorial unit of Saint Pierre and Miquelon). Metropolitan France’s population is 58 518 400 according to the INSEE census of July 1999. For overseas territories and departments, it is 1 805 000 (1 667 400 in the Overseas Departments according to the INSEE census of July 1999, 131 300 for the departmental unit of Mayotte according to the INSEE census of 1997 and 6 300 for the territorial unit of Saint Pierre and Miquelon).(6) A customer under contract is any customer having signed or renewed a contract (for all or some of the contracts associated with mobile service) for a minimum contract period which has not expired at the date under examination. An unrestricted customer is any customer who is no longer bound by his subscription to his mobile operator, and is thus free to switch to a new provider without incurring a penalty or a fine. (7) The number of active customers is the total number of post-paid or pre-paid customers having made or received a telephone call, whether free or payable, within the past three months (SMS are not included).(8) The registration region for a customer is the administrative region in Metropolitan France in which the customer is registered, from the operator’s point of view. For post-paid customers, this is the region corresponding to the billing address.(9) Quarterly recurring revenue is defined as the sum of wholesale and retail revenues of mobile network operators generated by outgoing (including MVNOs), incoming and roaming out traffic (traffic generated by calls of customers of the French operator roaming on a foreign network), for all voice and data services as well as value-added services for the quarter and the geographic area under examination. Revenues taken into account are those which are billed by the operators (customer’s invoice and revenues related to MVNOs and incoming traffic). Unpaid invoices or payments by operators to service providers generated by third-party billing are not deducted from recurring revenue. Any promotions and discounts granted to customers are deducted from recurring revenue. Network revenues do not include connection charges, handset sales and roaming in (wholesale revenue generated by foreign customers roaming on the French operator’s network). The average monthly revenue per active customer equals the quarter’s recurring revenue divided by 3, over the average number of active customers ((number of active customers at the end of the previous quarter + number of active customers at the end of the quarter under examination)/2).(10) Quarterly recurring traffic (in circuit mode), generated during the quarter and in the geographic area under examination by the mobile network operators consists in outgoing calls (to fixed phones, third-party mobiles, mobiles on the same network and calls to consult voice mail) including MVNOs, incoming calls from fixed networks as well as roaming out (traffic generated by calls made by the French operator’s customers roaming on a foreign network). Recurring traffic (in circuit mode) does not include incoming mobile calls or roaming-in (traffic generated by foreign customers roaming on the networks of French operators).(11) The market share of MVNOs in gross post-paid sales is the ratio of gross post-paid sales realised by MVNOs for the quarter to total gross post-paid sales for the same quarter, expressed as a percentage. (12) The quarterly post-paid cancellation rate is obtained by doubling the ratio between post-paid cancellation during the quarter and the sum of post-paid customers at the start and end of the quarter (= average post-paid customers for the period). Note that cancellation is defined as a customer of the operator at the start of the quarter whose entry in the HLR has been deleted during the quarter. Changes to customer status in the HLR are not considered as cancellations. Therefore, this definition does not include switching offers within a range, pre-paid to post-paid or post-paid to pre-paid migrations, or suspended services.(13) The amount of ported numbers is calculated as half of the sum of “in” and “out” ported number volumes performed by all operators. "In" porting is effective porting from the point of view of the receiving operator, and "out" porting is effective porting from the point of view of the donor operator.(14) Active multimedia customers are all customers having used a multimedia service such as mobile Internet (Wap, I-Mode, Vodafone live, Orange World, etc.), or having sent an MMS or mobile e-mail (excluding SMS), regardless of the technology used (CSD, GPRS, EDGE, UMTS, etc.) at least once within the past month.(15) Quarterly SMS traffic refers to all SMS sent (outgoing SMS) during the quarter. Data for St Pierre and Miquelon is not included. Monthly SMS traffic per active customer is the quarterly SMS traffic divided by 3, over the average number of active customers ((Number of active customers at the end of the previous quarter + Number of active customers at the end of the quarter under examination)/2).

survey of the mobile market statistic indicators for september 30th, 2005

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