surge capacity for terrorist bombings: challenges and proposed

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Page 1: Surge Capacity for Terrorist Bombings: Challenges and Proposed

CS123209

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Challenges and Proposed Solutions

US DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Disease Control and Prevention NationalCenterforInjuryPreventionandControl

DivisionofInjuryResponse

AtlantaGeorgia April2007

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings is a publication of the National Center for Injury Prevention and Control Centers for Disease Control and Prevention

Centers for Disease Control and Prevention Julie Louise Gerberding MD MPH

Director

Coordinating Center for Environmental Health and Injury Prevention Henry Falk MD MPH

Director

National Center for Injury Prevention and Control Ileana Arias PhD

Director

Division of Injury Response Richard C Hunt MD FACEP

Director

Authors

Scott M Sasser Richard C Hunt Bob Bailey Jon Krohmer Steve Cantrill Kevin Gerold Mark Johnson Arthur Kellermann Patricia Lenaghan James Morris Brent Myers Richard Orr Thomas Peters Paul Schmidt on behalf of the Surge Capacity Expert Panel

Suggested Citation National Center for Injury Prevention and Control In a Momentrsquos Notice Surge Capacity for Terrorist Bombings Atlanta (GA) Centers for Disease Control and Prevention 2007

Contents

Executive Summary1

Background3

Surge Capacity Challenges7

System-wideChallenges7

Discipline-specificChallenges10

Surge Capacity Solutions 19

AddressingSystem-wideChallenges19

AddressingDiscipline-specificChallenges21

Conclusion 47

Acknowledgements 47

References 50

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings i

Executive Summary Explosivedevicesandhigh-velocityfirearmsaretheterroristsrsquoweaponsofchoiceThe devastationwroughtintwoEuropeancapitalsMadridandLondondemonstratethe impactthatcanbeachievedbydetonatingexplosivesamongdenselypackedciviliansIn aninstantanexplosioncanwreakhavocmdashproducingnumerouscasualtieswithcomplex technicallychallenginginjuriesnotcommonlyseenafternaturaldisasterssuchasfloods tornadoesorhurricanesBecausemanypatientsself-evacuateafteraterroristattack andprehospitalcaremaybedifficulttocoordinatehospitalsnearthescenecanexpect toreceivealargeinfluxmdashorsurgemdashofvictimsafteraterroriststrikeThisrapidsurgeof victimstypicallyoccurswithinminutesexemplifiedbytheMadridbombingswherethe closesthospitalreceived272patientsin25hoursSuchasurgediffersdramaticallyfrom thegradualinfluxofpatientsafteranoutbreakofinfectiousdiseaseoranenvironmental emergencysuchasaheatwavewhichcanlastseveraldaystoweeksafterwardsInaddition injuriestoworkersinvolvedinrecoveryprocedurescanleadtoasecondarywaveinsurge ThekeyquestionisthisCanhospitalsmeetthechallenge

Healthcareandpublichealthspecialistsanticipateprofoundproblemsinadequatelycaring fortheresultingsurgeofvictimsOurcurrenthealthcaresystemespeciallytheemergency caresystemisalreadyseverelystrainedbyitsroutinevolumeofdailycare

Furtherthehealthcaresystememergencydepartmentsandintensivecareunits(ICUs) ofacutecarehospitalsarechronicallyovercrowdedandresource-constrainedWithout immediatefederalassistancemanyifnotmostcommunitieswouldhavedifficulty caringforasurgeofvictimsbecauseeachhospitalandemergencymedicalservicediffers dramaticallyincapacitytrainingandlevelofcoordinationIndeedaterroristbombingin theUnitedStateswouldbealdquopredictablesurpriserdquo

ToaddressthechallengesposedbysuchaneventCDCrsquosNationalCenterforInjury PreventionandControl(CDCrsquosInjuryCenter)convenedanexpertpanelinOctober 2005andJanuary2006Thepanelincludedexpertsintheareasofemergencymedical servicesemergencymedicinetraumasurgeryburnsurgerypediatricsotolaryngology intensivecaremedicinehospitalmedicineradiologypharmacologynursinghospital administrationlaboratorymedicine(bloodbank)andpublichealthThepanelwas chargedwithidentifyingcreativestrategiesthatcouldbeadoptedinatimelymannerto addresssurgeissuesfromterrorismThepanelfocusedonrecommendingstrategiesfor rapidmanagementoflargenumbersofbombingcasualtiesTheyexaminedtherelated challengesthatwouldconfrontnotonlythegeneralemergencymedicalresponseand healthcaresystembutwouldalsoaffectselectmedicaldisciplinesThoughdeveloped inthecontextofasurgeofinjuriesfromaterroristbombingtherecommendationsin thisreportmayimprovetheresponsetoandmanagementofasurgeofpatientsfromany causeincludingbiologicalchemicalornuclear Thisdocumentwhichistheresultoftheexpertpanelmeetingsreflectstheopinionsand recommendationsoftheexpertsItincludesadescriptionofsystem-wideanddiscipline-

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 2: Surge Capacity for Terrorist Bombings: Challenges and Proposed

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Challenges and Proposed Solutions

US DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Disease Control and Prevention NationalCenterforInjuryPreventionandControl

DivisionofInjuryResponse

AtlantaGeorgia April2007

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings is a publication of the National Center for Injury Prevention and Control Centers for Disease Control and Prevention

Centers for Disease Control and Prevention Julie Louise Gerberding MD MPH

Director

Coordinating Center for Environmental Health and Injury Prevention Henry Falk MD MPH

Director

National Center for Injury Prevention and Control Ileana Arias PhD

Director

Division of Injury Response Richard C Hunt MD FACEP

Director

Authors

Scott M Sasser Richard C Hunt Bob Bailey Jon Krohmer Steve Cantrill Kevin Gerold Mark Johnson Arthur Kellermann Patricia Lenaghan James Morris Brent Myers Richard Orr Thomas Peters Paul Schmidt on behalf of the Surge Capacity Expert Panel

Suggested Citation National Center for Injury Prevention and Control In a Momentrsquos Notice Surge Capacity for Terrorist Bombings Atlanta (GA) Centers for Disease Control and Prevention 2007

Contents

Executive Summary1

Background3

Surge Capacity Challenges7

System-wideChallenges7

Discipline-specificChallenges10

Surge Capacity Solutions 19

AddressingSystem-wideChallenges19

AddressingDiscipline-specificChallenges21

Conclusion 47

Acknowledgements 47

References 50

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings i

Executive Summary Explosivedevicesandhigh-velocityfirearmsaretheterroristsrsquoweaponsofchoiceThe devastationwroughtintwoEuropeancapitalsMadridandLondondemonstratethe impactthatcanbeachievedbydetonatingexplosivesamongdenselypackedciviliansIn aninstantanexplosioncanwreakhavocmdashproducingnumerouscasualtieswithcomplex technicallychallenginginjuriesnotcommonlyseenafternaturaldisasterssuchasfloods tornadoesorhurricanesBecausemanypatientsself-evacuateafteraterroristattack andprehospitalcaremaybedifficulttocoordinatehospitalsnearthescenecanexpect toreceivealargeinfluxmdashorsurgemdashofvictimsafteraterroriststrikeThisrapidsurgeof victimstypicallyoccurswithinminutesexemplifiedbytheMadridbombingswherethe closesthospitalreceived272patientsin25hoursSuchasurgediffersdramaticallyfrom thegradualinfluxofpatientsafteranoutbreakofinfectiousdiseaseoranenvironmental emergencysuchasaheatwavewhichcanlastseveraldaystoweeksafterwardsInaddition injuriestoworkersinvolvedinrecoveryprocedurescanleadtoasecondarywaveinsurge ThekeyquestionisthisCanhospitalsmeetthechallenge

Healthcareandpublichealthspecialistsanticipateprofoundproblemsinadequatelycaring fortheresultingsurgeofvictimsOurcurrenthealthcaresystemespeciallytheemergency caresystemisalreadyseverelystrainedbyitsroutinevolumeofdailycare

Furtherthehealthcaresystememergencydepartmentsandintensivecareunits(ICUs) ofacutecarehospitalsarechronicallyovercrowdedandresource-constrainedWithout immediatefederalassistancemanyifnotmostcommunitieswouldhavedifficulty caringforasurgeofvictimsbecauseeachhospitalandemergencymedicalservicediffers dramaticallyincapacitytrainingandlevelofcoordinationIndeedaterroristbombingin theUnitedStateswouldbealdquopredictablesurpriserdquo

ToaddressthechallengesposedbysuchaneventCDCrsquosNationalCenterforInjury PreventionandControl(CDCrsquosInjuryCenter)convenedanexpertpanelinOctober 2005andJanuary2006Thepanelincludedexpertsintheareasofemergencymedical servicesemergencymedicinetraumasurgeryburnsurgerypediatricsotolaryngology intensivecaremedicinehospitalmedicineradiologypharmacologynursinghospital administrationlaboratorymedicine(bloodbank)andpublichealthThepanelwas chargedwithidentifyingcreativestrategiesthatcouldbeadoptedinatimelymannerto addresssurgeissuesfromterrorismThepanelfocusedonrecommendingstrategiesfor rapidmanagementoflargenumbersofbombingcasualtiesTheyexaminedtherelated challengesthatwouldconfrontnotonlythegeneralemergencymedicalresponseand healthcaresystembutwouldalsoaffectselectmedicaldisciplinesThoughdeveloped inthecontextofasurgeofinjuriesfromaterroristbombingtherecommendationsin thisreportmayimprovetheresponsetoandmanagementofasurgeofpatientsfromany causeincludingbiologicalchemicalornuclear Thisdocumentwhichistheresultoftheexpertpanelmeetingsreflectstheopinionsand recommendationsoftheexpertsItincludesadescriptionofsystem-wideanddiscipline-

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 3: Surge Capacity for Terrorist Bombings: Challenges and Proposed

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings is a publication of the National Center for Injury Prevention and Control Centers for Disease Control and Prevention

Centers for Disease Control and Prevention Julie Louise Gerberding MD MPH

Director

Coordinating Center for Environmental Health and Injury Prevention Henry Falk MD MPH

Director

National Center for Injury Prevention and Control Ileana Arias PhD

Director

Division of Injury Response Richard C Hunt MD FACEP

Director

Authors

Scott M Sasser Richard C Hunt Bob Bailey Jon Krohmer Steve Cantrill Kevin Gerold Mark Johnson Arthur Kellermann Patricia Lenaghan James Morris Brent Myers Richard Orr Thomas Peters Paul Schmidt on behalf of the Surge Capacity Expert Panel

Suggested Citation National Center for Injury Prevention and Control In a Momentrsquos Notice Surge Capacity for Terrorist Bombings Atlanta (GA) Centers for Disease Control and Prevention 2007

Contents

Executive Summary1

Background3

Surge Capacity Challenges7

System-wideChallenges7

Discipline-specificChallenges10

Surge Capacity Solutions 19

AddressingSystem-wideChallenges19

AddressingDiscipline-specificChallenges21

Conclusion 47

Acknowledgements 47

References 50

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings i

Executive Summary Explosivedevicesandhigh-velocityfirearmsaretheterroristsrsquoweaponsofchoiceThe devastationwroughtintwoEuropeancapitalsMadridandLondondemonstratethe impactthatcanbeachievedbydetonatingexplosivesamongdenselypackedciviliansIn aninstantanexplosioncanwreakhavocmdashproducingnumerouscasualtieswithcomplex technicallychallenginginjuriesnotcommonlyseenafternaturaldisasterssuchasfloods tornadoesorhurricanesBecausemanypatientsself-evacuateafteraterroristattack andprehospitalcaremaybedifficulttocoordinatehospitalsnearthescenecanexpect toreceivealargeinfluxmdashorsurgemdashofvictimsafteraterroriststrikeThisrapidsurgeof victimstypicallyoccurswithinminutesexemplifiedbytheMadridbombingswherethe closesthospitalreceived272patientsin25hoursSuchasurgediffersdramaticallyfrom thegradualinfluxofpatientsafteranoutbreakofinfectiousdiseaseoranenvironmental emergencysuchasaheatwavewhichcanlastseveraldaystoweeksafterwardsInaddition injuriestoworkersinvolvedinrecoveryprocedurescanleadtoasecondarywaveinsurge ThekeyquestionisthisCanhospitalsmeetthechallenge

Healthcareandpublichealthspecialistsanticipateprofoundproblemsinadequatelycaring fortheresultingsurgeofvictimsOurcurrenthealthcaresystemespeciallytheemergency caresystemisalreadyseverelystrainedbyitsroutinevolumeofdailycare

Furtherthehealthcaresystememergencydepartmentsandintensivecareunits(ICUs) ofacutecarehospitalsarechronicallyovercrowdedandresource-constrainedWithout immediatefederalassistancemanyifnotmostcommunitieswouldhavedifficulty caringforasurgeofvictimsbecauseeachhospitalandemergencymedicalservicediffers dramaticallyincapacitytrainingandlevelofcoordinationIndeedaterroristbombingin theUnitedStateswouldbealdquopredictablesurpriserdquo

ToaddressthechallengesposedbysuchaneventCDCrsquosNationalCenterforInjury PreventionandControl(CDCrsquosInjuryCenter)convenedanexpertpanelinOctober 2005andJanuary2006Thepanelincludedexpertsintheareasofemergencymedical servicesemergencymedicinetraumasurgeryburnsurgerypediatricsotolaryngology intensivecaremedicinehospitalmedicineradiologypharmacologynursinghospital administrationlaboratorymedicine(bloodbank)andpublichealthThepanelwas chargedwithidentifyingcreativestrategiesthatcouldbeadoptedinatimelymannerto addresssurgeissuesfromterrorismThepanelfocusedonrecommendingstrategiesfor rapidmanagementoflargenumbersofbombingcasualtiesTheyexaminedtherelated challengesthatwouldconfrontnotonlythegeneralemergencymedicalresponseand healthcaresystembutwouldalsoaffectselectmedicaldisciplinesThoughdeveloped inthecontextofasurgeofinjuriesfromaterroristbombingtherecommendationsin thisreportmayimprovetheresponsetoandmanagementofasurgeofpatientsfromany causeincludingbiologicalchemicalornuclear Thisdocumentwhichistheresultoftheexpertpanelmeetingsreflectstheopinionsand recommendationsoftheexpertsItincludesadescriptionofsystem-wideanddiscipline-

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 4: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Contents

Executive Summary1

Background3

Surge Capacity Challenges7

System-wideChallenges7

Discipline-specificChallenges10

Surge Capacity Solutions 19

AddressingSystem-wideChallenges19

AddressingDiscipline-specificChallenges21

Conclusion 47

Acknowledgements 47

References 50

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings i

Executive Summary Explosivedevicesandhigh-velocityfirearmsaretheterroristsrsquoweaponsofchoiceThe devastationwroughtintwoEuropeancapitalsMadridandLondondemonstratethe impactthatcanbeachievedbydetonatingexplosivesamongdenselypackedciviliansIn aninstantanexplosioncanwreakhavocmdashproducingnumerouscasualtieswithcomplex technicallychallenginginjuriesnotcommonlyseenafternaturaldisasterssuchasfloods tornadoesorhurricanesBecausemanypatientsself-evacuateafteraterroristattack andprehospitalcaremaybedifficulttocoordinatehospitalsnearthescenecanexpect toreceivealargeinfluxmdashorsurgemdashofvictimsafteraterroriststrikeThisrapidsurgeof victimstypicallyoccurswithinminutesexemplifiedbytheMadridbombingswherethe closesthospitalreceived272patientsin25hoursSuchasurgediffersdramaticallyfrom thegradualinfluxofpatientsafteranoutbreakofinfectiousdiseaseoranenvironmental emergencysuchasaheatwavewhichcanlastseveraldaystoweeksafterwardsInaddition injuriestoworkersinvolvedinrecoveryprocedurescanleadtoasecondarywaveinsurge ThekeyquestionisthisCanhospitalsmeetthechallenge

Healthcareandpublichealthspecialistsanticipateprofoundproblemsinadequatelycaring fortheresultingsurgeofvictimsOurcurrenthealthcaresystemespeciallytheemergency caresystemisalreadyseverelystrainedbyitsroutinevolumeofdailycare

Furtherthehealthcaresystememergencydepartmentsandintensivecareunits(ICUs) ofacutecarehospitalsarechronicallyovercrowdedandresource-constrainedWithout immediatefederalassistancemanyifnotmostcommunitieswouldhavedifficulty caringforasurgeofvictimsbecauseeachhospitalandemergencymedicalservicediffers dramaticallyincapacitytrainingandlevelofcoordinationIndeedaterroristbombingin theUnitedStateswouldbealdquopredictablesurpriserdquo

ToaddressthechallengesposedbysuchaneventCDCrsquosNationalCenterforInjury PreventionandControl(CDCrsquosInjuryCenter)convenedanexpertpanelinOctober 2005andJanuary2006Thepanelincludedexpertsintheareasofemergencymedical servicesemergencymedicinetraumasurgeryburnsurgerypediatricsotolaryngology intensivecaremedicinehospitalmedicineradiologypharmacologynursinghospital administrationlaboratorymedicine(bloodbank)andpublichealthThepanelwas chargedwithidentifyingcreativestrategiesthatcouldbeadoptedinatimelymannerto addresssurgeissuesfromterrorismThepanelfocusedonrecommendingstrategiesfor rapidmanagementoflargenumbersofbombingcasualtiesTheyexaminedtherelated challengesthatwouldconfrontnotonlythegeneralemergencymedicalresponseand healthcaresystembutwouldalsoaffectselectmedicaldisciplinesThoughdeveloped inthecontextofasurgeofinjuriesfromaterroristbombingtherecommendationsin thisreportmayimprovetheresponsetoandmanagementofasurgeofpatientsfromany causeincludingbiologicalchemicalornuclear Thisdocumentwhichistheresultoftheexpertpanelmeetingsreflectstheopinionsand recommendationsoftheexpertsItincludesadescriptionofsystem-wideanddiscipline-

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

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CS123209

Page 5: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Executive Summary Explosivedevicesandhigh-velocityfirearmsaretheterroristsrsquoweaponsofchoiceThe devastationwroughtintwoEuropeancapitalsMadridandLondondemonstratethe impactthatcanbeachievedbydetonatingexplosivesamongdenselypackedciviliansIn aninstantanexplosioncanwreakhavocmdashproducingnumerouscasualtieswithcomplex technicallychallenginginjuriesnotcommonlyseenafternaturaldisasterssuchasfloods tornadoesorhurricanesBecausemanypatientsself-evacuateafteraterroristattack andprehospitalcaremaybedifficulttocoordinatehospitalsnearthescenecanexpect toreceivealargeinfluxmdashorsurgemdashofvictimsafteraterroriststrikeThisrapidsurgeof victimstypicallyoccurswithinminutesexemplifiedbytheMadridbombingswherethe closesthospitalreceived272patientsin25hoursSuchasurgediffersdramaticallyfrom thegradualinfluxofpatientsafteranoutbreakofinfectiousdiseaseoranenvironmental emergencysuchasaheatwavewhichcanlastseveraldaystoweeksafterwardsInaddition injuriestoworkersinvolvedinrecoveryprocedurescanleadtoasecondarywaveinsurge ThekeyquestionisthisCanhospitalsmeetthechallenge

Healthcareandpublichealthspecialistsanticipateprofoundproblemsinadequatelycaring fortheresultingsurgeofvictimsOurcurrenthealthcaresystemespeciallytheemergency caresystemisalreadyseverelystrainedbyitsroutinevolumeofdailycare

Furtherthehealthcaresystememergencydepartmentsandintensivecareunits(ICUs) ofacutecarehospitalsarechronicallyovercrowdedandresource-constrainedWithout immediatefederalassistancemanyifnotmostcommunitieswouldhavedifficulty caringforasurgeofvictimsbecauseeachhospitalandemergencymedicalservicediffers dramaticallyincapacitytrainingandlevelofcoordinationIndeedaterroristbombingin theUnitedStateswouldbealdquopredictablesurpriserdquo

ToaddressthechallengesposedbysuchaneventCDCrsquosNationalCenterforInjury PreventionandControl(CDCrsquosInjuryCenter)convenedanexpertpanelinOctober 2005andJanuary2006Thepanelincludedexpertsintheareasofemergencymedical servicesemergencymedicinetraumasurgeryburnsurgerypediatricsotolaryngology intensivecaremedicinehospitalmedicineradiologypharmacologynursinghospital administrationlaboratorymedicine(bloodbank)andpublichealthThepanelwas chargedwithidentifyingcreativestrategiesthatcouldbeadoptedinatimelymannerto addresssurgeissuesfromterrorismThepanelfocusedonrecommendingstrategiesfor rapidmanagementoflargenumbersofbombingcasualtiesTheyexaminedtherelated challengesthatwouldconfrontnotonlythegeneralemergencymedicalresponseand healthcaresystembutwouldalsoaffectselectmedicaldisciplinesThoughdeveloped inthecontextofasurgeofinjuriesfromaterroristbombingtherecommendationsin thisreportmayimprovetheresponsetoandmanagementofasurgeofpatientsfromany causeincludingbiologicalchemicalornuclear Thisdocumentwhichistheresultoftheexpertpanelmeetingsreflectstheopinionsand recommendationsoftheexpertsItincludesadescriptionofsystem-wideanddiscipline-

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 6: Surge Capacity for Terrorist Bombings: Challenges and Proposed

specificchallengesaswellasrecommendedsolutionstoaddressthesechallengesThe proposedsolutionsforthediscipline-specificchallengeshavebeenincorporatedintoeasy tousetemplatesthatcanassistvariousdisciplinesinmanagingsurgeneedsforinjuries Theneedsandresourcesofeachcommunitymustbeconsideredtoeffectivelyplanfora surgeofpatientsintoanalreadyoverburdenedhealthcaresystemAdmittedlycommunity resourcesarenotspecifictohandlingcasualtiesofexplosivesbutthelikelihoodofthis threatandthesuddendemanditwouldplaceonthehealthcaresystemmakeitimperative tomanagedeficienciesinsurgecapacitynowmdashnotwhencrisisstrikesmdashandtodosoinan aggressivebutthoughtfulmanner

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 7: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Background Currentpatternsinterroristactivityincreasethepotentialforciviliancasualtiesfrom explosionsRecenteventsinEgyptIndiaIraqIsraelSpainandtheUnitedKingdom clearlyindicatethatbombingstargetingcivilianpopulationsareanever-presentdanger worldwideTheUSDepartmentofStatereported7000terroristbombingsworldwide between1968and19991From2001through200morethan500internationalterrorist bombingscausedmorethan4600deaths1-excludingtheattacksofSeptember112001 whichessentiallyusedplanesasflyingbombs

TheUSFederalBureauofInvestigationconfirmed24incidentsofterroristbombingsin theUnitedStatesbetween1980and20014Morethan21000bombingincidents(actual accidentalattempted)occurredintheUSbetween1988and19985

In2005aloneaccordingtoreportscompiledfromtheTerroristAttackArchivesTerrorism ResearchCenter758terroristeventswerestagedin45countriesandmorethanhalf(N=99) werebombingsTheseeventsresultedin8019injuredpersonsand049deaths6

Despitejustifiableconcernsaboutthedangersofchemicalbiologicornuclearattacks bombingswithconventionalexplosivesremaintheterroristsrsquomethodofchoice Explosionsparticularlyinconfinedspacescaninflictmulti-systeminjuriesonnumerous patientsandproduceuniquemanagementchallengestohealthprovidersUnlikethe gradualinfluxofpatientsaftereventssuchasinfectiousdiseasesthesurgeofpatients afteranexplosiontypicallyoccurswithinminutesoftheeventandoverwhelmsnearby hospitalresources78Thepotentialforlargenumbersofcasualtiesandanimmediatesurge ofpatientsmaystressandlimittheabilityofemergencymedicalservices(EMS)systems hospitalsandotherhealthcarefacilitiestocarefortheonslaughtofcriticallyinjured victims9-11

Theongoingandincreasingthreatofterroristactivitiescombinedwithdocumented evidenceofdecreasingemergencycarecapacityrequirespreemptiveactionHealthcare andpublichealthsystemsindividualhospitalsandhealthcarepersonnelmustcollaborate toensurethatstrategiesareinplacetoeffectivelyreceiveevaluateandtreatlarge numbersofinjuredpatientstorapidlyidentifyandstabilizethemostcriticallyinjuredto evaluatetheseeffortsandtostrategicallyplanforfutureincidents

TheRoleoftheNationalCenterforInjuryPreventionandControl(CDCrsquos InjuryCenter)CentersforDiseaseControlandPrevention(CDC)

ThemissionofCDCrsquosInjuryCenteristopreventprematuredeathanddisabilityandto reducethehumansufferingandmedicalcostcausedbyinjuriesThismissionsupports CDCrsquosstrategicgoaltoprotectpeopleinallcommunitiesfromterroristthreatsAsameans topreventinjuriesandminimizetheconsequencesofinjurytheInjuryCenterusesthe publichealthapproachmdashasystematicprocesstodefinetheinjuryproblemidentifyrisk andprotectivefactorsdevelopandtestpreventioninterventionsandstrategiesandensure widespreadadoptionofeffectiveinterventionsandstrategies

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 8: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Manyagencieshaveaddressedissuesofsurgecapacityforeventssuchasbiological attacksmdashmostnotablyCDCrsquospublichealthandlaboratorysurgeprogramsandtheHealth ResourcesandServicesAdministrationrsquos(HRSA)hospitalpreparednessprogramTodate littleefforthasbeendirectedtowardincreasingsurgecapacityinresponsetoterrorist bombingsAfterin-depthdiscussionswithHRSAtheDepartmentofHomelandSecurity theFederalEmergencyManagementAgency(FEMA)theNationalHighwayTrafficSafety Administration(NHTSA)andCDCrsquosCoordinatingOfficeforTerrorismPreparednessand EmergencyResponsetheInjuryCenterlearnedthatCDCcouldplayauniquerolein identifyingsurgecapacityissuesrelatedtoterroristbombingsandproposingsolutions Furthermoreanysolutionstoenhancesurgecapacityinpreparationforterroristbombings directlyapplytosurgeissuesforothermanmadeornaturaldisasters

TothisendCDCrsquosInjuryCenterconvenedanexpertpanelinOctober2005andJanuary 2006Theexpertpanelwaschargedwithidentifyingcreativestrategiesthatcouldbe adoptedinatimelymannertoaddresssurgeissuesfromterrorisminessenceidentifying bothsystem-wideanddiscipline-specificconcernsandrecommendingfeasibleandaffordable strategiesforrapidlymanaginglargenumbersofbombingcasualtiesThisdocumentisthe resultofthosemeetingsreflectstheopinionsandrecommendationsofthisexpertpanel andincludesitsrecommendationsTheserecommendationsweredesignedforemergency medicalhealthcareandpublichealthsystemswiththecaveatthatimmediatestepsbetaken toensureaneffectiveresponseTokickofftheprocesstheexpertpanelsetobjectives

bull IncreasecollaborationbetweenCDCandfederalagenciesexternalpartnersand otherexpertsonissuesofsurgecapacityforinjuriesfromconventionalweapons

bull Identifyfactorsthatlimitrapidassessmentandtreatmentofinjuredpatientsin thefieldandathospitals(includingtriageavailabilityofradiologyandaccessto operatingtheatres)anddevelopmechanismstoaddressthesefactorsand

bull Developastrategyandidentifymechanismstowidelydisseminateandimplement findingsfromtheexpertpanel(egWebprintpublicationsandtrainingcurricula)

Thepanelrepresentedabroadspectrumofmedicalcareandadministrativedisciplines requiredtocareforvictimsofabombingPanelmembersincludedpersonnelfromemergency medicalservicesphysiciansspecializinginemergencymedicinetraumasurgeryburnsurgery pediatricsotolaryngologyintensivecaremedicinehospitalmedicineandradiologyexperts inpharmacologynursinghospitaladministrationandbloodbankingandexpertsinpublic healthExpertpanelmembersarelistedintheacknowledgementssectionofthisreport

TheEvolutionofTerrorism

Attheheartofandasanimpetusforthismeetingisthefactthatterroristattacksremain anever-presentthreatTerroristeventscontinuetooccurgloballyandonanalarming scaleBombingsmdashtheperpetratorsrsquomethodofchoicemdashremainarealandconstantthreat averagingtwoterroristattacksperdayworldwidein20056Inthepastthirtyyears terrorismhasevolvedfrommostlysecularnationalistmovementstodiversemultinational globalorganizations12Theseorganizationshavedifferentmotivationsandtacticsand theirbombingsareincreasinglylethal1aswitnessedinMadrid(March2004)London

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 9: Surge Capacity for Terrorist Bombings: Challenges and Proposed

(July2005)andMumbai(July2006)terroristeffortsrevealanever-increasingdegreeof sophisticationcoordinationandcapacityforharm

LessonsLearnedinMadrid

Inanefforttoprovideaframeworktothemeetingsandsubsequentdiscussionsthepanel waspresentedwiththeexampleoftheMarch2004Madridbombingsatthebeginning ofthefirstmeetingTheMadridexperienceprovidesareal-lifescenarioofwhatUS healthcareprovidersandsystemsmustbepreparedtoconfrontacomplexcoordinated attackwiththousandsinjuredandarapidsurgeofpatientsintosurroundinghospitalsOn March112004between079and0742hourstenterroristbombsdetonatedonfour crowdedcommutertrainskilling177peopleinstantlyandinjuringmorethan2000Three hundredandtwelvepatientswereevaluatedandtreatedatGregarioMaranonUniversity GeneralHospital(GMUGH)272ofthemarrivingbetween0759and100hoursThe Madridresponseentailedmultiplelogisticalandoperationalchallengesincludingfield triageandtransportationofinjuredpersonsinpatientdischargeevacuationofemergency departments(EDs)andintensivecareunits(ICUs)andmultiplesurgicalproceduresand tests(hundredsofradiographscomputerizedtomography(CT)scansandultrasounds)By 2100hoursthatsameday140casualtieshadbeentreatedatmultiplehospitalsofthese 966hadbeentransportedto15publiccommunityhospitals14Panelmemberswereasked todescribehowtheirdisciplinewouldrespondtotheMadridexample

TerroristBombingsintheUnitedStatesAldquoPredictableSurpriserdquo

TherealityofpersistentcomplexglobalterroristbombingssuchasMadridmake terroristbombingsintheUSaldquopredictablesurpriserdquoTheexpertpanelreviewedthe characteristicsofldquopredictablesurprisesrdquolistedbelowearlyinthecourseofthemeetingprocess toprovidebackgroundoncommonproblemsthatcouldhindereffectivesurgeresponse andinanefforttoidentifyconcernsandissuesthatneededtobeaddressedwithintheir recommendations

ThefollowingcharacteristicsofldquopredictablesurprisesrdquooutlinedbyBazermanand Watkins15applytoterroristbombingsandtheUS

1Asharedtraitofpredictablesurprisesisthatleadersknewaproblem existedandthattheproblemwouldnotsolveitself

ReportsofbombingsoccuralmostdailyWhenmdashnotifmdashterrorismreturnstothe USourEMSandhospitalsystemswillbeill-equippedtomanagethe consequences

2Predictablesurprisescanbeexpectedwhenorganizationalmembers recognizethataproblemisgettingworseovertime

TerroristeventsshownosignsofabatingBetween2001and200morethan500 internationalterroristbombingsresultedinmorethan4600deathsasreported bytheUSDepartmentofState1-In2005alone758worldwideterroristevents occurredofwhich99werebombingsTheseeventsoccurredin45countriesand resultedin8019personsinjuredand049deaths6

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 10: Surge Capacity for Terrorist Bombings: Challenges and Proposed

3Fixingtheproblemwouldincursignificantcostsinthepresentwhilethe benefitsofactionwouldbedelayedandambiguous

AcentralissueinpreparingforterroristbombingsintheUSistoproactively educatehealthcareprovidersintheclinicalmanagementofbombinginjuries EducationisexpensiveEvenifhealthcareprovidersareinitiallytrainedtocare forbombing-relatedinjuriesunlesstheseterroristeventsbecomeamorefrequent andunfortunaterealityeducationmustberepeatedregularlytoassurecurrency ofknowledgeandclinicalcompetencyAnotherissueconcernstherapidpushof clinicalinformationimmediatelyafteraneventThemechanismsandcapabilityto dothisneedtobedevelopedandmaybecostlyFinallymanyEMSsystemsand hospitalsdonothavecapacitytocareforpatientsbeyondtheirusualvolumeand somedonothavecapacitytocareforthevolumetheynowhaveasevidenced byfrequentambulancediversionsandlengthydelaysforambulancestooff-loadpatientsathospitalEDsThecostofincreasingfacilitycapacityintheEMS andhospitalsystemsmaybesubstantialAlthoughincreasingcapacitywillhave immediateimpactondailyoperationsinEMSandhospitalsthebenefitsofeducation andbettersystemsfordisseminatinginformationwillnotbefullyrecognizeduntil usedinresponsetoaterroristattackorotherdisaster

4Decisionmakersoftenfailtoprepareforpredictablesurprisesbecause thenaturalhumantendencyistomaintainthestatusquo

Outsidethemilitaryourcountryrsquoshealthcareprovidershavelittleexperience withterroristbombingsmdashparticularlythosecapableofproducingmanypotentially survivableinjuriesInjuryistheleadingcauseofdeathintheUnitedStatesfor personsbetweentheagesof1and4416thusmanycivilianhealthcareproviders especiallythoseintraumasystemshavevastexperienceininjurycareincluding incidentswithmultiplecasualtiesHoweverwehavelearnedfromtheexperiences ofourmilitaryandinternationalcolleaguesthatclinicalmanagementofcasualties fromterroristbombingsdiffersconsiderablyfromthatseendailyintraumacenters (egbluntandpenetratingtrauma)Toassumewecanprovidethesamelevelof careforlargenumbersofvictimsfromterroristbombingsaswedoforvictimsofa buscrashisself-deceivingmdashanaturalreactionistomaintainthestatusquoRelying ontraditionaldisastermanagementandtraumalifesupporttrainingisfareasierand lessexpensivethanlearningandpracticingnewskills

5Asmallvocalminoritybenefitsfrominactionandismotivatedtosubvert theactionsofleadersfortheirpersonalbenefit

Nomatterwhatthemotivationsomepeoplebenefitfrominaction

6Leaderscanexpectlittlecreditforthepreventionofpredictablesurprises

Advocatingforandacquiringresourcesforterroristbombingpreparednessand responseischallengingmdashespeciallywhensomanycompetingpreparednessand responseneedsmustalsobemetWithlimitedresourcesandtheneedfornear-term resultsleaderswhoprepareforeventsthatmaynotoccurcanexpectlittlecredit forbeingproactive

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 11: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Surge Capacity Challenges System-wideChallenges

ThethreatofterrorismexistsatatimewhenourhospitalsandEDsarestrugglingtocare forthepatientswhopresentduringroutineoperationseachdayHospitalsandemergency healthcaresystemsarestressedandfaceenormouschallengesAmbulancesareroutinely divertedfromonefacilitytoanotherAccordingtoa200reportfromtheNationalCenter forHealthStatistics4ofUSEDsdivertedambulancesfromprimarydestinations diversionsoccurredmorefrequentlyinmetropolitanareas(50ofmetrohospitals)16 EmergencydepartmentsroutinelyoperateabovecapacitySometimesparamedicsare forcedtowaitforextendedperiodsbeforetheirpatientscanbetransferredtohospital staffPatientsareevaluatedandtreatedinEDhallwaysandheldforhoursorevendays awaitingplacementinaninpatientbedashospitalsstrugglewithhighoccupancyIn 200therewere119millionvisitstoEDsintheUSrepresentinga26increasefrom 199rsquos90millionvisitsDuringthissameperiodthenumberofUSEDsdecreased 1417Theproblembecameworseinthe1990swhenournationlost10000staffed inpatientmedicalsurgicalbedsand7800ICUbeds18ReductionsinhospitalswithEDs regionalizationofsurgicalcareincreasesinnon-emergencypatientvisitstoEDsdiversion ofEMSandpersonnelshortageshaveledtounprecedentedcrowdinginEDs19-2The InstituteofMedicinerecentlyreleasedathree-partreporthighlightingthechallengesfacing ournationrsquosemergencycaresystem24-26

Thisisthecontextinwhichweconfrontthegrowingthreatofinternationalterrorism Hospitalsarewhollyunequippedtohandleasuddensurgeofhighlycomplexinjuries

Ifalarge-scaleevent(manmadeornatural)occurshealthcaresystemsandhospitals mustbeabletotreatanimmediateandpotentiallylargeinfluxofpatientsArecent CDCpublicationdeterminedthataboutthreefourthsofhospitalshaddisasterplansthat addressedexplosivesbutfew(onefifth)hadactuallyconductedadrillinvolvingimagined useofexplosives27

Issuesaffectthespectrumofinjurycarefromprehospitalthroughrehabilitationandalso affectpersonnelfromfirechiefstraumasurgeonsandnursingsupervisorstoemergency medicaltechniciansManyproblematicareasstandbetweenthecurrentrealityof emergencycareintheUnitedStatesandtheeffectivemanagementofaMadrid-likeevent

1OrganizationandLeadership

Effectivepreparednessandresponsedemandanestablishedfunctionalleadership structurewithclearorganizationalresponsibilitiesInmanyinstancesparticularly atalocaloperationallevelsuchpreparationhasnotoccurredConsequently confusionoverwhohasresponsibilityforspecificactionswilloccurincreasingthe potentialforredundanteffortsorgapsindecision-making

2AlterationsinStandardsofCare

Alteringthestandardsofmedicalcareprovidedinordertodothegreatestgoodfor thecommunityisaconceptandpracticethatisfraughtwithethicalsocietaland legalissuesmakingitdifficulttosurmount

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 12: Surge Capacity for Terrorist Bombings: Challenges and Proposed

3Education

Disasterpreparednessandresponseeducationisnotincludedinmostmedical ornursingschoolcurriculaandwiththeexceptionofemergencymedicine preparednessandresponseisnotarequirementinresidencytrainingprograms Thusmosthealthcareprovidersarenotpreparedtohandleclinicalcareduringa disasterAsstandardcurriculumemergencymedicaltechnician(EMT)paramedics arerequiredtocompleteamoduleonldquomedicalincidentcommandrdquoYetEMTshyIntermediatesandEMT-BasicsdonotalwaysreceivethisessentialtrainingAwellshylinkededucationalprocessforthoseinvolvedinmasscasualtydisasterpreparation andresponseisnotyetavailable

4Communications

Effectiveandtimelycommunicationsareessentialtofunctionalcommandand controladmittedlycommunicationfailure(prehospitalhospitalandpublic)isa recurrentthemeduringandimmediatelyafteradisaster

5Transportation

Coordinatedtransportationserviceisvitalandoftentimelyandeffectiveuse ofmutualaidtransportunitstotransportortransferpatientstotertiarycareis challengingAdditionallythereiscurrentlynocomprehensiveplanfordisaster responsewhicheffectivelyintegratescivilianwithmilitarymedicaltransport resources

6InfrastructureandCapacity

Communitiesdifferintheircapabilitiesandinfrastructuretohandledisastersinthe prehospitalandhospitalarenasRegardlessofacommunityrsquoscapabilitiesandthelevel ofcoordinationbetweenresourcesthoseinjuredfromanexplosionwillrapidlyseek carefromorwillbetransportedtothenearesthospital28andmaynotseekcareatthe facilitiesdesignatedbyexistingresponseplansThusallcommunitiesneedplansthat havebeensuccessfullyandrepeatedlydrilledAdditionallyfacilitiesvaryincapabilities andstaffingAnyfacilitywhetheritofferstertiary(iespecialty)careorcommunity ruraloralternatecarewillundoubtedlyfaceproblemsinseveralareas

bull Personnel

Shortagesofqualifiedpersonnelincludingnursesandspecializedtechnicians existthroughoutourhealthcaresystemDuringamasscasualtyeventthese shortagescouldmanifesttocatastrophiclevelsSomestaffmaynotrespond duringabombingorotherdisastereventforvariousreasonsincludingfear forpersonalsafetyfamilyissuesorinjuryEstimatingavailablestaffmaybe difficultbecausemanyworkatmultiplefacilitiesConverselythescreening managingandcredentialingofwell-intentionedvolunteersduringadisaster canbechallengingifnotimpossible

bull Equipment and supplies

Shortagesofessentialequipmentandsuppliesoftenoccurintheaftermathof alarge-scaleterroristbombingornaturaldisasterMoreovermostfacilitiesin agivenregionusethesamesuppliersforback-upstockandequipment(eg pharmaceuticalsgeneralmedicalsuppliesventilators)

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 13: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Information technology (data managementdata systems)

OftentimessoftwaresystemsinvolvingEMSserviceshospitalsandhealth departmentsareincompatibleTomaximizepatientoutcomesandallow familymemberstoquicklylocatelovedonesadatamanagementsystemmust havetheabilitytotrackpatientsfromthescenetothehospitaltrackpatients throughoutthefacilityandtracktransferstootherfacilities

bull Cost

Preparationandincidentmitigationrequiresacommitmentofresources Trainingprehospitalprovidersstockpilingkeyequipmentsuchasstretchers andreservingcapacityinthebloodsupplywillbeexpensive

bull Interoperability

Aneffectivemedicalresponsetoaterroristbombingdemandsthatthe responsesystemcomponents(personnelorganizationsandcommand structures)areinteroperableYetservicesagenciesandsystemsare notintegratedformaximumefficiency(ieequipmentpreparation communicationsandincidentcommandbothprehospitalandhospital)

7PotentialBottlenecks

Despitetheimpactoftheseeventsonmultipleareasofclinicalcaretherearesome areaswhoseresponseandcapabilitymayimpactpatientsacrossthespectrumofcare

bull Radiology

Giventhenatureofinjuriesrelatedtoterroristbombingsthemostvictims willundergomultipleradiologystudiesInMadrid50radiologystudies andinterventionswereperformedthedayofthebombing14Thenumbers ofpatientsrequiringstudiesmayleadtoabottleneckandhinderthe institutionrsquosabilitytostreamlinecareHowevertodateprofessional radiologysocietieshavenotfocusedonsurgecapacityforbombingvictims andthepotentialforradiologytobecomeabottleneckInsteadtheyhave focusedexclusivelyondetectionandtreatmentofradiationemergenciesand disasters

bull Critical Care

IfaterroristbombingincreasesthedemandforcriticalcareICUservices whichinturnexceedsreserveICUcapacityhospitalswouldhavelimited abilitytodivertortransferpatientstootherhospitalsandwillneedaplanin placetoprovideemergencymasscriticalcare

bull Pharmacy

Ensuringanadequatesupplyofrequiredpharmaceuticalsthroughoutthe institutionandcommunityisessentialandmayprovechallengingThismay becomplicatedbythefactasnotedabovethatmanyfacilitiesinagiven regionusethesamesuppliersforback-upstockandsupply

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 14: Surge Capacity for Terrorist Bombings: Challenges and Proposed

8Triage

Ourcurrentplanningandpreparednessactivitiesassumethatprehospitalproviders willbedispatchedincoordinatedfashionwillarriveonthescenetotriagepatients andwilltransportthemtotheappropriatefacilitiestherebypreventingany componentofthesystemfrombeingoverwhelmedInmanydisastershowever mostvictimsself-transportoraretransportedbyotherlaypersonsVictimsdonot waitforanorganizedfieldtriagesystemtocomeintoeffectconsequentlythe systemorfacilitiesareoverwhelmed28

9LegalIssues

Multiplelegalissuesimpacttheresponsetoaterroristbombingorothermajor disasterandmayimpacteffectivecoordinatedmedicalcarethatoptimallyutilizes allofacommunityrsquosresourcesExamplesincludecredentialingofprovidersaltered standardsofcarestandardsforclinicaldocumentationtheEmergencyMedical TreatmentandActiveLaborAct(EMTALA)theHealthInsurancePortabilityand AccountabilityAct(HIPAA)orClinicalLaboratoryImprovementAmendments(CLIA)

Discipline-specificChallenges

Eachoftheaforementionedproblemshasanimpactonthespectrumofcarehowever uniqueexamplesexistformanydisciplinesTheexpertpanelalsoidentifiedthefollowing discipline-specificchallengesandprovidedfeasibleandaffordablestrategiesforeffectively addressingsurgecapacity(Theproposedsolutionsareprovidedinatemplateformatat theendofthisdocument)

1EmergencyMedicalServiceResponse

AsinitialrespondersEMSprovidersandpersonnelmustconfrontseveralissues including

bull Personal protection

Currentlythereisnounifiedapproachtoprotectrescuersorstagea responseWhendoappropriateconcernsforscenesafetyandthepotential forsecondaryexplosivedeviceshindertheinitialresponse

bull Decontamination

Thoughtreatmentwillbedelayeddecontaminationmaybeimperative Uniformpoliciesandprotocolsfordecontaminationofpersonnelandpatients needtobeestablishedforallscenarios(egweatherbombing)

bull Incident command

Interoperabilitybetweenprehospitalandhospitalcommandstructuresisa challengeThischallengemanifestsnotonlyinthetechnicalaspectsofradio interoperabilitybutalsointheinterdisciplinaryaspectsofcommunications plansAunifiedincidentcommandstructuremustbeincorporatedintohealth careandEMSpracticefurtherEMSmustbedesignatedaspartofthefield responsecommandstructure

10 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 15: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Field triage

Althoughmultipletriagesystemsareusedacrossthecountrythereisno agreed-uponmethodologyforfieldtriageduringadisaster

bull Destination decisions

Determiningtheappropriatedestinationintheaftermathofaneventmaybe difficultespeciallyiftheinitialsceneldquosize-uprdquohasnotbeenperformed

bull Hospital evacuations

WheneverEMStransferspatientsfromhospitalstofreeupacutecarebeds normalhospitalfunctionsareadverselyaffected

bull Sustainability of operations

Providingpersonnelwithneededsupport(egphysicalemotional)and maintainingfacilitiesequipmentandsuppliesintheaftermathofaneventis anongoingchallenge

2EmergencyDepartmentResponse

Theemergencydepartment(ED)isacentralportaltoanyhospitalassuchthe EDiswhereinitialinformationaboutadisasteriscommunicatedThechallengeis todeterminethemagnitudeoftheeventandinitiatetheappropriateinstitutional responseThisresponsemustbeinconcertwiththeassessedmagnitudeincluding decisionstodeclareaninstitutionaldisastertodeclareaninstitutionallock-down andtodetermineifrecipientvictimdecontaminationisneededTodetermine theextentoftheresponsethequalityandquantityofinformationfromthefield andbetweentheregionalemergencyoperationscenterandhospitaliscritical Frequentlyinformationchallengesandcommunicationsareasourceoffailure

Inalarge-scaleeventeachhospitalmusthavethecapabilitytoincreasestaffing rapidlyassessitsavailablebedstatusandmakeoccupiedbedsavailablemdashespecially intheEDoperatingtheatresandcriticalcareunitsTofreeupbedshospitals shouldcancelelectivesurgeriesandadmissionsopentraditionallynon-patient hospitalareasforpatientcare(egclassroomsofficesetc)andbeginearly dischargeforinpatientsasappropriate

Duringamasscasualtyeventtransferofpatientstoanalternativecaresitemaybe delayedduetothetimepersonnelandequipmentneededtosetupthatsiteHowever developmentofanalternativesitewillovertimefreeupnon-criticalcarebeds

Keyissuesfollow

bull Ascertaining the validity and scope of the eventNotificationisessentialto activateandimplementanappropriateresponseinformationupdatesmust beconsistentandfrequent

bull Incident commandAHospitalIncidentCommandSystem(HICS)mustbe implementedwithintheEDhospitalandcommunityHICSisawidelyused emergencymanagementsystemknownforprovidingachainofcommand thatcanmobilizeatamomentsnoticeprovideaccountabilityofposition functionsallowflexibleresponsestoemergenciesimprovedocumentation

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 11

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 16: Surge Capacity for Terrorist Bombings: Challenges and Proposed

offacilityactionsprovideacommonlanguagetofacilitateoutsideassistance anddevelopprioritizedresponsechecklistsforseniorleadershipEach hospitalshouldbepartofaregionalunifiedcommandstructure

bull Discharging patients from the EDTofreeupresourcespatientsshouldbe dischargedortransferredtootherareasforcare

3SurgicalandIntensiveCareUnitResponse

Multiplefactorsaffecttraumasurgeryanditspreparednessandresponsetoa bombingeventornaturaldisaster

bull Changes in surgical practice

Therecentincreasedinterestindisasterresponsecapabilitiesisincontrastto thegeneralsurgerycommunityrsquosdecreasedinterestinmanagingemergency surgeryThustheknowledgebaseandskillsettomanageaMadrid-type scenarioisbeingconcentratedatfewerhospitalsManyhospitalswiththe capacitytohandlesurgeasitrelatestobedsandstaffinghavelittletechnical capabilitytomanageasurgeofpatientsfromabombing

bull Time of day

AsintheMadridbombingsthetimeoftheeventiscriticalfortraumacenters andcommunityhospitalsHoweverdisasterplanningoftendoesnotconsider timeofdayAt0200hoursforexampleacommunityhospitalmaynothave operatingtheatrecapability

bull Limited ICU beds

Overcrowdingmayrequiredecisionstodelaysurgeriesidentifybedsinother areasofthehospitalandortransferpatientstoanotherfacility

bull Loss of excess capacityCapacity on a given day

TheUShealthcaresystemhassystematicallyanddeliberatelyeliminated capacitybecauseunusedcapacityisanadditionalexpense

bull Education

Moresurgeonsespeciallythoseintraumacentersneedfurthereducationon theplanningandresponseprocessTheUSmilitaryinIraqhassuccessfully demonstratedconceptsinsurgicalsurgecapacitymanagementthatshould betranslatedimmediatelytocivilianmedicineFurtherIraqrsquosexperience withdamage-control(emergency)surgeryhasshownthatmorepatientsrsquolives canbesavedthroughtemporizingdamage-controlsurgerythanifpatients receivedtime-consumingdefinitivesurgery

AdditionallyafteraterroristattackcriticalcareandICUserviceswillbeneeded totreattheseriouslyillorinjuredcasualtiesTheemergencymasscriticalcare planshouldaddresshemodynamicresuscitationandsupportusingintravenous fluidsandvasopressorsadministrationofantibioticandotherdisease-specific countermeasuresprophylacticinterventionstoreduceadverseconsequencesof criticalillnessandbasicmodesofmechanicalventilationandshouldinclude

12 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 17: Surge Capacity for Terrorist Bombings: Challenges and Proposed

1 Interventionsthatimprovesurvivalwithoutwhichdeathislikely

2 Interventionsthatdonotrequireextraordinarilyexpensiveequipmentand

Interventionsthatdonotconsumeextensivestafforhospitalresources

Ifventilatorsareunavailabletotreatallpatientsinneedminimallyskilledindividuals coulduseanendotrachealtubetomanuallyventilatethepatientCriticalcareareas shouldbeequippedtomeasureataminimumoxygensaturationtemperature bloodpressureandurineoutputWhencriticalcareICUsarefullhospitalscan createadditionalcapacityinnon-ICUroomsconcentratedonspecificwardsor floorsPatientcareareasthatalreadycontainequipmentsimilartoICUrsquos(endoscopy andsurgicalsuites)aregoodalternativesbuttheseadhoccriticalcareareaswill increasecapacityonlyslightlyandrequirecessationofservicesnormallyprovided

Whenahospitalcannotmeetincreaseddemandforcriticalcareservicesusing itsexistingcriticalcarepractitionersatwo-tieredstaffingmodelcomprising noncriticalcarephysiciansandnursesmaybesubstitutedMembersoftheWorking GrouponEmergencyMassCriticalCare(CenterforBioterrorismattheUniversity ofPittsburgh)andtheSocietyofCriticalCareMedicineconcludedthatacritical carephysiciancansuperviseuptofournoncriticalcarephysicianswhocaneach manageuptosixcritically-illpatientsTheyalsoconcludedthatacriticalcarenurse couldsuperviseuptothreenoncriticalcarenurseswitheachcaringforuptotwo patientsInthismodelahospitalrsquoscriticalcarestaffismultipliedtowhereone criticalcarephysiciancouldoverseethecareofupto24critically-illpatientsand onecriticalcarenursecouldoverseethecareofuptosixcritically-illpatients29

AdditionallymanyofournationrsquosleadingchildrenrsquoshospitalswithlargePediatric IntensiveCareUnits(PICUs)operateatmaximumcapacityIfamasscasualty involvingchildrenandinfantsweretooccurthePICUsrsquoresponseandabilityto provideintensivecarewouldbeseverelyconstrained

Theemotionalissuessurroundingthecareforadyingordeadchildcompounds thisissueasparamedicsphysiciansandothersgenerallydonotwanttopronounce childrendeadatthesceneThustheywilltransportachildwhohasbeenpulseless andapneicforanhourandstillhopelesslyreceivingCPRtotheEDandultimately tothePICUwherethechildwillbedeclareddeceasedSuchconsiderationsaffect fieldtriageandcareinamasscasualtysituationFinallyPICUshaveachronic shortageoftrainedavailableandexperiencedstaff

4RadiologyResponse

Whereasinmanyareas(ICUbedsoperatingroomsventilatorsetc)theUnited Stateshasdiminishedcapacityithasinfactaslightsurplusofcapacityin radiologywhichwouldbebeneficialinmanagingmultiplebombingvictims

AdministratorshavelearnedthathospitalslosemoneywhenpatientswaitinanED orhospitalduetoinsufficientradiologycapacityForthisreasonhospitalshave investedinimagingtechnologiessuchascomputedtomography(CT)magnetic resonanceimaging(MRI)ultrasoundanddigitalimagingRadiologycapacityhas increasedandimprovedtechnologiesarenowwidelyusedStillrelativelyfew

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 18: Surge Capacity for Terrorist Bombings: Challenges and Proposed

UShospitalcentersandhealthcaresystemshaveenoughcapacityandabilityto maintainsufficientstaffinglevelstoeffectivelyusethisequipmentEachhospital differsinitscapabilitiesequipmentandpersonnel(techniciansandradiologists) Additionalproblemsmayincludepreservingradiologyforthemostappropriate criticalpatientsensuringimmediateaccesstobackupcomponentsofcritical equipmentandinteractingwithvendortechnicians

5BloodBankResponse

Inthelast0yearstheUnitedStateshasexperiencedonlyfivedisastersinwhich morethan100unitsofbloodwereusedIfalarge-scaleterroristbombingtook placelargeamountsofbloodwouldbeneededonlyifmanyvictimswereseriously injured

Thebloodbankingcommunityhasformedaninterorganizationaltaskforceto addressbloodneedsintheeventofadisasterTheAABB(formerlyknownasthe AmericanAssociationofBloodBanks)InterorganizationalTaskForceonDomestic DisastersandActsofTerrorism(AABBInterorganizationalTaskForce)unites nationalbloodorganizationsrepresentingvirtuallyallthenationrsquosbloodcenters (AABBAmericarsquosBloodCentersandAmericanRedCross)andhospitalandsupplier associationswithliaisonsfromtheDepartmentofHealthandHumanServicesFood andDrugAdministrationCDCandArmedServicesBloodProgramtocoordinate effortsinpreparationforandresponsetodisastersaffectingthebloodsupply Potentialissueswithournationrsquosbloodsupplyfollow

bull Disruption of the blood supply system

Lackofbloodwillprobablynotbeaproblembutdisruptionorinterference ofthebloodsupplysystemcouldwreakhavocDuringtimesofdisaster includingterroristattacksAmericanswillsearchforwaystohelpPotential donorswilldescendonhospitalsandbloodcentersandquicklyoverburden thesystemBloodcollectionprocessingandtestingarehighlyregulated proceduresinatechnicalsystemthatrequirestrainedstaffOnSeptember11 2001NewYorkandNewJerseyused224unitsofbloodwhileWashington andVirginiaused4mdashtotaling258unitsallofwhichwereontheshelfbefore thedisasteroccurred0Acrossthenationmorethanahalfmillionpotential donorrsquosvolunteeredblood

IntheeventofadisastertheAABBInterorganizationalTaskForcewillinform theAmericanpublicifblooddonationsareneededandtellthemhowandwhere todonateInmostinstancestheappropriatemessageisthatadditionalbloodis notneededimmediatelyafterthedisasterbutthatindividualsshouldcontact theirlocalbloodcenterstoscheduleadonationintheupcomingweeks

bull Transportation of blood

Evenwhenbloodproductsarenotshelvedatthesurgecapacitysitethe productscanbeavailableinhoursInfactbloodcanbetransportedtoa disasterlocationfasterthandonationscanbeprocessedTherearesome issueswithtransportingbloodforexampleauthorizationmayberequiredto transportbloodaroundthestateorcountryInadditionbloodcentersmay

14 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 19: Surge Capacity for Terrorist Bombings: Challenges and Proposed

havedifficultyobtainingdieselandunleadedfueltopowergeneratorsorto operatestaffvehiclesthattransportbloodFederalstateandlocalemergency preparednessofficesneedtomakebloodproductsapriorityforobtaining transportationandfuel

bull Local organization

Inadisasterbloodneedstobeplacedexactlywhereitisneededmdashatthe hospitalsservingthelargeinfluxofpatientsFewhospitalsregularlycollect bloodfewerstillarecapableofhandlinganinfluxofdonorswhilecaring fordisasterpatientsInsomemetropolitanareashospitalsmaybeserved almostentirelybyonebloodcenterinotherareashospitalsmightgetblood regularlyfromseveralsourcesPlannedandcoordinatedeffortsareneeded duringadisastertoknowwhichbloodcenterswillservicethehospitalsat surgecapacityWithinanhourofadisastertheAABBInterorganizational TaskForcewillconveneaconferencecallofnationalbloodorganizations HHSandlocalaffectedbloodcenterstodeterminelocalneedsforbloodand actionsnecessarytomeetthoseneedsTheTaskForcewillmeetagainhours ordayslatertocoordinatesubsequentblood-relatedefforts

bull Staff who can administer blood

Mosthospitalsaimforathree-daysupplyofbloodIfbloodisnotstoredat thehospitaltypicallythebloodcanbereadilyaccessedForahospitalto consumeathree-daybloodsupplyinthreehoursishighlyunlikelyInstead thehospitalmayhavetoofewtrainedstafftoadministerbloodSeveral documentsareavailabletoassistbloodcentershospitalbloodbanksand transfusionservicesprepareforandrespondtodisastersandactsofterrorism thatcouldaffectthebloodsupply1-

6HospitalistsrsquoReponse

Bytheendofthisdecadetherewillbemorehospitalists(physiciansorinternists caringforhospitalpatients)thanothermedicalsubspecialtiescurrentlyhalfthe hospitalswith200ormorebedsemployhospitalistsAlthoughtheymaynotbe directlyinvolvedinthecareofcasualtiesfromaterroristeventhospitalistswillbe vitalinrapidlydischarginginpatientsacceptingtransfersfromICUsandfreeingbed spaceforvictims

7AdministrationResponse

Whenaninstitutionisstressedclinicallyitwillalsobestressedadministratively Hospitalsfaceformidablechallengesinthepost-911eraShrinkingrevenuemargins putpressureonbudgetsandcomplicateinvestmentdecisionstopurchaseitemsfor contingencyoperationsUnlikenationswithpubliclyfundedhealthsystemsthe UShealthcareindustrymustsupportitscontingencyinvestmentneedsbypooling amixofprivatefundingwithlocalstateandfederalresourcesAsaresultevery hospitalhassomecapabilitybuttheclinicalandadministrativecapabilitiesofeach varywidely

TheUnitedStateshas4919communityhospitalsofwhich221aremajorteaching hospitalsThemajorteachinghospitalsarecomponentsofacademicmedical

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 15

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 20: Surge Capacity for Terrorist Bombings: Challenges and Proposed

centersoftenincludeaLevel1traumacenterandmaycoordinatelocalEMS transportThese221hospitalsarethefocalpointsofgraduatemedicaleducation technologyandtertiaryservicesShouldanincidentoccurthesehospitalswill beexpectedtoservethelocalcommunitythrougheitherdirectclinicalcareor systemcoordinationMaintainingthesehospitalsinthefaceoffallingrevenue marginsstrainstheabilityofanyorganizationtosupportinfrastructureforldquoresponse capabilityrdquo

TherestofthehospitalindustryissimilarlystressedTotalstaffedbedsintheUnited Stateshavedroppedtojustbelow956000Outsourcingoutpatientservicesand procedurestonon-hospitalsettingsfurtherreducesrevenueLessmoneymeansless opportunitytoinvestinhospitalinfrastructurewhichgraduallyerodessophisticated diagnosticservicesinhospitalsandcomplicatesournationrsquoshealthcareindustry fromrespondingintraditionalwaysletaloneunderextraordinarycircumstances

Withineachcommunityleadershipfromthehealthcareindustryisakeyelementin aneffectiveresponseHospitalexecutivesrecognizethatmajoreventswillactivate politicalandlawenforcementleadershipandthattheymustbeproactiveandform professionalandcollegialcontactswithcommunityleadersSimilarlyhospitalsmust belinkedtoprovidemutualaidandassistpatienttransfersBusinessesfunctionon increasinglynarrowinventorylevelsandhospitalsinthesamecommunityusually relyonthesamesuppliersInacrisissupplierswillresorttorationinginventory Regionalandmultistatemutualaidplansshouldbedevelopedbutincatastrophic eventshelpfromthoseoutsidetheaffectedzonemaytakedaystoarrive underscoringtheneedtoidentifyresourcestosupportthreedaysofoperations beforereorderingsupplies

HospitalresponsestomasscasualtyeventsareoftenchaoticInpartthisisdue tolackoftrainingandexperiencebutthedisorganizedresponseiscompounded bynothavinganappropriatecommandstructuresuchastheHICSUseofan appropriateincidentcommandsystemdoesnotguaranteeasuccessfulresponse butwithoutonefailureisalmostcertainHospitalpersonnelneedtounderstand theconceptofregionalunifiedcommandandbewillingtoparticipateappropriately duringadisaster

Whenasituationdemandsswiftactionhospitaladministratorshavetofocuson manyareassimultaneouslyUsingastep-by-stepapproachadministratorscan bringsomeordertochaosandinfactimproveresponsetimesandsavelives Administratorsshouldfocusonthecriticalareaslistedbelow

bull Control of the external environment

Theexternalenvironmentwillchangerapidlyduringalargeevent Maintainingcontrolofhospitalgrounds(egfacilitysecurityandtraffic)is essentialClearingbedstoaccommodateincomingcasualtiesredirecting nonemergencypatientstootherresourcesandmanagingoverallcomings andgoingsofstaffwillrequireeffectivecontroloftheexternalenvironment includingmediacontrol

16 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 21: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Implementation of Hospital Incident Command System

Inafast-paceddisasterliketheMadridbombingsitisofcrucialimportanceto haveidentifiedtheappropriatedecision-makersbeforehandfortheHICSIna crisisthereislittletimeformeetingsordiscussionabouttheappropriateuse ofsupportfunctionsandpersonnel

bull Personnel Issues

Thereshouldbeabalancebetweentheindividualneedsofstaffandthe organizationasawholetoassureadequatecoverageforshort-andlong-term medicalresponsesDecisionsmustbemadeearlyaboutwhenstaffcango hometocheckonfamilymembersorwhattodoifstaffersleaveinthemiddle oftheresponseAmethodtorequestadditionalstaffonshortnoticecoupled withdefininganindividualinstitutionrsquossurgecapacitycanassistinfinding therightmixofclinicalandnonclinicalsupporttohandletheincreased workload

bull Memorandums of Understanding or Agreement

Prescriptedagreementstosharesuppliespersonnelorequipmentshould bewrittenanddrilledtosupportlocalregionalandstatepartnersintimeof need

bull Logistics and supplies

Coordinationwithkeysuppliersandmaintenanceofinventoriesthroughout thehealthsystemwillmakerampingupthelevelofefforteasierDepending ontheeventsomeareas(ieobstetricsoutpatientsurgeryandvariousclinics) maynotbedirectlyaffectedandcouldprovidesuppliesEffectivelogistics managementwouldalsoincludepatienttransportationtoandfromappropriate caresettingsAlthoughthehousingofevacueesisamunicipalfunction knowingthelocationsofdesignatedRedCrosssheltersthroughoutthevicinity andtransportationresourcesforlow-acuitypatientsandtheirfamilymembers willhastendischargeplanningandimprovepatientflowintheED

bull Alternate care sites

Ahospitalismosteffectivewhenitcanmobilizequicklyandexpandcareto thecityrsquoswalkingwoundedTriagesystemsaretypicallyusedtoprioritize patientssothatlow-prioritypatientscanbedirectedfromthemainhospital thusallowingambulancesandhospitalstafftofocusonhigh-prioritypatients (ieburnsdehydrationmultipleinjuries)Alternatesitesmayallow largehealthsystemstofacilitatetriageanddirectpatientsandfamiliesto appropriatesourcesofcare

bull Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations (JCAHO)emergencycredentialingsystemdoesworkbutitmustbetested withinanorganizationbeforeitisneededStateEmergencySystemsfor AdvanceRegistrationofVolunteerHealthProfessionals(ESARndashVHP)reflect JCAHOrequirementsandprovideastandardizedsetofverifiedcredentialsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 17

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 22: Surge Capacity for Terrorist Bombings: Challenges and Proposed

volunteerswhomaybecalledtoassisthospitalsduringemergencysituations Manyaspectsofstaffcredentialingandprivilegingcanbestreamlinedbut theformalenrollmentcannotbecircumventedInmosthospitalsformal enrollmentprovidesaccesstoenteringordersprescribingmodalities writingprescriptionsorderinglaboratorytestsanddocumentingcareusing automatedsystemsNomatterwhethercredentialingishandledbyhuman resourcesoraprofessionalstaffingofficethedesignofthesystemshould supporttheuseofvolunteersinnonclinicalactivities

bull Patient tracking

Trackingpatientmovementisacriticalfunctionduringanymasscasualty situationSuccessfultrackingbeginsatthepointapatiententersthehealth caresystemWhenmoretimeisspentidentifyingandtrackingpatientsthe prospectofreimbursementforrelatedcostsisbetterTheabilitytotrack patientsidentifytheirsupplyconsumptionandmonitorbeduseenables seniormanagementtoproactivelymeettheneedsofhealthcareproviderson thefrontlineManypatienttrackingsystemsexistandifatallpossiblethe systemshouldallowautomatedtrackingforexercisesandrealdisasters

ThislistisnotallencompassingforeveryfacilityThestaffofanyhealthcare organizationshouldperiodicallyevaluateareaslikeplantmanagementsocialwork resourcessafetymaterialsmanagementbiomedicalequipmentandrepairservice procurementandpatientadmittancetohelppreparefortheunexpectedOften disasterpreparednessisfocusedsolelyonthetransferofcarebetweenproviderand patientandnotontheinfrastructuretosupporttheeffort

18 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 23: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Surge Capacity Solutions AddressingSystem-wideChallenges

HowdoweaddressacuteeventsthatstressouroverburdenedsystemApparentlywe mustprepareforthepredictablesurprisemdashabombingmdashwhichisthemostcommonform ofterroristattackTheUnitedStateshasabasicfunctionalcapabilitytorespondtothe surgeofpatientsfollowingaterroristeventsuchasabombinghoweverseveralcritical areasmustbeaddressedforeffectivesurgecapacitytooccurToaddressthesystemshyspecificchallengesrelatedtosurgecapacitythatarehighlightedabovetheexpertpanel outlinedthefollowingrecommendationsforeachchallenge

1OrganizationandLeadership

Leadershipisimportantforsuccessfulpreparednessandresponseatalllevelsmdashfield hospitalcitystateandfederalmdashanditismandatoryintheplanningandresponse phases

2AlterationsinStandardsofCare

CulturallytheUnitedStatesmayneedtoreviseitsstanceonhealthcareInsteadof doingthegreatestgoodfortheindividualwemayneedtodothegreatestgood forthecommunity(iesavethemostvictims)Thereishowevernouniversally acceptedmethodologyofdoingthisandtheprocessisfraughtwithethical societalmedicalandlegalissuesAprotocolisneededtodeterminewhenand howtodeviatefromthenormwithoutthecivilianhealthcareproviderorfacility experiencingrepercussionsAnalteredprotocolwouldimprovetheciviliansectorrsquos abilitytomanagepatientassessmenttreatmentflowandoutcomesforthegreatest numberofpatientsItisclearthatchangingstandardsofcarewillrequireeffortsto preservequalityofcareaformalprocessineachcommunitytodeterminewhen andhowtotransitionfromstandardoperatingprocedurestoanalteredstandardof careanddeterminingwhowillhavetheauthoritytoorderthetransitionInAugust 2004theAgencyforHealthcareResearchandQualityUSDepartmentofHealth andHumanServices(HHS)convenedapanelofexpertstoexaminethecomplex issuessurroundingalterationsinclinicalcareTheirfindingsarepublishedinthe monographAltered Standards of Care in Mass Casualty Events4

Therationaleforsuspendingstandardsofcareinanemergencyisthatmorepatients willsurviveaterroristattackifkeyinterventionsareprovidedtothegreatest numbersofcasualtieslikelytobenefitfromreceivingcareHospitalsandEMS systemsatsurgecapacitywillrequireautonomytosuspendregularstandardsofcare andshifttoemergencycriticalcarepractices

bull Althoughcarecanbealteredattheinstitutionallevelifallhospitalsaffected byacrisisswitchtoemergencycriticalcarepracticestandardsatthesame timemorepatientswillreceiveeffectivecare

bull Theethicalpoliticallegalregulatoryandlogisticalimplicationsof suspendingstandardsofcareandtriagingpatientstolimitedresourceswill requiretheparticipationofstateandfederalgovernmentLegislationwill berequiredtosuspendstandardsofmedicalpracticeduringanemergency withoutpractitionersandhospitalsincurringlegalliability

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 19

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

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6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 24: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Amechanismisneededtoaddressissuesassociatedwithchangefromroutine toaltered(emergency)standardsofcaresufficiencyofcare

bull Communityeducationbeforeduringandafteraneventisnecessaryfor acceptanceandunderstanding

3Education

Educationaleffortsmustincludeanall-hazardsapproachthataddressesthemost likelypredictableterroristeventabombingTheeducationgiventocareproviders shouldreflectthepotentialseverityoftheeventTrainingmustbestandardized acrossalllevelsofproviderssothatthereisconsistencyamongthedisciplines Trainingshouldaddressclinicalcareandsystemsissues

4Communications

Communicationplansshouldincludeinteroperableredundantregionalemergency communicationssystemsideallywithmulti-frequencybandsandtrunkedsystems withthecapabilitytopoolusergroups(forexampleamonghospitals)viatheincident commandstructureIfacatastrophicincidentresultsinmassivepowerfailure emergencybackupsystemssuchasmobilesatellitetelephoneswillbeneededalong withotherconventionalmethodsofcommunicationCommunicationplansalso shouldaddresscommandandcontrolstructuresanddisastercrisiscounseling

Informaticsanddatasystemslinkinformationforreal-timeimpact(iewhich hospitalshavebedswherepatientscanbedivertedhowtofindlovedonesand howtoaccesssurvivaldata)Withoutpatienttrackingandinformaticsnoonewill beabletoevaluatewhatworksandwhatdoesnotworkinagivensituation

5Transportation

Themilitaryisprobablytheonlygroupwiththecapabilitytotransportpatientson alargescalehowevernotonshortorderasitmaytakehourstoarrangeasingle transferRegionalstatewideandnationalplansandagreementsshouldaddress therolesofNationalGuardandactive-dutymilitarypersonnelforprovidinglargeshyscaleairmedicalresourcesonrelativelyshortnoticeTheremayalsobeaneedto integrateprivateandpublictransportationresourceswithmilitaryresources

6InfrastructureandCapacity

Giventhewidevariabilitythatexistsnationwidebasicstrategiesandsolutionsmust bedevelopedtoenableourhospitalandmedicalsysteminfrastructurestorespond moreeffectivelytomasscasualtyevents

StaffingissuesmustbeaddressedinadvancePlansshouldaddressmulti-facility credentialinginterstatelicensingagreementsandpotentialuseofvolunteersThe HealthResourcesandServicesAdministration(HRSA)isdevelopingguidelinesand standardstoverifythecredentialsofhealthcareprofessionalsWhencompleted theEmergencySystemforAdvanceRegistrationofVolunteerHealthProfessionals (ESAR-VHP)programwillhaveestablishedanetworkofstate-ownedandoperated systemscapableofregisteringandverifyingthecredentialsofhealthcarevolunteers beforeanemergencyThevalueofregistrieswasdemonstratedintheaftermathof HurricanesKatrinaandRitawhen21statessentmorethan800pre-credentialed (documented)volunteerhealthprofessionalstoaffectedareas

20 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

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7PotentialBottlenecks

bull Radiology

Perhapsaminimalistapproachtousingradiologymakessensemdashidentifying andstandardizingabaselinethatcouldbeusedinmanyfacilitiesBy identifyingandaddressingcriticallifethreatsandmajorproblemsthrough ldquotieredrdquoreportsmdashinitialldquowetrdquointerpretationsthataremadeandleftwithon thepatientandactedonwhenresourcesbecomeavailableandfinalreports andinterpretationsarecompletedndashbothpatientflowandcaremaybegreatly improved

bull Critical Care

Plansmustbeinplacetoprovideforemergencymasscriticalcareincluding basicmodesofmechanicalventilationhemodynamicresuscitationand supportusingintravenousfluidsandvasopressorsadministrationof antibioticsandotherdisease-specificcountermeasuresandprophylactic interventionstoreduceadverseconsequencesofcriticalillnessIfanevent exceedsalocalityrsquoscriticalcareICUcapacityhospitalsmustbeableto activateemergencymasscriticalcarepracticessuspendingusualstandardsof careanddefiningpatientsandinterventionsofhighestpriority

bull Pharmacy

Pharmaciesmustbepreparedandtheroleofpharmaceuticalsystemsinthe overallresponsefallsintotwoareas

bull Selectionoftheproperpharmaceuticalsforstockpilingand

bull ProperstockpilingofldquoCHEMPACKSrdquo

8Triage

Preparednessandresponseplansmustrecognizedthattherearenoevidenceshybasedstandardsformasscasualtyeventsincludingthosethatresultfromterrorist bombingsandthatfieldtriageoftendoesnotoccurforthemajorityofinjured victimsResponseplansmustaccountfortheselfreferralofpatientstonearby hospitalsandtheimpactthisphenomenamayhaveonthecareofthecritically injured

9LegalIssues

IssuesrelatedtoEMTALAHIPAAandprovidercredentialingmustbeaddressedon bothanationalandlocalleveltoensurethattheemergencymedicalsystemand individualproviderscanrespondinatimelyandeffectivemanner

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 21

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 26: Surge Capacity for Terrorist Bombings: Challenges and Proposed

AddressingDiscipline-specificChallenges

Ournationrsquoshealthcaresystemhasachronicproblemwithmanagingsurgecapacity Providersandadministratorsstruggledailytoprovidethefullspectrumofinjurycarefor victimsoftraumaplacingourpreparednessforterrorisminaprecariousposition

Thissectioncontainsninetemplatesdevelopedbytheexpertpaneltohelpvarious disciplinesaddressissuesofsurgecapacityThoughdevelopedinthecontextofasurge ofinjuriesfromaterroristbombingtherecommendationsinthissectionmayimprove theresponsetoandmanagementofasurgeofpatientsfromanycauseincluding biologicalchemicalornuclearMostbutnotallofthesedisciplines(egldquoDrugsand PharmaceuticalSuppliesrdquoandldquoNursingCarerdquo)havebeendiscussedinthepreceding sectionsHowevertheseissuesrepresentasignificantconcernforsystemsplannersand thereforetheexpertpanelfelttheymustbeincludedinthesolutionssectionBecause manydisciplineswillbeaffectedsimultaneouslyitisdifficultifnotimpossibletoidentify alongitudinaltimelineForthisreasonthetemplatesarelistedinageneralorderofflow throughthesystem

1 EmergencyMedicalServiceResponse

2 EmergencyDepartmentResponse

SurgicalandIntensiveCareUnitResponse

4 RadiologyResponse

5 BloodBankResponse

6 HospitalistsrsquoResponse

7 AdministrationResponse

8 DrugsandPharmaceuticalSupplies

9 NursingCare

Alongwithprovidinggeneralinformation(iepurposebackgroundgoals)eachtemplate providesbasicandinmostcaseslow-coststrategiesthatcanbeimplementedrapidlyto avoidproblemsassociatedwithmanagingsurgecapacityThetemplatesemphasizethe importanceofpracticingandevaluatingplans

Thetemplatesareintendedasguidesonlyasneedspreferencesandcapabilitiesvary amongcommunitiesFurthermoretemplatesproposesolutionsthatassumecommunities arealreadyactivelyengagedindisasterplanningandpreparednessactivitiesthereforeitis expectedthatasignificantportionofthepersonnelandresourcecostswouldbeabsorbed bytheseongoingactivitiesExactcostsshouldbedeterminedbylocalcommunitiesand institutionstherein

22 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 27: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Emergency Medical Service Response

PURPOSE Toprovideguidanceforlocalemergencymedicalservice(EMS)responseandto operationalizeadditionalEMS-relatedresourcesneededinacommunitywithin fourhoursofanexplosionTheseresourcesareintendedtotreat00injured patientsforupto72hours

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL TomobilizetheappropriatenumberandtypeofEMSresourcestoadequately evaluateinjuriesinitiatetriagebegintransporting00injuredpatientsandto establishongoingEMSoperationsforupto72hours

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

REQUIREDRESOURCES 1 Personnelmustbe

bull Appropriatelyequippedandknowledgeableaboutchemicalbiological radiologicalnuclearandexplosives(CBRNE)detectionpersonal protectionanddecontamination

bull Educatedinthecareofblast-relatedinjuriesforadultandpediatricpatients

bull Preparedtoinstitutetriage

bull Preparedtoinstituteandparticipateinunifiedincidentcommand

2 Acommunicationssystemthatisinteroperablewithpublicsafetydisciplines (firelawenforcementEMSandemergencymanagement)andwithreceiving hospitalsandlocalpublichealthofficials

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 2

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 28: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Rapidaccesstosufficientambulanceresourcestotransportcriticallyinjuredpatients

4 Rapidaccesstosufficientalternativeresources(egbuses)totransportnoncritical injuredpersons

5 HavethenecessarymaterialandthecapabilitytodetectCBRNEagentstoassistwith decontaminationplans

6 Decontaminationequipmentforambulatoryandnon-ambulatorypatientsequipment shouldberapidlydeployabletotheexplosionsiteasecondarytreatmentsiteora hospital

7 Determineimplementsecondarytriageandtreatmentsiteswithinthecommunity

ASSUMPTIONS 1 EMSsystemsintheUnitedStatesarehighlyvariablewithawiderangeofavailable

resourcesexperienceandfinancing

2 AfunctionalEMSsystemisacriticalcomponentforplanningtheprehospital managementofinjuredbombingvictims

ACTIONSTEPS 1 Education

bull TrainrespondingEMSpersonnelabouthowtotreatprimarysecondarytertiaryand quaternaryblast-relatedinjuriesForguidancegotowwwbtcdcgovmasstrauma explosionsasp

bull TrainEMSpersonnelaboutNationalIncidentManagementSystem(NIMS) complianceIncidentCommandSystem(ICSHomelandSecurityPresidential Directive5)andtheimportanceofcommandstagingtriageandtreatinginitial casualties(regardlessofrankoftheprovider)shouldbeemphasized

bull TrainEMSpersonnelabouttheuseofpersonnelprotectiveequipment(PPE)andthe risksoftransportingpotentiallycontaminatedpatientsTherelativeimportanceof grossvstechnicaldecontaminationshouldbereviewed

bull TrainEMSofficialsinadvancedICS(ICS700orequivalent)

2 Localpolicyandplanning

FireEMSlawenforcementemergencymanagementhospitalsandpublichealth shouldcollaboratetodevelopandcompletewrittenplanswithinsixmonthsaslisted belowWithinoneyearotheragencieslistedintheseplans(includingmutualaid agenciesetc)mustbeincludedinongoingplanningandevaluation

bull Planformobilizing50ambulanceswithin10minutesaftertheblastAtleast75of theseresourcesshouldarriveatstagingareasinthefirsthourwithallarrivinginthe first90minutesThisshouldbeaccomplishedusing9-1-1EMSresourcesmutualaid agreementswithotherEMSprovidersormutualaidagreementswithnonemergency transportproviders

24 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

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5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 29: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull PlandescribingeachagencyrsquosroleinthecommandstructureThisshould includehowcriticalfunctionsofcommandstagingtriageandtreatmentwillbe accomplishedinthefirst10minutesofaresponsehowadditionalICSelements willbefilledoverthefirsthourandhowtheICSstructurewillbeformallyfilledby officialstrainedinadvancedICS(ICS-700orequivalent)bytheendofthefirsthour

bull Plandescribinghowalternativetransportfor200ambulatorypatientswillbe initiatedinthefirst10minutesafteranexplosion

bull Plandescribingthedetailsofinterdisciplinarycommunications(primaryand alternatives)RepresentativesfromfirepreventionEMSlawenforcement emergencymanagementhospitalsandpublichealthmustbeincludedinthisplan

bull Planfordecontaminatingandprotectingpersonnelthataddressesthefollowing

ndash Agencyresponsibleforsceneassessmentanddeterminingwhat(ifany) decontaminationmeasuresarerequired

ndash Realisticassessmentofthetimerequiredtodeploydecontaminationresourcesfor ambulatoryandnon-ambulatorypatients

ndash Deploymentofdecontaminationresourcestoeventsitesecondarytriagesitesor receivinghospitals

ndash Transportofpatientsaftergrossdecontamination(technicaldecontaminationof patientsbeforetransportappropriatepersonalprotectiveequipmentorPPEand appropriatelyequippeddestinationchoices)

bull Plantoestablishsecondarytriagepointsforambulatorypatients(ideallywithinthe firsthouraftertheexplosion)Thisshouldaddressthefollowing

ndash Howsitescanbeactivatedandstaffedwithatleastonetransportambulance sufficientlawenforcementpersonnelforsecurityandadequatesupportstaffto recordarrivals

ndash Howgrossandtechnicaldecontaminationcouldbeaccomplishedataffectedsite(s)

ndash Howmedicalcareatsecondarytriagesitescouldbeconvertedtotreatmentareas (egprovisionofmedicalsuppliesadditionalmedicalpersonnelandother logisticalconcerns)

bull Plantoestablishcriteriafordeterminationofdeathatthesceneparticularlyina masscasualtysituationandappropriatelymanagethedeceased

EVALUATION 1 Planandconductacommunity-widedrillAfterwardsevaluateitbyassessingoverall

operationsandEMSresourcessuchaspersonnelambulancesandPPEEvaluate compliancewithNIMS

2 Assessandrefineplan

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 25

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 30: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Emergency Department Response

PURPOSE Toactivateadditionalemergencydepartmentresourcesneededwithinfourhours ofanexplosionTheseresourcesshouldtreat00injuredpatientsforupto72 hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive Care Unit Response commuter trains in Madrid killing 177 people instantly and injuring more than

Radiology Response 2000 That day 966 patients were taken to 15 public community hospitals More

Blood Bank Response than 270 patients arrived at the closest facility between 0800 and 1030 hours

Hospitalistsrsquo Response

Administration Response Federal resources should not be expected to arrive sooner than 72 hours from the Drugs and Pharmaceutical time of the explosion Resources can be delayed by the time taken to deploy them Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresdidactictraininganddrillstoimprove institutionalpreparednessfortreating00injuredpatientsforupto72hours

RESOURCESREQUIRED Thereshouldbeadequatemedicalnursingandsupportstafftoprovideinitial triageandtoevaluateandstabilize00persons This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Developedpacketsforeachpatientcontainingdisasterbands(thosefrom

bloodbanksworkbest)manualchartingformsandmanuallabandradiology orderformsThesepacketsshouldbepreparedinadvanceandstoredintheED

2 Establishedproceduresforobtainingadditionalpersonnelequipmentsupplies andbedsestablishamechanismfornotifyingandactivatingbackuppersonnel

Establishedproceduresfortriagepatientemergencyidentificationofpatients anddischargeandquickdocumentation

4 Establishedtemporarydisasterlogtodocumentbasicinformation

26 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 31: Surge Capacity for Terrorist Bombings: Challenges and Proposed

ACTIONSTEPS 1 Implementanddrillahospitalemergencyincidentcommandsystem(suchasHospital

IncidentCommandSystemorldquoHICSrdquo)includeclinicalcareprovidersinthetraining anddrill

Ifhospitalpersonnel(egpractitionersadministratorsnurses)havenottrainedor drilledinahospitalincidentcommandsystemlearnedabouttheNationalIncident ManagementSystem(NIMS)ordonotunderstandthefunctionofaHospitalIncident CommandCenterthisinformationshouldbeincludedintrainingsessions

2 Instructclinicalstaffespeciallysurgeonsandemergencyphysiciansabouttheunique aspectsofblast-relatedinjuriesandcarefollowinganattackwitharadiationdispersal device(RDD)

Establishaninstitutionallockdownprocessanddrillonaregularbasisinclude radiationdetectionanddecontaminationofarrivingpatients

4 Updatetheinstitutionalcall-downlistandperformafunctionalcall-downexercise

5 Identifypotentialinstitutionalsurgestaffingfromemployeeswithclinicaltrainingbut notcurrentlytaskedwithclinicaljobs

6 IdentifypatientcaresuppliesforasurgesituationsuchasadditionalIVequipment bandagesdressingsgownsglovesmasksotheroperatingroomsuppliesetc

7 DeveloparegionalUnifiedCommandStructurethatincludeslocalemergency managementandareahospitalsThisshouldbeachievedundertheguidanceand leadershipofthelocalemergencymanagers

8 Identifynon-patientcareareasintheinstitutionthatcouldbeconvertedtopatientcare toexpandbedsurgecapacity

9 Establishanddrillaprocedureforearlypatientdischargetoincreasebedcapacity ThisprocedureshouldincludeevaluationofICUpatientsforpotentialmovementtoa non-ICUbedandevaluationofallpatientsforpotentialearlydischargeortransfertoan alternativecaresite(internalorexternaltotheinstitution)

EVALUATION WhenappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 27

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 32: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Surgical and Intensive Care Unit Response

PURPOSE Tomobilizeandassignoperatingroomsandrelatedassetsforlife-andlimb-saving surgicalcaretothemostcriticallyinjuredof00patientsfromexplosions(care extendstopatientsfromthecommunitywithacutesurgicalillnessforupto72 hoursafterabombing)

INJURY PREVENTION

Emergency Medical BACKGROUND Service Response TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor Emergency Department managingrapidsurgeproblemsduringamasscasualtyevent Response

Surgical and Intensive Care Unit Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Radiology Response commuter trains in Madrid killing 177 people instantly and injuring more than Blood Bank Response 2000 That day 966 patients were taken to 15 public community hospitals More Hospitalistsrsquo Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Administration Response

Drugs and Pharmaceutical Supplies Federal resources should not be expected to arrive sooner than 72 hours from the Nursing Care time of the explosion Resources can be delayed by the time taken to deploy them

and by responding to multiple communities

GOAL Withintwohoursofablasteventestablishincidentcommandfortheoperating roomsandsurgicalsupportareasforupto72hours

RESOURCESREQUIRED Resourcesneededforcommunicatingwithintheorganizationandwiththe community(egsatellitephonewalkie-talkie)

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Operatingroom(OR)assetsareacriticalcomponentofsurgecapacityafteran

explosionandmustbemobilizedquickly

2 TheORcapacityofanyinstitutionorcommunity(ienumberofoperating rooms)isfixedbecauseofstructuralrequirements

Oneormoresurgeonsanesthesiologistsandcriticalcarespecialistswillbein thehospitaloravailableimmediatelyafteranevent

28 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 33: Surge Capacity for Terrorist Bombings: Challenges and Proposed

4 Othersurgeonsanesthesiologistsandcriticalcarespecialistscanbeavailablewithin twohoursofaneventtoprovidedirectpatientcareintheORsandrelatedareas

5 TheORspost-anesthesiacareunits(PACU)andintensivecareunitswillalreadybeinuse

6 Casualtiesoftheblastandpatientsalreadyinthehospitalsystemorinothertreatmentcenters inthecommunitywilloccupyoneormoreofthesethreeareaswithinthenext72hours

7 Iftheseareasarenotmadeavailableinatimelymannerpatientswillsuffergreaterharm

8 Somepatientscouldbemovedtodifferentcaresites

9 Federalresourcescannotbeexpectedtoarrivesoonerthan72hoursfromthetimeof anexplosion

ACTIONSTEPS Thenear-term(sixmonths)solutionslistedbelowincludeestimatedhoursforeachtask

1 Identifymedicalleadershipwithinsurgeryandanesthesiologyfordisasterplanning

bull Leadershipshouldcollaborateinthedesignimplementationandrefinementof anincidentcommandsystemforanoperatingroomInitiallyleadershipinsurgery andanesthesiologyshouldmeetwithrepresentativesfromcriticalcareemergency medicineadministrationandothersinvolvedwiththeinstitutionrsquosdisasterplanning Thesediscussionswillbefacilitatedbyappointingahospitaldisastercommittee

2 Selectindividualsforincidentcommandroles

bull SpecifytheauthorityprocessesandresponsibilitiesoftheORincidentcommand andacallscheduleidentifyingindividualsavailabletofilltheirroles24hoursaday beginningwithintwohoursoftheeventandextendingfor72hours

bull Althoughindividualsfromseveraldisciplinesanddepartmentsintheoperatingroom andrelatedareasmayassisttheincidentcommandfinaldecision-makingauthority shouldrestwithonepersonmdashanldquoOperatingRoomCzarrdquoTheORCzarwouldhave authoritytocancelscheduledORcasesrearrangeORschedulesidentifypatients thatcouldbetransferredcallinanddeployORteamsandprioritizepatientsforbeds intheORPACUandICUsTheORCzarwouldreporttohospitalincidentcommand

bull Candidatesforthisroleshouldbeabletoassessthemedicalneedsofavarietyof patientsrequiringORservicesTheymustbephysiciansandwouldmostlikelybe surgeonsAnindividualservinginthisroleshouldnothaveprimarypatientcare responsibilityatthesametime(iebepartofasurgicalteam)

bull Communicationsystemslinkingsurgerynursinganesthesiologycriticalcare emergencydepartmentandhospitaladministrationshouldbespecified

bull TheORincidentcommandsystemmustaccountforpersonnelavailabilityat differenttimesofthedayandweekandprovidefortransferofincidentcommand responsibilityastheincidentevolvesover72hours

bull ThecircumstancesunderwhichtheORincidentcommandbeginsandendsshould bespecified

bull Methodsfordatacollectiontestingmonitoringandimprovingthesystemshouldbe specified

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 29

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 34: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Assurethatindividualswhomightassumeanincidentcommandroleareknowledgeable aboutincidentcommandoperationsofotherhospitalcomponentsandcommunity disasterresponse

ThisstepassuresthateligiblecandidatesforORincidentcommandreceiveappropriate trainingRequirementsandstandardsforsuchtrainingshouldbespecified

4 Identifylinesofcommunicationandinteractionswithothercomponentsofthe community-widedisasterplanandregionaltraumasystem

EVALUATION 1 Participateincommunity-widedrillsandevaluateperformanceofORincident

command

DeterminewhenindividualsshouldbepresentonsiteReviewtriagedecisionsquality quantityandappropriatenessofinformationobtainedfromandgiventoothers includinghospitalincidentcommandemergencymedicineandothercommunity assets

2 Refineandconductfurtherplanningbasedondrillexperience

0 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 35: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Radiology Response

PURPOSE Withinfourhoursofanexplosionoperationalizeradiologysupportfortheinitial treatmentof00injuredpatientsandforongoingcareupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toestablishpoliciesproceduresanddrillstoimproveradiologicalpreparedness fortreating00patientsinjuredfromanexplosionforupto72hours

RESOURCESREQUIRED Theremustbeenoughradiologypersonnel(radiologiststechniciansandsupport staff)equipmentandsuppliestocarefor00injuredpatients

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Radiologyserviceswillbeacriticalcomponentofthehospitalresponsetoa

bombing

2 Manypatientsoverarelativelyshorttimeperiodrequiringradiologymaylead toslow-downsandbottle-necks

ACTIONSTEPS Thenear-termsolutionslistedbelowincludeestimatednumberofhoursneeded toperformeachtask 1 Developamanagementplanandcalllistfortheradiologydepartmentto

useduringamasscasualtyeventDrilltheplaninvolvingradiologistsfor

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 1

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

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Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

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6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 36: Surge Capacity for Terrorist Bombings: Challenges and Proposed

immediate(ldquowetrdquo)readingsofplainfilmsandspecialstudiesThiswillassistinrapid evaluationandtreatmentofpatientsTheplanshouldalsooptimizeandstreamline radiologystudyprotocolsforuseduringamasscasualtyevent

Enhancedradiologypatientthroughputwillbeessentialintheinitialevaluationand treatmentofblast-injuriesEachradiologydepartmentmustdevelopaplantoensure rapidturnaroundofpatientstudiesandtheirresults

2 Whendisasterpatientsarrivearadiologyultrasoundtechnicianshouldbeavailablein theemergencydepartmenttosupporttheperformanceofanimmediateFAST(Focused AbdominalSonographyforTrauma)examIfthisisnotpossibletheemergency physiciansandtraumasurgeonsshouldbetrainedtoconductone

Conductanimagingequipmentsurveyevaluatethestatusoftheequipmentfor multipletraumasmakingsurethereareadequateamountsofportableequipment availableandupdateifneeded

Radiologyequipmentisexpensiveandusuallyrequiresplanninginadvancefor acquisitionandinstallationHoweverbyevaluatinghowavailableequipmentcouldbe puttomaximumuseduringamasscasualtyeventcanimprovepatientthroughput

4 Establishaprotocolforaugmentingpatientmovementandmonitoringintheradiology departmentAfterwardsreviewtheavailabilityofpatientmonitoringpersonneland equipmenttoenhancedepartmentalthroughputespeciallyforstudiessuchasCT scans

EVALUATION WhereappropriateevaluationdrillshavebeenincorporatedintotheldquoActionStepsrdquolisted aboveTheinstitutionaldisasterpreparednessplanshouldbeupdatedbasedoneachdrill experience

2 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 37: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Blood Bank Response

PURPOSE Withinfourhoursofaneventprovidebloodproductsforupto00injured patientsandsustainsupportforupto72hours

BACKGROUND TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

INJURY PREVENTION managingrapidsurgeproblemsduringamasscasualtyevent

Emergency Medical Service Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Emergency Department commuter trains in Madrid killing 177 people instantly and injuring more than Response

2000 That day 966 patients were taken to 15 public community hospitals More Surgical and Intensive Care Unit Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Radiology Response

Blood Bank Response Federal resources should not be expected to arrive sooner than 72 hours from the Hospitalistsrsquo Response time of the explosion Resources can be delayed by the time taken to deploy them Administration Response and by responding to multiple communities Drugs and Pharmaceutical Supplies

Nursing Care GOAL Duringthefirstfourhoursofadisasterensurethatthatappropriateblood productscanbelocatedprocessedandquicklyadministeredtoatleast00 patientsrequiringtransfusionsIdentifyadditionalneedssothatbloodproducts canbecollectedprocessedandadministeredforupto72hours

RESOURCESREQUIRED bull AABBdocuments

bull Disasterresponseplansforhospitalandbloodcollectioncenters

bull Laboratorypersonneltocollectprocessanddistributeproducts

bull Transportationresourcesdieselandunleadedfuelandstorageequipment (egdryice)

bull Transfusionsupplies

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS bull Themostdifficultproblemsinvolvedisruptionorinterferenceoftheblood

supplysystem

ndash Historicallybloodsupplyneedsduringdisasterresponsehavebeenmet withthequantityofbloodproductsavailableatthattime

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 38: Surge Capacity for Terrorist Bombings: Challenges and Proposed

ndash Facilitiescurrentlymaintainaboutathree-daysupplyofbloodproductsmdashwhichmay needtobeexpandedtoaseven-daysupply

ndash Typicallyfewercasualtiesrequirebloodproductsthanthetotalnumberofvictims

ndash Localcommunitieshavelimitedsourcesofbloodproducts

ndash Iffacedwithasurgeindemandbloodproductswilllikelybetransportedfrom bloodcentersoutsidethelocalarea

bull Afteradisasterthepublicusuallyrespondsbyvolunteeringtodonatelargerquantities ofbloodproductsthanareneeded

ndash Aninfluxofblooddonorscouldtaxcollectingandprocessingefforts

ndash Whenresources(personnelequipmentandsupplies)areunnecessarilyappliedto collectingandprocessingunneededproductstheseresourcescannotprocessand distributeavailableandurgentlyneededproductstothoseinurgentneed

bull Themediamustcontinuouslyprovidethecommunitywithreliableinformationabout theneedandsupplyofbloodproducts

bull Therearelimitedpersonnelwiththetrainingeducationandskillstoprocessand administerbloodproductswithintreatingfacilities

ndash Additionalqualifiedlaboratorypersonnelmaybeneededtoprocessrequestsfor bloodproducts

ndash Additionalnursingpersonnelmaybeneededtoadministerbloodproducts

bull Theremaybelimitedmethodsoftransportingortransferringbloodproductsfrom suppliertodestinationduringadisaster

ndash Commercialtransport(airandground)maybelimited

ndash Bloodneedsareconsideredbyfederalstateandlocalgovernmentstobeacritical elementofthepublichealthinfrastructureintimesofemergency

bull TheAABBInterorganizationalTaskForceonDomesticDisastersandActsofTerrorism formedinJanuary2002hasdevelopedaprocesstoeducatethecommunityabout donationsandhowtocollectprocessandmovebloodproductsatthetimeofa disaster

ndash Thismulti-organizationaltaskforceincludesfederalandnationalorganizations

ndash PublishedreferencesincludeaDisasterOperationsHandbookandahospital supplementthataddressestheseissuesTheyincludeaflowchartoutliningthe processforinvolvingtheAABBandappropriatenationalandfederalorganizations thatprovidebloodproductsduringadisaster

ACTIONSTEPS bull WorkwithAABBtodistributedocumentstohospitalsandbloodcollection

organizationsfacilities

bull Identifyresources(personnelequipmentsupplies)tomeetlocalneedsforcollection processingdistributionandtransfusionofbloodproductsThiseffortmustinclude localmediatoprovideconsistentmessagestothecommunityaboutbloodproducts supplyandneeds(NoteIndividualhospitalsandcollectionorganizationsincorporate theAABBprocessintotheirlocaldisasterresponseplans)

4 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 39: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Workwithotherorganizationsandgovernmentagencies(localregionalstatefederal) tomakesurebloodproductsareconsideredcriticalelementsofthepublichealth infrastructureintheeventofadisasteremergency

EVALUATION bull EnsurethatsurveyhospitalsandcollectionorganizationsincorporateAABBprocesses

intolocaldisasterresponseplansafter4to6months

bull Requestthathospitalsandcollectionorganizationsparticipateinalocalorregional exerciserequiringadministrationofbloodproductswithinfourhoursofaneventfor upto72hours

ndash IncludeactivationandresponseoftheAABBsystemandlocalregionalandstate resourcesintheexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 5

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 40: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Hospitalistsrsquo Response

PURPOSE Withinfourhoursleveragetheknowledgeandskillsofhospitaliststotreat00 patientsinjuredfromexplosionsandtosustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosiondeploystaffandfunctioningbedstotreatat least00injuredpatientswhorequireacuteinpatientandintensivecarefor72 hours

Theboldfacedtermshavethefollowingmeaning bull deployndashrepresentsthesumofthefollowing

n redefine(standardsofcare) n reallocate(on-sitestaff) n recruit(off-sitestaff)

bull functioning-representsthesumofthefollowing n supplied(itemsnecessaryforcareareavailable) n serviced(patientswithassignedcaregiversavailableclinicalsupport

servicessuchaslaboratoryradiologyandpharmacy) n stepped-down(patientscapableofbeingtransferredfromICUbutinneed

ofclosemonitoring)

RESOURCESREQUIRED 1 Thegeneralpublicrsquosandhealthcarecommunitiesrsquoeducationandacceptance

oftheconceptandneedforalteredstandardsofcareduringalarge-scale disasterresponse

6 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 41: Surge Capacity for Terrorist Bombings: Challenges and Proposed

2 Adequatestaffingtosupportresponseefforts(physiciansnursestechnicianssupport staffsuppliesandequipment)

MechanismtoimplementanalteredstandardofcareThisshouldincludeways torapidlyldquostepdownrdquosuitablepatients(egfromICUtofloorandfromfloorto elsewhere)

4 Mechanismwithinhospitalsthatplacehospitalistsintoldquoreal-timerdquorolesthatenable themtoallocateandrationresourcesandtoserveasadvisorstoandoutreacharmsof IncidentCommand

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Effectiveclinicalresponsetoasurgeofpatientsfromabombingeventwillrequire

coordinationandcooperationamongmultiplemedicalspecialties

2 Hospitalistswillbeanintegralcomponentinidentifyingavailablehospitalbeds dischargingpatientscaringforpatientsandprovidingadditionalsupportduringthe response

ACTIONSTEPS 1 Developanddisseminateanalternatestandard-of-carepolicyforuseduringadisaster

situationIncludein-hospitaltriageforalternatelevelsofcareearlytransfertolower levelsofcareandearlydischargeConsiderusingtheAgencyforHealthcareResearch andQualitydocumentasareference

2 ConveneethicspanelasnecessaryEnlistSocietyofHospitalMedicine(SHM)Ethics Committeeasneeded

Educateappropriatestaffaboutthealternatestandardofcarepolicy

4 Ensurethathospitalistsareincorporatedintothedisasterresponseofeachhospitalto addressissuesrelatedtoeffectivepreparednessandresponse

EVALUATION 1 Conductanexercisethatimplementsthealternatestandardofcarepolicyanduses

hospitalsasdesignatedinthedisasterplan

2 Critiquetheexerciseagainsttheresponseplanemphasizeissuesaboutalternate standardsofcareandperformanceofhospitalists

Revisethealternatestandardofcarepolicyanddisasterplanbasedontheoutcomeof theexercise

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 7

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 42: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Administration Response

PURPOSE Withinfourhoursoperationalizeadditionaladministrative-relatedresourcesto treat00patientsinjuredfromanexplosionandsustaincarefor72hours

BACKGROUND INJURY PREVENTION

TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

Emergency Medical developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Toorganizeandsupportresponsetoinfluxof00patientsinjuredfroman explosionfora72-hourperiod

RESOURCESREQUIRED Theworkloadassociatedwithanadministrativeresponsewillrequireaccessto multiplefacilitiestosupporttheneedsofpatientsstaffandthegeneralpublic Administratorswillmanagecommunicationsacquirepoliticalsupportwork withandrespondtomediahandlepublicinquiriesmanageinternalsystemsand departments

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary

ASSUMPTIONS bull Healthcaresystemsandhospitalsshouldfunctionasanintegratedsystemfor

thebestuseofresources

bull Amedicalresponsetoamasscasualtyeventmustbecomprehensive communitybasedandcoordinated

bull Legalandregulatoryissuesneedtobeincludedinthehospitalemergency preparednessplanEmergencyMedicalTreatmentandActiveLaborAct

8 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 43: Surge Capacity for Terrorist Bombings: Challenges and Proposed

(EMTALA)HealthInsurancePortabilityandAccountabilityAct(HIPAA)Federal VolunteerProtectionActGoodSamaritanLawslaborlawsOSHAandfacilitycodes

bull ActivatingthecommunityEmergencyOperationsCenter(EOC)andhospitalrsquos commandcenterarecriticaltosuccess

bull CommunicationamonghospitalshealthsystemsEMSEOCandpublichealthcannot belostorinterrupted

bull Hospitalsusetheincidentcommandsystemandhavestaffwhocanimplementit

bull Hospitalslong-termcarefacilitiesofficesandclinicshaveMemorandaof Understanding(MOU)toshareresources

bull TheEOCincludeshealthcarerepresentativestocoordinatemedicalresources

bull Patientswhodonotneedacutecareservicesshouldbetreatedatalternatecare facilities

bull Theinstitutionmust

ndash EstablisharesponseplanbasedontheIncidentManagementSystem(egHospital IncidentCommandSystem(HICS)model)

ndash Includeclinicsandofficeswithemergencypreparednessplansconsistentwiththe hospital

ndash Includemedicalnursingdentalandpharmacystaffrespiratorystudentsandhouse staffandfellowsifavailable

ndash Determinethelocationofthecommandcenter(notintheED)andbackupsites

ndash Establishwrittenplanstosecuretheperimeterofthefacilityandaccesspoints

ndash Identifyaspokespersonforthehospital(publicinformationofficer)

bull Thepreparednessplanshouldincludemechanismsformodifyingadmissiondischarge andprocedureschedules

ndash Deferadmissionsthatarenotemergent(developcriteriaandputintopolicy)

ndash Notifyoperatingroommanagertodeferorcancelinpatientandoutpatientnonshyemergencysurgeries

bull IncorporateintensivisthospitalistorChiefofStaffrsquosdesigneeintoplanfordischarging patientsduringemergencyoperations(SeetemplateonHospitalistResponse)Setup MOUswithhospitals

Additionalstaffingissuestoconsider

bull Haveavailablestaffaddressthementalhealthofvictimsfamiliesandstaff(eg psychiatristspsychologistslicensedmentalhealthpractitionersandvolunteers)

bull EmployworkerstrainedbytheAmericanRedCrossespeciallythosewhocan providementalhealthservices

bull Providechildcareservicessothatstaffarefreetoattendtopatients

bull Compilealistofqualifiedtranslatorsforthedisaster

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 9

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 44: Surge Capacity for Terrorist Bombings: Challenges and Proposed

ACTIONSTEPS Thesolutionslistedbelowincludeestimatedhoursforeachtask 1 Control of the External Environment

Theexternalenvironmentwillchangerapidlyduringalarge-scalemasscasualtyevent ThehospitalmustbesecuredandcampustrafficmustbecontrolledSuchcontrolof theexternalenvironmentincludesclearingbedstoaccommodateincomingcasualties redirectingnon-emergencypatientstootherresourcesandmanagingthecomingsand goingsofstaffManagingmediarelationscanbechallengingwhentryingtoprovide safeandeffectivecareTheinstitutionrsquossecurityandpublicaffairsofficesmustwork togetherandbeinplacebeforethemediaarrives

2 Activation of Hospital Incident Command System (HICS)

HICSawidelyusedemergencymanagementsystemisknownforprovidingachain ofcommandwiththeabilitytoeffectivelymanageanincidentprovideaccountability ofpositionfunctionsallowforaflexibleresponsetospecificemergenciesimprove documentationoffacilityactionsprovideacommonlanguagetofacilitateoutside assistanceanddevelopprioritizedresponsechecklistsforseniorleadershipIdentifying theappropriatepeopletomakedecisionsispivotalinafast-paceddisastersuchas intheMadridbombingsThereislittletimeformeetingsanddiscussionaboutthe appropriateuseofsupportfunctionsandpersonnelStaffshouldbetrainedanddrilled regularlytoingrainthedifferencebetweenincidentstructureandnormaloperations

3 Logistics and Supplies

Coordinatingwithkeysuppliersandmaintainingcurrentinventoriesthroughoutthe healthsystemwillmakestockingeffortseasierWhenresourcesarelimitedproviders mustbepreparedtorespondtocareneedswithwhateverisavailable

LogisticsincludebutarenotlimitedtopatienttransportationForexamplehousing evacueesandthewalkingwoundedandtheirfamiliesisafunctionoftheemergency managementprogramKnowingthelocationsofdesignatedsheltersthroughoutthe vicinityandtransportationresourcesforlow-acuitypatientsandtheirfamilieswill hastendischargeplanningandpatientflowinacutecarefacilities

4 Alternate Care Sites

Ahospitalrsquosabilitytomobilizeemergencycareunitsandtoextendcaretothecityrsquos walkingwoundedaddstoitseffectivenessTriagesystemsareusedtoprioritizepatients sothatlow-prioritypatientscanbedirectedfromthemainhospitalallowingambulances andhospitalstafftofocusonhigh-prioritytraumapatientsinneedofmedicalassistance AlternatesitesliketheonesusedduringHurricanesKatrinaandRitaallowlargehealth systemstofacilitatetriageanddirectpatientstoappropriatesourcesofcare

5 Credentialing

TheJointCommissionontheAccreditationofHealthcareOrganizations(JCAHO) emergencycredentialingsystemmustbetestedwithinanorganizationbeforeitis reallyneededStateEmergencySystemsforAdvanceRegistrationofVolunteerHealth Professionals(ESARndashVHP)reflectJCAHOrequirementsandprovideastandardized setofverifiedcredentialsforvolunteerswhomaybecalledtoassisthospitalsduring emergencysituations

40 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 45: Surge Capacity for Terrorist Bombings: Challenges and Proposed

6 Patient Tracking

SuccessfulpatienttrackingbeginsassoonastheyenterthehealthcaresystemWhen moretimeisspentidentifyingandtrackingpatientstheprospectofreimbursementfor relatedcostsisbetterTheabilitytotrackpatientsidentifytheirsupplyconsumption andmonitorbeduseenablesseniormanagementtoproactivelymeettheneedsof healthcareprovidersonthefrontlinePatienttrackingsystemsmustbeflexibleenough toaccommodatesuchneeds

7 Identify gaps

bull Ensurecoordinationbetweenon-scenemanagementandavailablecommunity resourcessothatspecificfacilitiesarenotoverloaded

bull Communicationamongfacilitiesatclinicalandadministrativelevelsisessential

8 Identify additional sources of community support

Additionalsourcesofsupportcanincludelocalshelterslocally-developedstockpiles communitypharmaciesdrugwholesalerswarehousespublichealthauthoritiesetc Accesstotheseresourceswillbeimportantiftheeventdisplacesmanyresidentsdueto contaminationpropertydamageutilityfailureetc

9 Establish communication and relationships

bull Developcommunicationswithlocalemergencymanagement

bull Establishcommunicationswithlocalregionalandstatehospitals

10Exercise plans

bull Establishregularschedulestodrilleveryaspectofaresponsetoensurethatallstaff understandstheirroles

bull Evaluatethedrillsandmodifyplansbasedonafter-actionreports

bull Drillthenewplan

EVALUATION 1 Planconductandevaluatefacility-widedrillsTheevaluationshouldidentifystressors

onclinicalandadministrativeactivities

2 Planconductandevaluatecommunity-widedrillsTheevaluationshouldidentify stressorsonclinicalandadministrativeactivities

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 41

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 46: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Drugs and Pharmaceutical Supplies

PURPOSE Withinfourhoursofanexplosionacquiretheadditionaldrugsand pharmaceuticalsuppliesneededtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION

TheMadridterroristbombingswereusedasamodeltohelpdevelopsolutionsfor

Emergency Medical managingrapidsurgeproblemsduringamasscasualtyevent Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the

Administration Response time of the explosion Resources can be delayed by the time taken to deploy them

Drugs and Pharmaceutical Supplies and by responding to multiple communities Nursing Care

GOAL Withinfourhoursofanexplosionacquireappropriateandadequatedrugsto treat00injuredpatientsforupto72hours

RESOURCESREQUIRED Thelistbelowincludestherapeuticcategoriesadministrationrouteand recommendeddrugorpharmaceuticalsupplyForsimplicitypurchaseand stockpileasingleorfewdrugsfromeachtherapeuticcategoryCareproviders mayhavelittleornopriorexperiencewithadrug

This document is a resource guide Local needs preferences and capabilities of the affected communities may vary bull Analgesics

pohydrocodoneacetaminophen(onestrengthmdash5500)IVmorphine

bull Anxiolytics poandIVlorazepam

bull Antipsychotics poandIVhaloperidol

bull Antibioticsbroadspectrumwithlowallergyrisk poandIVciprofloxacin

42 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 47: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Intravenousfluids salineandD5W

bull Blood(seeBloodBankResponse)

bull Drugsforintubation IVetomidatesuccinylcholineandvecuronium

bull Topicalburncareagents Silversulfadiazine(Silvadene) Bacitracin

bull ENTmedsforTMperforation Cortisporinoticsuspension

bull Ocularmeds Proparacaine Erythromycinophthalmicointment

bull Tetanustoxoid

ASSUMPTIONS 1 Theremaybeademandforcertainpharmaceuticalsfollowingabombingeventwith

multiplecasualties

ACTIONSTEPS 1 Identifycommunitymedicalleadershipandacommitteetoaddressnear-termsolutions

DiscussionanddecisionbyEMSemergencymedicinetraumasurgeryhospital pharmacy(PharmD)bloodbankhospitalleadershiphospitalnursingemergency managementpublichealthandlawenforcementabouttransportofpharmaceuticals

2 Inventorydrugsandquantitiesavailableatpointsofcare(prehospitalandhospital)

Assuming4hospitalsand10ambulancescommitteeshoulddelegateapointpersonto contacthospitalpharmacistsandEMSleadershipandinquireaboutinventory

Identifygapsbetweendrugsonhandandgoal

4 Identifypotentialsourcesofdrugsinthecommunitybesidesprehospitalandhospital supplies(eglocallydevelopedstockpilescommunitypharmaciesdrugwholesalers warehousesphysiciansrsquoofficesviamedicalsociety)Identifyingadditionalsources shouldincludedailyroutineneedsofthecommunity

5 Developrelationshipswithleadershipfromadditionalsourcesaskforldquosnapshotrdquo inventoryofdrugsandestablishldquomutualaidrdquoagreementstorapidlyacquiredrugs

6 Assessdrugsavailableinthecommunitybyaddingprehospital+hospital+community pharmacies+drugwholesalerswarehouses+physiciansrsquooffices(throughmedical society)

7 Ifthedrugsupplyislowdevelopaplanforintercommunitymutualaidorrationing

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 4

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 48: Surge Capacity for Terrorist Bombings: Challenges and Proposed

8 Developaplantorapidlyacquiredrugsfromadditionalsourcesanddeliverproducts topointsofcareThisplanshouldincludecommunicationsbetweenpoint(s)ofcare andadditionalsourcesmutualaidagreementswithadditionalcommunitysources transportofdrugsandreimbursement

EVALUATION 1 Planconductandevaluateacommunity-widedrillTheevaluationshouldinclude

measuringquantityandnamesofdrugsandpharmaceuticalsuppliesacquired distributedandadministeredtimeswhendrillstartedtimedrugswereacquiredfrom distributionpointsdurationoftransporttimeofdistributiontopointsofcareand timeofadministrationtopatients

2 Refineplanbasedondrillexperience

44 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 49: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Managing Surge Needs for Injuries Nursing Care

PURPOSE Tooperationalizeadditionalnursingresourcesinacommunitywithinfourhours ofaterroristbombexplosionandtotreat00injuredpatientsforupto72hours

BACKGROUND INJURY PREVENTION TheexperiencesoftheMadridterroristbombingswereusedasamodeltohelp

developsolutionsformanagingrapidsurgeproblemsduringamasscasualtyevent Emergency Medical Service Response

Emergency Department Response On March 11 2004 10 terrorist explosions occurred almost simultaneously on

Surgical and Intensive commuter trains in Madrid killing 177 people instantly and injuring more than Care Unit Response 2000 That day 966 patients were taken to 15 public community hospitals More Radiology Response than 270 patients arrived at the closest facility between 0800 and 1030 hours Blood Bank Response

Hospitalistsrsquo Response Federal resources should not be expected to arrive sooner than 72 hours from the Administration Response

time of the explosion Resources can be delayed by the time taken to deploy them Drugs and Pharmaceutical Supplies and by responding to multiple communities

Nursing Care

GOAL Withinfourhoursofanexplosionmobilizetheappropriatenumberoffacilitiesandbeds nursingstaffandresourcesneededtotreat00injuredpatientsforupto72hours

RESOURCESREQUIRED Theworkloadwillrequireadequatestaffingandbackuppersonnelforthe initialresponseandmechanismsfornotificationandactivationcredentialing volunteersandforensuringthesafetyandwelfareofresponders

This document is a resource guide Local needs preferences and capabilities of affected communities may vary

ASSUMPTIONS 1 Nursingpersonnelareessentialforaneffectiveresponsetoabombing

includingpatientcarepatienttrackingandinformationmanagementand logisticalsupport

ACTIONSTEPS Thesolutionslistedbelowinvolveprovidingclinicalnursingfor00patientsover a72-hourperiod bull Makeallphysicalbedsavailableforcareincludingthoseinstorageandthose

thatcanberentedonshortnoticePlacecotsinroomsorhallways

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 45

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 50: Surge Capacity for Terrorist Bombings: Challenges and Proposed

bull Developcriteriaandpolicytodischargepatientswhocangohomeorbequickly transferredtolong-termcare

ndash MakesureeachdepartmenthasaprocedureformasscasualtycareThese proceduresneedtobereviewedandbeaccessibletothecommandcenter

ndash Departmentsneedtodetermineproceduresforwhatwillbedoneimmediately(0ndash 120minutes)intermediately(2ndash4hours)andlongterm(4ndash24hours)

bull Notifyalldepartmentsofincidentandofemergencyplanactivation

bull Requestthatpoliciesbeapprovedbyacentralizedcommitteethatoverseesthe emergencyoperationsandplan

bull UpdatecalllistsEverydepartmentshouldhaveacurrentlistthatidentifiesstaffbytheir proximitytothehospital

bull Makestaffawareofwheretoparkwheretoreporthowtorespondetc

bull MaintainacentralizeddatabasewithstaffcompetencyskillslikeACLS(Advanced CardiacLifeSupportreg)TNCC(TraumaNurseCoreCourse)ENPC(EmergencyNurse PediatricCourse)andPALSIdentifywhoiscompetenttocareforcriticallyillpatients

bull Addon-callstafftothedisastercalllist

bull Maintainnamesofretiredorunemployedstaffinahospitalorhealthsystemdatabase

bull IncludeMedicalReserveCorpinformationlistsintheemergencyresponseplan

bull Preparebadgesinadvanceforcredentialedprofessionalstaff

bull CredentialvolunteersinadvanceCommunityagenciestypicallymanagevolunteers

bull Setupasystemsothatthehospitalcanverifycredentials(ieStateESARndashVHP)

bull Ensurethatstaffisassignedtotaskswithwhichtheyaremostfamiliarandperform dailydonotchangeroutineprocedures

EVALUATION HospitalshealthsystemsshouldplanandexecuteadrillwithEMSatleastonceayear Thedrillshouldincludeobjectivestoaccommodate00patientswithbedsstaffingand resources

Critiquethecompleteddrillwriteareportandsharethefindingswithparticipants Hospitaladministratorsshouldanalyzethereportandmakerecommendationstothe disasterplanAnydeficienciesshouldbetestedinthenextdrill

PlanningadrillisexpensiveExercisesmustbedoneinconjunctionwithstateorcounty cityemergencymanagementagencystaffwiththeresourcestoconductthem

46 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 51: Surge Capacity for Terrorist Bombings: Challenges and Proposed

Conclusion Worldwidebombingsoccuralmostdailyandareescalatingincomplexityand sophisticationAsnotedthroughoutthisreportweknowtheUShealthcaresystemwill beoverwhelmedbyaterroristbombingTheproposedsolutionsoutlinedinthisreport providestrategiesthatcanbeputinplacenowmdashbeforeacrisisstrikesmdashtoaddressthe systemwideanddiscipline-specificsurgecapacitychallengestoprovidinganeffective response

Acknowledgments CDCrsquosInjuryCenterwouldliketothankthemanymedicalcareandadministrativeexperts whocontributedtotheconceptualizationandcontentofthisreportbyparticipatingon theSurgeCapacityExpertPanelwritingsectionsofthisdocumentreviewingtextand providingvaluablecomments

BobBaileyMA KevinGeroldDOJDMA(Ed) SeniorAdvisortotheDirector Director DivisionofInjuryResponse CriticalCareMedicine NationalCenterforInjuryPreventionand DepartmentofAnesthesiology Control JohnsHopkinsMedicine CenterforDiseaseControlandPrevention BaltimoreMD AtlantaGA

JoeHendersonMPA PalmerBesseyMDFACS AssociateDirector Professor OfficeofTerrorismPreparednessand DepartmentofSurgery EmergencyResponse CornellUniversity CentersforDiseaseControlandPrevention AssociateDirector AtlantaGA WilliamRandolphHearstBurnCenter NewYorkNY RichardCHuntMDFACEP

Director SteveCantrillMD DivisionofInjuryResponse AssociateDirector NationalCenterforInjuryPreventionand DenverHealthMedicalCenter Control DenverCO CenterforDiseaseControlandPrevention

AtlantaGA AlexanderDuncanMD AssistantProfessor MarkJohnsonMPA EmoryUniversityHospital RetiredChiefCommunityHealthand AtlantaGA EmergencyMedicalServices

AlaskaDepartmentofHealthampSocial Services JuneauAK

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 47

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 52: Surge Capacity for Terrorist Bombings: Challenges and Proposed

ArthurKellermanMDMPH WayneMeredithMD ProfessorandChair ProfessorandChairman DepartmentofEmergencyMedicine DepartmentofGeneralSurgeons EmoryUniversitySchoolofMedicine WakeForestUniversity AtlantaGA Winston-SalemNC

RobertMKellmanMD StuartMirvisMD ProfessorandChair Professor StateUniversityofNewYork UniversityofMarylandRadiologyamp UpstateMedicalUniversity ShockTreatment SyracuseNY BaltimoreMD

JonKrohmerMDFACEP LCDRJMorrisMPH MedicalDirector USPublicHealthService KentCountyEMS NationalBioterrorismHospital GrandRapidsMI PreparednessProgram

HealthResourcesandServices DavidLehmannMDPhD Administration ProfessorofMedicineandPharmacology RockvilleMD StateUniversityofNewYorkUpstate MedicalUniversity BrentMyersMD SyracuseNY WakeCountyEMSMedicalDirector

RaleighNC PatriciaLenaghanRNMSCENFAAN DirectorBiocontainmentUnitampMagnet RobertNovellineMD Program ProfessorofRadiology TheNebraskaMedicalCenter HarvardMedicalSchool NebraskaMedicalCenter BostonMA OmahaNE

RichardOrrMD LTCJohnMcManusMDMCRFACEP Physician ResearchPhysicianUSArmyResearch ChildrenrsquosHospitalofPittsburgh ProgramforCombatCasualtyCare PittsburghPA USArmyInstituteofSurgicalResearch TransitionalProgramDirectorSanAntonio ThomasAPetersMBAMHA UniformedServicesHealthEducation VicePresident ConsortiumMedicalDirectorFortSam UniversityHealthSystem HoustonandCampBullisFireAdjunct SanAntonioTX AssistantProfessorEmergencyMedicine OHSUandUSUHS SallyPhillipsRNPhD

DirectorBioterrorismPreparedness NormanMcSwainMDFACS Research TraumaDirectorCharityHospital AgencyforHealthcareResearchandQuality TulaneUniversitySchoolofMedicine RockvilleMD NewOrleansLA

48 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

CS123209

Page 53: Surge Capacity for Terrorist Bombings: Challenges and Proposed

EdwardRachtMD RichardSerino MedicalDirectorClinicalAssociate Chief ProfessorofEmergencyMedicine BostonEmergencyMedicalServices CityofAustinTravisCountyEmergency BostonMA MedicalServicesSystem UniversityofTexas-Southwest JasonSteinMD MedicalCenter DirectorQualityImprovement AustinTX EmoryHospitalMedicine

EmoryUniversityHospital ScottMSasserMD AtlantaGA DepartmentofEmergencyMedicine EmoryUniversitySchoolofMedicine GamWijetunge DivisionofInjuryResponse HighwaySafetySpecialist NationalCenterforInjuryPrevention NationalHighwayTrafficSafety andControl Administration CentersforDiseaseControlandPrevention WashingtonDC AtlantaGA

JanetWilliamsMDFACEP RichardSattinMD Director AssociateDirectorforScienceActingTeam CenterforDisasterMedicineand Lead(Research) EmergencyPreparedness CentersforDiseaseControlandPrevention UniversityofRochester AtlantaGA PittsfordNY

PaulSchmidtMD Professor DepartmentofPathologyandCellBiology TampaFL

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 49

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

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Page 54: Surge Capacity for Terrorist Bombings: Challenges and Proposed

References

1Patternsofglobalterrorism2001UnitedStatesDepartmentofState[online]May2002[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1019pdf

2Patternsofglobalterrorism2002UnitedStatesDepartmentofState[online]April200[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization20177pdf

Patternsofglobalterrorism200UnitedStatesDepartmentofState[online]April2004[cited 2005Feb4]AvailablefromURLwwwstategovdocumentsorganization1912pdf

4Terrorism20002001UnitedStatesDepartmentofJusticeFederalBureauofInvestigation (FBI)CounterterrorismDivisionPublication008[FBIwebsite][cited2005Feb4] AvailablefromURLwwwfbigovpublicationsterrorterror2000_2001htm

5GadsonLOMichaelMLWalshNeditorsFBIBombDataCenter1998bombing incidentsWashington(DC)DepartmentofJustice(US)FederalBureauof Investigation1998GeneralInformationBulletin98-1

6TerrorismResearchCenterIncAvailableatURLwwwTerrorismcom

7CushmanJGPachterHLBeatonHLTwoNewYorkCityhospitalsrsquosurgicalresponseto theSeptember112001terroristattackinNewYorkCityJTrauma20054(1)147ndash55

8RodopluUArnoldJLYucelTTokyayRErsoyGCetinerSImpactoftheterrorist bombingsoftheHongKongShanghaiBankCorporationheadquartersandthe BritishConsulateontwohospitalsinIstanbulTurkeyinNovember200JTrauma 200559(1)195ndash201

9FrykbergERTerroristbombingsinMadridCriticalCare2005920ndash2

10FrykbergERMedicalmanagementofdisastersandmasscasualtiesfromterrorist bombingshowcanwecopeJTrauma20025201ndash12

11FrykbergERTepasJJTerroristbombingslessonslearnedfromBelfasttoBeirutAnn Surg1988208569ndash76

12NationalStrategyforCombatingTerrorismUnitedStatesGovernment200Available atURLhttpwwwwhitehousegovnewsreleases20002counter_terrorism counter_terrorism_strategypdfsearch=22national20strategy20for20combating 20terrorism22

1LesserIOHoffmanBArquillaJRonfeldtDFZaniniMJenkinsBMeditorsCountering thenewterrorismSantaMonica(CA)RANDCorporation1999

14GutierrezdeCeballosJPTureganoFuentesFPerezDiazDSanzSanchezMMartin LlorenteCGuerreroSanzJECasualtiestreatedattheclosesthospitalintheMadrid March11terroristbombingsCritCareMed2005(1Suppl)S107ndash12

15BazermanMHWatkinsMDPredictablesurprisesthedisastersyoushouldhaveseen comingandhowtopreventthem(leadershipforthecommongood)Boston(MA) HarvardBusinessSchoolPress2004

50 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

CS109858

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Page 55: Surge Capacity for Terrorist Bombings: Challenges and Proposed

16BurtCWandMcCraigLFStaffingCapacityandAmbulanceDiversioninEmergency DepartmentsUnitedStates200ndash04Advancedatafromvitalandhealthstatistics September27200676

17VisitstoUSemergencydepartmentsatall-timehighnumberofdepartmentsshrinking [onlinepressrelease]26May2005[cited10Apr2006]Atlanta(GA)Centersfor DiseaseControlandPreventionOfficeofEnterpriseCommunicationMediaRelations AvailablefromURLwwwcdcgovodocmediapressrelr050526htm

18AmericanCollegeofEmergencyPhysiciansAmbulancediversionandEDovercrowding AvailablefromURLwwwaceporgwebportalPatientsConsumerscritissues overcrowdingFactSheetAmbulanceDiversionandEhtmCited12October2006

19DerletRWRichardsJROvercrowdinginthenationrsquosemergencydepartments complexcausesanddisturbingeffectsAnnEmergMed20005(1)6ndash8

20EcksteinMIsaacsSMSlovisCMKaufmanBJLoflinJROrsquoConnorREetalFacilitating EMSturnaroundintervalsathospitalsinthefaceofreceivingfacilityovercrowding PrehospEmergCare2005Jul-Sep9()267-75

21SchafermeyerRWAsplinBRHospitalandemergencydepartmentcrowdinginthe UnitedStatesEmergMed(Fremantle)20015(1)22ndash7

22GeneralAccountingOffice(US)Hospitalemergencydepartmentscrowdedconditions varyamonghospitalsandcommunitiesWashington(DC)GovernmentPrintingOffice 14Mar200ReportNoGAO-0-460

2AmericanHospitalAssociationPreparedtoCareThe247roleofAmericarsquosfull-service hospitals2006Cited12October2006httpwwwahaorgahacontent2006pdf PreparedToCareFinalpdfAvailablefromURLhttpwwwahaorgahacontent2006 pdfPreparedToCareFinalpdf(February2004)

24InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareemergencymedicalservicesatthe crossroadsWashington(DC)TheNationalAcademiesPress2006

25InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycarehospital-basedemergencycareatthe breakingpointWashington(DC)TheNationalAcademiesPress2006

26InstituteofMedicine(US)CommitteeontheFutureofEmergencyCareintheUnited StatesHealthSystemFutureofemergencycareEmergencycareforchildrengrowing painsWashington(DC)TheNationalAcademiesPress2006

27NiskaRWBurtCWBioterrorismandmasscasualtypreparednessinhospitalsUnited States200AdvancedatafromvitalandhealthstatisticsNationalCenterforHealth StatisticsSeptember27200564

28AufderHeideETheimportanceofevidence-baseddisasterplanningAnnEmergMed 2006Jan47(1)4ndash49

In a Momentrsquos Notice Surge Capacity for Terrorist Bombings 51

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

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Page 56: Surge Capacity for Terrorist Bombings: Challenges and Proposed

29RubinsonLNuzzoJBTalmorDSOrsquoTooleTKramerBRInglesbyTVAugmentation ofhospitalcriticalcarecapacityafterattacksorepidemicsrecommendationsofthe WorkingGrouponEmergencyMassCriticalCareCritCareMed200510(Suppl)

0SchmidtPJBloodanddisastermdashsupplyanddemandNEnglJMed200246(8)617ndash20

1Disasteroperationshandbookcoordinatingthenationrsquosbloodsupplyduringdisasters andbiologicaleventsAmericanAssociationofBloodBanksAvailablefromURLwww aabborgDocumentsPrograms_and_ServicesDisaster_Responsedohdbk0050pdf

2DisasteroperationshandbookoverviewofresponseplanAmericanAssociationof BloodBanksAvailablefromURLwwwaabborgDocumentsPrograms_and_Services Disaster_Responsedohdbkoview0050pdf

Disasteroperationshandbookmdashhospitalsupplementcoordinatingthenationrsquosblood supplyduringdisastersandbiologicaleventsAmericanAssociationofBloodBanks AvailablefromURLwwwaabborgDocumentsPrograms_and_ServicesDisaster_ Responsedohdbksupp0050pdf

4AgencyforHealthcareResearchandQualityAlteredstandardsofcareinmasscasualty eventsRockville(MD)DepartmentofHealthandHumanServices(US)Preparedby HealthSystemsResearchInc2005ContractNo290-04-0010AHRQPublicationNo 05-004AvailablefromURLwwwahrqgovresearchaltstandaltstandpdf

52 In a Momentrsquos Notice Surge Capacity for Terrorist Bombings

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