summer '15: user provisioning for connected apps
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User Provisioning for Connected AppsMay 14, 2015

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Speakers
Vikas JainProduct Management Director
@vikasjaintweet
Pat PattersonDeveloper Evangelist Architect@metadaddy

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▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now.
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▪ Stick around for live Q&A at the end– Speakers will tackle more questions at the end, time-
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▪ Head to Success Community– More questions? Visit the Success - Salesforce Identity
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Agenda
1. What is User Provisioning?
2. Benefits
3. Demo
4. How does it work?
5. Standards

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User Provisioning – Managing the User Lifecycle
Create, Update,
Delete Users

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Managing Users in Multiple Salesforce orgs
Create, Update,
Delete Users
Org1
Org2
Org3

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Works with Other User Repositories Too
Create, Update, Delete Users
ActiveDirectory
On Premise
HRApp
Salesforce Identity Connect

Benefits

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Benefits for Employee Use Cases
Security
Audit & Compliance
IT Productivity
User Termination
Who has access to what?
Automated account creation & deletion

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Benefits for Customer and Partner Use Cases
User Onboarding
Keep User Info in Sync
Self Service
Provision user intomultiple web properties
Update email change across all apps
Access requestwith Approvals

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Benefits for ISV Use Cases
Faster Setup
SSO User Linking
Package It!
Onboard users and grant licenses
Setup Federation Identifier with External UserId
Add User Provisioning to your package

Demo

How Does It Work?

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User Provisioning Standard Objects
• Operation• UserId• State• ApprovalStatu
s• …
UserProvisioningRequest (UPR)
• UserProvisioningRequestId
• Status• Details• …
UserProvisioningLog
• SalesforceUserId
• ExternalUserId• LinkState• …
UserProvAccount
• SalesforceUserId
• ExternalUserId• LinkState• …
UserProvAccountStaging
Temp object used during collection
User as listed in 3rd party system
Main Object
Audit & Debugging

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Runtime Flow Diagram
Users
Profile
Perm. Sets
API
Create, update, delete
Assign, unassign
Assign, unassign
Code
UPRUser
Provisioning Platform
Flow
Events
Connector
3rd party app
* UPR = UserProvisioningRequest
API
Process UPR

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Create Apex PluginsExtend UserProvisioningPlugin class
global class GoogleCollectUsersPlugin extends UserProvisioning.UserProvisioningPlugin {
global override Process.PluginDescribeResult buildDescribeCall() {
...
}
global override Process.PluginResult invoke( Process.PluginRequest request) {
... }}

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Create a Flow of Type User Provisioning Flow

Standards

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Simple Cloud Identity Management
http://www.simplecloud.info/
SCIM 1.0 released in 2011
SCIM 1.1 released in 2012
IETF working on SCIM 2.0
System for Cross-domain Identity Management

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SCIM Use Cases
Provision and de-provision user accounts
Update attributes on user accounts
Synchronize accounts across services
Manage group membership

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SCIM Basics
Application-level, REST protocol
OAuth recommended for authentication/authorization
Create, modify, retrieve, discover users and groups
Common user schema
Extensible

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SCIM Schema
Core schema– name, userName, emails etc
Enterprise extension– employeeNumber, department, manager etc
Salesforce Org extension– urn:salesforce:schemas:extension:18CHARORGID
– Custom fields

SCIM in Action

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SCIM Implementations

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May 21, 2015
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Q & A
Vikas JainProduct Management Director
@vikasjaintweet
Pat PattersonDeveloper Evangelist Architect@metadaddy

Thank You