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Page 1: State Analytical Reporting system (STARS) › stars › pdf › Human_Resource_user_guide.pdfHuman Resources Analytics – Dashboards and Reports Human Capital Management Analytics
Page 2: State Analytical Reporting system (STARS) › stars › pdf › Human_Resource_user_guide.pdfHuman Resources Analytics – Dashboards and Reports Human Capital Management Analytics

State Analytical Reporting System (STARS)

User Guide – Human Resources Page 2

Table of Contents

Human Resources Analytics – Dashboards and Reports .............................................................................. 3

WORKFORCE DEPLOYMENT ........................................................................................................................... 4

WORKFORCE DEMOGRAPHICS ....................................................................................................................... 8

COMPENSATION ......................................................................................................................................... 11

RETENTION ................................................................................................................................................ 16

TIME AND LABOR ANALYSIS ......................................................................................................................... 21

ACCRUAL ................................................................................................................................................... 34

EXERCISES .................................................................................................................................................... 37

EXERCISE - WORKFORCE DEPLOYMENT ...................................................................................................... 37

EXERCISE - WORKFORCE DEMOGRAPHICS ................................................................................................... 45

EXERCISE - CHANGING A GRAPH ................................................................................................................ 50

EXERCISE – TIME AND LABOR ANALYSIS ..................................................................................................... 56

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Human Resources Analytics – Dashboards and Reports

Human Capital Management Analytics

This workshop is to provide you a hands-on overview of Oracle 11g Human Resource (HR) Analytics

Dashboards – how you can analyze and investigate business issues thru pre-built dashboards, metrics,

analysis, and reports within Oracle HR Analytics.

Today we will look at two (2) areas of HR Analytics: Workforce Deployment and Workforce

Effectiveness. Each area provides insight to your organization and provides these benefits:

Provide strategic workforce performance information.

Help ensure proper deployment of workforce by matching geographic, job, and

diversity profile with business requirements.

Log into Oracle BI 11g Analytics

(Login using your assigned User ID)

User ID: Assigned User ID

Password: Assigned Password

When you login to the system you are presented with the Home

page. To change to the HR Dashboard

Click on Dashboards > Human Capital Management > Workforce

Deployment

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WORKFORCE DEPLOYMENT

Key Performance Indicators (KPIs) provide at a glance–trends, performance, and areas that may require

attention. Users can drill into detail to see the reasons. Then, rather than looking broadly at

information, users/analysts can drill into the data and discover which groups or individuals are affected,

and uncover causes for positive or negative KPIs.

With its tight integration between the

business intelligence environment and the

transaction system Oracle HR Analytics

enables organizations to close the loop of

this issue by enabling action through the

*Action Framework. The Oracle BI Action

Framework makes it possible to set up navigation paths to critical information that can be displayed on

analyses right next to users’ data. These paths—or “action links”—can bring up related

reports, analysis, or Websites, or they can enable users to complete business processes

by performing actions that access separate applications.

Select > Employee Head count in the

Headcount KPI report.

Select > View Staffing.

*Action Links

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The system has navigated you to the Staffing page. In this example agency DOC is

selected.

Scroll to the bottom of the dashboard and view the Organizational Headcount Movement

analysis and see the different metrics that are presented.

Note: All column data in the Organizational Headcount Movement analysis is drillable

In the Voluntary Terminations column,

Select > one of the agency’s

See the Action Links View Retention

Dashboard and View Retention Hotspot

display. Select > View Retention Dashboard and drill into the data

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Here we see the Retention dashboard

.

View the ‘Top Voluntary Turnover’ chart information. Click in the left gauge of

Employee Voluntary Termination Count

Now, Select > Employee Termination Detail Listing link.

This

listing

provides information about employee name, supervisor, location, and length of service

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Also see at the bottom of this chart the report criteria is listed. You will see this throughout the

solution and provides a clear picture of ‘what’ information is being presented, i.e., it eliminates

the guess work of what the analysis is depicting.

Select > Workforce Deployment: Staffing breadcrumb at the bottom left of the page to return

to the Retention dashboard. This will bring us back to the Staffing page we were on earlier.

Dimension Types. Dimensions with level-based hierarchies (structure hierarchies), and dimensions with

parent-child hierarchies (value hierarchies). Level-based hierarchies are those in which members are of

several types, and members of the same type occur only at a single level. In parent-child hierarchies,

members all have the same type. With Oracle BI Analytics hierarchies are already created for you and

you have the capability to create more. Workforce Demographics has analyses comprised with each of

these types of dimensions.

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WORKFORCE DEMOGRAPHICS

Next Select > Demographics page

Here is where we can see more information about the make-up of our workforce by personal

demographics such as age, gender, education and ethnicity.

Looking at the Job Demographics chart we see the Age Band of 40-55 accounts for nearly a quarter of

our workforce and having 10-20 years of service

In the Job Demographics analysis Employee Headcount chart see the 10-20 Years of service

column.

Click the chart color band for the Age Group 40-55.

Then, Select > View Employee Details.

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The View Employee Detail action link takes us to a detailed report for employee ratings, length

of service, time in grade, time in job, and more – all grouped by department and supervisor.

We also see on the Headcount Demographics analysis the Age Band ‘40-55’ years makes up a

significant percentage of the entire workforce.

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Now let’s sort the column Length of Service (Years) descending.

Place your mouse to the right of the column name and see the

Ascending and Descending arrows. Select > Descending

This demographics data shows our workforce is aging but we are not, yet, at a critical point for

succession planning. It does point out we do need to start looking at succession planning as it relates to

the organizations goals (since most employees in this group are at 14 years of service – with additional

consideration given to retirement factors such as benefits, healthcare, retirement wages, etc.

Select > Return at the bottom of the page to

return to the Demographics dashboard page

Exercise is complete.

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COMPENSATION

This Compensation dashboard has been designed to display

analysis of all employees’ base and variable compensation

throughout the organization.

Navigate to and select the Compensation dashboard. Dashboards > Human Capital Management > Compensation

This dashboard consists of two pages (i) Overview and (ii) Salary Compression

Overview page:-

Under Overview Page we have (i) 3-Year Salary Trend and (ii) Salary by Department Hierarchy. The dashboard consists of some parameters with some default values which can be changed along with other parameters. Once the parameters are chosen then click Apply which is under Department Name parameter. Notice the page data changes. The default parameters are

i. Year = “2014” ii. Set ID = “AGNCY”

The below screenshot is another set of parameters which can be applied by clicking on “Apply” which is under Pay Grade Name

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3-Year Salary Trend: - This is used to compare current year’s compensation and average trend with those of prior 2 years.

The analysis on Total Annual Base Salary and Average Annual Base Salary is explained in Graph and Table. Horizontal bars show Total annual base salary whereas the red line across the bars shows the annual base salary.

Salary by Department Hierarchy:- It is the total and average annual base salary by department hierarchy for a year.

The first Graph shows Total Annual Base Salary for AGNCY and year 2014 (default parameters) Second Graph shows the Average Annual Base Salary and Mid Annual Base Salary Range for default parameters. The below shown screenshot is table which shows specific values based on which the graphs are designed.

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For further detailed report on employee headcount by Agency click on SETID “AGNCY” and then click the breakdown.

Click “Return” which is at the end of the table to go back to main dashboard. Salary Compression page:- The same parameters have been used in this dashboard page as well.

This dashboard page contains a link for (i) Salary compression between jobs and (ii) a table explaining Compression within Grades.

Compression within Grades: - This is used to assess employee salary differentials within a grade or between grades by comparing employee’s average and median base salary with the pay grade mid-point.

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You can further drill down to detailed Employee Headcount by job description by clicking on Pay Grade Description action link (highlighted). Compression within Grades Detail: - It is used to analyze salary distribution within a grade including metrics e.g. employee’s average and median base salary and the deviation of average base salary to the grade mid-point.

You can further drill down to Employee Details report by clicking on “Employee Headcount” column. You can always return to main dashboard by clicking on Return which is at the end of the page.

Salary Compression Between Jobs:- From the main dashboard Salary Compression click on the click “View Salary Compression Between Jobs”

Once you click on the link then you will view a table which analyzes the average full-time salary between jobs and between performance bands to assess salary differentials betweeen jobs and between high and low performing employees within the job.

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And you can further drill down to “Employee Details” by clicking on any amount field action link.

You can always return to main dashboard by clicking on “Return” which is at the end of the page.

Exercise is complete.

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RETENTION

This Retention dashboard has been developed for analysis of

retention and turnover trends and their relation to other factors

like compensation and performance for entire organization. It also

proactively alerts top performers retention risk.

Navigate to and select the Retention dashboard. Dashboards > Human Capital Management > Retention

This dashboard consists of three pages (i) Overview, (ii) Retention Hotspots and (iii) Trends.

Parameters: - The below screenshot shows the parameters which can be applied to this dashboard (on

all three pages). Some parameters have default values which, if needed can be changed along with other

parameters.

Once the parameters are chosen then click Apply which is under Department Name parameter. Notice the page data changes.

The default parameters are

iii. Year = “2014” iv. Set ID = “AGNCY”

Overview page:-

Under Overview page we have (i) Turnover KPI and (ii) Top Performer Voluntary Turnover KPI.

Turnover KPI: -This analysis is used to monitor voluntary and involuntary turnover ratio and also it compares to the last period.

Top Performer Voluntary Turnover KPI:- This analysis is used to monitor top performer voluntary turnover and also it compares to the last period.

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This analysis can be viewed in a table or graph by either selecting Department or Location criteria along with Employee Voluntary Termination Count. The above screen shot is shown when Location is selected. To view a Employee detailed report based on Job name and location then click on Employee Voluntary Termination Count action links (highlighted in red).

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To go back to main dashboard click “Return” (which is at the end of the page).

Retention Hotspots page:-

Under Retention Hotspots page we have Turnover Distribution by Job Turnover Distribution by Job: - This analysis shows the top 5 jobs with the highest employee turnover.

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Trends page:- Under Trends page we Voluntary Turnover 3-Year Trend report.

Voluntary Turnover 3-Year Trend report: - This report is used to monitor on comparing current year’s voluntary turnover along with pervious 2 years by both annual YTD turnover and seasonal monthly/quarterly turnover ratio.

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We can drill down to view detailed report of employee who is in voluntary termination list by clicking on Employee Voluntary Termination Count Action links (highlighted in red). Voluntary Termination List is a detailed report based on Employee Voluntary Termination Count and the Year.

Click Return to go back to main dashboard.

Exercise is complete.

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TIME AND LABOR ANALYSIS Time and Labor enables monitoring of timecard status and late

timecard submission. It analyzes reported productive and non-

productive time and estimates reported time cost. This allows

managers to gain insight into hidden cause and costs of overtime,

absenteeism and low productivity. Integrated with Project analytics,

Time and Labor analytics can also analyze reported time and labor cost

by projects and project resources.

Navigate to and select the Time and Labor dashboard. Dashboards > Human Capital Management > Time and Labor

Here we see an Overview of reported time, metrics, and performance indicators.

The below screenshot shows the parameters which can be applied to this dashboard (on all three pages). Some parameters have default values which, if needed can be changed along with other parameters. Once the parameters are chosen then click Apply which is under Department Name parameter. Notice the page data changes.

The default parameters are

v. Year = “2014” vi. Quarter = “2014 Q 2”

vii. Agency = “Department of Labor”

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In the Time Collection Monitor analysis, Click on the 16 Time Cards Reported Late metric.

To get a more detailed report then click on the number of Reported hours, Processed hours and timecards reported late Click on Timecards Reported Late to view Timeliness of the submitted Timecards. Select > Return at the bottom of this analysis. To view a detailed report based on location department or job name then click on highlighted column. The late timecards can be pivoted on many dimensions. To view the Employee details who submitted late click on the highlighted action link. You can always go back to main dashboard by clicking on Return.

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Reported Time Summary:- This is used to view various categories of reported and processed time across all the timecards. Reported Time Hours:- This is used to analysis reported and processed time including overtime for various categories viewed by Location, Job and Department.

Click on the image to further get a detailed report on the location where the employee timesheet have been submitted.

Click Return to go back to main dashboard.

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Click on next page Timecard Monitoring.

Reported Hours Status:- This report is used to analysis Reported Hours status by Year and Month.

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Timecards Trend: - This report is used to analysis monthly trend based on statuses of the timecards created.

Timecards Reported Versus Reported Late:- This is used to analysis the distribution of the timecards reported late against the total timecards reported for each month.

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Timecards Reported Late Summary:- This report is a summary on timecards which were submitted late. To view a detailed report on who were late in submitting their timecard click on highlighted column. The late timecards can be pivoted on many dimensions. Click Return to go back to Main Dashboard. Click on next page “Processed Time” It has 3 reports for analysis. They are: - (i) Processed Time, (ii) Processed Hours Category and (iii) Processed Time Status Processed Time:- This is an analysis on processed time categorized on productive and non-productive hours.

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To view a detailed report on who submitted processed timecards late then click on the highlighted action link. The below is a graph representation of the above table which can be viewed in different dimensions like Worked, Other and Non-Worked.

Processed Hours Category:- This report is used to analysis various categories of the processed time hours viewed by Year, Quarter, Month and Day which can be pivoted in many dimensions.

Processed Time Status:- This report is used to analysis various statuses of the processed hours displayed for every month.

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The below screenshot is a graphical representation of the above table.

Click on the next page Reported Time. Reported Time:- This is an analysis on reported time categorized on productive and non-productive hours.

To view a detailed report on who submitted processed timecards late then click on the highlighted action link.

Time Coverage Analysis : - This analysis shows Reported Employee hours, Reported Regular hours and Reported Overtime hours by month. This analysis can be pivoted on many dimensions.

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Reported Overtime Hours:- This report displays the Overtime Reported and Processed hours by TRC names.

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Click on next page Time Trend This page consists of (i) Time Trend, (ii) Overtime by Department and (iii) Overtime Ranking Time Trend:- This is a reported and processed hours categories trend analysis by year, and month. This report can be pivoted on many diminesions like by Trend by time Entry, Trend by Location, Processed Hours and Reported hours.

Overtime by Department:- This analysis is a reported and processed overtime hours trend by month viewed by Department hierarchy

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To view a detailed report based on month and year of processed overtime hours then click on the graph. Below screen shot is a detailed report of 2014/04.

Overtime Ranking:- This is based on departments ranked based on Processed Overtime hours. It also contains other metrics like Reported hours, Average Reported overtime and Average Processed overtime for an employee.

To view a detailed report for this department based on Vendor name and Processed overtime hours then click on red highlighted.

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Click on the next page Estimated Labor Cost. Estimated Labor Cost:- This is used to analysis the estimated cost amount based on the processed hours for various sub categories of the processed hours for both working and non-working categories.

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The above is a graphical representation of the table. To view a Employee detail Estimated Labor Cost report by Location click on the red highlighted.

Click Return to go back to main dashboard.

Exercise is complete.

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ACCRUAL

Accrual Dashboard displays the employee leave accrual balance hours

and the accrual liability amounts by various agencies within the state.

Navigate to and select the Compensation dashboard. Dashboards > Human Capital Management > Accrual

This dashboard consists of only one page which has Accrual Balance analysis.

Parameters: - The below screenshot shows the parameters which can be applied to this dashboard.

Some parameters have default values which, if needed can be changed along with other parameters.

Once the parameters are chosen then click Apply which is under Department Name parameter. Notice the page data changes.

The default parameters are viii. Year = “2014”

ix. Quarter = “2014 Q 2” x. Set ID = “AGNCY”

Accrual Balance: - This report displays a consolidated data of the Accrual Hours, Average Accrual

Balance and other Accrual metrics for the Supervisor along with the headcount number under

them.

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To view a detailed Employee Accrual balance based on Accrual category description like Banked, Sick

and Vacation time then click on any Accrual Balance (Hours) action link (highlighted in red).

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You can further drill down to the detailed reports by clicking on the available links randomly

highlighted in the above screenshot.

Always click Return to go back to the main dashboard

Exercise is complete.

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EXERCISES

EXERCISE - WORKFORCE DEPLOYMENT Key Performance Indicators (KPIs) provide at a glance–trends, performance, and areas that may require

attention. Users can drill into detail to see the reasons. Then, rather than looking broadly at

information, users/analysts can drill into the data and discover which groups or individuals are affected,

and uncover causes for positive or negative KPIs. In this exercise we are going to analyze the workforce

for the Department of Energy & Environmental Protection (DEEP).

In the Workforce Overview page - select the following criteria and click apply

Year: 2013

SET ID: AGNCY

Agency: Dept Enrgy & Envir Prot

From the Agency dropdown select Search…

Type in the first three letters of the agency – Dep

Uncheck the Match Case field and click

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Click on the Dept Enrgy & Envir Prot and click the . This will move over to the Selected area and

click ok.

This will bring you back to the Overview page. Click This will return your results for DEEP Headcount

KPI and the Turnover KPI for 2013.

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Select > Employee Head count in the Headcount KPI report.

Select > View Staffing.

The system has navigated you to the Staffing page

Scroll to the bottom of the dashboard and view the Organizational Headcount Movement

analysis and see the different metrics that are presented.

Note: All column data in the Organizational Headcount Movement analysis is drillable

Let’s do a further analysis on the new hires in month 5 (May)

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Click on the New Hires (421) and the action View New Hire Detail Listing will appear

This will bring you to a detail list of new hires for the month. Click on the Job Name and slide it

all the way to the left to view by position.

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Select > Workforce Deployment: Staffing breadcrumb at the bottom left of the page to return

to the Retention dashboard. This will bring us back to the Staffing page we were on earlier.

Click on the Employee Headcount

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This will bring you to the Rentention page - Turnover KPI.

Add additional criteria to your anaylsis – Select Air Management from the Department drop

down list

Click

Click the Employee Voluntary Termination Count.

Click on the View Voluntary Termination Details Action link.

To view the pivot table by Job Family Name - click on the Job Family Name and slide it to the

left.

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Click Return go back to Workforce Deployment

Select > Workforce Deployment: Staffing breadcrumb at the bottom left of the page to return

to the Retention dashboard.

Click on the Overview link to view Employee Compensation reports

This will bring you to the Compensation Overiew page

Scroll down to the Scroll by Department Hierarchy

And view the average, mid annual and max salary for DEEP

Exercise is complete.

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EXERCISE - WORKFORCE DEMOGRAPHICS

Select > Workforce Deployment>Demographics page

Here is where we can see more information about the make-up of our workforce by personal

demographics such as age, gender, education and ethnicity.

Select>Agency> Department of Transportation

Click

There are four (4) Dashboards – Job Demographics, Employee Demographics, Employee Age

Band Trend, and Employee Age 55+ Trend.

In the Job Demographics analysis Employee Headcount chart see the 10-20 Years of service

column.

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Click the chart color band for the Age Group 40-55.

Then, Select > View Employee Details.

The View Employee Detail action link takes us to a detailed report for employee ratings, length

of service, time in grade, time in job, and more – all grouped by department and supervisor.

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Click on the field Length of Service and Sort Descending to view the highest Length of Service

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Also Time in Grade (Years), Time in Job (Years), and Time in Organization (Years)

Click Return to go back to the previous page

We also see on the Headcount Demographics analysis the Age Band ‘40-55’ years makes up a

significant percentage of the entire workforce.

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In the View by select>Gender

Review results.

Select>Ethnic Group

Review the results.

To further analyze the data –

Click on one of the Ethnic groups and drill down to the employee detail.

This demographics data shows our workforce is aging but we are not, yet, at a critical point for

succession planning. It does point out we do need to start looking at succession planning as it relates to

the organizations goals (since most employees in this group are at 14 years of service – with additional

consideration given to retirement factors such as benefits, healthcare, retirement wages, etc.

Select > Return at the bottom of the page to

return to the Demographics dashboard page

Exercise is complete.

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EXERCISE - CHANGING A GRAPH

Change a pie graph to a stacked bar graph to visualize the analysis we have created.

Select > Workforce Demographics>Headcount Demographics

Next Select > Analyze

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In the Compound Layout Select the Edit View

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Select the Bar Graph

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In the Layout section drag and drop the Age Band Dimension in the Vary Color By

(Horizontal Axis)

This will change the look of your graph to color legend

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To save your work by selecting the Save As icon in the upper right corner of the page.

Save as “Staff Demographics”

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Open the Saved Dashboard

Select Open from the Home Page

Exercise is complete.

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EXERCISE – TIME AND LABOR ANALYSIS

a) Parameters:- The below shown is a screenshot of Parameters available for Time and Labor report. Click on the red highlighted square box to select values for available list of values.

Year, Quarter and Month are dependent on each other . In the below screenshot once Year is selected then Quarter list of values will be displayed based on selected year. Similarly Month is dependent on selected Year and Quarter. If none is selected then it will display all values available for that parameter.

Fig (a)

Fig (b)

Fig (c)

Similarly

(i) Department Name list of values are dependent on Agency values. (ii) Worker Location City list of values are dependent on all prompts. (iii) Timecard Period Name list of values are dependent on Year.

Once the parameters are selected then click “Apply”

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b) Changing a Graph:-

A PIE chart/graph can be converted to any form of layout by clicking on “Analyze”.

Once you click on Analyze then you will be seeing the following screenshot.

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Now click on Edit view which is highlighted in the above screenshot where you can change the layout or colums.

The above screenshot is edit view of the graph. Click on Pie to change the layout form. From the available options select any desired layout. You will see that the graph changes instantly.

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In this example let’s select Line as the required layout.

Now to change the graph measure’s or line or graph prompts. Go to the second section, drag the required columns and drop them in respective areas. The columns which you don’t want to show on the graph drag them to “Excluded”. Drag and drop columns in Graph Prompts section so that they can be used as parameters for the graph in run time.

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When you drag and drop the columns you will instantly see that the above graph or chart changes. Click “Done” once the changes are done. The changes which have been done can be visible now. We can view the following changes:- (i) The PIE Chart has been changed

to Line Graph. (ii) TRC Category Name prompt is

added to the graph.

Click on the Prompt to select values and you can see the graph changes. Now save this analyze by clicking on Save as Icon (which is on top right side corner under username) on to “My Folder”. (c) Changing Table layout:- Dashboard Tables are user friendly and you can always change based on the required analysis. Such as

(i) Sorting (ii) Excluding Columns (iii) Including Columns (iv) Move Columns ( where Grouping can be done)

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Let’s take Estimated Labor Cost table from Time and Labor Dashboard.

Sorting:- This can be done in two ways:- (a) Click on the icon which is at the corner of the column header. There will be two icon’s one

ascending and other descending. As soon as you click

(b) Right click on the column header and you can sort from the available options.

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Include Column:-

When you right click on any column header and then if it shows Include Column that means there are some columns which are available and can be added to the table.

If Include column doesnot show up that means there are no extra columns to add to the table. Let’s add “TRC Name” to the existing table. Place the coursor where you want to add the column and then right click and select Include Column and then select TRC Name from the available columns.

Exclude Columns:-

If a column is not needed then right column on that column and click on Exclude Column. Let’s exclude TRC Name from the table which we include in the above. Place the cursor on the column header and right click to select Exclude Column.

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The below screenshot is after excluding TRC Name.

Move Columns:-

We can move the columns to Left, Right, to Prompts, to Sections and to Columns.

You can always define a table grouping by moving columns to left or right. Left most columns will be group first followed by right.

Currently the table is grouped by Location.

Move Left:- In this example let’s do a group by on “TRC SubCategory Name”.

(i) Place the cursor on TRC Subcategory Name and right click to select Move Column Left

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(ii) Again repeat the same step for the second time, so that TRC Subcategory Name moves to the beginning of the table.

Now the table is group by TRC Subcategory Name.

Move Right:- In similar way as mentioned above, if you want to move a column to the right then place the cursor on the column header and right click to select Move Column Right.

Move to Prompts:-

If a prompt needs to be added from the available columns in the table then place the cursor on the required column header and then click to select Move Column To Prompt. Example: - Let’s move TRC Category Name column to Prompt on top of the table.

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Place the cursor on top of the TRC Category Name column and right click to select Move Column To Prompt.

Then that column will be displayed on top of the table as Prompt.

This prompt will be used only for this table with the available list of values.

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Move to Sections:- In the similar way as above the table can be splitted into sections based on TRC Category Name by selecting Move Column To Sections. Move to Columns:- We can change the row to columns by selecting Move Column To Columns. Example:- Let’s move TRC Category Name from Row to Column. Place the cursor on TRC Category Name and right click to select Move Column To Columns.

You can see that TRC Category Name row has been changed to Column.

End of Time and Labor Exercise.