social media · social media we will cover the following: • the latest social media trends •...
TRANSCRIPT
SocialMedia
Presenter:BillBlum,President
Thispresentationcanbefoundat:
http://www.alpinebiz.com/presentations
SOCIALMEDIAWEWILLCOVERTHEFOLLOWING:
• Thelatestsocialmediatrends• Whothesocialmedialeadersare- andwhy• Howbusinessesandprofessionalscanusesocialmediato
theiradvantage• Howyoucanusesocialmediaforacompetitiveedge• Howyoushouldbeusingitforthesafetyofyourclients
Everythingshouldbelinkedbacktoyourwebsite
YourWebsite!
Questions• Doyouhaveanyaccounts?• LinkedIn,Facebook,Twitter,others?• Howoftendoyouusethem?• Once/month,/week,/day,more?• Doesyourcompanyhaveanactivepresence?• Areyouresponsibleforit?
Isitafad?
Didyouknow
https://www.youtube.com/watch?v=jottDMuLesU
History• BulletinBoardSystems(BBS’s)• Compuserve• AOL• Classmates.com• SixDegrees• Friendster• MySpace• LinkedIn• Facebook
Howmanyaretherenow?
https://en.wikipedia.org/wiki/List_of_social_networking_websites
http://www.nature.com/news/online-collaboration-scientists-and-the-social-network-1.15711
Facts•– ThefastestgrowinggroupofnewTwitterusersareagedbetween55and64yearsold.
•– 45%ofusersfeel“worriedoruncomfortable”whenemailandFacebookareinaccessible.
•– The+1buttonishitatleast5billiontimesperday.
•– 189millionofFacebook’susersare‘mobileonly’,thankstosmartphones.
•– 80%ofallPinterestpinsareactuallyrepins.
Credit:http://wersm.com/17-very-surprising-social-media-facts/#ixzz3llnhIFl7
MobileSocialMediaFacts
• InIndiamobiledevicesaccountfor72%ofallwebsitetraffic
• Thereare1.65billionactivemobilesocialaccountsglobally
• 561millionactivemobilesocialaccountsarelocatedinEastAsia
OK- Let’sfocusThe4majorcategories
SocialNetworksText
PhotosVideos
Socialnetworks
FacebookFacts
• Therearenearly1.4billionFacebookusers• 47%ofallInternetusersareonFacebook• 4.5billionlikesaregenerateddaily• Nearly75%ofFacebook’srevenuecomesfrommobile
advertising• DirectuploadsofuservideostoFacebooknowexceed
YouTube
• LinkedIndominatestheprofessionalsocialnetworksegment.Itisoneoftheoldesthavingstartedin2002.Almostthegrandfatherofsocialnetworks.
• LinkedInhas347millionregisteredmembers• Totalrevenueattheendof2014was$643million(agrowth
rateof44%overthepreviousperiod)• Thereareover39millionstudentsandrecentcollegegraduates
onLinkedIn
• Costoverhalfabilliontodesignanddevelop
• 363millionusers
• The+1buttonishit5billiontimesperday
• https://plus.google.com/s/real%20estate%20management
TextTwitter
Tumblr(ownedbyYahoo)
RedditOwnedbyCondeNast- newsandinfo- manyspecialinterestgroups
Whatsapp – (ownedbyFacebook)mobilemessaging
TwitterFacts
• Twitterhas304millionactiveusers
• 88%ofTwitterusersareonmobile
• 500milliontweetsperday
Photos
(OwnedbyFacebook)
(ownedbyYahoo)
• ThisnetworkisownedbyFacebook.Theysawthatsocialandmobilewasapowerfulintersectionofsynergies.Theywereright!
• Instagramhas300millionusers• 70millionphotosandvideosaresentdaily• 53%ofInternetusersaged18-29useInstagram
• Pinteresthasmadethepinboard avirtualactivity.• Femalecentric• Veryvisual.• 80%ofInternetusersonPinterestarefemale• 70millionusersareonPinterest• 88%purchaseaproducttheypinned
• Sharephotosandvideoswithyourfollowers• Contentdisappearsafteritisviewed• Waysaroundthat• Vastmajorityofusersareunder25
• OwnedbyYahoo• Freevideoandphotosharingsite• Organizevideosandphotos
Videos
(ownedbyGoogle)
(ownedbyTwitter)6secondvideos
Whattodo• B2B– lessimportant• Focusontheonesthatmatchyouandyourbusiness• Monitortheplatformsyourcustomersareusing• Hugeopportunitytoaddresscustomercomplaints• Givethemacommunicationchannel• http://www.pagemodo.com/marketing-tips
Whattodo
Geton
Internetmarketingfirmshttp://fourandhalf.com/
Hootsuite makesiteasiertopostwww.hootsuite.com
Everythingshouldlinkbacktoyourwebsite
YourWebsite!
PropertyManagerwebsite
http://www.appfolio.com/blog/2012/05/deciding-on-a-social-media-strategy/
SocialmediaguidesforPropertymanagers
http://blog.apartmentlist.com/pmc-social-guide/
http://www.buildium.com/growing-your-property-management-business-through-social-
media/
EMERGENCYMANAGEMENT
• DoyouuseSkyline,Yardi,Appfolio,Buildium,Propertyware?
• Doyouusetheintegratedcontactmanagementforemergencymanagement?
• Isiton-premiseorweb-based?
EMERGENCYMANAGEMENT• http://www.scientificamerican.com/article/how-social-media-is-changing-
disaster-response/
• TheFederalEmergencyManagementAgency(FEMA)wroteinits2013NationalPreparednessreportlastweekthatduringandimmediatelyfollowingHurricaneSandy,“userssentmorethan20millionSandy-relatedTwitterposts,or“tweets,”despitethelossofcellphoneserviceduringthepeakofthestorm.”NewJersey’slargestutilitycompany,PSE&G,saidatthesubcommitteehearingthatduringSandytheystaffeduptheirTwitterfeedsandusedthemtosendwordaboutthedailylocationsoftheirgianttentsandgenerators.“Atonepointduringthestorm,wesentsomanytweetstoalertcustomers,weexceededthe[number]oftweetsallowedperday,”PSE&G’SJorgeCardenas,vicepresidentofassetmanagementandcentralizedservices,toldthesubcommittee.
EMERGENCYMANAGEMENT
FEMAoffersfreetraining
https://training.fema.gov/is/courseoverview.aspx?code=is-42
EMERGENCYMANAGEMENT
DisasterResponse
http://blog.hootsuite.com/social-media-disaster-response/
EMERGENCYMANAGEMENT
TheCDC
http://emergency.cdc.gov/socialmedia/
EMERGENCYMANAGEMENT
HomelandSecurity
https://homeland.house.gov/bill/hr-623-social-media-working-group-act
EMERGENCYMANAGEMENT
HomelandSecurity
https://homeland.house.gov/hearing/subcommittee-hearing-emergency-mgmt-20-how-socialmedia-new-tech-are-transforming
EMERGENCYMANAGEMENT
• Thechallengeofinaccurateinformation
• https://www.google.com/?gws_rd=ssl#q=social+media+in+disasters+and+emergencies