snowplow: putting digital analysts at the heart of digital analytics - the founders story
TRANSCRIPT
SNOWPLOW ANALYTICSTHE FOUNDERS’ STORY
➙ HOW WE’RE TRYING TO CHANGE THE WAY THAT DIGITAL ANALYTICS IS DONE ➙ WHAT HAS HAPPENED SO FAR
Analytics was part of what we did
▸ Product analytics
▸ Marketing analytics
MEASURECAMP LONDON ‘16
FIVE YEARS AGO WE WERE FREELANCE ‘DIGITAL CONSULTANTS’
We helped companies
▸ Build digital products
▸ Grow digital businesses
MEASURECAMP LONDON ‘16
SNOWPLOW WAS BORN OUT OUT OF A NEGATIVE AND POSITIVE REASON
Web analytics tools are limited
▸ Silo’d: no direct access to your own data. Hard to join with other data sets
▸ One size fits all: event dictionary (page views, transactions, add to baskets)
▸ One size fits all data processing (sessionization, funnels)
Data processing frameworks & services
▸ Open source data processing frameworks
▸ Cloud-based web services built on top of them
🙂🙁
MEASURECAMP LONDON ‘16
V1 WAS A CLICKSTREAM DATA WAREHOUSE
Cheap & cheerful MVP
‣ Built in a day
▸ Pixel on Amazon CloudFront with logging switched on
▸ Forked Piwik Javascript tracker
▸ Hive deserialiser to run SQL on the CloudFront logs with EMR
▸ Open sourced on GitHub
Open sourced on GitHub User community grew around it quickly
MEASURECAMP LONDON ‘16
OUR PITCH WAS
DatawarehouseDatapipeline
WAREHOUSE YOUR CLICKSTREAM DATA
JOIN THAT DATA WITH ANY OTHER DATA SET
CRUNCH WITH ANY ANALYTICS TOOL
Set your data free ➙ set your analyst free
MEASURECAMP LONDON ‘16
THE QUESTIONS WE WERE ASKED…
WHAT CAN I DO WITH SNOWPLOW THAT I CAN’T DO WITH GOOGLE ANALYTICS? WHAT IS THE POINT OF
WAREHOUSING MY DIGITAL EVENT DATA?
A LOT HAPPENED OVER THE NEXT 4 YEARS
MEASURECAMP LONDON ‘16
DIGITAL IS AT THE CENTRE OF ALL OUR LIVES…
… AND DIGITAL DATA HAS BECOME MUCH MORE INTERESTING
MEASURECAMP LONDON ‘16
DIGITAL ANALYTICS HAS EVOLVED ENORMOUSLY
Tools are moresophisticated
More sophisticated analytics
More and more companies are building
their own analytics stacks
MEASURECAMP LONDON ‘16
THE SNOWPLOW PLATFORM HAS EVOLVED ENORMOUSLY
▸ Web analytics ➙ event analytics platform
▸ Insight ➙ action (real-time platform)
MEASURECAMP LONDON ‘16
WE HAVE A COMMERCIAL MODEL
MANAGED SERVICE ANALYTICS SERVICES
MEASURECAMP LONDON ‘16
OUR PITCH HAS EVOLVED
Track users across all channels
Single customer view
Answer any questionAct on your data in real-time
Own your data
MEASURECAMP LONDON ‘16
WE ARE NOW ASKED DIFFERENT QUESTIONS
WHY SHOULD I USE SNOWPLOW RATHER THAN
BUILD MY OWN STACK? WHY SHOULD I USE SNOWPLOW RATHER THAN GOOGLE ANALYTICS
PREMIUM?
MEASURECAMP LONDON ‘16
CURRENT FOCUS - MAKE IT EASIER TO DO STUFF WITH SNOWPLOW DATA
EASIER TO BUILD INSIGHT
‣ ➙ OUT-OF-THE-BOX DATA MODELS ‣ AND INTEGRATIONS
‣ ➙ BETTER TOOLKIT FOR MODELING ‣ ING EVENT DATA
EASIER TO ACTION INSIGHT
‣ ➙ SAUNA
‣ ➙ MAKE IT EASIER TO BUILD, PUBLISH AND MANAGE REAL-TIME DATA PROCESSING APPLICATIONS
QUESTIONS?WE’RE RECRUITING
JUNIOR DATA ANALYSTS!