smarter planet: rail
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Smart transportation: Predict demand and optimize transportation capacity and assets. (1) Understanding and modeling a holistic view of demand, (2) Creating dynamic multimodal plans and models, (3) Modeling scenarios and better planning routes, schedules and maintenance, (4) Gaining deeper insights.TRANSCRIPT
© 2010 IBM Corporation
Let’s Build a Smarter Planet: Rail
George Mattathil -
5/11/2011
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
A mandate for change
Morgan Stanley estimates that there will be US$300 billion worth of global investment to
upgrade, expand and initiate railway networks during the next five years. Consistent with this
investment, consider the growth that is occurring across the world:
By 2012, rail industry revenue is forecast to be US$514 billion, with a 3.3 percent compound annual
growth rate (CAGR) from 2007 to 2012
The global rail supply market grew 9 percent from 2006 to 2007 and is expected to continue growing
2.0-2.5 percent over the next nine years
Asia Pacific will grow at 6 percent average CAGR, while China alone will grow 11.8 percent CAGR
from 2007 to 2012.5
U.S. freight railroad demand will increase 88 percent by 2035, requiring an estimated US$148 billion of
investment for existing lines
Europe’s passenger railway market will have a value of US$116.5 billion in 2012, an increase of 19.3
percent from 2007 and a CAGR of 3.6 percent
If the rail industry is to meet this projected growth, it needs to solve substantial, even
transformational, business issues and challenges. Based on an independent study
commissioned by IBM in 2008, the top four challenges cited by global rail executives were
capacity and congestion, operational efficiency and reliability, structural and competition
issues, and safety and security
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Air travel is under pressure from high-speed rail which is perceived as more convenient, greener and competitively priced (under 600Km)
70%
80%
50%
Share of Madrid-Seville
market – AVE
Estimated share of UK 3-hour
domestic market – SNCF
46%
63%
60% Decline in inter-city
flights – THSR
Share of Tokyo-Akita
market – JR East
Share of Madrid-Barcelona
market – AVE
Share of Korea
market – KTX
―An airplane on wheels‖ Air France-KLM Chairman, Jean-Cyril Spinetta on the TGV.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Assure safety and security.
Improve operational
efficiency while reducing
environmental impact.
Dramatically improve
the end-to-end customer
experience.
Demands on transportation providers will increase over time, driving the need for new intelligence and insight, greater connectivity and transparency, and improved customer service.
Population explosion
World population is growing and
transportation providers will need
to expand capacity to keep up.
Urbanization
As the number and size of cities
grows, pressure on transportation
systems to move people and
materials between and within
those cities grows.
Globalization
The growing interconnectedness
of the world is driving inter-city and
international growth in demand, with
an expectation of improved service.
Technology
Technology now enables the capture
and analysis of real-time information
about the status, location and
condition of everything.
Capacity and congestion
Meet the growing, changing
demand efficiently, consistently
and profitably?
Empowered customers
Deliver transportation choices
and information in the way that
end customers value.
Efficient, green operations
Reduce cost and dependency on
scarce resources while reducing
environmental impact.
Safety and security
Unobtrusively reduce exposure
to security risks and increase the
safety of operations, with less
cost and impact on customers.
Predict demand and
optimize capacity and
assets.
DRIVERS OF CHANGE CHALLENGES STRATEGIC IMPERATIVES
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Drivers of change: Exploding populations, urbanization, globalization and technology are driving change, which creates unique challenges and opportunities for transportation providers.
It took all of history for human
population to reach 2 billion, and only
one generation to more than triple to
nearly 7 billion.
2 billion / 7 billion
International trade in manufactured
goods increased more than 100 times
(from $95 billion to $12 trillion) in the
50 years following 1955.
>100x growth
In 2010 there are 476 urban areas with
at least 1 million people. That’s an
increase of 573% from 1950 when there
were 83. Over half the world’s population
now lives in urban areas.
476 cities over 1 million
Today, there are over 4 billion mobile
phone users, and over 1 billion internet
users, growing rapidly to 2 billion.
4 billion / 1 billion
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The needfor progress is clear.
100 billion Euros Traffic congestion costs the European
Union over 1% of GDP, or over 100 billion
Euros per year.
Capacity and congestion
7 billion / 6 billion By 2020 there may be global demand for 7
billion air passenger trips. Yet airports and
airlines will only have capacity for 6 billion.
(Organization for Economic Cooperation
and Development)
$30 trillion The world will spend about $30 trillion over
the next two decades on new roads and
similar projects according to CIBC
economist Benjamin Tal.
30,000 in 6 days 30,000 people from 47 countries
downloaded an airline’s new smartphone
application in the first 6 days.
Empowered customers
87% use the Web 87% of U.S. travelers use the Web.
4.6 billion cell phones 4.6 billion worldwide by the end of 2009.
60% and -19% 60% of consumer sentiment around the
U.S. air travel industry is negative, and
there are 19% fewer brand-loyal travelers in
2008 than in 2006—a recipe for
commoditization.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The needfor progress is clear.
2.8 billion gallons
4.2 billion hours U.S. road traffic congestion during
2007 wasted 2.8 billion gallons of fuel
and 4.2 billion hours. Total cost of
wasted fuel and time was $87.2 billion.
Efficient, green operations
3% or 13% Airlines worldwide generate 3% of all
greenhouse gas emissions. Some say
that because aircraft operate in the upper
atmosphere, the impact may be equivalent
to 13% of emissions from all sources.
>41 thousand lives The U.S. Department of Transportation reports
over 41,000 road fatalities every year from 1995
to 2007.
Safety and security
$5.9 billion
>60% of operating cost Airlines spend $5.9 billion per year on security (IATA).
Airports spend >60% of their operating cost on safety
and security (ACI).
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The opportunity for progress is clear.
18% less traffic A European city reduced traffic by up
to 18%, and increased use of public
transit by 80,000 passengers per day.
Citizens voted to support the project.
1.5% per year 50%
by 2050 Airline industry environmental targets:
1.5% average annual improvement in
fuel efficiency from 2009 to 2020.
Cap aviation CO2 emissions from
2020 onwards (carbon neutral growth).
50% reduction in CO2 emitted by 2050
relative to 2005.
423 miles using 1 gallon One ton of rail freight can be moved 423 miles using
one gallon of fuel, and a single freight train can
replace 280 trucks, reducing fuel use, congestion
and emissions.
10% fewer breakdowns A container port in the UK reduced equipment
breakdowns by 10%.
60% fewer delayed bags A European airport reduced mishandled baggage by
60% using an innovative RFID-based solution.
99.15% on time An Asian high-speed railway achieves 99.15% on-
time performance.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The reality of living in a globally integrated world is upon us.
Frozen credit markets, limited access to capital, unpredictable funding.
Economic downturn and future uncertainty of economic growth.
Environmental sustainability challenges and new global regulation.
Oil and fuel volatility and long-term cost escalation.
Information explosion, channel proliferation and loss of market-making power.
Emergence of indirect substitutes and alternatives.
Changing travel demand and shifts in buying behaviors.
The need to increase or decrease capacity rapidly to align with demand.
New customer demands and business models.
The world is connected:
economically, socially and technically.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
This mandate for change is a mandate for smart.
The infrastructures, systems and processes that underpin
how business and society function are becoming
digitally aware, interconnected and infused with intelligence.
The new intelligence applies to how services are delivered, to the movement of people,
freight, money, information, electricity and more. Each represents a chance to do something
better, faster and more productively.
This is a new frame of reference with enormous promise for economic growth, with
opportunities to think and act in new ways.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Success will depend on deeper, more holistic and informed planning, collaboration and execution. Transportation providers will need to become smarter.
PREDICT DEMAND AND
OPTIMIZE CAPACITY AND ASSETS
Predict demand, align transportation
asset and infrastructure deployment
and continuously adapt operations.
DRAMATICALLY IMPROVE THE
END-TO-END TRAVELER OR
CUSTOMER EXPERIENCE
Understand customer needs
and provide information and
services to meet those needs
in the manner preferred. TRANSPORTATION
PROVIDERS
IMPROVE OPERATIONAL
EFFICIENCY WHILE REDUCING
ENVIRONMENTAL IMPACT
Continuously balance cost and
environmental impact of scarce
resource use while exploring new
operational alternatives.
ASSURE SAFETY
AND SECURITY
Leverage new sources of
information and new ways
of using that information to
improve security and safety.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Almost all usable information was once authored or processed by a person. That kind of information is now being overwhelmed by machine-generated data from sensors, RFID, meters, microphones, surveillance systems, GPS systems and all types of objects.
Volume of digital data
The number of emails sent every day is
estimated to be over 200 billion.
Every day, 15 petabytes of new information is
being generated. This is 8 times more than the
information in all U.S. libraries.
By 2010, the amount of digital information will
grow to 988 exabytes (equivalent to a stack of
books from the Sun to Pluto and back).
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Decision making velocity is about optimizing the speed of insight as well as the confidence that decisions and actions taken will yield the best outcomes.
Velocity of decision making
Every week, the average information worker spends
14.5 hours reading and answering email, 13.3 hours
creating documents, 9.6 hours searching for
information and 9.5 hours analyzing information.
For every 1,000 knowledge workers, $5.7 million is lost
annually in time wasted reformatting information
between applications.
Not finding the right information costs an additional
$5.3 million per year.
42% of managers say they inadvertently use the wrong
information at least once per week.
70% of executives believe that poor decision
making has had a degrading impact on their
companies’ performance.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The transformation to smart is enabling us to become more efficient, productive and responsive.
Traditional approach Smarter approach
Instinct and intuition
Corrective
Years, months, weeks
Decision support
Efficient
Fact-driven
Directive
Hours, minutes, seconds
Action support
Optimized
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
An opportunity to think and act in new ways.
Improve operational
efficiency while reducing
environmental impact.
Dramatically improve
the end-to-end traveler
or customer experience.
Predict demand
and optimize
capacity and assets.
+ + =
Assure safety
and security.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Predict demand and optimize transportation capacity and assets.
SMART IS
Understanding and modeling a holistic
view of demand—across the
transportation network.
SMART IS
Creating dynamic multimodal plans and
models, and executing real-time
operations based on real-time data.
SMART IS
Modeling scenarios and better planning
routes, schedules and maintenance by
optimizing assets, infrastructure and capacity.
SMART IS
Gaining deeper insights into the utilization
of transportation assets and infrastructure.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Predict demand and optimize transportation capacity and assets. (continued)
Stockholm—IBM solutions improved congestion and quality
of life reducing peak period traffic by 18%. Use of public
transit increased by 80,000 passengers per day. CO2
emissions from vehicles were reduced
by 14%. Increased revenue is channeled back into
improving public transportation.
Queensland Motorways reduced road congestion during
peak hours, improved Brisbane commuter experience
and supports local economic prosperity by avoiding
traffic snarls in commercial areas.
A large railway in Asia uses an automated crew
scheduling system that evaluates the skills and location
of available employees in real time to assign staff to
scheduled trains. Employees receive their assignments
via cell phone text messages, and log in to work using
biometric scanners, ensuring positive identification and
access control. The system provides management with
real time information about available staff and forward-
looking intelligence to optimize resource allocation,
reducing staff shortages and overtime expense.
Netherlands Railways uses ILOG software to weigh 56,000
variables including passenger demand and available assets
to assemble and schedule over 5,000 trains per day,
realizing a 6% savings in operating efficiency and saving
$28.5M per year. Also improved on-time performance by
2%, helping capture an additional $57M in fares.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Dramatically improve the end-to-end traveler or customer experience.
SMART IS
Increasing revenue and share by
developing more loyal customers who
become advocates.
SMART IS
Optimizing capacity to meet demand and
reduce delays.
SMART IS
Reducing cost and differentiating
customer service.
SMART IS
Better serving customers by
anticipating and catering to their
needs throughout the journey and by
collaborating with adjacent
service providers.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Dramatically improve the end-to-end traveler or customer experience. (continued)
A European airport, in partnership with an international
airline, reduced mishandled baggage by 60% with an
RFID-based baggage handling system. Reduced
transfer time by 22% and operational cost by 40%.
A leading global logistics firm uses ILOG Optimization
software to route and consolidate shipments for their
customers, lowering supply chain transportation costs
by up to 25%.
Singapore Land Transport Authority provides a unified
payment system using smart cards for public transit,
tolls and parking, improving the commuter experience.
Planners use data from the system to develop optimal
routes and schedules, reducing congestion and
increasing the appeal of public transit. Reduced fare
leakage by 80% and cost of fare processing by 2%.
IBM developed an application for Air Canada using the Apple
iPhone, iPod Touch, and Blackberry allowing passengers to
book flights, download electronic boarding passes, check-in,
get flight status and book rental cars and other services.
There were over 30k downloads of the app from 47 countries
in the first 6 days and a 13.5% increase in mobile check-ins.
93% of Air Canada passengers say multichannel self service
has improved their travel experience. Canadian New Media
Award for Best Mobile App of 2009.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Improve operational efficiency while reducing environmental impact.
SMART IS
Increasing the extended transportation
network capacity using current
infrastructure and assets without
increasing spend, including collaborating
with adjacent service and
infrastructure providers.
SMART IS
Saving money and time by knowing
the location, status and availability of
your assets—reducing total resource
use and carbon footprint
enterprise-wide.
SMART IS
Increasing the ability to deal with irregular
operations across the transportation
network and modes.
SMART IS
Modeling the financial impact of
business decisions, streamlining
planning, and monitoring
performance to maximize revenue,
margins and cash flow.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Improve operational efficiency while reducing environmental impact. (continued)
A U.S. state department of transportation used Cognos
to improve their operational reporting and financial
management, which had a direct positive effect on
their bond rating and interest rates available to them.
Taiwan High Speed Rail Corporation uses IBM Maximo
for their advanced maintenance management solution
which used condition-based monitoring to predict and
act on maintenance requirements and manage over
320k asset elements. They have improved asset life
and availability with 99.15% on-time train performance.
A major European railroad reduces maintenance cost
by 30% by moving from curative and preventative
maintenance to predictive maintenance using Maximo.
COSCO, a global shipping firm, engaged IBM to help
optimize their supply chain using the Supply Chain
Network Optimization Workbench (SNOW). As a result
of the engagement, COSCO consolidated from 100 to
40 distribution centers, lowered logistics cost by 23%
and reduced CO2 emissions by 15%.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Assure safety and security.
SMART IS
Predicting and avoiding vehicle failure.
SMART IS
Better managing security uniformly
across the transportation network with
reduced cost, while protecting the
privacy of individuals.
SMART IS
Reducing congestion and accidents by
balancing traffic across routes or modes.
SMART IS
Improving reliability and uptime by
optimizing the supply chain and MRO
processes.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smart transportation: Assure safety and security. (continued)
A U.S. hub airport implemented a digital video
surveillance solution and a security command and
control center. The system also uses information from
biometric handprints and badge readers. The system
is more effective at recognizing risks and alerting the
command center. The effective labor cost savings is
US $2.2m per year.
A national rail system in Europe monitors its rail
infrastructure in real time and resolves more than
50% of issues before they affect train operation
using a service management solution built with IBM
Tivoli software.
Using RFID tags on parts and containers, IBM has
helped a major aircraft manufacturer track aircraft
parts through the entire life cycle including all
maintenance and the plane in which it is used. The
solution has allowed them to be more responsive to
customers, and reduced fleet down-time without
compromising safety.
An Italian parcel delivery company reduced their
security staff and increased the level of security for
their 10 hub facilities using an IBM solution that
centrally monitors intrusion, access control readers,
digital video and other sensor technologies.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
The smarter transportation system is an interdependent ecosystem— integrated around standard information, processes and technology.
Participants aggregate, analyze
and act upon data to:
1. Predict demand and
optimize transportation
assets and infrastructure.
2. Dramatically improve the
end-to-end traveler or
customer experience.
3. Improve operational
efficiency while reducing
environmental impact.
4. Assure safety and security.
Information
Processes
Technology
Passenger and
journey information
Freight shipment
information
Location, status and
condition of assets and
infrastructure
Usage patterns across
all modes of transportation
Government
s
Transportation
providers
Terminal
operators
Freight and
logistics
service
providers
Freight
customers
Influencers:
Associations
and
universities
Vehicle and
infrastructure
manufacturers
Passengers
and drivers
Travel
service
providers
Regulators
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
IBM’s solution strategy is aligned with the needs of transportation providers.
Predict demand and optimize
transportation capacity, assets and
infrastructure.
Dramatically improve the end-to-
end traveler/customer experience.
Improve operational efficiency while
reducing environmental impact.
Assure safety and security.
Demand and revenue management
Enterprise asset management and MRO
Route and schedule optimization
Traffic modeling and prediction
Irregular operations management
Road user
charging
Fleet optimization
Integrated fare
management
Reservation system modernization
Multichannel self-service
Ticketing and payment systems
One view of the customer
Customer analytics
Loyalty management
Cargo management
Risk management
CRM
Enterprise asset management
Enterprise infrastructure management
Enterprise application systems
Green supply chain optimization
Resource optimization
Carbon management
Condition monitoring
Systems virtualization
Identity and access management
Condition based monitoring
using wireless sensors
Data and application security
Server and endpoint security
Biometric identification
Risk analytics
Digital video
surveillance
Network security
STRATEGIC IMPERATIVES HOW IBM HELPS MEET THE NEED
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
What makes IBM different?
IBM’s breadth of experience working with transportation providers worldwide across all
modes of transportation is unparalleled.
IBM has strong analytical tools to aggregate, analyze and act upon data gathered from
disparate sources—providing solutions for planning, scheduling, routing, CRM, pricing,
revenue management, intelligent traffic and infrastructure management.
IBM has practical experience implementing innovative solutions to help clients become
smarter—more instrumented, interconnected and intelligent.
IBM is the market leader in collaborating with transportation clients to deliver: the fastest
time to value with minimum risk through innovative solutions; the most comprehensive
portfolio of hardware, software and services; and deep domain experience and expertise.
IBM Centers of Excellence, IBM research, proofs of concept and first-of-a-kind projects
demonstrate innovation and competence in solution implementation.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Let’s work together to drive
real progress.
We’ve only just begun to uncover what is possible on a smarter planet.
The infrastructures, systems and processes that
underpin how business and society function are
becoming digitally aware, interconnected and
infused with intelligence.
The new intelligence applies to how services are
delivered; to the movement of people, freight,
money, information and electricity; and to how
billions of people live and work. Each represents a
chance to
do something better, faster and more productively.
This is a new frame of reference with enormous
promise for economic growth, with opportunities
to think and act in new ways.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Hardware Software Global Services Research &
Development Global Financing
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Computer Hardware
Provider
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Provider
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Organization
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Storage Systems
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Services
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Services
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Solutions
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Patents – 13th
Consecutive Year
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Winners
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Proponent of Open
Standards
Financing for
Hardware, Software
& Services
Financing for both
IBM and 3rd-Party
Elements
Global Asset
Recovery Services
Integrated Solutions
IBM Offerings Overview
From Hardware to Software to Services to Financing and R&D … We’ve Got It Covered!
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
IBM Research Worldwide
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Rail: Analytics
Traditional
Passenger Rail Schedule Optimization
Railroad Blocking Optimization for Freight
Rolling Stock Optimization Planning
Rolling Stock Preventative Maintenance Planning
Infrastructure Preventative Maintenance Planning
RFID Tracking For Operational Monitoring & Analysis
Emerging
Sensor Networks for Automatic Train Formation
Embedded Sensors for Condition-Based Monitoring and Predictive Maintenance
Video Inspection of Rolling Stock
Video Security of Rail Yards / Property
Customer Loyalty, Analytics, Performance Dashboards
Customer On-Board Buying Trends
Next Gen
Positive Train Control : Monitoring Trains To Proactively Prevent A
Catastrophic Failure
Remote Locomotive Control on the Main Line
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Smarter Rail Solution Research to Improve Operation Safety, Efficiency & Resilience
Asset Failure
Accident
Natural Hazards
(e.g. Weather)
…
Sensor based asset
Inspection &
Monitoring
Way side environment
monitoring
Instrumentation:
Condition monitoring Enable accurate,
real time & effective sensing
Asset Condition Analysis Integrate, mining, predict & real
time alarm
Dynamic Scheduling & Planning
Analyze impact & generate optimal response plan
Dispatch
center
Timely React: Train halt, low
down speed, reroute, cancel
train run, new work/maintenance
schedule, …
Time-table rescheduling
Rolling stock rescheduling
Driver & crew rescheduling
Maintenance rescheduling
Use cases
Emergency detected
->Dynamic Response
Asset lifetime
pattern analysis
How to optimize maintenance
schedule: Are there any
patterns of the asset lifetime?
e.g. certain type of
asset/model in certain geo
location & weather conditions
has shorter lifetime.
Asset condition
prediction
How to reduce
unexpected asset
failure? e.g. predict when
a certain asset’s certain
measurement would be
over safe/alarm limit
Integrate
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Railway emergencies are caused by
complex reasons
– Track or train defects
– Hazards brought by weather or disasters
Railway sensors produce tons of
monitoring data, but
– Not well analyzed to detect patterns
– Not correlated with weather & disaster data
Research project proposal: Correlated Incident Pattern
Analysis & Early Warning
– Railway sensor data mining, weather & disaster
information mining correlated with incidents
& sensor data
– Incident causes pattern analysis
– Real time data processing for early warning
Need access to customer data & sensor systems
Defects on the Train
Emergency Incidents
Disaster threats
Rail sensors
Metrologic
al Services
Disaster
Forecast &
Report
Services
Defects on the Track
Weather threats
Scheduling &
Command
System
Early
Warning
Avoid or Mitigate
patterns
Correlated Incident Pattern Analysis & Early Warning for Railway Operations’ Emergency Management
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Railway hazards are influenced by various of
environmental factors
– area's climate, geology, and etc.
Railway vulnerability depends on
– railway's quality, train's status & workloads
Disaster loss is further determined by
– affected trains, passengers and goods
Research project proposal: Hazard Risks Analysis
for Railway
– Identify hazard risks based on historical temporal / spatial
data, environmental factors, and railway / train status
and schedule
– recommend mitigation and response strategies to support
emergency planning and decison-making.
Need access to historical disaster data, incident data and
geo-information
Landslides snow flood
Risk analysis & identification
environment factors railway quality train status
rescue resource
placement
railway
monitoring
hazard
alerting
Hazard Risks Analysis for Railway Operations’ Emergency Management
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Railway emergencies always happen
– Accidents & disaster emergencies
Railway emergency brings major secondary safety
challenges for railway operations
– Massive scheduling changes
– Massive passenger detainment at
major stations
?
?
Emergency
Station
Train emergency (accident)
Track emergency (disaster)
Train
Massive Passenger Detainment
?
Research project proposal: Massive Passenger Detainment
Simulation & Forecast
– Emergency classifications & impact
cascading analysis
– Interact with train scheduling system
– Passenger detainment progression analysis
– Passenger behavior & evacuation simulations
Need access to customer data & scheduling
system interfaces
Massive Passenger Detainment Simulation & Forecast for Railway Operations’ Emergency Management
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
IBM Research Projects: Mote-Based Wireless Sensor Networking
Business Challenge
Data from existing trackside sensors, including the RFID-based Automatic Equipment Identification (AEI) System, Hot Box
Detectors, Wheel Impact Load Detectors (WILD), are sparse due to high deployment costs.
Data does not provide timely information (e.g. bearing failures) to circumvent problems (e.g. derailment).
Strategic Initiative
Develop next generation rail car technology infrastructure to provide near real-time information
One infrastructure supporting multiple sensor modalities
Proposed Solution: Mote-based wireless sensor networking
Maintains a mesh network for the train that is continuously updated as railcars are added to /removed from the train
Supports periodic condition reports and real-time alerts
Weight
distribution
Sensors
Wireless sensor nodes Gateway
Brake
control
Bearing
temperature
Railcar
tracking
Mote-based
wireless
sensor
networking
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Solution components:
IBM® Maximo® Asset
Management
“With this project, we want to
move from curative and
preventive maintenance to
predictive maintenance. Our
ambition is to reduce
maintenance costs by 30%.”
—Project Director for a Major
European Railway Service
The Need:
With different applications and business processes in place to manage maintenance
of 500,000 ―rolling stock‖ (trains, locomotives, wagons, etc.), it was difficult for staff at
this European railway company to gather the data necessary to predict problems
before they affected rail services.
The Solution:
The company launched a comprehensive project to optimize maintenance of its
trains, locomotives, wagons and other ―rolling stock.‖ Through its work with IBM and
use of IBM® Maximo® Asset Management, the company has integrated maintenance
processes and centralized information, including real-time data collected by intelligent
sensors placed on railway equipment ─ making it available to the company’s 10,000
maintenance management officers via desktop PCs and PDAs.
A Major European Railway Service Preventing accidents with smarter transportation systems
TIP14114-FREN-00
What Makes it Smarter:
Predictive maintenance and analysis of data is helping company prevent
accidents and avoid domino effects that can cause service disturbances
30% reduction in maintenance costs by moving from a preventive to predictive
maintenance model
Improved level of service delivered to passengers with real-time visibility
into operations
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
A national railway company Improves the reliability and safety of railways with greater efficiency and accuracy
Solution components:
IBM WebSphereILOG Rules
for .NET
IBM Software Services for
WebSphere – Lab Services
The Need:
A national railway in Canada needed the ability to identify and diagnose train
equipment health, reduce derailments, have more accurate and efficient equipment
maintenance and generate alarms/alerts accordingly. Additionally, it needed to
consolidate all decision systems in one place in order to enable change
management, react to new needs and implement cross-detector logic.
The Solution:
With a solution based on IBM WebSphere ILOG Rules for .NET, IBM has
implemented a system that measures and correlates a large of number of critical
health factors associated with running a train in real-time using ―wayside detectors.‖
The system analyzes data such as speed, heat of wheels and contact between rail
and wheel. It then makes decisions based on combined logic. and suggests
proactive recommendations for scheduling maintenance, ordering parts or even
stopping the train.
What Makes It Smarter:
Improves ability to diagnose train equipment health, minimizing the potential for derailment
Gains a more accurate and efficient process for proactively maintaining equipment at optimal levels
Generates and monitors alarms in real time, helping operators eliminate potential safety hazards before they can cause
larger issues
Enables business users to manage rules
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Solution components:
IBM Global Business
Services - GBS Application
Innovation Services
IBM WebSphere
IBM Rational Software
IBM System z
A European national rail service SOA-based online ticketing system speeds train system into the future
The Need:
This railway was deploying a high-speed rail system within the country to offer
passengers a viable alternative to flying. However, NRS needed to eliminate its
siloed IT systems and a very basic Web-based ticketing system to compete
effectively against both other rail companies and low-cost airlines flying within
the country.
The Solution:
IBM Global Business Services was engaged to design and implement a service
oriented architecture (SOA)-based infrastructure for its corporate IT systems.
At the same time, IBM and Accenture worked with NRS to deploy on mainframe a
new, state-of-the-art SOA-based online ticketing system that provides real-time
information to customer regarding train schedules, seat availability,
and applicable fares.
What Makes it Smarter:
The new online ticketing system provides new information to passengers, helping
them make more informed travelling decisions
After launching its high speed rail, sales increased 200%, confirming market
share in the new market for airline passengers
SOA gives NRS more flexibility in adding or replacing various systems
components, such as the e-billing system that may be needed in the near future
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Amtrak Extending Maximo to Meet Unique Business Requirements
Maximo Asset Management selected
in 2004
Integration to SAP financials and
ESRI GIS
Tailored multiple screens to fit the
Amtrak business processes
Integration to track geometry car to
capture conditions
Maximo Linear Asset Manager added
in 2008
Manage over 1,500 support fleet
vehicles with Maximo
Improved labor utilization – track
labor to specific work
Achieved greater compliance to
Federal Rail Administration (FRA)
regulatory inspections
Have gained over US$8M annual
Return on Investment (ROI) in
reimbursable work done for others on
the mix-use Northeast Corridor
Replaced multiple time keeping
systems with a single time keeping
solution developed by Amtrak in
Maximo
Business Challenges IBM Solution
Asset management solution for
maintenance of linear infrastructure
of Amtrak-owned property, including
363 miles of the Northeast Corridor
connecting Washington DC to
Boston, the busiest passenger line in
the country with trains regularly
reaching speeds of 125-150 mph.
Need to integrate with financial,
graphical information (GIS) and
analytical systems
Able to address the needs of linear
assets and support fleet
Business Benefits
Amtrak's Northeast Corridor is the busiest railway in
North America, with more than 2,600 trains operating
over some portion of the Washington-Boston route each
day, and carried 10,897,852 passengers in FY 2008 on
the Acela Express, Regional Service or other trains.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
San Francisco Bay Area Rapid Transit Using IBM Technology to Improve Safety and Reliability
IBM Maximo for Transportation to
manage rolling stock and support
fleet
IBM Maximo Asset Management to
manage linear assets and facilities
Integration to corporate financial and
HR systems
Supports purchase, test and
acceptance of new passenger cars
Allows BART to adopt international
standards for inventory conventions
Provides complete visibility into all
assets and services allowing BART to
better address regulatory
requirements
Business Challenges IBM Solution
Complete replacement of financial,
HR, maintenance, inventory control
and purchasing systems
Single database for multiple assets
including 669 Rail Cars, 246 Miles of
Track, and 39 Stations, including a
large number of elevators and
escalators
Transition from main frame, client
server and desk top applications to
web architecture
Manage passenger car replacement
project
Business Benefits
―Because we are managing an aging fleet while planning
for the future, the efficiency of BART requires visibility
across all of our assets to provide safe and uninterrupted
railway services to our customers.‖
- Program Director, BART Business Advancement Program
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Taiwan High Speed Rail Revolutionizing High Speed Rail Service in Taiwan
IBM Maximo for the Maintenance
Management System (MMS) that
supports asset management, work
order scheduling, project planning,
inventory management, resources
management and purchasing
management
IBM Maximo Asset Management to
manage rail rolling stock, support
fleet, linear assets, stations, facilities
and communications equipment
Integration to ERP, HR and data
collection systems
Overall efficiency in cost & budget
management, resource forecasting,
labor utilization and inventory
turnover
Automated signature process
Improved work order reaction times,
asset efficiency and purchasing
efficiency
Consistent data integrity across
multiple asset types
Met the on time rate target with an
overall average of 99.15%
Business Challenges IBM Solution
Support the country’s first high
speed rail system with operations
that started in 2007
Maintain 130 Trains, with 90,700 daily
passengers, over a 335 Km rail
network
Manage over 300,000 assets
including rolling stock, track, signals,
depots, stations, facilities and
communications
Achieve a 99% on time rate within 6
seconds of scheduled train stops
Business Benefits
For traveling at up to 300 km per hour from Taipei
City and Kaohsiung City in about 90 minutes the
efficiency of the transportation system is heavily
dependent on proper maintenance and repair of
thousands of components.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Bombardier Transportation Supporting global rail services with a single asset management solution
IBM Maximo for Transportation to
manage rolling stock, including asset
management, work management and
warranty recovery
IBM Maximo Asset Configuration
Manager to support the configuration
management of rail equipment
Integration to SAP corporate
financial system
Improved Warranty tracking
Failure reporting available to all
Bombardier customers
Able to manage customer
configuration of delivered rail assets
Manage aftermarket parts business
Implemented inventory optimization
from an IBM Business Partner and
reduced inventory costs by 20%
Meets long term strategic direction
Business Challenges IBM Solution
Bombardier Transportation required
a multi-site, multi-language EAM
solution to support rail service
operations at over 60 separate rail
systems around the world
Manage over 100,000 assets globally,
supporting over 100 work sites
Replace customization with out of
the box capabilities for configuration
management & warranty recovery
Integrate with existing financial
system & support planned interfaces
with health monitoring & RFID
Business Benefits
Founded in 1942 by Joseph Bombardier, Bombardier
is the global leader in passenger rail equipment and
third largest manufacturer of civil aircraft. Rail
services represent 20% of Bombardier
Transportation’s revenue.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Washington Metro Asset Management in the United States’ Capital
IBM Maximo for Transportation to
manage rolling stock and support
fleet
IBM Maximo Asset Management to
manage linear assets and facilities
Integration to corporate financial, HR
& dispatching systems
Increased labor utilization and asset
reliability
Inventory fully visible to Maintenance
Staff
Real time access to up to date asset
information, enabling efficient job
scheduling to minimize passenger
impact
Able to accurately capture assets
maintenance costs
Standardized business process
across the enterprise
Business Challenges IBM Solution
A complex operating environment
with 1,141 rail cars, 1,500 active
buses, 1,686 service vehicles and
other equipment
Deploy a single asset management
solution across the enterprise to
manage all assets
Replace antiquated financial, HR,
maintenance, inventory control and
purchasing systems
Business Benefits
With a 106.3 mile rail network and more than
12,300 bus stops, Washington Metropolitan Area
Transit Authority (WMATA) is one of the largest
North American Transit Systems.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Tube Lines Taking Stock of Assets with IBM Maximo to support the London Underground
An up-to-date solution to proactively
maintain 200 miles of track, 255
trains, 100 stations, 2,395 bridges
and structures, 71 lifts and 227
escalators
Deploy a single asset management
solution across the enterprise
Provide engineers with mobile
access to asset information
Streamline processes and improve
resource effectiveness
IBM Maximo Asset Management to
manage rolling stock, linear assets
and facilities
Mobile access to Maximo to support
work management
Integration to incorporate ERP and
HR systems
Maximo Asset Management has
enabled Tube Lines to provide a
consistent approach to maintenance
management across 15 asset classes
Real time access to up to date asset
information, enabling efficient job
scheduling to minimize passenger
impact
Reduced duplication, improved
information accuracy and trend
analysis for more proactive
maintenance strategies
―Creating a single source of all asset
information has provided unprecedented
visibility of asset performance across the
three lines managed by Tube Lines‖
- Asset Systems Technical Manager, Tube Lines
Business Challenges IBM Solution Business Benefits
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
DB Schenker Rail Keeping up with the trains using IBM Maximo
IBM Maximo to support asset, work,
campaign, materials and warranty
management of rolling stock
IBM Maximo for Transportation
industry solution to include key
capabilities for maintenance
counters, wheel set wear, labor
reporting, component tracking and
reliability analysis
Integration to SAP ERP
Helped achieve regulatory compliance
Preventive maintenance driven by
multiple meters
Increased workshop staff productivity
%
Successful knowledge transfer from
IBM to EWS staff
Solution is quick and flexible
Able to use the system close to out of
the box, with limited system
configuration
Expanding Maximo to all divisions
Business Challenges IBM Solution
Increase regulatory compliance and
achieve availability & reliability
targets for the EuroCargo Rail
division
Improve the efficiency of the
maintenance staff
Address a highly mobile workforce
with a multi-site and multi-lingual
capability
Select a new EAM system where
there was confidence in the supplier,
future prospects for the system and
knowledge transfer – ability to
configure system ourselves
Business Benefits
DB Schenker Rail, formerly English, Welsh & Scottish Railway, is
the United Kingdom’s largest rail freight company, moving over
100-million tonnes of freight each year with 8,000 trains each week.
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
Guangzhou Metro Using Maximo to lead China’s transformation to a mass transit society
IBM Maximo Asset Management to
support all asset types, including
trains, track, stations and facilities
Integrated EAM and ERP using the
IBM Maximo Enterprise Adapter
resulting in financial and physical
perspective on asset management
decisions
Guangzhou Metro worked with IBM
to deploy an integrated asset
management solution flexible
enough to track assets across the
lifecycle
Increased safety and reliability of the
Guangzhou metro network through
predictive maintenance capabilities
Extended life of fixed asset investments
Improved process efficiency by virtue
of asset management and ERP process
integration
Improved cost efficiency through the
coordinated management of parts
inventories
Improve asset management decision
making through improved information
transparency
Business Challenges IBM Solution
Extend asset life and maximize rider
safety and convenience
Track every asset in Guangzhou
Metro’s network over its entire
lifespan, including servicing
guidelines and service history
Integration of asset management
with key enterprise functions to
enable improved decision-making
and process optimization
Shift to performing maintenance on a
predictive basis — before
breakdowns occur
Business Benefits
Guangzhou Metro is undertaking a huge infrastructure build-out designed
to double its capacity to 4 million passengers per day. The sheer pace of
its expansion was making it increasingly difficult for Guangzhou Metro to
manage, monitor and maintain the swelling base of assets
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
IBM SMART SURVEILLANCE SOLUTION WAS PIONEERED BY IBM RESEARCH AND HAS BROAD CAPABILITIES
Video data is indexed and can be used for several applications
The same surveillance data can provide business intelligence, damage detection,
employee identification and help address regulatory compliance requirements
Data reuse can reduce costs and improve efficiency
Flexibility
Scalability Open standards make it easier to add or change hardware and analytics technologies
Broad Search
Capabilities
Integration
Standards
Extend beyond time/date queries or alerts
Allow queries based on color, object, size
Allow compound queries (e.g. all white vans in the downtown area since January 1)
Open standards enable integration with other IT systems, sensors and algorithms
Open standards supports cross-agency sharing, enabling use of the same data by
multiple applications
© 2010 IBM Corporation
Let’s build a smarter planet: Rail
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IBM Corporation 2009
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