sibec sport 2013 orourke keynote
DESCRIPTION
SIBEC 2013 Keynote on the New Era Of Growth For The Health Club Industry by Bryan O'Rourke.TRANSCRIPT
Ritz Carlton Dove Mountain Tucson September 25th - 28th 2013
A New Era Of Growth For The Health Club Industry
@bryankorourke
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#SIBEC2013
STARTING POINT OF AN AGE2
@bryankorourke
ERAfrom Latin aera
NO NEW MALLS IN 17 YEARS3
ERAA NEW
LOOKING THROUGH A NEW LENS 4
ERAA NEW
HISTORY TEACHES US5
@bryankorourke
THE ERA OF NEW IDEAS6
87%Fortune 500 Firms from 1955 vs. 2011
7
8
79%Better To Have Been A Child When They Were Growing Up
HeartLand Monitor Poll 9.2013
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30%Children Are Obese In The US
Designed to Move Report 2012
10Perception
Accelerating Returns11
Law of
#NEWERA
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@PeterdiamandisAbundance
LEVERAGE THIS BRIGHT FUTURE13
@bryankorourke
ERAA NEW
OF GROWTH
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Globalism
EMBRACE TRENDS
Consumers
CHANGE
Technology
@bryankorourke #FutureofFitness
TECHNOLOGY OPPORTUNITYconflict with human touch is
not what many think
CLOUD COMPUTING 16
@bryankorourkeLow Cost, Powerful Tools and Platforms
#FUTUREOFFITNESS17
@bryankorourke
WEARABLES 18
@bryankorourke
35 Million US Adults Have Used Devices #InternetOfThings
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@bryankorourke
485,000,000Shipped Wearables By 2018 - 60% Health & Fitness
ABI Research 2013
@bryankorourke
EMBEDDED 20
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Virtual
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>1 Million Users
GAMIFICATION
MOBILE 23
@bryankorourke
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@bryankorourke
7,000,000,000Mobile Devices Connected To The Internet In 2013 #NEWERA
ABI Research 2013
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@bryankorourke
100,000,000,000Number Of Mobile Apps Downloaded Sometime In 2013 #NewEra
Many facilities still don’t have effective apps
ABI Research 2013
PAYMENT, CHECK-IN, ENGAGEMENT26
@bryankorourke
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“It’s about merging digital with the brick and mortar store.”
@chuckrunyon
COMPETING FOR THE FUTURE
NEW FORMS OF CARDIO & ENTERTAINMENT28
New Technologies
@bryankorourke
COLLABORATION & STANDARDS 29
FIT-C
GLOBALISM 30
@bryankorourke
URBAN / BRIC 31
@bryankorourke
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2016 World Population In Emerging Markets
88%@bryankorourke
Middle Class Doubles33
@bryankorourke
2,500,000,000 More In 15 Years
CONSUMERS 34
@bryankorourke
THE CONSUMER IS KING 35
@bryankorourke
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@bryankorourke
“Transforming Expectations
and Interactions With Everyone”
Consumer Transformation
Ernst & Young 2012http://www.ey.com/Publication/vwLUAssets/This_time_it_is_personal_-_from_consumer_to_co-creator_2012/$File/Consumer%20barometer_V9a.pdf
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http://www.ey.com/Publication/vwLUAssets/This_time_it_is_personal_-_from_consumer_to_co-creator_2012/$File/Consumer%20barometer_V9a.pdf Brand Matters Less25%US Chameleon Consumer
38@bryankorourke
89% Price#1 Decision Factor
EXPERIENCE VS UTILITY 39
@bryankorourke
BIFURCATION
OMNI CHANNEL
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Functional & Group MICROGYMS
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GymBox
benkellydesign.comDESIGN - UX
PRESUMERS & CUSTOWNERS 42
@bryankorourkeParticipate in the funding, launch and growth of new products
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Using Devices To Maxmimize Every Moment
Mobile Moments
63% of females and 73% of males check at least every hour
@JJJRHbook@GARYVEE
Caring About Customers First Why Do You Love Your Mom ?CARING
A Cultural Shift Back From Where We Came : Small Town RulesSHIFT
Forget The OLD Rules
Erase Lines In The SandBOUNDARIES
Some “Smart” People Dismiss It
What’s The ROI ?
Visitors -> Friends Friends -> BuyersBuyers -> Advocates
RELATIONSHIPS
CREATE an AWESOME CUSTOMER FOCUSED CULTURE
CARINGC U L T U R E
LEADERS NEED TO BE AN EXAMPLE LEADERSHIP
Chuck Runyon
TRANSPARENCY
Great Experiences Know Your Customers & Connect
SHOCK & AWE
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Globalism
EMBRACE TRENDS
Consumers
CHANGE
Technology
IN THE NEW ERA53
@bryankorourke
S CURVE- REINVENTION & FRAGMENTATION
54@bryankorourke
New Era : Micro GymLow Cost
Pop UpDigital
WellnessMind Body
THE NEW ERA
CHANGE DRIVING
GROWTH & OPPORTUNITY
55@bryankorourke
Virtual
Nutritional Motivational
Wellness
NEW ERA
EVOLVING NEEDS 56
@bryankorourke
57@bryankorourke
“Sick Care” Is Broken
NEW MARKETS
WE CAN CREATE THIS FUTURE58
@bryankorourke
ERAA NEW
OF GROWTH
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“The best way to predict the futureis to create it “ - Peter Drucker
Ritz Carlton Dove Mountain Tucson September 25th - 28th 201360
@bryankorourke #SIBEC2013
A New Era Of Growth