1. SharePoint 2010 Goes Social
Andy Hopkins
Partner / Principal Consultant
andrew.hopkins@chrysalisbts.com

2. Social Demographics
Use ratings and comments in ecommerce?
Participate in a consumer social network?
Read blogs and/or Wikipedia?
Watch YouTube videos or podcasts?
Author a blog?
Author a blog with your name on it?
Posted a video on YouTube?
Created or edited a Wikipedia entry?
Do this with SharePoint in your org?
3. Why Are We Talking About Social Computing?One Example: Facebook
2/3
Outside
of College
Average of 130 friends per user
More than 6 billion minutes are spent on Facebook each day
More than 40 million users update their statuses at least once each day
10 million users become fans of Pages each day
4. Typical Reasons to Adopt Social Computing
Clear marketing and customer intimacy wins

Learning from customers

5. Open innovationWhy Adopt Social Computing?
Competition is investing (even if they arent sure why)
Issues within enterprisethat social computing may help resolve

Rapid response to problems

6. Capturing knowledge for business continuity 7. Reducing transition costs