search + social: 3 data-packed tips to finding your customers online

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LIVE WEBINAR Search + Social: 3 Data-Packed Tips to Finding Your Customers Online

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LIVE WEBINAR

Search + Social:3 Data-Packed Tips to Finding Your Customers Online

Logistics• Webinar will be recorded – check

your inbox for materials

• Join in on Twitter: @MarkIrvine89

• Submit your questions for Q&A

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 3

4

Mark IrvineSenior Data Scientist

• Senior Data Scientist at

WordStream

• 5 Years in Paid Search

Experience

Voted the 5th Most

Influential PPC Expert of

2017

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 5

State of Digital Advertising in 2017

• 10 Million+ advertisers rely on Google AdWords, growing every year since 2001.

• 88% of all of Google’s revenue comes from advertising

• Google’s ad revenue grew

$6.3 Billion USD in 2016.

• 2 Million of advertisers have joined Facebook in the past 2 years alone.

• Nearly all of Facebook’s revenue comes from advertising

• Facebook’s ad revenue grew

$5.1 Billion USD in 2016.

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 6

Data Source: IAB

Everyone else

28.6%

Facebook19.4%

Google52.0%

Share of Digital Ad Spend, 2016

• Today, Google and Facebook comfortably

make up 71% of the digital advertising market.

• Google and Facebook’s growth makes up a

total of 69% of the growth in the market in 2016.

#1

Google AdWords vs. Facebook Ads –

Which is better?

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 8

Google vs. Facebook – Reach

Google

• 84% of the US online

population uses Google search.

• Google.com receives over 3.5

Billion searches everyday and

drives an estimated 15% of all

web traffic.

Facebook

• 79% of the US online

population uses Facebook.

• Facebook users visit Facebook

more often than any other site!Tie

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 9

Google vs. Facebook – Secondary Network Reach

Google

• 90% of the US online

population visit the

3+ Million sites on the Google

Display network everyday.

• Google’s YouTube is the world’s

second most popular search

engine and the most popular video hosting site.

Facebook

• 32% of the US online

population uses Instagram.

• Facebook’s display ads outside

of Facebook and Instagram

reach thousands of other sites.Google wins

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 10

Google vs. Facebook – Ad Formats

Google

• Search ads

• Shopping Listings

• App Install ads

• Image ads

• Video ads

• Gmail ads

Facebook

• Image ads

• Video ads

• App Install ads

• Sponsored Posts

• Lead Generation Ads

• Event ads

Facebook

wins

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 11

Google vs. Facebook – Click Through Rate

Google

• Average search CTR is

1.91%.

• Particularly high for B2B,

Consumer Services, and

Financial Services

Facebook

• Average CTR is 0.90%.

• Higher for Legal, Retail,

and Apparel industries.Google

wins

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 12

Google vs. Facebook – Cost per Click

Google

• Average search CPC is

$2.32

• Cheaper clicks for Personals

and Advocacy groups.

Facebook

• Average CPC is $1.72

• Higher for Education,

Retail, and Travel.

Facebook

wins

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 13

Google vs. Facebook – Review

Google

• Largest search reach

• Largest display network

reach

• Diverse ad formats

• Higher ad CTR

Facebook

• Largest social network

reach

• Highly loyal returning users

• Diverse ad formats

• Lower ad CPC

14| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online

So which is better?Google or Facebook?

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 15

Each Network has its own strength

Google

• Google benefits from

targeting users who are

actively searching for your

keywords.

• You have a lot of control

over what keywords your

ad show, but little control

of who sees your ads.

Your Product

• Consequently, search click through rates

& conversion rates are usually very high.

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 16

Each Network has its own strength

Facebook

• Facebook benefits from the

most sophisticated

audience targeting options

• You have a lot of control

over who sees your ads,

but they are specifically not

looking for your product in

their social feed.

• Consequently, you’ll be able to

inexpensively reach new users who may

not be searching for your product yet

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 17

• At $2 per click, advertisers can attract 100’s of potential customers a month for only a few hundred dollars.

• Most advertisers on both Google and Facebook are small and medium businesses, many spend fewer than $1,000/month!

Both Networks have flexible Bidding and Budgets

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 18

Google vs. Facebook – Review

Google Facebook

High Intent Searchers on

Google

Sophisticated & Inexpensive

Audience Targeting

Winning combination

#2

Using Facebook to Enhance your Google & Bing Campaigns

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 20

Facebook Ads drive People to Search More

80%

90%

100%

110%

120%

130%

140%

Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads

Go

ogl

e B

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stCross-Network Ads Lift Branded Search Interest on Google!

26%

80%

90%

100%

110%

120%

130%

140%

Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads

Go

ogl

e B

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d S

ear

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stCross-Network Ads Lift Branded Search Interest on Google!

26%31%

80%

90%

100%

110%

120%

130%

140%

Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads

Go

ogl

e B

ran

de

d S

ear

ch In

tere

stCross-Network Ads Lift Branded Search Interest on Google!

26%31% 34%

80%

90%

100%

110%

120%

130%

140%

Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads

Go

ogl

e B

ran

de

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ear

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stCross-Network Ads Lift Branded Search Interest on Google!

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 21

Your Social Campaigns can Improve your Search Targeting

Target users based on:

• Job title

• Employer

• Industry

• Income

Target users based on:

• Relationship status

• Sexual Orientation

Target users based on:

• Home Ownership

• Property Value

Target users based on:

• Life events

• Anniversaries

• Birthdays

Target users based on:

• Education level

• Field of study

• School attended

Target users based on:

• Gender

• Age

• Parental Status

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 22

Your Social Campaigns can Improve your Search Targeting

Create audience lists from your social campaigns and target them in your search campaigns to improve your PPC targeting!

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 23

Your Social Campaigns can Improve your Search Targeting

v

I’m getting married soon and I’m very excited!!!

But now I have to plan a wedding which means I need to:

• Find a venue

• Hire a Caterer

• Hire a DJ

• Hire a Photographer

• Buy Save the Dates & Invites

• Book a Hotel Block

• Build a wedding registry

• Buy a new Suit

• Plan a Honeymoon (Flights, Hotels, Things to do)

(Basically, I’m going to be buying a whole lot of stuff because I love this guy.)

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 24

Your Social Campaigns can Improve your Search Targeting

Wedding Rings

Inexpensively target me based on my upcoming wedding of Facebook

Later target me on Googlebased on the fact I came through that Facebook campaign!

#3

Use Search to Grow your Facebook Audiences

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 26

Let Facebook Convert What Google Didn’t

96%of people who visit a website

leave without completing

the actions marketers want

them to take

70%of people abandon their

shopping cart without

completing a purchase

Opportunity notconverted by Google!

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 27

Let Facebook Convert What Google Didn’t

96%of people who visit a website

leave without completing

the actions marketers want

them to take

70%of people abandon their

shopping cart without

completing a purchase

| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 28

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