search + social: 3 data-packed tips to finding your customers online
TRANSCRIPT
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4
Mark IrvineSenior Data Scientist
• Senior Data Scientist at
WordStream
• 5 Years in Paid Search
Experience
•
Voted the 5th Most
Influential PPC Expert of
2017
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 5
State of Digital Advertising in 2017
• 10 Million+ advertisers rely on Google AdWords, growing every year since 2001.
• 88% of all of Google’s revenue comes from advertising
• Google’s ad revenue grew
$6.3 Billion USD in 2016.
• 2 Million of advertisers have joined Facebook in the past 2 years alone.
• Nearly all of Facebook’s revenue comes from advertising
• Facebook’s ad revenue grew
$5.1 Billion USD in 2016.
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 6
Data Source: IAB
Everyone else
28.6%
Facebook19.4%
Google52.0%
Share of Digital Ad Spend, 2016
• Today, Google and Facebook comfortably
make up 71% of the digital advertising market.
• Google and Facebook’s growth makes up a
total of 69% of the growth in the market in 2016.
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 8
Google vs. Facebook – Reach
• 84% of the US online
population uses Google search.
• Google.com receives over 3.5
Billion searches everyday and
drives an estimated 15% of all
web traffic.
• 79% of the US online
population uses Facebook.
• Facebook users visit Facebook
more often than any other site!Tie
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 9
Google vs. Facebook – Secondary Network Reach
• 90% of the US online
population visit the
3+ Million sites on the Google
Display network everyday.
• Google’s YouTube is the world’s
second most popular search
engine and the most popular video hosting site.
• 32% of the US online
population uses Instagram.
• Facebook’s display ads outside
of Facebook and Instagram
reach thousands of other sites.Google wins
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 10
Google vs. Facebook – Ad Formats
• Search ads
• Shopping Listings
• App Install ads
• Image ads
• Video ads
• Gmail ads
• Image ads
• Video ads
• App Install ads
• Sponsored Posts
• Lead Generation Ads
• Event ads
wins
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 11
Google vs. Facebook – Click Through Rate
• Average search CTR is
1.91%.
• Particularly high for B2B,
Consumer Services, and
Financial Services
• Average CTR is 0.90%.
• Higher for Legal, Retail,
and Apparel industries.Google
wins
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 12
Google vs. Facebook – Cost per Click
• Average search CPC is
$2.32
• Cheaper clicks for Personals
and Advocacy groups.
• Average CPC is $1.72
• Higher for Education,
Retail, and Travel.
wins
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 13
Google vs. Facebook – Review
• Largest search reach
• Largest display network
reach
• Diverse ad formats
• Higher ad CTR
• Largest social network
reach
• Highly loyal returning users
• Diverse ad formats
• Lower ad CPC
14| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online
So which is better?Google or Facebook?
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 15
Each Network has its own strength
• Google benefits from
targeting users who are
actively searching for your
keywords.
• You have a lot of control
over what keywords your
ad show, but little control
of who sees your ads.
Your Product
• Consequently, search click through rates
& conversion rates are usually very high.
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 16
Each Network has its own strength
• Facebook benefits from the
most sophisticated
audience targeting options
• You have a lot of control
over who sees your ads,
but they are specifically not
looking for your product in
their social feed.
• Consequently, you’ll be able to
inexpensively reach new users who may
not be searching for your product yet
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 17
• At $2 per click, advertisers can attract 100’s of potential customers a month for only a few hundred dollars.
• Most advertisers on both Google and Facebook are small and medium businesses, many spend fewer than $1,000/month!
Both Networks have flexible Bidding and Budgets
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 18
Google vs. Facebook – Review
Google Facebook
High Intent Searchers on
Sophisticated & Inexpensive
Audience Targeting
Winning combination
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 20
Facebook Ads drive People to Search More
80%
90%
100%
110%
120%
130%
140%
Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads
Go
ogl
e B
ran
de
d S
ear
ch In
tere
stCross-Network Ads Lift Branded Search Interest on Google!
26%
80%
90%
100%
110%
120%
130%
140%
Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads
Go
ogl
e B
ran
de
d S
ear
ch In
tere
stCross-Network Ads Lift Branded Search Interest on Google!
26%31%
80%
90%
100%
110%
120%
130%
140%
Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads
Go
ogl
e B
ran
de
d S
ear
ch In
tere
stCross-Network Ads Lift Branded Search Interest on Google!
26%31% 34%
80%
90%
100%
110%
120%
130%
140%
Only Google Search Google Search & Bing Ads Google Search & Display Google Search & Facebook Ads
Go
ogl
e B
ran
de
d S
ear
ch In
tere
stCross-Network Ads Lift Branded Search Interest on Google!
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 21
Your Social Campaigns can Improve your Search Targeting
Target users based on:
• Job title
• Employer
• Industry
• Income
Target users based on:
• Relationship status
• Sexual Orientation
Target users based on:
• Home Ownership
• Property Value
Target users based on:
• Life events
• Anniversaries
• Birthdays
Target users based on:
• Education level
• Field of study
• School attended
Target users based on:
• Gender
• Age
• Parental Status
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 22
Your Social Campaigns can Improve your Search Targeting
Create audience lists from your social campaigns and target them in your search campaigns to improve your PPC targeting!
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 23
Your Social Campaigns can Improve your Search Targeting
v
I’m getting married soon and I’m very excited!!!
But now I have to plan a wedding which means I need to:
• Find a venue
• Hire a Caterer
• Hire a DJ
• Hire a Photographer
• Buy Save the Dates & Invites
• Book a Hotel Block
• Build a wedding registry
• Buy a new Suit
• Plan a Honeymoon (Flights, Hotels, Things to do)
(Basically, I’m going to be buying a whole lot of stuff because I love this guy.)
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 24
Your Social Campaigns can Improve your Search Targeting
Wedding Rings
Inexpensively target me based on my upcoming wedding of Facebook
Later target me on Googlebased on the fact I came through that Facebook campaign!
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 26
Let Facebook Convert What Google Didn’t
96%of people who visit a website
leave without completing
the actions marketers want
them to take
70%of people abandon their
shopping cart without
completing a purchase
Opportunity notconverted by Google!
| Search + Social: 3 Data-Packed Tips for Finding Your Customers Online 27
Let Facebook Convert What Google Didn’t
96%of people who visit a website
leave without completing
the actions marketers want
them to take
70%of people abandon their
shopping cart without
completing a purchase