finding new customers

21
Finding New Customers Times Have Changed

Upload: jeffmonaghan

Post on 08-May-2015

215 views

Category:

Business


1 download

TRANSCRIPT

Page 1: Finding New Customers

Finding New CustomersTimes Have Changed

Page 2: Finding New Customers
Page 3: Finding New Customers

Current way of doing business

Page 4: Finding New Customers

Current way of doing business

But this approach is no longer effective.

Page 5: Finding New Customers

Let’s look back a few years

Executives had problems to solve.

Page 6: Finding New Customers

Opportunities for relationships

Page 7: Finding New Customers

This is no longer the case

Blo

cked S

creened Filte

red

Buyer

Page 8: Finding New Customers

Something has changed.

Page 9: Finding New Customers

Something has changed.

But what?

Page 10: Finding New Customers

“In your most recent purchase, who found whom?”

Survey by Marketing Sherpa

Page 11: Finding New Customers

“In your most recent purchase, who found whom?”

Buyer found sellerSeller found buyer

80%

20%

Survey by Marketing Sherpa

Page 12: Finding New Customers

The culture of selling has changed

Seller Buyer

BuyerSeller

Page 13: Finding New Customers

Why?

Page 14: Finding New Customers

The Internet

Page 15: Finding New Customers

TradeShows

Brochures SalesPeople

The buyer no longer needs trade shows, brochures, or sales people for information.

Page 16: Finding New Customers

They have the Internet.

Page 17: Finding New Customers

Stages of Buying

Past

Current/Future

Vendor Contact

Vendor Contact

Page 18: Finding New Customers

So what does this mean?

Page 19: Finding New Customers

Web PresenceA robust and findable web presence needs to become the

informational hub of the company. It needs to be the

go-to place for great educational and thought provoking

content.

Page 20: Finding New Customers

Our web presence needs to attract buyers of our products

and services.

The content needs to provide information that matches the

stages of the buying process.

Blog posts, podcasts, videos, slideshows, flash demos,

case studies, etc.

Page 21: Finding New Customers

The culture of selling has changed.