s1 -2 business strategies
TRANSCRIPT
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BUSINESSSTRATEGIESStrategic managementModule 2 Session
1
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Recap of module1
Competitive advantage vs. strategies
Cost advantage
Differentiation
Focus
Combination
Industry Life cycle vs. Strategy
Agenda
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Recap of module I
Vision &
Mission
Goals and
Objectives
Strateg
y
Implementatio
n levers
External analysis& Internal analysis
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Competitive advantage &
Strategy
Competitive Advantagesomething which gives the
organisation some advantage over its rivals
The strategies must be devised keeping in mind the
organizations Capability, Environment, Goals &
Objectives and Vision & Mission
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Porters generic strategies
Target
Scope
Advantage
Low CostProduct
Uniqueness
Broad
(Industry
Wide)
Cost Leadership
Strategy
Differentiation
Strategy
Narrow
(Market
Segment)
Focus
Strategy
(low cost)
Focus
Strategy
(differentiation)
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Impact on value chain
To be used whenBenefits associated
Risk faced
Cost Leadership
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Impact on value chain
Source: Adapted from Competitive Advantage: Creating and Sustaining Superior Performanceby Michael E.
Porter. Copyright 1985 by Michael E. Porter.
Shared purchasing operations with otherbusiness units
Effective policy guidelines toensure low cost raw materials(with acceptable quality levels)
Expertise in process engineering toreduce manufacturing costs
Effective use of automatedtechnology to reduce scrappage
rates
Effective orientation and trainingprograms to maximize employeeproductivity
Minimize costs associated withemployee turnover througheffective policies
Standardized accountingpractices to minimize personnelrequired
Few management layers toreduce overhead costs
Effectivelayout ofreceivingdockoperation
Effective useof qualitycontrolinspectors tominimize
rework on thefinal product
Effectiveutilization ofdeliveryfleets
Purchase ofmedia in largeblocks
Sales force
utilization ismaximized byterritorymanagement
Thorough servicerepair guidelines tominimize repeatmaintenance calls
Use of single typeof repair vehicleto minimizecosts
Firm infrastructure
Human resourcemanagement
Technologydevelopment
Procurement
Inbound logistics Operations Outboundlogistics
Marketing andsales
Service
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To be used when
Price based competition is
vigorous
Superfluous differentiation
Buyers have significant bargainingpower
Lesser customer loyalty
Standardized products
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Benefits associated
Protects a firm against rivalry from
competitors
Protects a firm against powerful buyers
Provides more flexibility to cope withdemands from powerful suppliers for input
cost increases
Provides substantial entry barriers from
economies of scale and cost advantages
Puts the firm in a favorable position with
respect to substitute products
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Risk faced
Too much focus on one or a few value-
chain activities
All rivals share a common input or raw
material
The strategy is initiated too easily
A lack of parity on differentiation
Erosion of cost advantages when the
pricing information available tocustomers increases
Technology shifts
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Impact on value chain
To be used whenBenefits associated
Risk faced
Differentiation
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Impact on value chain
Source: Adapted from Competitive Advantage: Creating and Sustaining Superior Performanceby Michael E.Porter. Copyright 1985 by Michael E. Porter.
Facilities thatpromote firmimage
Superior MISTo integrate value-creating activities to improve quality
Widely respected CEOenhances firm reputation
Provide training and incentives toensure a strong customer serviceorientation
Programs to attract talented engineersand scientists
Excellent applications engineeringsupport
Superior material handling and sortingtechnology
Use of most prestigious outletsPurchase of high-quality componentsto enhance product image
Superior materialhandlingoperations tominimize damage
Quick transfer of
inputs tomanufacturingprocess
Flexibility andspeed inresponding tochanges inmanufacturingspecs
Low defect ratesto improvequality
Accurate andresponsive orderprocessing
Effective productreplenishment to
reducecustomers
inventory
Creative andinnovativeadvertisingprograms
Fostering of
personalrelation-shipwith keycustomers
Rapid response tocustomer servicerequests
Completeinventory of
replacement partsand supplies
Firm infrastructure
Human resourcemanagement
Technologydevelopment
Procurement
Inbound logistics Operations Outboundlogistics
Marketing andsales
Service
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To be used when
Market is large and is catered by
few organizations
Needs and preferences are diverse
Possible to charge a premium Brand loyalty is possible
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Benefits associated
Creates higher entry barriers due to customer
loyalty
Provides higher margins that enable the firm
to deal with supplier power
Reduces buyer power because buyers lack
suitable alternative
Reduces supplier power due to prestige
associated with supplying to highly
differentiated products
Establishes customer loyalty and hence less
threat from substitutes
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Risk faced
Uniqueness that is not valuable
Too much differentiation
Too high a price premium
Differentiation that is easily imitated
Dilution of brand identification throughproduct-line extensions
Perceptions of differentiation may varybetween buyers and sellers
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How to achieve it
To be used whenBenefits associated
Risk faced
Focus
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How to achieve it
Focus is based on the choice of a narrow competitive
scope within an industry
Firm selects a segment or group of segments (niche)
and tailors its strategy to serve them
Firm achieves competitive advantages by dedicating
itself to these segments exclusively
Two variants
Cost focus Differentiation focus
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To be used when
Uniqueness in the segment
Specialized requirements
Niche market is profitable and
growing Major players are not interested
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Benefits associated
Creates barriers of either cost
leadership or differentiation, or both
Also focus is used to select niches
that are least vulnerable to
substitutes or where competitors
are weakest
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Risk faced
Erosion of cost advantages within the
narrow segment
Focused products and services still
subject to competition from new
entrants and from imitation
Focusers can become too focused to
satisfy buyer needs
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Combination
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Combination Strategies
Primary benefit of successful integration of low-cost and
differentiation strategies is difficulty it poses for
competitors to duplicate or imitate strategy
Goal of combination strategy is to provide unique value
in an efficient manner
Automated and flexible manufacturing systems (e.g.,
mass customization)
Exploiting the profit pool concept for competitive
advantage
Coordinating the extended value chain by way of
information technology
Best-cost provider strategiesincorporating attractiveattributes at a lower cost than rivals
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Risk faced
Firms that fail to attain both strategies may end up withneither and become stuck in the middle
Underestimating the challenges and expensesassociated with coordinating value-creating activities in
the extended value chain Miscalculating sources of revenue and profit pools in
the firms industry
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Industry Life Cycle vs.Strategy
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Industry Life Cycle vs. Strategy
Life cycle of an industry
Introduction
Growth
Maturity
Decline
Emphasis on strategies, functional areas, value-creating
activities, and overall objectives varies over the course of
an industry life cycle
St f th I d t Lif
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Stages of the Industry Life
Cycle
Genericstrategies
Differentiation Differentiation Differentiation Overall costOverall cost leadership
leadership Focus
Marketgrowth rate
Low Very large Low to Negativemoderate
Number ofsegments
Very few Some Many Few
Intensity ofcompetition
Low Increasing Very intense Changing
Emphasison productdesign
Very high High Low to Lowmoderate
StageIntroduction Growth Maturity Decline
Factor
St f th I d t Lif
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Stages of the Industry Life
Cycle Contd.
StageIntroduction Growth Maturity Decline
Factor
Emphasison process
design
Low Low to High Lowmoderate
Majorfunctionalarea(s) ofconcern
Research and Sales and Production GeneralDevelopment marketing management
and finance
Overallobjective
Increase Create Defend Consolidate,market share consumer market share maintain,awareness demand and extend harvest, or product life exit
cycles
Strategies in the Introduction
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Strategies in the Introduction
Stage
Products are unfamiliar to consumers
Market segments not well defined
Product features not clearly specified
Competition tends to be limited
Strategies
Develop product and get users to try it
Generate exposure so product becomes
standard
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Strategies in the Growth Stage
Characterized by strong increases in sales
Attractive to potential competitors
Primary key to success is to build consumer
preferences for specific brands
Strategies
Brand recognition
Differentiated products
Financial resources to support value-chain
activities
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Strategies in the Maturity Stage
Aggregate industry demand slows
Market becomes saturated, few new adopters
Direct competition becomes predominant
Marginal competitors begin to exit
Strategies
Efficient manufacturing operations and process
engineering
Low costs (customers become price sensitive)
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Strategies in the Maturity Stage
Industry sales and profits begin to fall
Strategic options become dependent on the actions ofrivals
Strategies
Maintaining
Exiting the market
Harvesting
Consolidation
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