ryerson's career checkpoint: embedding student development into on-campus jobs - paulina nozka...
TRANSCRIPT
Students are most successful in “seamless environments” where they can make connections between classroom and out of classroom experiences.
- G.D. Kuh
Internships are among the (PSE) experiences that highly correlate to the most powerful learning outcomes.
– National Survey of Student Engagement (NSSE), 2008
Why Career Checkpoint?
● Backdrop: Path to Career Checkpoint
● Learning Outcomes: Research & Application
● Program Overview
○ Student Employee Development Program
○ Supervisor’s Toolkit
○ Supervisor’s Recruitment Guide
● What’s Next?
Today, we’ll be covering:
Excel Southampton Create a Brighter Future
Centred on 1:1 interaction
Development Theory
Strong on-campus culture
Train the Trainer
Highly Structured
Employer Focused
Employer Focused
Intern PD program
Profiles success
Recruitment Support
Strong on-campus culture
Development Theory
Supervisor Culture
Development Theory
Employer responsive
Flexible programming
Intern PD program
Student focused
Train the Trainer
Strong on-campus culture
Recruitment Guide
Learning From Best Practice
Experimental Stage
Pan-Student Affairs
Committee
Roll out across pilot groups
(110 students)
Pilot feedback loop & campus
road show
Rolled out across campus (700+
students)
2013/14 2014/15 Summer 2015 to Summer 2016
September 2015 to March 2016
2016/17 On-Campus Recruitment
The Plan
● Link to University strategy.○ Academic Plan & Ryerson Student Affair’s 5 Pillars
● Align with Student Development Theory.○ e.g. Chickering & Reiser’s 7 Vectors for Student Development
● Draw on sector expertise.○ CAS Learning & Development Outcomes
● Reflect employers’ needs.○ Conference Board of Canada’s Employability Skills 2000+
Creating Program Parameters
Job Descriptions for all #Ryerson SA jobs 5 Job FamiliesGroup by job
responsibilities
CommunicationsCommunity Events
Customer Service & AdministrationMultimedia & Design
Peer Support
Primary Overlapping
Step 1: Inventory of Job Families The road to learning outcome domains
Data & AnalysisDigital Literacy & Technical Aptitude
Project Management
PROFESSIONAL
CommunicationsTeamwork & Collaboration
Leadership
CORE
Community EngagementEquity, Diversity & Inclusion
Innovation & EnterprisePersonal Development & Wellbeing
COMMUNITYStudent
Step 2: 10 Learning Outcome DomainsEmbedding theory, best practice and responding to employer need
1. RyersonSA Pillars 4. Conference Board of Canada: Employability Skills 2000+
3. CAS Learning & Development Outcomes2. Chickering & Reiser
Learning; Professional Development
Fundamental Skills; Teamwork SkillsPractical Competence
Developing Competence: Intellectual & Interpersonal
By the end of this position, the student will be able to:Prioritize and manage multiple tasks to achieve goals on time and budget
Project Management
Sample Learning Outcome:
Learning Outcome Domain:
Literature Link:
Literature Reference:
Step 3: Apply to On-Campus Jobs Reviewing literature and stakeholder standpoints
Events Assistant
ON CAMPUS POSITION
Communication
LEARNING OUTCOME DOMAIN Communication
Event Assistants are able to actively listen, respond to requests, and
meets needs while engaging with employers in conversations through
email, phone and in person interactions, ensuring a great
customer experience.
RECRUITMENT ADVERTISING
CommunityEvents
JOB FAMILY
In Practice: Learning Outcomes & RecruitmentConsidering the typical on-campus position
Career BuildersOn-Campus Job Opportunities
Career FamiliesStudent Job Families
Career CompassStudent Planning & Job Search Guide
Career ConnectionsStudent Employee Development Program
Career ConversationsStudent-Staff Development Plans
Career Checkpoint
Student Employee Development PlanLessons learned
What We Piloted:• Multi-day mandatory inductions
• Workshop format, voluntary PD sessions
The Result• Mandatory vs Voluntary
• Balancing interest, recognizing on-campus life demands
The Redraft – Spring 2016:• Cross-campus, one day mandatory induction for all students
We’d love to meet other student staff working in
other departments
Training helped me identify my short and long-term career goals and how my internship will help
me achieve them.
Too often students arrive lacking workplace etiquette
and other essential skills
Employer Resources Supervisor’s Toolkit
Toolkit Components:
• Core: Three Checkpoint meeting templates
• Supplementary: Regular one-on-one / team meetings templates
• LEARN Reflections & Performance Planning
This was my first experience supervising a student on a major pilot project, & I can
honestly say I was also learning the ropes.
In my working
relationship with Nujhat,
I am both guiding her
while working with her.
I was ‘forced’ to put pen to paper and articulate my responsibilities,
successes and challenges.
Case Study: New SupervisorExperience with the Toolkit
Using the Toolkit to outline our expectations and goals, we
worked collaboratively to achieve success and problem solve.
Advertising
• Database of position adverts by job family
Hiring
• Information sessions on group interview options
• Online library of scenarios and assessment grids
• Offer letter templates
Purpose
• To embed career education language across campus via consistent messaging & shared tools
Recruitment Guide Sharing Best Practice with Campus Partners
Campus-wide roll-outConsolidated InductionLevel II Toolkit
Supervisors
Learning Outcome GuideInfo SessionTrain-the-Trainer
Adapted for length of
employment
12 3
Pilot: 2 departments, 135 students
Full Program: All departments, 140 summer students & 700+ fall/winter students
Career Checkpoint
Induction Program
Students Looking Ahead
Career Checkpoint Journey From Launch to Next Steps