Richard DaviesRichard DaviesGlobal CIOBusiness Partner MgmtGlobal Business Services& Corporate CenterD t h P t DHLDeutsche Post - DHL

Corporate IT is no stranger to paradigm shifts

E t

Decision 

Engagement systems

rman

ce

Productivity systems

systems

Perfor

Transactional systems

y

Time

To move Corporate IT to its Next Generation we must evolve the Value Proposition

To move Corporate IT to its Next Generation we must evolve the Value Proposition

Value Proposition

Our Value Proposition is dependent on Our Relationships

Make Relationship Management central to allMake Relationship Management central to allMake Relationship Management central to all that we doMake Relationship Management central to all that we do

Redefine the lines between customers, users and suppliersRedefine the lines between customers, users and suppliersand suppliersand suppliers

l hl h… We only have Partners… We only have Partners

Our Value Proposition is dependent on harnessing the New Technologies

Immerse ourselves in the new technology trendsImmerse ourselves in the new technology trends

Understand how to use them to solve Understand how to use them to solve Business problemsBusiness problems

Drive integration within and across the different systemsDrive integration within and across the different systems

l i i i i i h k ffl i i i i i h k ff… Complexity is increasing  with a Network Effect… Complexity is increasing  with a Network Effect

Our Value Proposition is dependent on developing our Capabilities to deliver

Curate and innovateCurate and innovate

Manage talent and diversityManage talent and diversityg yg y

Portfolio Mana ement of opport nities and riskPortfolio Mana ement of opport nities and riskPortfolio Management of opportunities and riskPortfolio Management of opportunities and risk

Security standards and architecturesSecurity standards and architectures