rfid operations group sec b-1

Upload: juno-davies

Post on 05-Apr-2018

225 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/2/2019 Rfid Operations Group Sec B-1

    1/41

    M S RAMAIAH INSTITUTE OF MANAGEMENT

    PGDM(Autonomous) BATCH 2010-2012

    PROJECT REPORT SYNOPSIS

    GROUP MEMBERS NAME & REGISTER NUMBER

    SLNO REG.NO NAME AREA OF

    SPECIALISATION

    AREA OF

    EMPIRICAL

    STUDY

    SIGN

    1 111218 JunoDavies

    Operations

    2 111222 Manish

    Deo

    Operations

    3 111222 Navneeth Operations

    4 111234 Raj

    Gaurav

    Upadhyay

    Operations

    5 1112 Shailendra Operations

    NAME OF THE GUIDE: .

    DESIGNATION & QUALIFICATION: .

  • 8/2/2019 Rfid Operations Group Sec B-1

    2/41

    Title:-A studyon impact of Radio Frequency Identification (RFID) on

    supply chain in Retail stores in Bangalore.

    Aim:-This study facilitates to understand the impact of Radio Frequency

    Identification (RFID) on supply chain management of retail stores

    (Shoppers stop), in Bangalore and it also provides the data to check the

    usefulness of Radio Frequency Identification (RFID) in Shoppers stop.

    Statement of Problem:-Radio frequency identification (RFID) is a newrising technology that poses the capability to revolutionize the way

    retailers do business. This study will help the Retailers to improve their

    supply chain management and enhance their ability by lowering their

    error rates and this will help them to reduce the overall cost. We

    conduct this study by means of store manager (Primary Data) in retail

    stores. To conduct this study we require human resource & technical

    support.

    Objective:-

    1-To analyse the difference between the implementation of RFID

    and Barcode.

    2-To measure the extent of necessity of RFID in retail stores.

    3-To know the RFID usage among retail stores.

    4-To know the response of retailers towards RFID.

  • 8/2/2019 Rfid Operations Group Sec B-1

    3/41

    HYPOTHESIS:-

    NULL Hypothesis:-

    RADIO FREQUENCY IDENTITY will positively influence faster inventory

    tracking, increase transparency & security in retail stores in Bangalore.

    Alternative Hypothesis:-

    The influence is due to other factors.

  • 8/2/2019 Rfid Operations Group Sec B-1

    4/41

    LITERATURE REVIEW

    1. Introduction

    The use of Radio Frequency Identification (RFID) technology extends

    historically to the 1970s, when the first commercial products emerged.

    The introduction of this technology motivated future research that

    sought to integrate RFID into various applications ranging from

    inventory control to human tracking. However, the practical

    significance of this technology was not been fully appreciated until

    mass manufacturing of RFID tags and readers, at different scales and

    for different ranges, were made possible. Currently, RFID-based

    systems are being proposed as alternatives to previously established

    technologies

    and as extensions to others. A basic RFID system is comprised of three

    main elements: RFID tag, RFID reader, and a processing unit.

    RFID tags are simple communication devices that are activated by

    incoming registration from the RFID reader, when it is in its operating

    range, which is between three and ten meters. They usually contain a

    small amount of readable/writable memory, which is used to saveimportant information. A RFID reader communicates with and accesses

    the RFID tags through an antenna, whose size is influenced by the

    preferred range of the reader and its power constraint. On the other

    end, it connects to a processing unit, which initiates read/write

    operations and is responsible for post processing of the data received.

    The processing unit can be either a stationary or a mobile platform. It

    integrates the reader-tag subsystem into a higher level application. This

    paper will talk about different aspects of RFID technology in thefollowing sections. In section 2, uses of RFIDs will be talked about. In

    sections 3 and 4, pros and cons of RFID technology will be discussed.

  • 8/2/2019 Rfid Operations Group Sec B-1

    5/41

    2. RFID usage

    RFIDs can be used for many different things. Most uses today consist of

    tracking material goods, manufacturing, and supply chain management.

    Asset tracking is one of the most common uses of RFID. Tags are put on

    a companys property that may be lost or stolen often, that are not

    used as often or just hard to locate at the time they are requested.

    RFIDs used in manufacturing plants are used to track parts and work in

    process. They are also used to reduce defects and manage production

    of different types of the merchandise. RFID technology has been used

    to automate parts of the supply chain within a company's control. Since

    standards of RFIDs are emerging, tracking shipments among companies

    and its affiliates are beginning to increase. RFIDs are further being used

    to implement different applications such as payment systems, security

    control, and also utilized in the retail industry. One of the rising uses of

    RFID technology is using it as a payment system. The active system can

    be used as a quick service at restaurants with using the same active

    RFID tags to pay for meals at drive through windows. RFIDs have long

    been used as an electronic key to control who has access to office

    buildings or areas within office buildings. The first access control

    systems used low-frequency RFID tags. The RFID is more convenient, towhere an employee can hold up a badge to unlock a door, rather than

    looking for a key or swiping a magnetic stripe card. Since there is no

    contact between the card and the reader, there is less wear and tear,

    and therefore less maintenance. Retailers are currently focused on

    improving supply chain efficiency and making sure products are on the

    shelf when customers want to take a product.

    3. Advantages of RFIDsThe RFID technology has many advantages. Line of sight is not an issue

    with the RFID tags because it just has to be in close proximity of the

    reader. Replicating an RFID tag is also very complicated to do rather

    than with a bar code, thus making security a key advantage. It can be

    used as a tracking device on certain manufactured goods to ensure that

  • 8/2/2019 Rfid Operations Group Sec B-1

    6/41

    products are not lost or stolen. If products that are tagged with RFID

    tags are moved out of their remote location, it can also trigger a

    security system so that it knows it is being transported to a site where it

    should not be

    4. Disadvantages of RFIDs

    While having advantages to RFID technology, it also has its

    disadvantages. Installation of RFIDs is more expensive than that of a

    barcode. Companies find it costly to use in their businesses.

    Interference also plays a key role in RFIDs as its waves are sensitive and

    easily interrupted by other waves such as from cell phone towers and

    walkie-talkies. Different frequencies are being used around the world

    by different countries for RFID usage. This makes it mandatory for

    international shipping companies and other organizations to be aware

    of the working pattern of other nations also, which can be very time-

    consuming. RFID technology has also been referred to as an invasive

    technology. Consumers are worried about their privacy when they

    purchase products with RFID tags. They can be tracked and personal

    information can be collected by the RFID reader.

  • 8/2/2019 Rfid Operations Group Sec B-1

    7/41

    History

    Economics aside, how does a mature technology like bar codingremained viable player in a world increasingly enamored with newer

    options, such as chips, tags and sensors, to track and trace equipment,

    people and products? Certainly, the higher upfront investment for

    radiofrequency identification (RFID) and real-time location systems

    (RTLS) may make bar coding more fiscally attractive in the short-term

    but whether it can weather falling prices long-term for RFID and RTLS

    components represents another debate. In a chip- aid sensor-driven

    world, bar coding's sustainability remains in question even as interestsimmers for bedside point-of-care bar coding applications. As a result

    Healthcare Purchasing News Senior Editor Rick Dana Barlow reached

    out to three key executives immersed in the bar-coding world to briefly

    share their insights on the distinguishing characteristics, applications

    and endurance of their products as options for healthcare supply chain

    management.

    Reliability is also a significant consideration, particularly when bar

    coding is employed in a medication safety program.For example, B. Braun's Outlook Safety Infusion System's bar coding

    capabilities are designed to ensure the right patient is receiving the

    right drug and the right dose by an authorized clinician. A torn, wrinkled

    or smudged bar-code label can be observed visually and identified as

    the

    potential cause for a reading error. On the other hand, RFID reading

    errors can be associated with several causes not readily observable,

    sucb as interference, proximity

    or circuit failure. Focus first on the standardization and improvement of

    the medication administration work-flow. As bar-code labels are

    virtually ubiquitous in a healthcare setting and readers are available

    with most bedside IT solutions, choosing a bar-code data entry protocol

  • 8/2/2019 Rfid Operations Group Sec B-1

    8/41

    allows the institution to remain focused on the clinical workflows rather

    than the implementation of new technology Another important

    consideration for medication safety systems is that bar-coding, RFID

    and RTLS systems are merely tools utilized to perform data entry}'functions. Effective medication safety programs.

    Meaning:- Radio-frequency identification (RFID) is the use of a wireless

    non-contact system that uses radio-frequency electromagnetic fields to

    transfer data from a tag attached to an object, for the purposes of

    automatic identification and tracking. Some tags require no battery and

    are powered by the electromagnetic fields used to read them. Others

    use a local power source and emit radio waves (electromagneticradiation at radio frequencies). The tag contains electronically stored

    information which can be read from up to several metres (yards) away.

    Unlike a bar code, the tag does not need to be within line of sight of the

    reader and may be embedded in the tracked object.

    RFID tags are used in many industries. An RFID attached to an

    automobile during production can be used to track its progress through

    the assembly line. Pharmaceuticals can be tracked throughwarehouses. Livestock and pets may have tags injected, allowing

    positive identification of the animal. RFID identity cards can give

    employees access to locked areas of a building, and RF transponders

    mounted in automobiles can be used to bill motorists for access to toll

    roads or parking.

    http://en.wikipedia.org/wiki/Electromagnetic_fieldhttp://en.wikipedia.org/wiki/Radiohttp://en.wikipedia.org/wiki/Electromagnetic_radiationhttp://en.wikipedia.org/wiki/Electromagnetic_radiationhttp://en.wikipedia.org/wiki/Bar_codehttp://en.wikipedia.org/wiki/Bar_codehttp://en.wikipedia.org/wiki/Electromagnetic_radiationhttp://en.wikipedia.org/wiki/Electromagnetic_radiationhttp://en.wikipedia.org/wiki/Radiohttp://en.wikipedia.org/wiki/Electromagnetic_field
  • 8/2/2019 Rfid Operations Group Sec B-1

    9/41

    RFID Adoption by Retailers

    Retail Store Year of Adoption Country of OriginWAL-MART 2003 USA

    Wal-Mart 2003 US

    Sainsburys 2000 UK

    Tesco 2007 UK

    Carrefour 2004 UK

    Metro AG 2004 Germany

    Home Depot 2005 USA

    Mitsukoshi 2007 Japan

    Marks & Spencer 2003 UK

    Albertsons 2004 US

    McDonalds 2000 US

    ASDA 2005 UK

    Best Buy 2006 US

    Sears 2005 US

    Target 2006 US

    RFID Adoption by Indian RetailerRetail Store Year of AdoptionPantaloons 2005Big Bazaar 2007ITC Wills Lifestyle 2007Reliance 2008Madura Garments 2007Tata 2007

    Shoppers Stop 2006

    Arvind Mills 2006

  • 8/2/2019 Rfid Operations Group Sec B-1

    10/41

    Importance of RFID

    During the last decade, most organizations have implemented

    enterprise-wide applications and integration platforms. These

    implementations have delivered benefits in terms of data

    synchronization and information flows within the organization and with

    trading partners providing valuable inputs for planning and

    optimization of schedules and reporting. However,

    automated data capture and tracking in real-time has been a major

    bottleneck, affecting the ability of organizations to optimize theirinvestments in supply chain solutions.

    Radio Frequency identification (RFID) Technology is emerging as a

    technology that could provide the answer lo these problems. Using

    tags, readers and radio waves to communicate between the two, RFID

    combined with the EPC (Electronic Product Code) would be able to

    address these pain points and deliver a whole range of benefits across

    various verticals like manufacturing, distribution, retail, logistics and

    security. The potential benefits arise from increase in supply chainvisibility, increase in efficiencies and decrease in costs due to better

    data

    synchronization, increase in responsiveness to changes due to real time

    information visibility and a number of additional industry / vertical

    specific benefits. RFID promises to have a major impact on supply

    chains allowing trading partners to collaborate more effectively and

    achieve new levels of efficiency and responsiveness.

    RFID is the latest magic bulletin in the technological scope that has the

    potential to make a sweeping shift in the way any organizations

    approach their supply chain. Leading the way in embracing this

    technology are retailers, particularly Wal-Mart and their suppliers. RFID

    is enabling companies to see further into the supply chain providing

  • 8/2/2019 Rfid Operations Group Sec B-1

    11/41

    more accurate real-time information and improvements in process

    efficiency. The increased visibility can result in faster inventory turns,

    less shrinkage, reduced labor and higher material flow through

    warehouse or distribution center. Greater efficiency means RFID-

    enabled processes take less time and effort; entire pallets of product

    can be recognized in seconds without the need to break them down

    and cycle counting inventory can be accomplished in hours or even

    minutes instead of days.

  • 8/2/2019 Rfid Operations Group Sec B-1

    12/41

    RFID: Frequency, standards, adoption and innovationMatt Ward

    Department of Design

    Goldsmiths College, University of London

    Types of RFID

    RFID products fall into two basic categories: Passive and Active. Passive

    tags do not have batteries and have indefinite life expectancies. Active

    Tags are powered by batteries and either have to be recharged, have

    their batteries replaced or be disposed of when the batteries fail.

    Various Types of Antennas (above)

    RFID products are then broken up into different frequencies. Tagsand Antennas are tuned or matched much the same way as aradio is tuned to a frequency to receive different channels. These

    frequencies are grouped into Four basic ranges: Low Frequency,High Frequency, Very High Frequency and Ultra-HighFrequencies.

  • 8/2/2019 Rfid Operations Group Sec B-1

    13/41

    Each frequency range has its advantages and disadvantages. Europe use

    868 MHz. for its UHF applications while the US uses 915 MHz. for its

    UHF applications. Japan does not allow the use of the UHF frequency

    for RFID applications. Low Frequency tags (LF) are less costly to

    manufacturer than Ultra High Frequency (UHF) tags. UHF tags offerbetter read/write range and can transfer data faster then other tags. HF

    tags work best at close range but are more effective at penetrating

    non-metal objects especially objects with high water content.

    Various Types of Tags (above)

    Once a frequency range is determined, then it is time to choose an

    antenna that best fits the application. Antennas come in all sorts of

    sizes and shapes. The size of the antenna determines the range of the

    application. Large antennas used with Active Tags can have a range of

  • 8/2/2019 Rfid Operations Group Sec B-1

    14/41

    100 feet or more. Large antennas used with Passive Tags generally have

    a range of 10 feet of less. There are dock door antennas (sometimes

    called Portals) that allow a forklift driver to drive between two

    antennas. Information can be collected from the tags without the

    forklift driver having to stop. There are antennas that mount between

    rollers on conveyors for reading/writing from below. While other

    antennas are available that mount to the side of or above the

    conveyors. Handheld Reader/Writers are available as well.

    Controllers are available to communicate with most Networks

    (Ethernet, DeviceNet, ProFibus, etc). They typically have serial ports for

    programming and data transfer. Controllers are usually shipped with

    programming software to set-up and customize the application.Controllers typically operate on 120VAC or 24VDC.

    Competitors:

    RFID is gaining a lot of momentum, but there are a number of other competing

    technologies out there. Not all of them are considered to be true competitors

    though. Essentially, any low power, localized wireless technology could

    potentially be used for an RFID style application.

    Firstly, we have the suite of wireless or "Wi-Fi" technologies. These technologies

    could be employed for tracking and communicating with other fixed or moving

    devices to determine locations and contents of a remote tag. Long ranges of 300-

    900 feet that can be boosted even further using higher-gain antennas. High data

    rates may make this option attractive if you want to place a large quantity of

    detailed data on a target.

    Bluetooth comprise a series of Personal Area Network technologies or PANs.

    Bluetooth devices typically hold a range of 30-35 feet and are common in cellular

    phones and some wireless keyboard/mouse solutions.

    A new competitor to RFID is ZigBee, which is looking to utilize the Ultra Wide

    Band (UWB) communications space for it's interactions. Key advantages to UWB

  • 8/2/2019 Rfid Operations Group Sec B-1

    15/41

    include extremely low power consumption, routed meshing between all ZigBee

    devices without the need for access points, and it's potential to be low cost at less

    than 50 cents

    Wi-Fi, Bluetooth and ZigBee certainly provide potential alternatives to Active RFIDtag technologies but in some cases at a much higher cost. ZigBee may be the only

    competitor that will potentially challenge the passive RFID tag space. Passive

    RFIDs require no power, cost less than 5-50 cents each, and hold no processing or

    data storage capabilities. Passive RFID tags require that you have the proper

    reader/interrogator in order to activate and read the tags and the reader needs to

    be in fairly close proximity to the tag.

  • 8/2/2019 Rfid Operations Group Sec B-1

    16/41

    System advantage, from Financial point of view

    Most companies that sell RFID tags do not quote prices because

    pricing is based on volume, the amount of memory on the tag and

    the packaging of the tag (whether its encased in plastic or

    embedded in a label, for instance), whether the tag is active or

    passive and much more. Generally speaking, active tags are $25

    and up. Active tags with special protective housing, extra-long

    battery life or sensors can run $100 or more. A passive 96-bit EPC

    inlay (chip and antenna mounted on a substrate) costs from 7 to

    15 U.S. cents. If the tag is embedded in a thermal transfer label on

    which companies can print a bar code, the price rises to 15 cents

    and up. Low- and high-frequency tags tend to cost a little more.

    How much do RFID readers cost today?

    It depends on the type of reader. Active readers are typically

    purchased as part of a complete system, with tags and mapping

    software to determine the tags location. Most UHF readers cost

    from $500 to $2,000, depending on the features in the device.

    Companies may also have to buy each antenna separately, along

    with cables. Antennae are about $200 and up. The price of UHF

    readers has been falling as production ramps up with adoption.

    Low- and high-frequency readers range in price, depending on

    different factors. A low-frequency reader model (a circuit board

    that can be put into another device) can be under $100, while a

    fully functional standalone reader can be $750. High-frequency

    http://www.rfidjournal.com/faq/20/86http://www.rfidjournal.com/faq/20/86
  • 8/2/2019 Rfid Operations Group Sec B-1

    17/41

    reader modules are typically $200 to $300. A standalone reader

    can be about $500.

    How much does a fully functional RFID system cost?

    The cost depends on the application, the size of the installation,

    the type of system and many other factors, so it is not possible to

    give a ballpark figure. In addition to tag and reader costs,

    companies might to purchase middleware to filter RFID data. They

    will likely need to hire a systems integrator and upgrade

    enterprise applications, such as warehouse management systems.

    They might also need to upgrade networks within facilities. Andthey will need to pay for the installation of the readers. Not only

    do the readers need to be mounted, they need electrical power

    and to be connected to a corporate network. All of these factors

    are different for each deployment, depending on the application,

    the environment and so on.

    R

    http://www.rfidjournal.com/faq/20/87http://www.rfidjournal.com/faq/20/87
  • 8/2/2019 Rfid Operations Group Sec B-1

    18/41

    System advantage, from HR's point of view

    The fundamental objective of RFID based production management

    technology is to balance production lines and achieve smooth

    production flow. Its essence is managing people, assigning the right

    people to do the right tasks, and coming up with the right work steps

    all to improve productivity.

    This means being able to track where, why and who causes the

    problem. For example, if in one of the work lines one of the workers

    makes collars slowly, RFID can track the problem in every single station

    and identify each of these three things: the where - which workstation

    has the problem; who - which worker causes the problem; and why -which work step or style has the problem in a production line. By

    knowing these, the Industrial Engineer can apply the necessary remedy

    to smooth out the problem. This may include retraining the worker,

    changing the sequence of the work step, or changing of worker

    Advantages of using RFID

    RFID can also track bottle necks. WIP tracking is only the means of the

    task, as described earlier. The main objective, however, is to achieve asmooth flow. To illustrate an unsmooth line, assume that you have 20

    workers in a line, and even if 19 of them are fast and just one is slow,

    semi-finished goods will still pile up and slow down the entire line. To

    keep a smooth line, the remedial action in this case is to put in people

    who have the same productivity rating. The first step is to find the

    worker in your entire factory who has the appropriate work rate in such

    production step. The next step is to look into the HR system and find

    the relevant data to arrange the workers work shift.Measurement and improvement are important because in the

    traditional system, the factory manager does not care about the fine

    details of the production such as the cost of each work minute in the

    factory since the margin is high. But nowadays, the margin has

  • 8/2/2019 Rfid Operations Group Sec B-1

    19/41

    dramatically gone down and the factory manager needs to use a more

    scientific way to calculate the cost of every work minute and find ways

    to reduce the cost.

    Difficulties in tracking production status

    Garment manufacturing is labor-intensive. It is the most human-

    dependent of all the kinds of manufacturing because only a few

    robotics can be applied. As a result, it also has to meet social

    compliance requirements. One challenge in garment manufacturing is

    the difficulty of doing mass data capture. Real time data capture is

    difficult to achieve without a device link up with the human work.

    Without mass data capture, productivity cannot be monitored.Improvement can only be achieved by visual monitoring in the factory

    floor and, due to human nature, a lot of discrepancies can arise

    HR and RFID tracking integration is necessary

    Integrated HR and RFID has advantages on this area. You can have real

    time information in a mass workstation format. Worker informationcan also be captured based on the productivity of their work skill rate,

    thus, one can see the level of efficiency of each worker in a certain

    work step. Lastly, work step information can be captured based on the

    garment features.

    Essential feature of HR feature

    The HR system has a lot of features., including those of a basic HR

    system: being able to keep the workers personal data, reward data,

    employment history and interactive payroll. The most important

    features are keeping skill data and work shift planning. RFID interactive

    can be used to plan the work shift based on the garment work content,

  • 8/2/2019 Rfid Operations Group Sec B-1

    20/41

    and to plan for a smooth production line even before the production

    starts.

    It is important to have the system integrated with the HR system. It is

    useless just to track the WIP, as mentioned before, since the focus is tomeasure and improve everyones efficiency. The nuts and bo lts of the

    integration are: to implement an effective reward system, it has to be

    robust and it has to treat reward fairly in order to increase motivation.

    To do this, each individual workers ability needs to be kept and scored,

    therefore, the system has to be able to derive a skill matrix.

    Skill Matrix

    Skill matrix is a table that keeps record of the efficiency of all workers in

    every major operation. IE department will then be able to categorize

    different levels of workers to plan a smooth production line, know

    which workers need to be trained and know what work step need to be

    fine-tuned.

    Records from the HR system can be used to do a lot of data analysis

    such as training history of worker, age of worker, past employment

    history, merit & demerit and reward history of worker.

    In summary, RFID is a device to constantly measure the worker and beable to appraise each worker as part of your team to achieve your

    companys goal.

  • 8/2/2019 Rfid Operations Group Sec B-1

    21/41

    Global Scenario of RFID AdoptionIn 2003, global major retailer Wal-Mart requested and issued mandate

    to top 100 suppliers to tag RFID pallets for goods supplied by them to

    increase operational efficiency. Wal-Mart has introduced RFID attached

    to each pallet and storage box that comes into/goes out of their stores

    and distribution centers and has almost completely replaced bar codes.

    In June 2003, Wal-Mart had communicated to its major suppliers that

    in two years, all pallets and boxes should come tagged with RFID.

    Information about the contents loaded onto a roller or box can be

    tagged onto the tag and easily checked. This helps check if material has

    gone "missing" during transport. Looking into the phenomenal success,

    major retailers such as Target, Best Buy and others were compelled toissue guidelines to their suppliers to adhere to this system of tagging

    RFID pallets, especially the big suppliers. Throughout the European

    Union, RFID passes are used for the public transport systems. This

    system has now been copied by Canada, Mexico, Israel, Dubai and

    Columbia also. All the transport payments and toll charges are

    monitored and done through RFID Compliant systems. This can reduce

    a lot of time spent by logistics companies along the motorway and can

    speed up the checking & inspection stages in the logistics. Thisautomatically brings down the cost of transportation. However, when

    RFID was implemented, Metro registered an 11% reduction in out of

    stock position at testing sites. Another major retailer of Japan,

    Mitsukoshi, commented that adopting RFID and Intelligent telephones

    in dressing rooms gave customers access to first hand product

    information. This system helped retailers in bringing efficiency in their

    overall operations. It also allowed customers to get immediateinformation about product stock position from sales staff.

  • 8/2/2019 Rfid Operations Group Sec B-1

    22/41

    Indian Scenario

    Retailers, textiles, aviation, energy and auto sectors in India are

    switching to this new concept over the last 5 years after seeing theresults of implementation in the developed world. This is also

    necessitated by pressures on them by suppliers from abroad to comply

    with global business practices, failing which they run the risk of being

    left behind. Infosys Technologies is a founding member of EPC and

    Wipro technologies have been associated with Auto-ID Lab at MIT for

    some years now. Both these companies play a big role in the EPC which

    provides standards for implementation of the technology. The Big

    Bazaar, Pantaloon has taken initiative in piloting RFID in its TarapurWarehouse. With the help of Wipro InfoTech, the architecture of

    implementing RFID is being worked out with existing Pantaloon

    infrastructure. The major benefits indicated were increased visibility,

    faster and more accurate processes. Other sectors of the industry such

    as FMCG, Oil and Gas, Defense have shown interest on RFID

    implementation. Government is also keen on becoming one of the large

    potential end users of RFID/EPC (Electronic Product Code) for tracing

    and tracking equipments and spares, asset management, effectivestock management, zero error production, order processing,

    distribution and logistics management etc. With its varied usage and

    benefits, RFID is poised and anticipated to be one of the emerging

    technologies which have the capability to transform business problems

    into profitable and positive outcomes.

  • 8/2/2019 Rfid Operations Group Sec B-1

    23/41

    CONCLUSION

    Since RFID is in its budding stage in India, it can be perceived as an

    immature solution which consist lot of technical and commercial

    barriers. However, it is said to rock the supply chain over the next 20

    years as it is a logical evolution. It is also projected to be critical for

    supply chain in the next 10-20 years and is expected to become a

    mainstream technology. Effective implementation of RFID generates

    data that can be used to develop segmentation models and can

    accurately predict customer usage patterns. Thus, data collected is

    comprehensive and can provide bigger picture of the customer than

    othersystems of data collection in the market.Though RFID industrypractices are still in the nascent stage and are relatively limited

    II Stage- Sample Design

    Sample Unit: Retailors

    Sample Size: 50 retailors by covering 1 city-

    Bangalore (Karnataka),

    Sampling Type: Z-test & Correlation analysis.

    III Stage- Approaches to Research Design

    1.Research Design Exploratory/Conclusive/description/causal

    Research

    2.2. Data Collection

    I.Primary data.

  • 8/2/2019 Rfid Operations Group Sec B-1

    24/41

    Questionnaire for the Survey on RFIDA study on impact of Radio Frequency Identification (RFID) on

    supply chain in Retail stores in Yesvanthpur.Q.1- Explain the reason you are considering RFID:

    a)Improve efficiency

    b)Improve productivity

    c)Reduce operating costs

    d)Required by supplier

    e)Reduce labor costs

    Reasons No. of Votes

    A 9

    B 6

    C 5

    D 4

    E 6

    0

    5

    10

    a b c d e

    Reason for RFID

    Reason for RFID

  • 8/2/2019 Rfid Operations Group Sec B-1

    25/41

    Q.2- What is your infrastructure installation budget?

    a)Not sure yet

    b)Less than 10,000c)10,000 - 25,000

    d)25,000 -50,000

    e)More than 50,000

    Reasons No. of Votes

    a 3b 5

    c 8

    d 7

    e 7

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    a b c d e

    Installation Budget

    Installation Budget

  • 8/2/2019 Rfid Operations Group Sec B-1

    26/41

    #Customer Services: (Likert Scale)

    (1-Very Poor, 2-Poor, 3-Good, 4-Very Good, 5-Excellent)

    Q.3- Faster Checkout:

    a)1b)2c)3d)4

    e)5Likert Scale No. of Votes

    1 2

    2 7

    3 6

    4 8

    5 7

    0

    1

    2

    3

    4

    56

    7

    8

    9

    1 2 3 4 5

    Faster Check

    Faster Check

  • 8/2/2019 Rfid Operations Group Sec B-1

    27/41

    Q.4- Better Information:

    a)1b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 7

    2 6

    3 5

    4 6

    5 6

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1 2 3 4 5

    Better Information

    Better Information

  • 8/2/2019 Rfid Operations Group Sec B-1

    28/41

    Q-5- Better Inventory Visibility:

    a)1b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 3

    2 6

    3 6

    4 7

    5 8

    01

    2

    3

    4

    5

    6

    7

    8

    9

    1 2 3 4 5

    Better Inventory Visibility

    Better Inventory Visibility

  • 8/2/2019 Rfid Operations Group Sec B-1

    29/41

    #Efficiency: (Likert Scale)

    (1-Very Poor, 2-Poor, 3-Good, 4-Very Good, 5-Excellent)

    Q.6- Theft Reduction:

    a)1b)2c)3d)4

    e)5Likert Scale No. of Votes

    1 6

    2 5

    3 7

    4 6

    5 6

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1 2 3 4 5

    Theft Reduction

    Theft Reduction

  • 8/2/2019 Rfid Operations Group Sec B-1

    30/41

    Q.7- Labour Efficiency:

    a)1

    b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 6

    2 5

    3 5

    4 6

    5 8

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    1 2 3 4 5

    Labour Efficiency

    Labour Efficiency

  • 8/2/2019 Rfid Operations Group Sec B-1

    31/41

    Q.8- Inventory Reduction:

    a)1

    b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 3

    2 7

    3 4

    4 8

    5 8

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    1 2 3 4 5

    Inventory Reduction

    Inventory Reduction

  • 8/2/2019 Rfid Operations Group Sec B-1

    32/41

    #Security: (Likert Scale)

    (1-Very Poor, 2-Poor, 3-Good, 4-Very Good, 5-Excellent)

    Q.9- Asset Tracking:

    a)1b)2c)3d)4

    e)5Likert Scale No. of Votes

    1 4

    2 7

    3 5

    4 7

    5 6

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1 2 3 4 5

    Asset Tracking

    Asset Tracking

  • 8/2/2019 Rfid Operations Group Sec B-1

    33/41

    Q.10- Safety:

    a)1

    b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 4

    2 6

    3 5

    4 7

    5 8

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    1 2 3 4 5

    Safety

    Safety

  • 8/2/2019 Rfid Operations Group Sec B-1

    34/41

    Q.11- Retailer Compliance:

    a)1

    b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 5

    2 5

    3 6

    4 7

    5 7

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1 2 3 4 5

    Retailer Compliance

    Retailer Compliance

  • 8/2/2019 Rfid Operations Group Sec B-1

    35/41

    #Operational Gains: (Likert Scale)

    (1-Very Poor, 2-Poor, 3-Good, 4-Very Good, 5-Excellent)

    Q.12- Faster Sales Cycle:

    a)1b)2c)3d)4

    e)5Likert Scale No. of Votes

    1 5

    2 5

    3 7

    4 7

    5 6

    0

    1

    2

    3

    45

    6

    7

    8

    1 2 3 4 5

    Faster Sales Cycle

    Faster Sales Cycle

  • 8/2/2019 Rfid Operations Group Sec B-1

    36/41

    Q.13-Integration of System:

    a)1b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 6

    2 4

    3 6

    4 7

    5 7

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1 2 3 4 5

    Integration of System

    Integration of System

  • 8/2/2019 Rfid Operations Group Sec B-1

    37/41

    Q.14- Anticipated ROI:

    a)1b)2c)3d)4e)5

    Likert Scale No. of Votes

    1 5

    2 6

    3 5

    4 6

    5 8

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    1 2 3 4 5

    Anticipated ROI

    Anticipated ROI

  • 8/2/2019 Rfid Operations Group Sec B-1

    38/41

    Methodology:Perceived BenefitsThe primary information was collected by analyzing the secondary

    data on benefits sought from RFID and was ranked as per the

    importance. Likert type of scale (with 1 being least important and 5

    being most important) was used to know the importance the retailers

    attach to each of the sub factors. Then weightage of (Likeability and

    Dislikability ) was assigned depending on the importance attached on

    a Likert scale (1, 2, 3, 4, 5), respectively, with 1 being the leastimportant and 5 being the most important.

    From the above Questionnaire it can be understood that among the

    various benefits of RFID, retailers perceive Reasons to be the priority

    benefits among the factors studied.

    0

    1

    23

    4

    5

    6

    7

    8

    9

    10

    Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14

    SCALE

    SCALE

  • 8/2/2019 Rfid Operations Group Sec B-1

    39/41

    2:-Secondary data.

    Secondary data source

    All secondary sources such as trade publications, industry reports,

    conference papers were used wherever necessary. Secondary studies andreview of literature revealed the attributes, which were furtherconsidered for factor analysis.

  • 8/2/2019 Rfid Operations Group Sec B-1

    40/41

    Findings and Suggestions :

    By doing the correlation analysis of various variables that was selected

    for questioner , we can draw conclusion that faster check out and faster

    sales cycles have a positive correlation but in a medium range , and

    similarly better information we can see that they are poorly correlated ,

    in the case of inventory and retailors compliance we can that they are

    highly correlated ,similarly in the case of asset tracking and safety they

    have high correlation , in the case of theft reduction and safety they have

    negatively correlated ie they dont have any impact on each other

    In the z-test, from the data the extreme tail value of the graph is

    1.95 and the calculated value from the data is 1.236. so the value comes

    inside the acceptance region of the graph, so we select the null

    hypothesis. There for the implementation of RFID has increased the

    efficiency and scope of inventory management. There for we can

    conclude that retailors will have a better profit and control of their

    resource if they implement RFID.

    1.236 1.96-1.96

  • 8/2/2019 Rfid Operations Group Sec B-1

    41/41

    Conclusion:-

    Research on RFID equipment has proved that the use of the RFID hasincreased the efficiency of retail stores supply chain management.As

    per Idtechex (2006), it is estimated that 44% of global RFID marketvalue will be dominated by retail industryin 2016. It is also projected to be critical for supply chain in the next 10-20 years and is expected to become a mainstream technology.Mongelluzzo (2005), in his study, stated that Accenture in 2004 reportedto generate $4 billion net value in the electronic space from full RFIDimplementation. This indicates the potential RFID possesses. ThoughRFID industry practices are still in the initial stage and are relativelylimited, most of the suppliers are catering to minimal compliance inorder to meet the mandates of Wal-Mart and othermajor players.

    References:

    [1]Association for Automatic Identification and Mobility.

    What is RFID.

    . Web. 14 June 2010.

    [2]Netaji Nagar Day College. An Introduction to RFIDTechnology. < http://www.nndaycollege.com/rfidintro.

    html>. Web. 14 June 2010.

    [3] Advantages and Disadvantages of RFID Technology.

    . Web. 14 June

    2010

    [4] www.EBSCO.com