HRM PROJECT – HRM ASPECTS IN RESTAURANT BUSINESS:MCDONALD’S AND LUCKY RESTAURANT

Group 4Ankita Sahare

Deepak Nirwal

Manoj Jhawar

PratimaVerma

Objective of Project

Analysis of Waiters from Motivation perspective

To focus on the Management and Waiter interaction in

such organization.

Incentives as provided to and perceived by

Waiters/cooks/captians

To present a comparative study on the life of the waiter

in Lucky restaurant and McDonald’s

Selection criteria for Waiters/cooks/captians in Lucky

restaurant and McDonald’s

Objective of Project

To focus on the following main HRM aspects

Selection and Recruitment Learning and Development Performance Appraisal Compensation Management

Methodology

Interaction with Waiters/Owner

Interaction with Ms Rashmi Saxena who works in designing of

questionnaire for hospitality industry in Hazel Info Tech Ltd.

Stem and Probe interviews

Needs Priority Exercise to understand motivation

Visiting Lucky restaurant and McDonald’s at Z –square mall

Interview with HR Manager at Mc Donald Delhi Regional office to

understand their process of hiring and compensation.

Current Progress

Visit to Lucky restaurant and McDonald’s at Z –square mall to

understand living and work conditions

Interaction with Owner at the Lucky restaurant to understand

allocation of work to Waiters/cooks/captians

Understanding training process of the waiters before putting them

on the job

Interaction with the HR at McDonald’s

Analysis of work methods

Studied the HRM aspects of Selection and Recruitment Learning and Development

Thank You