regional initiative projects (sari –...

REGIONAL INITIATIVE PROJECTS

(SARI – SEARIF)

Activity Practical Manual

Activity title: SMS in Maintenance Seminar

European Partner: European Aviation Safety Agency (EASA)

Asian Lead Partner: Civil Aviation Authority of Sri Lanka

Date and place: 19 – 21 June 2018 Katunayake, Sri Lanka

Final document issued on: 17 June 2018

This document has been produced with the financial assistance of the European Aviation Safety Agency (EASA). The views expressed herein are those of Regional Initiative Projects and can therefore in no way be taken to reflect the official opinion of the agency.

1

Table of contents

Contact Persons .......................................................................................................................................... 2Meeting venue ............................................................................................................................................ 3List of Experts ............................................................................................................................................ 4Draft Agenda .............................................................................................................................................. 7Accommodation ......................................................................................................................................... 9Practical Information ................................................................................................................................ 10Presentations & Supporting Documents ................................................................................................... 11EU EXPERT CV ...................................................................................................................................... 12

2

Contact Persons

SARI Coordinator: Mr. Eric Dormoy Telephone number: +66 89 966 5966 E-mail address: [email protected]

SARI Operations Coordinator Mr Decha Maliyan Telephone number: +66 81 557 9173 E-mail address: [email protected]

European Partner European Aviation Safety Agency (EASA) Contact Person: Mr. Simon Sheldon

Office telephone number: +49 221 89990 4064 Office fax number +49 221 89990 4664 E-mail address: [email protected] Asian Lead Partner Civil Aviation Authority of Sri Lanka Contact Person: Mr. D A G Jayasuriya Office telephone number: +94 11 2358895 Office fax number +94 11 2304694 E-mail address: [email protected]

3

Meeting venue The Civil Aviation Authority of Sri Lanka will kindly arrange this activity at their new Headquarter near the airport as follows:

Civil Aviation Authority of Sri Lanka “Kokila Conference Room” 152/1 opposite Radar Hill, Minuwangoda Road Katunayake Sri Lanka

Telephone +94-11-2358800

CAA Sri Lanka Contact Person

Mr. DAG Jayasuriya Telephone: +94 11 2358895 Fax : +94 11 2304694 E-mail [email protected] Location Map

4

List of Experts

Country Participant Organisation and Position Email

SARI Expert Mr. Paul Merrick Aviation Safety Management Ltd /

Consultant / Director

paul @aviation-safety.co.uk

SARI Expert Mr. Eric Dormoy Regional Initiative Projects/

SARI Coordinator eric.dormoy

@searif-sari.org

Bangladesh Mr. Md. Ataullah Hashmi Civil Aviation Authority of Bangladesh

Assistant Director (Sr. Airworthiness Inspector)

[email protected]

Bangladesh Mr A K M Shahidur Rahman

Novair LTD / Manager Q&A

shahidur.rahman @flynovoair.com

Bangladesh Mr. A.R.M Kaizer Zaman Biman Bangladesh Airlines / Quality Manager CAMO & AMO

kaiserzaman @bdbiman.com

India Mr. Ranjan Vishnunath Gaur

Air India Engineering Service Ltd/ Deputy General Manager

ranjan.gaur @airindia.in

India Ms. Hima Bindu Bharti Jet Airways/ Assistant Manager

hbharti @jetairways.com

India Mr. Vaibhav Mathur Indigo/ Deputy Quality Manager

vaibhav.mathur @goindigo.in

India Mr. Manmohan Verma Spice Jet Ltd / Deputy GM

manmohan.verma @spicejet.com

Maldives Ms. Mariyam Shifzan Maldives Civil Aviation Authority/ Senior Airworthiness Engineer [email protected]

5


Maldives Mr. Abdul Majeed Yoosuf Trans Maldivian Airlines/ Manager Safety Assurance

abdul.majeed @transmaldivian.com

Maldives Mr. Ali Izan Shameem Villa Air

Manager – Quality, Compliance, Safety & Security

[email protected]

Nepal Mr. Samrat Pradhan Civil Aviation Authority of Nepal

Senior Officer AWID

prd.samrat @gmail.com

Nepal Mr. Bharat Parajuli Civil Aviation Authority of Nepal/

Deputy Manager Flight Safety Standards Department

[email protected]

Nepal Mr. Upendra Lal Shrestha Buddha Air / Quality Engineer

ulshrestha @yahoo.com

Nepal Mr. Binod Thapa Nepal Airlines Corporation / Quality Engineer

quality.tia @nac.com.np

Pakistan Mr. Sultan Ahmed Pakistan Civil Aviation Authority/

Acting Additional Director Airworthiness-(A&S) In-charge-145cell

sultan.ahmed @caapakistan.com.pk

Pakistan Mr. Salahuddin Azhar Pakistan International Airlines salahuddin.azhar @piac.aero

Sri Lanka Mr. Chaminda Wimalaratne Civil Aviation Authority of Sri Lanka [email protected]

Sri Lanka Mr. W M Omali Wijesinghe Civil Aviation Authority of Sri Lanka [email protected]

Sri Lanka Mr. K. H. L. Chathuranga Civil Aviation Authority of Sri Lanka [email protected]

6


Sri Lanka Mr. Supun Nirmal Civil Aviation Authority of Sri Lanka [email protected]

Sri Lanka Mr. Terrence Senanayake Civil Aviation Authority of Sri Lanka [email protected]

Sri Lanka Ms. Padmi Jayawardhana Civil Aviation Authority of Sri Lanka [email protected]

Sri Lanka Mr. Arjuna Kapugeekiyana

Sri Lankan Airlines/ Senior Manager Aircraft Maintenance

(Maintenance Post Holder)

[email protected]

Sri Lanka Mr. Ananda Gajanayake

Sri Lankan Airlines/ Technical Services Manager

(Part M Post Holder)

gajanayakea @srilankan.com

Sri Lanka ***

Sri Lanka ***

Sri Lanka ***

*** Nomination will be received in due course ***

7

Draft Agenda

SMS in Maintenance Seminar Colombo, 19 – 21 June 2018

Day 1 (19 June 2018) - 9.00 to 16.30

09.00 – 09.10 Welcome

09.10 – 09.25 Agenda review and reminder on the seminar objectives

09.25 – 09.30 Introduction of the participants

09.30 – 10.00 Why do we need SMS?

10.00 - 10.30 ICAO Annex 19 and impact on SARI Part 145 and SARI Part M

10.30 – 11.00 Coffee Break

11.00 - 11.30 Status of SMS implementation in SARI MS

11.30 – 12.30 Main issues faced by SARI MS CAAs in the approval and monitoring of AMO

and CAMO SMS

12.30 – 13.30 Lunch Break

13.30 - 14.30 Main issues faced by the SARI AMOs and CAMOs in the implementation of

SMS

14.30 – 15.30 Reminder on the main feature of a SMS

15.30 – 16.00 Tea Break

16.00 – 16.30 Agreement on the study cases to be addressed during day 2

Day 2 (20 June 2018) – 09.00 to 17.00 09.00 – 10.00 Study case no. 1: Presentation


10.30– 11.30 Study case no. 1: Delegates inputs

11.30 – 12.30 Wrap-up and conclusions on study case no. 1


13.30 – 14.30 Study case no. 2: Presentation

14.30 – 15.00 Tea Break

15.00 – 15.30 Study case no. 2: Delegates inputs

15.30 – 16.00 Wrap-up and conclusions on study case no. 2

16.00 – 16.30 Closing

8

Day 3 (21 June 2018) – 09.00 to 15.00 09.00 – 09.45 Lessons learnt from the 2 study cases presented on day 2

09.45 – 10.30 Main framework elements (Annex 19 appendix 2) - What to focus on when

establishing an SMS in AMO and CAMO (stand alone or integrated under

AOC holder SMS)


11.00 – 11.45 The Organisations' SMS Implementation plan

1145 - 12.30 How can the CAAs assess a SMS


13.30 – 14.30 Open Q & A session

14.30 – 15.00 Tea Break

15.00 – 16.00 Wrap-up and conclusions on the seminar

************

9

Accommodation

1. Hotel Accommodation xn

Kindly contact CAA Sri Lanka contact person for the hotel booking in Colombo Mr. DAG Jayasuriya Telephone: +94 11 2358895 Fax: +94 11 2304694 E-mail [email protected]

Hotel Accommodation for SARI Experts:

Participant Hotel Accommodation Flight Detail ARRIVAL

DEPARTURE

Mr. Paul Merrick Jetwing Blue Negambo

Hotel

18JUNE2018 by QR0654 @ 1520Hrs 21JUNE2018 by QR0655 @ 2055Hrs

Mr. Eric Dormoy

2. Payment of hotel bills Unless arrangements have been made with specific European and Asian Partners, all experts will be responsible for their own hotel bills.

3. Meals - CAA Sri Lanka will provide lunch for the foreign and Industry participants. As the Lunch in

Public Restaurant at Sri Lankan Catering. Foreign participants need to provide a copy of passport to CAA Sri Lanka Contact Person for issuance of Airport Access Permission.

- CAA Sri Lanka will provide morning & evening refreshments for all participants in the seminar. - Other meals to be taken care of by the delegates themselves.

10

Practical Information Sri Lanka Currency Sri Lankan Rupee (LKR) Exchange rate indicators taken in June 2018 (indicative): 1 EUR = 184.82770 LKR 1 USD = 158.89589 LKR Indicative: http://ec.europa.eu/budget/contracts_grants/info_contracts/inforeuro/inforeuro_en.cfm Credit cards: MasterCard, Visa, Diners Club and American Express are widely accepted in hotels, restaurants, shops and supermarkets. Credit cards may be used to obtain local currency at the airport and at all the cash dispensers. Medical and Insurance Coverage

The project does not provide medical and insurance cover for the delegates. We recommend that delegates take out necessary insurance in their home country to cover accidents, medical expenses and loss of personal belonging during the visit.

11

Presentations & Supporting Documents The presentations to be delivered during the seminar will be accessible 24 hours before its start on the sari website: www.searif-sari.org. The delegates will be contacted by e-mail by the SARI Operations Coordinator to grant them the access.

12

EU EXPERT CV

PERSONAL INFORMATION

Name MERRICK Paul Address 5 Longbarrow close, Queens Park Bournemouth BH8 9LL

Telephone +44(0)7768 323635 E-mail [email protected]

Nationality British TOTAL YEARS OF EXPERIENCE 47 YEARS

• Dates Jan 2013 to Date • Name and address of employer Aviation Safety Management Ltd. 5 Longbarrow Close Queens Park Bournemouth BH8 9LL

• Type of business or sector Aviation Consultancy • Occupation or position held Consultant / Director

• Main activities and responsibilities • Initial and Continuing Airworthiness training to Industry and Regulators • Safety and Risk Management training to Industry and Regulators • SMS training, Gap analysis and ICAO Phase I – IV assessments • Aircraft surveys, inspections and certification • Aviation Safety and Airworthiness consultancy to industry and Regulatory authorities • Consultancy, training and SARI workshop assignments with EU and EASA • Quality auditing and compliance monitoring of Part M and Part 145 organisations • Designated Airworthiness Inspector for San Marino Aircraft Registry

• Dates June 96 to Dec 12

• Name and address of employer CAA Safety Regulation Group, Aviation House, Gatwick Airport South, West Sussex, RH6 0YR • Type of business or sector Aviation Regulatory Authority

• positions held Head of Quality and Risk Group Safety Services CAA UK • Main activities and responsibilities • Development and implementation of SRG internal Quality and Risk Management systems

• Management. Coordination and liaison of EASA Standardisation and Accreditation activities • Development, implementation and programme management of CAA’s oversight of ASSI

Principal Airworthiness Surveyor CAA UK– Southern Regional Office • Regional office management and supervision of 11 surveyors airworthiness regulatory

activities (Initial Airworthiness Part 21 G & J - production and Design, Part 145, Continuing Airworthiness Part M, Aircraft certification)

• Strategic oversight and oversight team management of British Airways Part 21 production, Part 145 maintenance and Part M continuing airworthiness approvals

Senior Airworthiness Surveyor – CAA UK Chief Surveyors Office • Initial and continuing Airworthiness, maintenance, Operating Approvals

Coordination and liaison within SRG • Investigation and response to AAIB reports and Developing policy and procedures • Airworthiness surveyor training course development, management and delivery • EASA EU Standardisation and MIST activities in USA and Canada

13

Senior Airworthiness Surveyor – CAA UK Gatwick regional office • Aircraft surveys and airworthiness certification

• Regulatory oversight / auditing of BCAR’s, JAR 21G&J, JAR145 and AOC maintenance management

• Coaching and mentoring of new surveyors • Participation in EASA Standardisation and MAST team audits

Senior Airworthiness Surveyor Air Safety Support International - Antigua Office (subsidiary of UK CAA Regulatory Authority for the UK’s overseas Territories)

• Establishing and management of the ASSI Antigua office • Assessment and ICAO compliance auditing of the UK Overseas Territories DCA’s • Development and drafting of (OTAR’s) Overseas Territories Aviation Requirements

Airworthiness Surveyor – CAA UK Gatwick regional office • JAA MAST and MIST team activities

• Aircraft surveys and airworthiness certification • Regulatory oversight / Quality auditing of BCAR’s, JAR 21G&J, JAR145 and AOC

operators maintenance management

• Dates Oct 93 – May 96 • Name and address of employer British Airways Maintenance Cardiff

• Type of business or sector Airline MRO • positions held Maintenance Team Leader

• Main activities and responsibilities • Managing teams carrying out B747 base maintenance • Liaison with project planning and design for B747 modifications • Issuing aircraft CRS after maintenance

• Dates Sept 90 – Sept 93

• Name and address of employer African Safari Club (Skytrails Ltd) Mombasa Kenya • Type of business or sector Air Safari Operator and Maintenance organization

• positions held Senior Engineer • Main activities and responsibilities • Configuration standardisation of aircraft fleet

• Airworthiness documentation control • Inspection standards control • Development, establishment of DCA approval and management of avionics workshops

• Dates May 89 – Aug 90 • Name and address of employer FFV Aerotech Stansted Airport

• Type of business or sector MRO - Major Base and Line maintenance • positions held Supervisor / Inspector

• Main activities and responsibilities • Supervision of engineers carrying out base and Line aircraft maintenance activities • Issuing aircraft certificate of release to service after maintenance

• Dates Sept 84 – Apr 89 • Name and address of employer Oman Aviation Services, Muscat. Oman

• Type of business or sector Airline and MRO • positions held Engineering Superintendent

• Main activities and responsibilities • Management of aircraft line and base maintenance activities • Development and management of aircraft and ground support workshops • Management of Airport Ramp activities

• Dates May 82 – Aug 84 • Name and address of employer Bristow Helicopters Malaysia Sdn Bhd Miri, Sarawak, East Malaysia

14

• Type of business or sector Oil support Air operations and Maintenance • positions held Engineer

• Main activities and responsibilities • Maintenance / defect rectification of oil support helicopters, commuter and Biz-Jet aircraft

• Dates Feb 79 – Apr 82 • Name and address of employer Heliwork Avionics Ltd Thruxton Airport Hampshire UK

• Type of business or sector Helicopter maintenance • positions held Avionics Engineer / Director

• Main activities and responsibilities • Modification of Avionics installations, maintenance and helicopter defect rectification

• Dates Feb 70 – Jan 79 • Name and address of employer HM Forces (Army) REME

• Type of business or sector Military operations and maintenance • positions held Sergeant

• Main activities and responsibilities • Maintenance, modification and defect rectification of military helicopters and aircraft

EDUCATION AND TRAINING

• Dates (from – to)

Nov 2007 – May 2010 (30 months total) • Name and type of organisation providing education and training

City University London MSc - Aviation Safety Management (with distinction)

• Principal subjects/occupational skills covered

Airworthiness, active safety management, safety management tools and methods, engineering maintenance systems, HR Management, quality management, Airline operations

• Dates (from – to) June 96 – June 07 (40 weeks total) • Name and type of organisation providing education and training Principal subjects/occupational

skills covered

CAA Safety Regulation Group, Aviation House, Gatwick Airport South, West Sussex, RH6 0YR Aircraft survey, inspection and Certification. Quality auditing. JAR 145, FAR 145 FAA DER Pt 1 online training, JAR and EC Parts 21, 145, M. Influencing and persuasion, presentation, training the trainer ATR 72 PW engine BAe146/RJ and LF507 engine. Wooden and Fabric, piston engines, NDT, HF, SMS

• Dates (from – to) Feb 70 – Oct 75 (two years total)

• Name and type of organisation providing education and training

H M Forces (Army) REME

• Principal subjects/occupational skills covered

Helicopter and aircraft basic and advanced Electrical, Instruments, Radio and Radar theoretical and practical knowledge, maintenance and fault finding techniques. Basic Engineering Workshop skills plus welding, soldering and brazing

PERSONAL SKILLS AND COMPETENCES

MOTHER TONGUE English

SOCIAL SKILLS AND COMPETENCES

My previous roles in HM Forces, aviation industry as a regulator have required me to work in multi-cultural and multi-national environments as Engineer, Supervisor, inspector, surveyor, manager, team member, team leader and trainer. I have also worked with various worldwide regulatory authorities i.e. DCA’s of Malaysia, Oman and Kenya, BVI, FI, Bermuda, TCI, CICAA, Transport Canada, FAA, ECCAA and EASA where I worked as team member and leader on MIST / MAST inspections within Europe, USA and Canada. Where diplomacy was important having to deliver difficult and sensitive messages in the right way. In the UK CAA I successfully redesigned, developed and delivered the Airworthiness Surveyor training which resulted in a much improved effective competence assessed training programme As Head of Quality and Risk, (a new role to establish group wide systems and a good working relationship with the EASA Standardisation Directorate) my established organisation and leadership skills were used to good effect in influencing and driving cultural change within the

15

organisation establishing new territory and operating beyond the authority of my position.

ORGANISATIONAL SKILLS AND COMPETENCES

.

Over my career I have successfully managed numerous work related projects under difficult circumstances, living and working in various cultural backgrounds (Germany, Far and Middle East, USA, Africa and Caribbean) where my understanding, communication and management / leadership and interpersonal skills have been learned, honed, tested and proven.

TECHNICAL SKILLS

AND COMPETENCES

I have completed the following training courses while working for CAA; Soft skills Cultural awareness, MS Office, Management, Presentation, influencing and persuasion, Influencing and persuasion, presentation and training the trainer skills. Technical skills Wooden and Fabric aircraft, aircraft piston engines, ATR 72 PW engine BAe 146/RJ and LF507 engine, Human Factors, Non destructive Inspections, Safety Management Systems, FAR 145 FAA DER Pt 1 online training, JAR and EC Parts 21, 145, M.

OTHER SKILLS AND COMPETENCES

• Additional qualifications o M_o_R risk management o MSP programme management o JAR FCL PPL (A)

ADDITIONAL INFORMATION • Fellow of the institute of engineering technologists (FIET) • Member of the Royal Aeronautical Society (MRAeSoc) • Incorporated Engineer (I. Eng.) • MSc in Aviation Safety Management (City University London) • Licenced Aircraft Engineer Part 66 Cat B1,B2 and C • I have held Foreign aircraft maintenance engineers licences in Malaysia, Oman

and Kenya