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    PREFACE

    The Companies that best satisfy their customer will be the winners. It is the special

    responsibility of marketers to understand the need and wants of the market place and to

    help their companies not merely looking for sales they are investing in long term,

    mutually satisfying customer relationships based on delivery quality, service and

    value.

    Philip Kotlar

    Summer Training is a necessary part for fulfillment of PGDM course. The Summer

    Training has given a chance to try and apply the academic knowledge into the Business

    Environment and gain insight of Corporate Culture.

    I undertook my training at Dr. Reddys Laboratories Ltd., a top ranking and listed

    organization in the pharmaceutical industry. According to industry specialists,Dr.

    Reddy has the art of reverse engineering of the production process and made it highly

    cost-efficient. With the help of effective marketing strategies DRL not only

    successfully establishes products in the market but also cover a good market share and

    earn a good amount of profit.

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    S.No

    .

    Contents Page No.

    1 Executive Summary 5

    2 Introduction 7

    3 Objective 11

    4 a) 12

    5 17

    6 26

    7 a) 27

    8 30

    9 31

    10 32

    11 35

    12 37

    13 39

    14 43

    15 4516 55

    17 56

    18 58

    19 59

    20 Questionnaire 60

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    http://www.drreddys-cps.com/High%20Containment.htmlhttp://www.drreddys-cps.com/Dosage.htmlhttp://www.drreddys-cps.com/API.html
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    http://www.drreddys-cps.com/Steroid.htmlhttp://www.drreddys-cps.com/Activated%20PEGs.htmlhttp://www.drreddys-cps.com/Chirotech.html
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    EXECUTIVE SUMMARY

    This project was undertaken for a period of eight weeks at Dr. Reddys Laboratories Ltd.

    for the partial fulfillment of the PGDM (Post Graduate Diploma in Management) course

    from Accmam Institute of Management, Greater Noida. The objective of the project was

    to evaluate the present market share of DRL, deal with retailers to lure more customers and

    to ultimately increase its market share. To complete this project, a survey was conducted on

    retailers with the help of questionnaire in the SITAPUR. The sample size was decided by

    Mr. Nandan Singh, which were 42 retailers. All the retailers selected in the sample had all

    three products of DRL (Doxobid, Gem One, and Asteroid). After the survey, it was

    observed that sale of all three drugs is good and the same would directly have an impact on

    the market share of the company. In SMS Hospital region, a lot of marketing strategies had

    been already applied by the company. Among these strategies, strategy for Asteroid was an

    absolutely new concept and it had an innovative way to attract more & more retailers.

    The basic purpose of these strategies is to enhance the demand of products by temporarily

    increasing their value to the purchaser. A major area of improvement that the company

    should look at is retailer awareness about retailer centric schemes. The same came to light

    during the survey, wherein it was observed that most of the retailers do not have proper

    information even about retailer centric schemes being offered by the company. The MR of

    the company is doing his job with good result; they are well equipped with product

    scientific knowledge. They should be properly equipped by complete knowledge of the

    products so that they can give proper knowledge to the retailers. The company should be

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    more liberal in giving the little bit knowledge to retailer about the products so that they can

    sale companys products.

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    INTRODUCTION

    Indias second largest pharmaceutical company by revenue, Dr Reddys Laboratories

    Ltd

    (DRL) .The Company consists ofActive Pharmaceutical Ingredient Business (API),

    Custom Pharma Services (CPS), Generics, Generics Biopharmaceuticals,

    Differentiated Formulation, New Chemical Entities (NCEs).

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    API include Ciprofloxacin, Omeprazole and Sumatriptan Succinate of Canadian DMFs,

    Ibuprofen, Ranitidine HCl form 1 and Cipro HCl of CEP and Omeprazole,S+Ibuprofen

    and Valsartan, Ramipril, Risedronate Sodium and Nizatidin of US DMFs. Its CPS is, the

    largest CPS player from India and a partner-of-choice to innovators, offering top-end

    technical expertise, tailor-made pharma solutions and a track record of bringing

    innovations to the market quickly, efficiently and economically. Generic business of

    company is always a challenge for other pharma companies. It includes branded

    GenericsGenerics Bio-Pharmaceutica

    ls

    DifferentiatedFormulation

    NCEs

    API

    CPS

    Dr. Reddys

    Business

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    generics and unbranded generics. In the branded generics include Omez, Ciprolet, Nise,

    Enam, Ketorol, Exifine and Cetrine enjoy leadership positions in several key markets,

    including India, Romania, Venezuela, Russia & the CIS countries. Dr. Reddys brands

    are available in nearly 100 countries and generate revenue is more than Rs.69.4

    billion.

    Some of DRL's brand names are old as its age, but the corporation is relatively young.

    DRL was founded in 1984 by a simple man Dr. Anji Reddy. Betapharm (Germany) was

    acquired in 2006 (which is the fourth largest generic producer in Germany), with the

    help of this company.DRL is able to covered a large market share in the generic section

    in the global market.

    DRL offers product choices to meet a broad variety of needs and preference - from fun-

    for-you items to product choices that contribute to healthier lifestyles.

    DRLs aim is Toprovide affordable and innovative medicines for healthier lives. We

    serve societys important needs for affordable medicines through the API component of

    PSAI and the Global Generics business, and for innovative products that solve unmet

    medical needs through the CPS component of PSAI and the Proprietary Products

    Businesses.

    Shareholders

    DRL (symbol: RDY) shares are traded principally on the New York Stock Exchange in

    the United States. The company is also listed on the NSE (symbol: DRREDDY) and

    BSE stock exchanges. DRL has consistently paid cash dividends since the corporation

    was founded. Following table show the complete history of dividend:

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    DIVIDEND HISTORY

    Year ended Interim % Final % Total %

    2000 - 01 - 40 40

    2001 - 02 100 50 150

    2002 - 03 - 100 100

    2003 - 04 - 100 100

    2004 - 05 - 100 100

    2005 - 06 - 100 100

    2006 - 07 - 75 75

    2007 - 08 - 75 75

    Corporate Citizenship

    DRL, as a corporate citizen, have a responsibility to contribute to the quality of life in

    the communities. This philosophy is expressed in the sustainability vision which states:

    DRLs responsibility is to continually improve all aspects of the world in which we

    operate environment, social, economic -- creating a better tomorrow than today.

    The vision is put into action through programs and a focus on environmental

    stewardship, activities to benefit society, and a commitment to build shareholder value

    by making DRL a truly sustainable company.

    DRL Headquarters

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    DRL World Headquarters is located in Hyderabad (Andhra Pradesh). The headquarter is

    beautifully designed according to environment of Hyderabad. The manufacturing units

    consist all the essential facilities which is necessary for an organization.

    The collection of works is focused on major twentieth century art, and features works by

    masters. The gardens originally were designed by the world famous garden planner,

    Russell Page, and have been extended by Franois Goffinet. The grounds are open to the

    public, and a visitor's booth is in operation during the spring and summer.

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    OBJECTIVE OF THE STUDY

    Analysis of the Doxophylline, Gemifloxacine and Deflazacort in SITAPUR;

    Impact of schemes on sales;

    To give recommendations for enhance market share;

    To analyze the proper functioning of drugs;

    To check out the availability of drugs;

    To study the factors which are important to attract the customers;

    Kind of distribution channel adopted by company;

    To know about salesmans effectiveness & attitude.

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    HISTORY OF DR. REDDY

    Kallam Anji Reddy of Tadepalli village, Andhra Pradesh is a pharmacist. He

    completed

    his study in science stream in India. He started his career working for the state owned

    Indian Drugs and Pharmaceuticals Limited. He was the founder managing director of

    Uniloids Ltdand worked there from 1976 to 1980 and Standard Organics Limited where

    he worked from 1980 to 1984.

    In the year 1984, Dr. Reddy laid the foundation of Dr. Reddy Laboratories Limited in

    Hyderabad.

    The company established new standards in the Indian Pharmaceutical Industry and

    transformed the Indian bulk drug dependency of the mid-80s into a self-sufficient

    industry in the mid-90s. Finally the Indian Pharmaceutical industry developed into an

    export-oriented industry and ever since continues to remain the same. In the year 1993,

    Dr. Reddy's Laboratories emerged as India's first drug discovering company and on

    April 2001 it was the first non-Japanese, Asian pharmaceutical company which was

    listed on New York Stock Exchange. During 90s, the company introduced branded

    finished formulations in the less regulated markets in CIS, Middle East, South East Asia

    and Africa. From late 90s, the company has started exploiting US patent and regulatory

    system to introduce generic products in time, to gain market exclusivity and establish

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    brand image. It is the first Indian based company to receive 180 days exclusivity for a

    generic drug in USA. Its latest product Amlodipine Maleate has made a sale of US$ 2.0

    billion during 2002. The company has global operations with a strong focus on US,

    Europe, Russia, China and India. Its portfolio of products consists of 70 Active

    Pharmaceutical Ingredients (API), 100+ Branded Formulations, 11 Generic

    Pharmaceuticals, 1 Specialty pharmaceutical, 7 new chemical entities in clinical trials. It

    has world class manufacturing facilities consisting of 6 US FDA approved API plants, 7

    formulation plants out of which one is dedicated for US and European market. Its sales

    turnover for2002-03 was US$ 380 m. This comprised of 35% API, 38% Branded

    Formulations, 24% Generics and others 3%. Its revenue came from US (32%), India

    (36%), Russia (9%), Europe (8%) and others (15%).

    DRL says it is keen to generate new streams of revenue in order to continue growing

    and beat the competition in manufacturing where barriers to entry are comparatively

    less.

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    DRLs strategic move is geared towards exploiting an emerging opportunity in the

    global pharma industry. Multinationals are now increasingly looking at outsourcing

    business functions such as process synthesis, analytical development, and

    manufacturing, to focus on drug discovery and brand management in an attempt to

    develop cost effective business models, according to a report by consulting firm

    KPMG and the Confederation of Indian Industry, a lobby group.

    DRL is positioning itself as a service provider that will enable companies to take their

    innovations to the market in the most cost-efficient and least time consuming fashion.

    For DRL, building a sustainable organization is not a trend it blindly follows; it is

    intrinsic to how it has operated for decades. To it, a commitment to sustainability means

    a commitment to fulfilling its obligations to all of its stakeholders -- its customers &

    partners, employees, shareholders and society. Thus, while optimizing profitability may

    be one measurement of its performance, it also judges its success by its performance

    with regard to the communities in which it lives and work, the environment and its

    employees. DRL understand that it is only by increasing value to all of its stakeholders

    that it can build an ever flourishing and lasting organization.

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    The capabilities of DRL are:

    Deep Manufacturing Expertise

    Globally Synchronize Supply Chain

    Regulatory Performance

    Quality & Product Responsibility

    Board & Management Team

    Whole-Time Directors-

    Dr. Anji Reddy G V Prasad Satish Reddy

    Chairman Executive Vice Chairman and Managing Director & Chief

    Chief Executive Officer Operating Officer

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    Management Team-

    Abhijit Mukherjee Amit Patel Dr. Cartikeya Reddy

    President,Pharma Services Senior Vice President & Senior Vice President &

    & Active Ingredients (PSAI) Head - North America Head- Biologics

    Jeffrey Wasserstein KB Sankara Rao Prabir Jha

    Executive Vice-President, Executive Vice President, Senior Vice President,&

    NA Specialty Integrated Product Development Global Chief- HR

    Advisor, Dr. Rajinder Kumar Saumen Chakraborty

    Legal & Strategy President, President- Corporate &

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    R&D, Commercialization Global Generics

    Umang Vohra VS Vasudevan Vilas Dholye

    Senior Vice President President & Head of Executive Vice President &

    & Chief Financial Officer Europe Operations Head Formulations

    Manufacturing

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    DRL GROUPS INFRASTRUCTURE

    Manufacturing Bandwidth & R&D Capabilities:

    1. Pharma Services & Active Ingredients-

    6 FDA-inspected plants in INDIA

    1 Cytotoxic facility

    1 FDA-inspected plant in Mexico

    1 FDA-inspected plant in Mirfield, UK

    (2 in Hyderabad, INDIA; 1 in Cambridge, UK)

    2. Product Development-

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    Integrated product development capabilities, that include API

    development, formulation development and analytical development skills

    One Integrated product development facility in Hyderabad, India

    3. Global Generics-

    6 Formulation plants in India ( 1 USFDA inspected)

    1 USFDA inspected plant in USA

    4. New Chemical Entities-

    Conduct research in areas of metabolic disorders, cardiovascular

    indication and cancer

    5. Biologics-

    Biologic development centre

    GMP production

    E coli and mammalian cell platform

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    INDIAN PHARMACEUTICAL INDUSTRY

    1. Introduction:

    Globalization is widely seen as a dominating phenomenon of 21st century

    encompassing world wide integration of financial systems, trade liberalization,

    deregulation and market opening resulting in a global market and patterns of industrial

    development. In last few decades it is evident that firms and institutions from peripheral

    countries or developing world are making sustained and deliberate effort to take

    advantage of the new opportunities. The rise of East Asia followed by growth in China

    and India has led to emergence of new breed of Multinational Enterprises (MNEs) from

    these countries. By the end of 2004 China emerged as fifth largest outward direct

    foreign investor with a total US $ 37 billion and was the third largest exporter after

    Germany and the US (Child and Rodrigues, 2005). Similarly albeit on a smaller scale in

    the last decade Indian economy saw a dramatic growth in overseas investment by the

    Indian industry. The firms from latecomer countries are making inroads in sectors such

    as manufacturing (steel and pharmaceuticals) and services (IT) and trading as well as

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    high technology sectors like semi-conductors. Some of the firms such as Infosys,

    Lenovo, Ranbaxy and Espat are now

    competing at a global level. Multinational enterprises from developing countries are a

    clear representation of a sustained increase in outward Foreign direct investment (FDI)

    from developing countries which has risen from $60 billion in 1980 to $ 869 billion in

    2000 and to a total in excess of $1trillion for the first time in 2004 (UNCTAD, 2004).

    Outward FDI from developing countries accounts for more than 10 percent of the

    worlds outward FDI. The rise of outward FDI and new MNEs that embody it, from

    economies such as India, China, Korea, Singapore, Malaysia and Taiwan is a key

    phenomenon for the world economy in last decade. It shows that firms from developing

    countries are rising to compete at the frontiers of the world market and this research also

    focusing on the strategies they have adopted to achieve that.

    The first wave MNEs from the developing world documented by authors such as Kumar

    and mcleod (1981) and Lall (1983) succeeded as international players despite many

    difficulties. Their success was due as much to the difficulties encountered at home as to

    the incentives driving internationalization. One of the most salient features of first wave

    MNE activity is the direction and motivation of FDI compared to western MNEs. Much

    empirical work on first MNEs indicated strong and marked trend investments in

    neighboring and other countries which were at a similar or earlier stage of their

    development. Prominent first wave countries such as India, Philippines, Argentina and

    Columbia did not show any significant increase in either the level of the total outward

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    FDI, nor a significant shift towards developed country hosts. But the arrival of the

    second wave MNEs from developing countries represents quite a different phenomenon.

    First wave countries experienced very low or negative economic growth rate whereas

    second wave countries grew rapidly over the intervening decade and half. This has been

    further enhanced by fundamental changes in the world economy which were a direct

    result of globalization. Globalization has created a more broad and competitive market

    across countries due to convergence of production and industrial patterns. As a result

    firms need to have 4 competitive advantages that are globally viable rather than

    domestically. Most of these developing countries also went through a fundamental shift

    in the policy orientation from an import substituting role to an export oriented outward

    economy. Firms in these countries now faced competition in domestic market with

    global firms and needed upgrade their capabilities to survive. These changes had a

    profound impact in creating a second wave of MNEs from developing countries.

    Therefore Mathews (2006) argues that analysis of second wave requires different

    perspectives that differ from those created to account for outward FDI from developed

    countries, and the

    first wave of MNEs from developing countries. Initial analysis of second wave of MNEs

    reveals that overseas move of firms in the second wave is a result of the pull factors

    that are drawing firms into global connections unlike push factors that drove firms as

    stand alone players in the first wave (Mathews, 2006). Dunning et al. (1997) suggest

    that in the case of second wave of MNEs from East-Asian countries such as Taiwan and

    Korea were subsidized by governments with government policy interacting with firm

    strategies. The rise of second wave MNEs from emerging countries is less driven by

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    cost factors per se, but more by a search for markets and technological innovations to

    compete successfully in the Global economy (Yueng, 2000). The sudden appearance of

    the second wave of firms and their capacity to create competitive positions to existing

    incumbents has raised interesting questions as they are not simply occupying space

    vacated by incumbents instead in many cases they are creating new economic space by

    their organizational and strategic innovation. Thus the changes in the world economy,

    specifically its globally interlinked character is responsible for driving the new

    approaches to and patterns of internationalization in firms from peripheral countries.

    Therefore Mathews (2006) suggests that existing theories and framework of

    internationalization have failed to capture organization and strategic innovations

    adopted by developing country MNEs for new modes of internationalization. In this

    context the Indian pharmaceutical industry provides an ideal case to investigate

    approaches and motives of second wave MNEs firms from developing countries. From

    the beginning of the 1990s, the Indian government started liberalization by removing

    restrictions on trade such as regulations on FDI and opened Indian market to overseas

    firms. As a result of liberalization policy Indian Economy witnessed dramatic growth,

    changes in domestic market and firm activities specifically in relation to overseas

    expansion strategies. The cumulative number of overseas project approved during the

    1990s is estimated to be 2652, a nearly 11 fold increase from the number of projects

    permitted during 1975-90 (230) (Pradhan,2004). The growth of overseas investment is

    been characterized by significant changes in location and sectoral distribution. In the

    1990s the majority of investments has originated from the service sector and was

    increasingly developed country-oriented with majority ownership in most cases. The

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    most important destination of Indian outward FDI to date is the USA which accounted

    for 19% of total cumulative outflows from 1996-2003.

    In 2005 Indian firms acquire 136 firms overseas with a total value of US $4.3 billion.

    The Indian pharmaceutical Industry is at the forefront in international expansion

    compared to other manufacturing sectors in the Indian Economy.

    The Indian pharmaceutical industry is the thirteenth largest in the world in terms of

    market output; accounting for a market of about US$ 2.5 billion (Ramani, 2002). It is

    ranked as the most advanced pharmaceutical industry amongst developing countries and

    is one of Indias best science-based industries. Indian firms have been investing abroad

    for many years but it is only since the late-1990s that outward FDI flows have risen

    considerably. The liberalization of government policies and relaxation of regulations on

    FDI abroad have helped Indian firms to expand internationally. In the last decade some

    Indian pharmaceutical firms have successfully internationalized their operations and

    emerged as a major producers and suppliers of generic drugs all over the world. This

    study of internationalization motives and strategies adopted by Indian Pharmaceutical

    firms. In the absence of more systematic longitudinal firm level data this research is

    based on case study evidence. The findings suggest that Indian pharmaceutical firms are

    accessing advanced markets and acquiring new technology through the process of

    internationalization. Indian firms augmenting existing skills in production capabilities

    and process R&D by acquiring technology focused firms in advance markets. The

    analysis suggests that Indian pharmaceutical firms have adapted to the realities of

    globalization and are finding new niche through the process of internationalization.

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    2. The Indian pharmaceutical industry:

    India currently represents just US $6 billion of the $550 billion global pharmaceutical

    industry, its share is increasing at 10 % a year. The organized sector of Indias

    pharmaceutical industry consists of 250 to 300 companies, which accounts for 70 % of

    the market, with the top ten companies representing 30%. The Indian pharmaceutical

    industry has developed wide ranging capabilities in the complex field of drug process

    Development and production technology. It is well ahead of other developing countries

    in process R&D capabilities and the range of technologically complex medicines

    manufactured. The Indian government adopted a new Patents Act in 1970, which laid

    the foundations of the modern Indian Pharmaceutical industry. It removed product

    patents for pharmaceuticals, food and agro-chemicals, allowing patents only for

    production processes. The statutory term for production processes was shortened to five

    years from grant or seven years from application. The 1970 Patent Act greatly weakened

    intellectual property protection in India, particularly for pharmaceutical innovations. It

    started the era of reverse engineering where firms developed new products by changing

    their production processes like Dr. Reddy. Trained manpower, comparative ease of

    imitation and a strong chemistry base among Indian research institutes supported

    manufacturers and gave the

    Indian pharmaceutical industry its current profile. The industrys exports were worth

    more than US $ 492.30 in 2005-06 and they have been growing at a compound annual

    rate of 22.7 percent over the last few years (National pharmaceutical policy, 2006).

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    The value of the Indian Pharmaceutical industrys overseas acquisition has grown from

    just US $8 million in 1997 to $116 million in 2004. Indian firms have acquired over US

    $1 billion worth of pharmaceutical companies overseas in 2005. There are 3

    developments which are pushing expansion of the Indian pharmaceutical industry into

    overseas markets;

    A. Opportunities opened in the US generic market due to the Hatch-Waxman Act,

    B. Increasing outsourcing by MNC pharmaceutical firms and

    C. Strengthening of patent laws in the domestic market.

    D. Implement all these techniques in India for producing good medicines.

    These three developments are creating new challenges and opportunities for Indian

    industry and internationalization is one of route adopted by Indian to succeed in this

    new

    environment. The generic opportunity is a result of the passing of the Hutch Waxman

    Act in the US in 1984. Under this new law, manufacturers of generic drugs no longer

    had to go through a lengthy period of extensive clinical trials in order to market a

    generic drug - demonstration of bio-equivalence was sufficient to acquire a patent on a

    generic drug. procedures were established for the resolution of disputes between

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    branded drug manufacturers and generic manufacturers. Western markets were a

    lucrative business opportunity and the low cost advantage enjoyed by Indian firms on

    account of the cheap availability of scientific labour combined with scale economies

    inherent in the manufacture of bulk chemicals made for big margins. Between 1999 and

    2005 drugs worth $ 64 million went off patent allowing generic companies to take

    advantage of better business opportunities. In the generics industry prescription drugs

    worth $40 billion in the US and $25 billion in Europe are due to loose patent protection

    by 2007-08. In 2004 the US senate passed the Greater Access to Affordable Medicine

    Act diluting some of the proinnovator provisions of 1984 Hatch-Waxman Act, giving a

    big boost to the generic business in the US. Similarly Europe is emerging as a key

    market and a potential growth driver. The size of market in 2006 was US $ 14.2 billion

    with Germany, France, the UK and Italy accounting for more than 50% of market.

    Governments in Europe are trying to reduce healthcare costs by embracing generic drug

    companies. Liberalization facilitated the ability of Indian firms to exploit this

    opportunity to market generics drugs to the US and other Western economies. Indian

    firms are preparing themselves to take a share of this increasing global market. Indian

    drug manufacturers

    currently export their products to more than 65 countries worldwide; the US being the

    largest customer. However Indian firms face some difficult challenges such as non tariff

    barriers, decreasing profits in the generics market, competitive threats from big pharma

    MNEs and reputation in western markets. For example, US regulation disqualifies

    Indian firms from bidding for government contracts and Indian firms have to submit

    separate

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    Applications for each state even when firms have FDA approved products and facilities.

    Another challenge is the reduction in profit margin due to intense competition from

    Chinese and Eastern European manufacturers as well as authorized generics produced

    by main manufacturer. Currently Indian industry is estimated to account for 22% of

    generics in the world market. Indian firms are aiming to move up the value chain by

    developing capabilities to produce super generics rather than generics generics to

    branded generics.

    Furthermore, stronger patent protection under the new patent law of 1999 has shut down

    the avenues for exploitation of generics opportunity in domestic market, but promised

    large rewards to Indian firms that could leverage their reverse engineering capabilities in

    advanced markets. The stronger patent law restricts reverse engineering of newly

    patented molecule, thus affecting an important source of growth for Indian firms. Also

    multinational pharmaceutical firms have entered India after 2005 and using the same

    resource base as Indian firms to compete in the Indian domestic market further

    increasing pressure on profit margins of Indian firms. The contract research and

    manufacturing services (CRAM) market has emerged as huge opportunity for the Indian

    pharmaceutical industry. According to Frost and Sullivan (2005), the global outsourcing

    market is worth

    $37 billion and growing at almost 11%; 50% of the contract manufacturing market is in

    North America, 40% in Europe and just 10% in Asia and the rest of the world. Indian

    firms possess requisite capabilities to cater for the requirements of outsourcing markets,

    still India accounts for barely 1.5% of the global CRAM industry. Due to untested

    patent protection law and lack of data protection MNC firms are reluctant to outsource

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    early stage R&D work to Indian firms. Therefore Indian firms are trying to increase

    their share in the outsourcing market by moving closer to the market.

    Geographically the overseas acquisition by Indian pharmaceutical firms continues to be

    directed at developed countries specifically the US and Europe (Table 1). Out of 32

    acquisitions listed in Table 1 only 6 are in developing markets and the remaining rest of

    26 are in advanced markets such as the US and Europe. The major acquisitions are in

    the area of marketing although some companies are investing in building manufacturing

    and

    R&D capacities in developed markets. Indian companies have already established

    manufacturing plants in the US, Europe, Brazil, Russia and China.

    Table 1 Recent acquisition by Indian pharmaceutical firms

    Company Focus area Year Target Value

    US $ Million

    Dishman

    Pharma

    Contract

    manufacturing

    and research

    service

    2005 Syprotec (UK) 93.5

    Dr. Reddys

    Laboratories

    US generics,

    speciality

    2004 Trigenesis (US) 11

    n/a BMS Laboratories and

    Meridian

    16

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    products, APIs,

    formulations,

    custom

    synthesis

    Health care

    2005 Roches API Business

    (Mexico)

    59

    2006 Betapharm 572

    Glenmark

    Pharma

    Drug discovery

    research,

    formulations

    2004 Kinger Lab ( Brazil) 5.2

    2005 Uno-Ciclo (Brazil) 4.6

    2005 Servycal SA (Argentina n/a

    Hikal APIs contract

    manufacturing

    2004 Marsin (Denmark) 6 millio for

    50% stake

    Jubilant

    Organosys

    CRAMS,

    pharma

    speciality,

    chemicals,

    intermediates,

    formulations,

    medical (US)

    chemistry and

    clinical

    services

    2004 PSI (Belgium) 16

    2005 Trinity Laboratories

    (along with

    subsidiary Trigen

    Laboratories )

    20.25 million

    for 75% stake

    2005 Target Research

    Associates

    33.5

    Matrix Labs CRAMs,

    generic APIs,

    intermediates

    and

    formulations

    2005 MICHEM (China) (JV) n/a

    2005 Docpharma (Belgium) 263

    2005 Explora Laboratories

    (Switzerland)

    n/a

    n/a Fine Chemicals corp

    (South

    Africa)

    n/a

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    Nicholas

    Piramal

    CRAMS space

    contract

    manufacturing,

    APIs, branded

    formulations

    2004 Doubtrex brand

    acquisition (US)

    n/a

    2004 Rhodias inhalation

    business

    (UK)

    14

    2005 Biosyntech (Canada) 6

    2005 Avecia Pharma (UK) 16.9

    Strides lab Generics, OTC

    and

    nutraceuticals

    2005 Manufacturing plant

    (Poland)

    8

    2005 Beltapharm (Italy) EUR 1.6

    million (70%

    stake)

    Sun Pharma Branded

    formulations,

    US generics,

    APIs

    2005 Two facilities from

    Valent

    Pharma (Hungary, US)

    10

    1997 Caraco (US) 7.5

    2005 Able Laboratories (US) 23.15

    Ranbaxy US and Europe

    generic

    Markets

    2008 Dai Chii Sanque

    2004 RPG Aventis (France) 84

    n/a 18 generic products

    from Efarmes

    S.A. (Spain)

    n/a

    2005 Brand veratide from

    P&G

    (Germany)

    5

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    Torrent Formulations,

    European

    generic

    Market

    2005 Heumann Pharma

    (Germany)

    n/a

    Zydus

    Cadilla

    Contract

    manufacturing

    and generics

    2003 Alpharma (France) 6.6

    Wockhardt Biogenerics,

    US and

    Europe generic

    market,

    Branded

    generics

    2003 CP Pharma (UK) 20

    2004 Esparma (Germany) 11

    The major Indian companies such as Ranbaxy, Dr. Reddys Laboratories, Wockhardt

    and others have established their own brand image in the international market as well as

    domestic market and are taking steps to consolidate their activities.

    Indian firms are compensating for the spiraling cost of selling and marketing in advance

    countries by setting wholly owned subsidiaries or acquiring local firm. Thus reinforcing

    the argument that Indian firms internationalization through acquisition is directed

    towards acquiring new knowledge in different areas such as R&D capabilities,

    regulatory skills and distribution networks.

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    3. Firms under investigation

    The findings of this research are based on the study of internationalization motives and

    patterns adopted by five well established Indian pharmaceutical firms, viz. Ranbaxy

    Laboratories, Dr. Reddys Labs, Wockhardt, Nicholas Piramal and Sun Pharmaceuticals

    Ltd.

    Table 2 Firms under investigation

    Name of the

    Firm

    Year

    established

    No. of overseas

    Manufacturin

    g

    plants

    No. of

    overseas

    acquisitions

    from 1990

    Turnover

    (2008)

    RS.

    Million

    % of

    turnover

    from

    overseas

    (2008)

    IPO

    Ranbaxy 1962 8 11 41205.88 69.90 1994

    DRL 1984 2 4 50006 79.1 2001

    Wockhardt 1959 3 4 26531.54 70.55 2003

    NPIL 1988 5 3 28789.1 71.67

    Sun 1983 4 3 32776 68.78 2007

    All these firms are privately owned business with family ownership and ranked amongst

    top ten firms in India. Table 2 shows that large part of their turnover comes from

    overseas markets while advance regions such as US and Europe account for more than

    80% of overseas revenue. All these firms raised money through IPOs (Initial Public

    Offerings) before embarking on the overseas acquisitions.

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    But my focus is only on Dr. Reddy, through this analysis we can find out that in the

    previous time period the pharmaceutical companies were interested in overseas

    development but now the scenario is changed completely. These companies are

    focusing in the national market with the help of using generic patent off drugs by

    changing their process and their contents.

    Dr. Reddys M&A:

    Table No. 3 DRLS Mergers & Acquisitions:

    S.No. Year Acquired Firm Focusing Area Value

    1 2002 BMS laboratories and

    Meridian labs

    UK generics market US $16 million

    2 2004 Tregenesis (US) Specialty products access

    drug delivery platforms in

    the

    dermatology segment

    US$11 million

    3 2005 Roches Generic Business

    (Mexico)

    US generics market US $ 59 million

    4 2006 Betapharma (Germany) European Generic Market US $ 572

    million

    5 2008 Jet Generici SrI Itly Generic Market n/a

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    6 2008 Dow Pharma (UK) Small molecule business n/a

    7 2008 BAFS-SE Pharma(US) Performance Products,

    Functional Solution

    n/a

    8 2008 Perlecan Pharma Pvt. Ltd.

    (India)

    Indian Manufacturer of

    Functional solution

    n/a

    With the help of this table(Table:3) it is clear that DRL shown their presence in the

    pharmaceutical industry by a large number M&A. DRLs international and national

    marketing successes were built on a strong manufacturing base which itself was a result

    of inorganic growth through acquisition of international and national facilities. DRL

    merged with Cheminor Drug Limited (CDL) with the primary aim of supplying APIs

    (active pharmaceutical ingredient) to the technically demanding markets of North

    America and Europe. This merger also gave DRL entry into value added generics

    business in the regulated markets of APIs. DRL began its major international production

    by entering Russia through a joint venture with Biomed in 1992 and in 2002 DRL

    converted the joint venture into a fully owned subsidiary. It strengthened its Indian

    manufacturing operations by acquiring American Remedies limited in 1999. This

    acquisition made DRL the third largest pharmaceutical company in India, after Ranbaxy

    and Glaxo (I) Ltd., with a full spectrum of pharmaceutical products, which included

    bulk drugs, intermediates, finished dosages, chemical synthesis, diagnostics and

    biotechnology. So through this way now DRL is the secong largest pharmaceutical

    company in the India.

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    Flow Chart: DRLs Expansion in the World

    THE HIERACHY OF MARKETING DEPATMENT

    CHAIRMAN

    SENIOR DIRECTOR

    Sales Manager

    SM

    Production Management Team

    (PMT)

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    MOLECULES INTRODUCTION

    WHAT IS GEMIFLOXACIN?

    Gemifloxacin is a synthetic broad spectrum antibacterial agent for oral administration.

    Gemifloxacin, a compound related to the fluoroquinolone class of antibiotics, is

    available as the mesylate salt the sesquihydrate form. As recognized by the US Food

    North-West Sales ManagerSouth East Sales

    Manager Group Therapy Management

    Regional Manager

    Area Sales Manager Scientific Business

    Officer

    SBO

    Professional Service

    Representative

    Product Manager

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    and Drug Administration in their approval statement for gemifloxacin in April 2003, it

    is the only agent that displays activity against both fluoroquinolone target sites at

    therapeutically achievable levels. The order of resistance development by FAUC/MIC

    breakpoint was levifloxacin>gatifloxacin>moxifloxacin=gemifloxacin , which may be

    related to structural differences within the class. Due to its potent activity against many

    common gram-positive and gram-negative respiratory pathogens, its proven clinical

    efficacy, and its favorable safety profile, gemifloxacin is a highly effective empiric

    treatment for community-acquired lower respiratory tract infections. Gemifloxacin has

    been highly effective in the treatment of community-acquired pneumonia and acute

    exacerbation of chronic bronchitis. Clinical success rates ranged from 93.9-95.9% in

    patients with community-acquired pneumonia and 96.1-97.5% in those with acute

    exacerbation of chronic bronchitis. Gemifloxacin is a dual acting fluoroquinolone with

    excellent activity against S. pneumonia including those strains demonstrating resistance

    to other classes of antibiotics. Gemifloxacin targets both DNA gyres and Topoisomerase

    IV of S. pneumonia. The brand under this molecule is GEN ONE .

    WHAT IS DELAZACORT (ASTERIDE)?

    Deflazacort, a synthetic oxazolone of prednisolone with 0.84 times anti-inflammentory

    effect of prednisolone. When in-vitro immunosuppressive effect of deflazacort, a new

    bone-sparing glucocorticoid, and its biological active metabolite, 21-deactyl deflazacort,

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    was examined on phytoaemagglutinin (PHA) stimulated human peripheral blood

    lymphocytes (PBL) as well as on natural killer and killer cell activity, Deflazacort and

    the 21-deacetyl metabolite were as potent as prednisolone and hydrocortisone in

    suppressing PHA stimulated lymphocytes in a dose dependent way.

    Current research indicates that deflazacort and 21-deacetyl deflazacort are potent

    immunosuppressive drug in vitro and, on a molar basis, equally as potent as

    prednisolone.

    While addition of the methyl ring affords greater potency to methylprednisolone over

    prednisolone, it is the addition of a methyl, nitrogen and two oxygen branched chains

    that account for an equivalent efficacy yet significantly greater safety profile in the case

    of deflazacort.

    A study by Gartner et al assessed the efficacy and tolerability of oral deflazacort versus

    oral prednisolone in acute moderate asthma in children. Children aged 6 to 14 years old

    with a diagnosis of asthma who presented to the pediatric emergency department for

    moderate asthma exacerbation were administered short acting beta2-adrenergic agonists

    and divided into an intervention group that received oral deflazacort or prednisolone for

    7 days. The primary outcome measure was forced expiratory volume in 1 second and

    secondary outcome measures were pulmonary symptom score index, peak expiratory

    flow rate (PEFR) hospitalization rate and the use of rescue beta2-agonists. Patients were

    evaluated at the start of treatment (visit 1), on day 2 (visit 2), and on day 7 (visit 3).

    On visit 2, FEV1:122.2 and 126.5 %( p

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    improvement: FEV1: 133.2 and 132.5% (p

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    approximately one week and stabilizes within approximately four weeks. During the

    initial and the stabilization period, the effectiveness of metylxanthine is marked

    decreased need of rescue medication use, usually in the form of puffs of short acting

    beta2-agonists. Dosage of methylxanthine is normally monitored by measuring the

    blood level obtained at trough. Methylanthine can also be used to obtain acute effects,

    when administered by intravenous injection or infusion. It is evident that long term use

    of Methylanthine should not only be effective as bronchodilator, but should also be

    exempt of major risks of adverse effect on any body system and organ, as well as of risk

    of interaction with the commonly used concurrent medication. Doxoyfylline is a

    Methylanthine with almost the same bronchodilating effect as theophylline. It has,

    however, a much lower affinity for the adenosine receptors. The use of doxofylline

    appears to provide the required bronchodilating action in COPD and in asthma, with

    limited risk for CNS, gastrointestinal and cardiovascular adverse events.

    The brand under this category is DOXOBID.

    MANAGING THE SALESFORCE

    MANAGING THE SALESFORCE

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    Sales Management involves managing people and getting results through them. It

    involves sales planning that is based on market analysis. It invo lves setting sales goal

    and tries to achieve them. Sales management also involves organizing and

    motivating the sales team in such a way that they achieve and surpass the goal.

    This involves appropriate compensation plan and building sales organization to

    respond to market realities. Finally, the sales manager needs to review the

    performance and access productivity of his/her team.

    MAIN POINTS

    .

    The role of the MR is futurist, strategist, information management and

    leadership.

    The sales management planning process involves analysis, goal setting, strategy

    and tactics development, issues in implementation and finally controlling sales

    effort.

    Sales budget are the financial aspects of the sales plan. Sales quotas are targets

    to be achieved by individual salesperson or by the sales team.

    A sales team can be formed either on the basis of the product, or territory or

    customer groups or combination of these.

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    The compensation plans used by sales managers are straight salary, commissions

    only or a combination of these two.

    PRODUCT POSITIONING

    DRLs all three products are present in the all the target market & the selling of the

    products are well than other companies. According to experts the product is positioned

    on the parity-of-difference rule, because as we know the pharmaceutical industry is not

    like other industries where customers willingness works here the things of working of

    medicine related disease. All three drugs of DRL is for asthma patients & in the market

    the sale depends on the performance of MRs. So MR of company realizes this thing &

    they give proper knowledge of product to the doctor & increase the sale of drugs

    through good quantity of drugs with chemists. Company has good relation with doctors

    and the chemists.

    On the basis of good positioning strategy DRL has a good market share.

    DRLs market share on the basis of positioning strategy-

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    COMPETITOR ANALYSIS

    The major competitor of DRL through out the survey area is Macleod. Following will

    give a brief of the competition between the rivals:

    Although the goals of both the companies are the same, the two companies rely

    on somewhat different marketing strategies. DRL has always taken the lead in

    developing new products. Further, DRL has always taken more risks, acted

    rapidly, and was always developing new drugs at a lower cost than Macleod

    In the foreign markets, DRL has been more successful then Macleod. In the

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    Middle East countries DRL has a good strength than Macleod & now in India

    DRL has established new plants for increase the production of drugs so now it

    can export ready medicine instead bulk.

    While Macleod has been playing safe with introducing new drugs with good

    working and trap the market share than DRL. DRL has introduced a new drug in

    deflazaort category-Asteroid, to cover the area of asthma drugs and it is going in

    good direction.

    DRL has positioned itself as a quick copy which is considered to be more

    modern and lively as compared to other companies because in this industry any

    company is not sure about its share. Also, DRL has always played around

    innovations so as to lead the market.

    This chart show the market share of DRL & Macleod:

    In the same manner for ths gemifloxacin molecule the main competitor is Gicin, cmpany

    is using same strategy for this molecule product(Gem One). The condition is cleared

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    with the chart.

    The third molecule for analysis is Deflazacort, the market share of DRL for this

    molecule is smaller than other companies product. As we know the pharmaceutical

    industry is fragmented industry, so it is quite difficult to a company to rule over market

    with one product. DRL is also doing work on this drug & strenghning the marketing

    strategy for this drug. The market share of this drug is cleared by following chart-

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    Conclusion:-

    According to study DRL is maintaining its position as a quick copy who introduces

    drugs on the basis of patent off pattern. For existing in the market always innovation is

    necessary.

    SWOT ANALYSIS

    STRENGTHS-

    Aggressive decision maker

    Cost leadership

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    Tactful reengineering process

    Copy the manufacturing process of patented drugs

    Adapting quickly changed environment

    Quality of drugs

    Cross licenses , joint ventures & alliances

    Talented workforce

    WEAKNESSES-

    Concentrate only process improvement

    Marketing arms are split

    Mainly focused on bulk drugs

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    Focus on therapeutic segment

    OPPURTUNITIES: -

    Develop new process

    Research driven company

    Sustain for growth & diversification

    THREATS -

    Fragment industries

    Diversification

    Patent product manufacturing MNCs

    Field Work

    Market Analysis of Doxophylline, Gemifloxacin, Deflazacort SITAPUR

    The product of these molecules is, Doxophylline- Doxobid, Gemifloxacin- Gem One

    and Deflazacort- Asteroid. These drugs are prescribed by doctors to the asthma patients

    and availability of products on the shops depends on the medical representatives.

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    My job was to visit all the chemists of main five hospitals area in the SITAPUR. The

    name of hospitals are-

    1). Sawai Mansingh Singh Hospital

    2). SITAPUR Hospital

    3). T. B. Hospital

    4). Haribaksh Kawatia Hospital

    5). Santokabha Dhurlabji Medical Centre & Hospital

    During the initial stage of the project, I came to know about the all the brands of

    these molecules of existing companies. On visiting chemists on various routes, I

    realized how important a strong distribution channel was for a company to be able

    to retain its position as an industry leader. I used to visit all the retail outlets of a

    particular route each day and learnt how to applied a companys drug in the

    market, how to tackle the various problems related to knowledge of drug to the

    doctor & chemist. Having done this, an overall market scenario of the distribution

    channel and methods became clear.

    In the process of increasing the market share of drugs market representatives give

    doctors about the drugs & clarify all the queries of them. In this way they tried to

    motivate them to prescribe more and more of the products of DRL. I also analyzed:

    1. Whether the MR is telling about the actual working of drug to the doctors &

    chemists properly?

    2. Whether the availability of drugs on the shops?

    3. Whether the doctors are prescribing the drugs of the company?

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    Market Surfing of Doxobid, Gem One, Asteroid:

    Route No: 1 (SMS Hospital)

    Sr.

    No.

    Chemist Name

    Sale of

    DRL

    Drugs

    Doxobid

    Gem

    One

    Asteroid

    Best

    Selling

    Drug

    1Hindustan Medical

    StoreGood Yes Yes No Gem One

    2 Curewell Average Yes Yes No Gem One

    3 Super Medicals Very Good Yes Yes YesDoxobid,

    Gem One

    4Sona Medical

    StoreVery Good Yes Yes Yes All

    5Vishal Medical

    HallVery Good Yes Yes Yes All

    6 Rajasthan MedicalsBelow

    AverageYes Yes No Gem One

    7 Medicure Good Yes Yes Yes Gem One

    8 Sarvoday Medicals Good Yes Yes YesDoxobid

    Gem One

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    Route no. 2 (H.K. Hospital)

    Sr.

    No.

    Chemists NameSale of

    DRL Drugs

    DoxobidGem

    One

    Asteroid

    Best

    Selling

    Drugs

    1Vashisth Medical

    StoreGood Yes No Yes Doxobid

    2Bansal Medical

    Store

    Good Yes Yes No Gem One

    3Sanjay Medical

    StoreVery Good Yes Yes Yes

    Doxobid

    Gem One

    4 Agrwal Medicos Average Yes Yes No Doxobid

    5 Shyam Medicos

    Below

    AverageYes Yes No Doxobid

    6Shree Nath

    MedicalsAverage Yes Yes Yes Gem One

    7 Sharma Medicos Good Yes Yes No Doxobid

    8 R.S. Medicos Average Yes Yes Yes Gem One

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    Route no. 3 (T.B. Hospital)

    Sr.

    No.

    Chemists Name

    Sale of

    DRL Drugs

    Doxobid

    Gem

    One

    Asteroid

    Best

    Selling

    Drugs

    1Shree Krishna

    MedicosGood Yes No Yes Doxobid

    2 Mohan Medicals Very Good Yes Yes Yes Gem One

    Asteroid

    3 Poonam Medicals Average Yes Yes NoDoxobid

    4Raghukul Medical

    StoreGood Yes Yes Yes

    Doxobid

    Asteroid

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    Route no. 4 (SITAPUR Hospital)

    Sr.

    No.

    Chemists Name

    Sale of

    DRL Drugs

    Doxobid

    Gem

    One

    Asteroid

    Best

    Selling

    Drugs

    1SITAPUR Drug

    StoreGood Yes Yes Yes

    Doxobid

    Gem One

    2Shiv Medical &

    Provision StoreAverage Yes Yes Yes

    Doxobid

    3Arvind Medical

    StoreGood Yes Yes No

    Doxobid

    Route no. 5 (SDMH)

    Sr.

    No.

    Chemists Name

    Sale of

    DRL Drugs

    Doxobid

    Gem

    One

    Asteroid

    Best

    Selling

    Drugs

    1 Vardhman Medicos Very Good Yes Yes YesDoxobid

    Gem One

    2 J.S. Medicos Good Yes Yes YesDoxobid

    RESEARCH METHEDOLOGY

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    A market research survey has been conducted for the purpose of above study. The

    research data has been collected through out this procedure.

    A. Data collection

    The success of any research project depends critically on data. So data collection is the

    most important aspect of a research project. Primary and secondary data are used in this

    project.

    B. Sample survey:

    Survey has been conducted after preparing the questionnaire and the focus was to know

    the market share of company.

    C. Sampling:

    a) Nature of Universe

    The research was carried on doctors and chemists.

    b) Sample Size

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    Sample size has been 42 chemists of various places in SITAPUR.

    c) Secondary Information

    Companies documents, various journals, pamphlets and companies portals were studied

    for relevant information regarding the subject of the projects. These documents were

    very useful for theoretical, conceptual and organizational background. Detailed analysis

    of information and data collection was carried on and then it has been possible to

    complete the task.

    d) Question Design

    The question was designed keeping in mind the need of the project. The questions were

    simple and concise. Questions were prepared for chemists.

    PRIMARY DATA:

    Primary data is collected through chemists, questionnaire, and personal interviews of

    chemists and different employees of DRL (MRs.).

    For example:

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    Condition of sale of drugs -

    Very Good

    Good

    Above Average

    Average

    Below Average

    Bad

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    DATA ANALYSIS

    Q1. Have you all the brands of Doxophylline?

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    Q2. Have you all the brands of Gemifloxcin?

    Q3. Have you all the brands of Deflazacort?

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    Q4. Give name of available brands of Doxophylline molecule.

    Ans. Doxopick Doxobid(DRL) Doxorill(Macleod)

    Doxiflo Doxofree Doxious

    Doxomax Doxovin

    Q5. Give name of available brands of Gemifloxacin molecule.

    Ans. Gen One (DRL) Gemimac Gemic

    Gicin Gem2kuin Gemz

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    Q6. Give name of available brands of Deflazacort molecule.

    Ans. Defcoat Defza Deflanol

    Asteroid (DRL) Depsure Defzacore

    SMS HOSPITAL:

    Q7. Market status of DOXOBID in SMS Hospital.

    Ans.

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    Q8. Market status of GEM ONE in SMS Hospital.

    Ans.

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    Q9. Market status of Asteroid in SMS Hospital.

    Ans.

    H. KAWATIA HOSPITAL:

    Q10. Market status of DOXOBID in Kawatia Hospital.

    Ans.

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    Q11. Market status of GEM ONE in Kawatia Hospital.

    Ans.

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    Q12. Market status of Asteroid in Kawatia Hospital.

    Ans.

    T.B. HOSPITAL:

    Q13 Market status of DOXOBID.

    Ans.

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    Q14. Market status of GEM ONE.

    Ans.

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    Q15. Market status of Asteroid.

    Ans.

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    SITAPUR HOSPITAL & SKDM HOSPITAL:

    Q16. Market status of DOXOBID.

    Ans.

    Q17. Market status of GEM ONE.

    Ans.

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    Q18. Market status of Asteroid.

    Ans.

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    Overall Status of DRL Product:

    Q19. Market status of DOXOBID.

    Ans.

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    Q20. Market status of GEM ONE.

    Ans.

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    Q21. Market status of ASTEROID.

    Ans.

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    FINDINGS

    According to market analysis of Dr. Reddys product, conditions of some drugs are

    better and some have very low market share.

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    As per findings, the condition of Doxobid is quite good comparisons of other

    drugs. But Doxobid face a great completion to Macleods Doxorill. Doxorill

    has a large share of market.

    The condition of Gem One is best among the other drugs. It is market leader

    in the Gemifloxacin molecule.

    Beside this Asteride is a low performer in the market and it needing a lot of

    attention.

    The works of representatives are going on very well and it is right for DRL

    that it has well workforces which make possible every step of company in

    right direction.

    The products of DRL are working in a good manner than its competitors.

    The reasons for this success are-

    o Availability of drug at a low cost.

    o Workings of drugs are better.

    o Work of representative is in an effective manner.

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    RECOMMENDATIONS

    Doxobid:

    Doxobid is going on very well, but company need to put little bit pressure on its

    sales through-

    Involving new ingredients in the product which make it more effective.

    As we know in India cost play a major role on sale, so company need to

    decrease the price of product from Rs. 50 to Rs. 48. This can play a vital role

    in the growth of company.

    Gem One:

    Gem one is the market leader in its category. Comparison to other brands its

    effectiveness is far better. Doctors are prescribing this drug in large numbers. It

    alone generates a huge amount of revenue.

    But company need to always focus on this strategy so that they cant lose its

    leadership in the market. Like regularity of representatives, availability of

    appropriate amount of drug.

    Asteride:

    Asteride is not performing according to company vision; it has a low market share

    than above two drugs. So company need to keep eye on this product performance.

    Company need to regularly take update of this drug from representatives.

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    It needs to remind doctors about the product availability in the market.

    According to result of analysis it has shown that on many places chemists has not

    availability or knowledge about drug, so company need to strong tis distribution

    units and give representative an extra task to give proper knowledge to chemists

    about drug.

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    CONCLUSION

    Without any hesitation we can say that the unit is doing tremendously well and the sales

    are increasing. Launching of drugs like Gem One, Doxobid & Asteroid works like a

    panacea for increasing the sales of the company, but today looking at the competition of

    the market there is an immense scope of improvement.

    If we have to compete with our rivals then we have to make concrete marketing strategy

    and follow it strictly. We also have to keep a keen watch on our rivals strategy and take

    steps according to them.

    We should create new drugs, and new process for manufacturing drugs with low cost,

    effectiveness that can add to our sales. Besides we also have to work on other possible

    areas of marketing like maintain good relation with doctors & chemists that can

    strengthen our sales.

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    BIBLIOGRAPHY

    BOOKS

    1. PRINCIPLES OF MARKETING

    By Philip Kotler

    2. MARKETING RESEARCH

    By N.K Malhotra

    WEBSITES

    1. www.drreddy.com.in

    2. www.wikipedia.org

    3. www.google.com

    http://www.drreddy.com.in/http://www.drreddy.com.in/http://www.google.com/http://www.drreddy.com.in/http://www.google.com/
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    QUESTIONNAIRE

    Name:

    Name of shop: ..

    Contact no. : ..

    1. Which drugs do you have for asthma? (Give the name of 3 main drugs)

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    1.

    2.

    3

    2. Do you have doxophylline and gemifloxacine?

    Yes No

    3. Which brands are available in your shop and also mention the price of

    drug?

    Doxophylline Rs.

    1 ( )

    2 ( )

    3 ( )

    4 ( )

    Gemifloxacin Rs.

    1 ( )

    2 ( )

    3 ( )

    4 ( )

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    4. Which doctors are prescribing these medicines? (Write name with

    specialization area of doctor)

    Name Specialization

    1. Dr.. ( )

    2. Dr ( )

    3. Dr.. ( )

    4. Dr.. ( )

    5. Dr. ( . )

    5. Which drug is selling mostly?

    6. Give reasons for your answer.

    1....

    2.

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    7. What is present situation of Dr. Reddys products?

    Very good Good Above avg.

    Average Below avg. Bad

    8. What are the reasons for this situation?

    1

    2

    9. Any opinions for company to raise the products market share.

    1

    2

    3

    4..

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    THANKS