professional communication
TRANSCRIPT
Professional CommunicationMatt Might | matt.might.net | @mattmight
DIAGIS
My views don’t necessarily reflect the attitudes, policies or positions of the President or the administration.
Impact = Style ⇥ SubstanceImpact = Style ⇥ Substance
Impact = Style ⇥ Substance
Impact = Style ⇥ Substance/ Knowledge
Time
Why does this matter?
Case study: Email
Source: The Oatmeal
When you check your inbox
When your advisor checks their inbox
“I’m just answering my email.”
How to send a great email
1. Don’t send an email
2. Make it short
3. Use the subject
lunch? <EOM>
lunchp <EOM>
<date>: <event>
4. Use points
NOT PARAGRAPHS
NOR A WALL OF TEXT!!
5. Reply in points
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5. Place actions at top
[Action item: Sign up for PLMW.][Question: What does the fox say?]
6. Sort points by priority
[Action item: Sign up for PLMW.][Question: What does the fox say?]
[Action item: Sign up for PLMW.][Question: What does the fox say?]
7. Don’t reply all
8. Be polite
8. Be polite, please
More?
Presenting?
1. Audience
Thanks!Matt Might
matt.might.net@mattmight