proctor and gamble:marketing capabilities
TRANSCRIPT
CONNECT AND DEVELOP
50% OF INNOVATION AND NEW PRODUCTS COME FROM P&G NETWORK OF LABS AND ANOTHER 50% THROUGH PARTNERSHIPS AND CONNECTIONSWITH NON P&G SCIENTISTS AND ENGINEERS
FIRST TOOTH PASTE WITH FLOURIDE
1955
FIRST DISPOSABLE DIAPERS
1961 ANTI DANDRUFF SHAMPOO
1961
SOME OF RENOWNED PRODUCTS DEVELOPED BY R&D TEAM OF P&G
INNOVATION IN MARKETING APPROACH
• FIRST PRODUCT ADVERTISED DIRECTLY TO CONSUMERS
• SPONSORSHIP OF DAYTIME RADIO DRAMAS AND TELEVISION COMMERCIALS
LAUNCHING PRODUCT AT RIGHT TIME BEFORE COMPETITORS
THE LAUNCH OF TIDE BEFORE COLGATE OR LEVER COULD LAUNCH THEIR OWN VERSIONS HELPED TIDE IN GAINING TWO YEAR LEAD ON THE COMPETITION
INCREASED EMPHASIS ON PRODUCT DESIGN
INTENSIFIED FOCUS ON DESIGN IS MARRIED TO COMPANY’S LONG STANDING FOCUS ON PRODUCT FUNCTIONALITY AND PRICE
CUSTOMER CENTRIC MARKETING
DURING 2009 RECESSION ,THROUGH VARIOUS SALES PROMOTIONAL ACTIVITIES LIKE COUPONS,SPECIAL OFFERS,P&G WAS ABLE TO ATTRACT RECESSION-‐ WARY CONSUMERS
SHARP FOCUS ON RETURN ON MARKETING INVESTMENT
LEAD TO A SHIFT FROM TRADITIONAL TV AND PRINT MEDIA MARKETING TO DIGITAL AND DIRECT MARKETING
DIGITAL MEDIA ENABLED A RAFT OF NICHE EXPERIMENTATION TARGETED TO SPECIFIC CUSTOMERS INCLUDING ONLINE SERIALS,VIDEO GAMES AND YOUTUBE CHANNELS FOR SPECIFIC PRODUCTS
COMMITMENT TO CONSUMER 3
P&G CONDUCTS 20000 RESEARCH STUDIES EVERY YEAR AND INVESTS NEAR ABOUT $500 MILLION FOR DEVELOPING AND EXECUTING THESE STUDIES