procter&gamble:marketing capabilities

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Page 1: Procter&Gamble:Marketing Capabilities
Page 2: Procter&Gamble:Marketing Capabilities

FOUNDERS

WILLIAM PROCTER

JAMES GAMBLE

1838-P&G Print Advertisement

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Known for iconic category-defining product

Global leader in branded consumer goods

Managed two dozen $1 billion brands

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2010 Annual Report

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COMPANY BACKGROUND

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YEAR ACQUISITIONS

1957 Charmin Paper Mill

1963 Folgers coffee

1960s Market tested Pampers

1980s Always/Whispers,Pringles,Pantene

1980 Crush International Limited

1981 Frostproof

1981 Norwich Eaton Pharmaceuticals

1985 Richardson-Vicks ,G.D Searle

1989 Noxell

1991 Max Factor

2003 Iams

2005 Gillettte

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Followed by Edward.G.Harness

Robert.A.McDonald

David .S.Taylor

CEOs’ of P&G

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A.G.LAFLEY ROBERT MCDONALD

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INNOVATION AND R&D

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Crest Toothpaste

First toothpaste

with fluoride

Head &Shoulders

Dandruff shampoo

Pampers

Disposable

diapers

First time products that took a scientific approach

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MARKETING AT P&G

Marketing strategy

Commitment to the consumer

Advertising

Media spending

Digital marketing

Social media

Interactive community promotion

Moving forward

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P&G focussed its attention on in-store promotion

Pampers’ 2008 campaign donated funds for tetanus vaccine.

Stengel brought focus to ROMI-Return on Marketing Investment

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2010 Winter Olympics campaign

featured a commercial that thanked

moms around the world

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COMMITMENT TO THE CONSUMER

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INTERACTED

WITH

5 MILLION

CONSUMERS

IN 100

COUNTRIES

20000

RESEARCH

STUDIES

EVERY YEAR

INVESTED $500

MILLION INTO

DEVELOPING

AND

EXECUTING

STUDIES

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Enrolled 600000 women

Crafted products that

women shared with peers

Gave them

samples, coupans

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First product to be advertised directly to consumers

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P&G sponsored daytime dramas

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Sponsorships

2010 Olympics U.S.A National Football League

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Celebrity Endorsements

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Roger Federer

Youtube video attracted 2 million

Visitors to Gillette channel

Sebastian Vettel

Long term sponsorship

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P&G shifted to coupons and in-store promotional activities

In 2010,it increased ad spending by $1 billion

Shifting dollars to digital advertising and other new media

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Digital Marketing

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Launched in 2000

Provided free samples

Provided expert advice for teenage girls

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Targeted African-American women

Collection grew 20% in 1st half of 2010

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Transition from a mass marketer to a one-on-one digitized markets

Third-most subscribed channel

Old Spice Twitter account got 94000 followers within a week

13.7 million individual views in YouTube

Isaiah Mustafa, the star of the ads responded to tweets for 48 hours

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SOCIAL MEDIA

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Features household advice for men…

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Interactive Community Promotion

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Loads of Hope Campaign

Laundromat to wash survivors’ clothes and sold

T-shirts that went towards families affected by hurricane

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Moving Forward

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The firm has proved its ability through

“The Man Your Man Could Smell Like”

Manofthehouse.com

“Thankyou,Mom”

“Loads of Hope”

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Iconic Brands

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1.The message that IVORY equalled purity

withstood the test of time

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2.TIDE was a break-through product after the World War II

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3.PAMPERS is a blockbuster brand that

created the disposable diaper category

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4.CREST was the first toothpaste

with fluoride

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5.ALWAYS is P&GS first

truly global product

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Summary

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DISCLAIMER

CREATED BY PAYESVINI BABU,PSG COLLEGE OF

TECHNOLOGY ,DURING A MARKETING

INTERNSHIP BY PROF.SAMEER MATHUR,IIM

LUCKNOW