principal product designer - or for them? about your customers, mvp … · 2020-01-29 · what is...
TRANSCRIPT
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MVP vs MDP: About your customers,
or for them?
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Hello.
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Who am I?
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Clementine BrownI’m Principal Product Designer at Red Badger, Lead Instructor at General Assembly, and I’ve been designing for
the web since before the smartphone
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Who is this?
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What is MVP?(Minimum Viable Product)
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MVP is trying to answer this question:
What is the minimum I need to solve the core problem, get to market and validate against customer feedback?
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What is MDP?(Minimum Desirable Product)
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MDP is trying to answer this question:
What is the minimum product I have to build to provide a great experience
and enough value for the user to come back again?
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Using a merely viable product is like visiting someone who’s sleeping. They’re alive, but not
that fun to spend time with.
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What makes a great product, Start-Up Guy?
Desirability
Viability
Feasibility
Customer
Business
Technology
(Viability)
(Feasibility)
(Desirability)
ProductCustomer
Business
Technology
(Viability)
(Feasibility)
(Desirability)
How do you deliver a great product, Start-Up Guy?
Useful
Valuable
Feasible
Desirable
Esteem
Love
Physiological
Self-actualisation
Safety
Feasible
Valuable
Useful
Desirable
“Gestalt FTW!”
“The whole is other than the sum of the parts”
Aristotle
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When the gestalt is great the product feels inherently
complete no matter if it has all the features
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Very Satisfied
Dissatisfied
Fullyimplemented
Notimplemented
Basic needs(viable)
Delighters(desirable)
The Kano Model
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Dissatisfied
Fullyimplemented
Notimplemented
Very Satisfied
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Dissatisfied
Fullyimplemented
Notimplemented
Very Satisfied
Basic needs(viable)
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Dissatisfied
Fullyimplemented
Notimplemented
Very Satisfied
Basic needs(viable)
Delighters(desirable)
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Dissatisfied
Fullyimplemented
Notimplemented
Very Satisfied
Basic needs(viable)
Delighters(desirable)
With all this research, how do you avoid Analysis Paralysis,
Start-Up Guy?
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It occurs when people have too much information –
overanalyzing to the extent they outthink themselves until
they are completely lost
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Build
Learn
Build
Learn Learn Learn Learn Learn
Build Build Build
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You’ll learn more by launching a desirable product
than repeatedly revising a viable one
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So what now, Start-Up Guy?
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Focus on the why instead of what
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Don’t be guilty of doing too much
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Remember the power of building a community
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Go for the zen of two kinds of quality
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The moral of the story is:
Nail it then scale it
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Any questions?
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