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This webinar will start at :02 minutes after the hour Presenters: R. Trent Thompson, Rebrand, Retool or Perish Tammy Zonker, Fundraising Transformed #npstoryconf

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Page 1: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

This webinar will start at :02 minutes after the hour

Presenters:

R. Trent Thompson, Rebrand, Retool or Perish

Tammy Zonker, Fundraising Transformed

#npstoryconf

Page 2: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

WELCOME

www.nonprofitstorytellingconference.com

Page 3: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

HOUSEKEEPING

• Choose “Mic & Speakers” to use your computer and internet connection

• Choose “Telephone” and dial in using the information provided

>> Submit questions using “Questions” box

>> Tweet using #npstoryconf

Page 4: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

MEET YOUR PRESENTERS

#npstoryconf

Tammy Zonker

Founder, Fundraising Transformed

www.tammyzonker.com

@tammyzonker

R. Trent Thompson

Founder, Rebrand, Retool or Perish

www.rtrentthompson.com

@rtrentthompson

Page 5: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What does

The Children’s Center do?

Asked one simple question:To board, staff, and loyal supporters

Page 6: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Asked one simple question:What does The Children’s Center do?

Page 7: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Ummmmm…

Asked one simple question:What does The Children’s Center do?

Page 8: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Asked one simple question:What does The Children’s Center do?

Page 9: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

A diluted brand is an

invisible brand.

Asked one simple question:What does The Children’s Center do?

Page 10: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Asked one simple question:What does The Children’s Center do?

Page 11: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Why should you care?

Why is creating a brand story important?

Page 12: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

If donors don’t understand what you

do and the difference it makes,

they will likely donate less,

or worse, move on to another

nonprofit who does a better job

of telling their brand story.

Why is creating a brand story important?

Page 13: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What is a brand story?

Page 14: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

It’s more than a brochure or the

‘About us’ section on your website.

What is a brand story?

Page 15: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

It’s bigger than the story YOU tell

about your organization.

It also reflects what OTHERS think

about your organization based

on their personal experiences

with your nonprofit.

What is a brand story?

Page 16: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Why is having a brand story

important for your nonprofit?

Page 17: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Without a brand story,

your nonprofit has no way

of differentiating itself from

like organizations.

What is having a brand story important?

Page 18: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Stories build trust.

What is having a brand story important?

Page 19: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Stories are the currency

of nonprofit organizations.

What is having a brand story important?

Page 20: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Everybody loves hearing stories

and most love telling them…

if they know how to tell them well.

What is having a brand story important?

Page 21: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for

creating a brand story?

Page 22: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Four brand tools:

Brand Story

Agency-Wide Messaging System

Brand Messaging Pocket Guide

Brand Persona

What’s the process for creating a brand story?Produced four key brand tools

Page 23: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 24: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 25: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 26: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 27: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 28: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 29: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Six-Step Process

Page 30: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Create question sets, segmented by audience, for in-depth interviews

Page 31: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Determine your archetype to improve communications with all audiences

Page 32: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Build agency-wide message map system to enable consistent messaging

Page 33: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Create a brand persona to better inform communications with multiple audiences

Page 34: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Create a brand persona to better inform communications with multiple audiences

Page 35: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Create a brand persona to better inform communications with multiple audiences

Page 36: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What’s the process for creating a brand story?Create a brand persona to better inform communications with multiple audiences

Page 37: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What does a brand story

look like?

Page 38: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 39: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 40: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 41: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 42: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 43: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 44: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your
Page 45: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What are some of the

ways you can leverage

your brand story?

Page 46: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Attract new donors and corporate sponsors

Retain and/or upgrade existing donors

Recruit quality talent, board members, and community partners

Deepen existing relationships with key supporters and funders

Reignite agency pride

Empower brand ambassadors to consistently share your story

Grow your consumer or client base

Establish clear differentiation from like organizations

Ways to leverage your brand story?The Children’s Center, Detroit

Page 47: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What are others saying?

Page 48: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

This is the best thing I’ve seen

in my 20+ years on the Board

of The Children’s Center.– Lee Koska, Board Member, Adjunct Professor, Oakland Community College

Page 49: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

It’s most critical The Children’s

Center be recognized as the voice

for hurting children. Your work has

catapulted us leap years ahead

of any similar organization.– Debora Matthews, CEO & President, The Children’s Center

Page 50: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

A powerful tool. Sharing this

brand story will do wonders

for attracting new families.– LaKingna Simmons, Autism Services Program, Consumer

Page 51: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Quite powerful. I believe our

brand story will go a long way

towards creating a sense of

belonging to the greater

mission for our staff.– Carlynn Nichols, Chief Clinical Officer, The Children’s Center

Page 52: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

There’s nothing more attractive

than a brand that knows itself.– Amy Sacka, Millennial Supporter

Page 53: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

I have to say, I expected the

usual. This is not the case with

this brand story. Extremely

powerful. Put me in tears.

Use it with everyone.– Lisa Ford, Board Member, The Children’s Center

Page 54: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

What will we share at the

Nonprofit Storytelling

Conference?

Page 55: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Page-by-page reveal of the

brand story book created for

The Children’s Center.

What will I share at the np storytelling conference?The rest of the story

Page 56: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

Page-by-page reveal of the

brand messaging pocket guide

and how The Children’s Center

uses it.

What will I share at the np storytelling conference?The rest of the story

Page 57: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

An up-close look at the

brand story creation process.

What will I share at the np storytelling conference?The rest of the story

Page 58: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

A look at more tried-and-proven

tools you can use to create and

leverage your brand story.

What will I share at the np storytelling conference?The rest of the story

Page 59: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

How to build the right team

to create your brand story.

What will I share at the np storytelling conference?The rest of the story

Page 60: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

A breakdown of the

messaging system created

for The Children’s Center.

What will I share at the np storytelling conference?The rest of the story

Page 61: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

A closer look at the

brand persona created

for The Children’s Center.

What will I share at the np storytelling conference?The rest of the story

Page 62: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

MEET TRENT AND TAMMY

Early rate of $995 through 10/9

Learn more >>> www.nonprofitstorytellingconference.com

Page 63: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

#npstoryconf

Tammy Zonker260.438.9325

[email protected]

@tammyzonkertammyzonker.com

R. Trent Thompson260.438.1806

[email protected]

@rtrentthompsonrtrenthompson.com

Page 64: Presenters: R. Trent Thompson, Rebrand, Retool or Perish ...nonprofitstorytellingconference.com/wp-content/... · Empower brand ambassadors to consistently share your story Grow your

NEXT WEBINAR – TUESDAY, OCTOBER 6

Register >>> www.nonprofitstorytellingconference.com/webinars

The 5 Stories Your Nonprofit NEEDS to be Telling

Marc A. Pitman Chief Fundraising Coach, TheNonprofitAcademy.com

@marcapitman