rethink retool results - health care

Ambercom Inc. www.ambercom.com phone 540 / 4304690

Ambercom Inc.

Rethink Retool Results – Healthcare Ambercom Inc. can assist your healthcare organization with Strategic Planning, Information Technology planning, and Process Improvement. Provide your organization with the knowledge, plans, and tools to find results.


Ambercom Inc. can assist with the following types of engagements:

• Facilitate development of strategic planning and strategic planning sessions and retreats.

• Develop healthcare Information Technology plans. • Conduct Information Technology operations reviews and improvement

projects. • Conduct operational process reviews and improvement projects. • Provide training and workshops concerning healthcare Information

Technology and process improvements.

Currently Ambercom Inc. offers a unique offer: Tom Pike the President of Ambercom Inc. will be available for a free one day assessment of your organization.

Tom Pike is the author of the books: Information Renaissance – Value Multiplication With Business Information (Sherwood Publishing, 1993) and Rethink, Retool, Results (Simon & Schuster, 1999). He is a recognized authority on Strategic Planning, Information Systems, and Processes Improvement. He has been a Chief Information Officer with several New York Stock Exchange listed companies, financial executive, and is an experienced medsurg Registered Nurse. He has been a lecturer at a number of leading colleges and universities. Tom has worldwide experience conducting systems work not only in the United States but, Belgium, Canada, China, France, Germany, Hungary, Italy, Mexico, Netherlands, Puerto Rico, Spain, and the United Kingdom.

Tom has a Master of Business Administration from the University of Georgia, and graduated with honors from the University of Utah with a Bachelor of Science in Finance. He is a Certified Public Accountant in the State of Florida, a Certified Management Accountant, Certified in Production and Inventory Management (awarded by APICS: American Production and Inventory Control Society) and a Registered Nurse (licensed in Virginia).

This offer is based on availability call or email today to arrange the free onsite one day assessment. Call 540 430 4690 or email [email protected]

Standard Healthcare education seminars offered include:

● “Future of Healthcare” ● Healthcare Information Technology Planning ● Nursing Leadership Part I and Part II ● Improving bed side nursing ● Healthcare Process Improvement


“Future of Healthcare”

Presentation (2 hours) A fascinating look at healthcare today, where it is going, what it could become, and choices we as a society and individuals could make on the way.

1. Demographics

2. Social cultural

3. Economics

4. Political

5. Technological

6. Global

7. SWOT Analysis

Summary


Healthcare Information Technology Planning

Program (6 hour seminar)

1. Information Technology Expectations. 2. Is your organization ready? Define your

culture, processes, essential elements of information, issues to be resolved by information technology, application portfolio, and measurements.

3. The Healthcare Information Technology marketplace.

4. Future compatibility and government mandated standards.

5. Special considerations of Clinical information Systems.

6. Financial Information Systems 7. HIPAA considerations. 8. Future health care policy. 9. How to select a vendor. Developing a

request for information (RFI) and request for proposal (RFP).

10.How to motivate stakeholders. 11.How to conduct sales demonstrations, reference checks, and site visits. 12.How to negotiate information technology contracts. 13.Financial considerations. 14.How to avoid mistakes. 15. Internet and email use in the medical practice. 16.Network security. 17. Information Disaster Recovery. 18.Procuring hardware 19.Coding and Electronic Medical Records (EMR).


Nursing Leadership

Program (Part I – 6 hours and Part II 6 hours)

Part I

1. Evolution of health organizations

2. Care Delivery Value Chain 3. What’s your culture? 4. Nursing Strategic Plan 5. Nursing management

framework 6. Functions of the manager 7. Effective leaders 8. Financial management for

the nurse manager 9. Balancing Labor Costs

with quality care Nurseto patient ratios

10.Extended work hours 11.Design of Patient care

units 12.Seven categories of waste 13.Patient safety 14.Medication Errors 15.Nurse safety 16.Nursing Technology 17. Information Technology 18.Magnet status 19.Shared governance 20.Creating and sustaining a

healthy work environment 21.Measurements 22.Emergency Management


Nursing Leadership

Program (Part I – 6 hours and Part II 6 hours)

Part II

23.Nursing processes Flowcharting 24.How to redesign care to systematically improve quality of care 25.Complex adapting systems 26.Cybernetic systems 27.Continuous process improvement 28.Nursing Technology 29. Information Technology 30.Med cart management – the weak link 31.Personal Health Record (PHR) 32.Team collaboration 33.Communications among caregivers 34.Customer satisfaction, including dealing

with difficult people 35.Teamwork – nursing models 36.Nurse Turnover 37.Recruitment 38.Strategies for retaining older nurses. 39.Strategies for retaining middleage

nurses. 40.Strategies for retaining younger nurses. 41.How to hire a staff nurse. 42.Training 43.Destructive behaviors 44.How to terminate a staff nurse. 45.Evaluations 46.Management of Vendors 47.Scheduling 48.Patient flows 49.Documentation and paperwork


Improving bed side nursing


1. Nursing Strategic Plan 2. Organizational cultures and

norms 3. What’s your culture? 4. Selfmanagement, Shared

governance, Theory X 5. Patient quality indicators 6. Customer satisfaction,

including dealing with difficult people

7. Personal Health Record (PHR)

8. Six Sigma 9. 5 S: Sort, Simplify, Shine, Standardize, Sustain 10.Seven categories of waste 11.Lean Thinking 12.Visual 13.Care team collaboration and performance 14.Communications among caregivers 15.Patient safety 16.Drive down infection rates 17.Falls 18.Medical errors 19.Nurse safety 20.Physical environments 21.The med cart the weak link 22.Available Nursing Technology 23.Nursing care models 24.Nurse’s toolkit 25.Flowcharting 26.Root cause analysis 27.Theory of Constraints 28.Care delivery processes 29.Nurse work processes 30.Patient transfer – dangerous

hand offs 31.Documentation and paperwork 32. Training


Healthcare Process Improvement


1. Organizational cultures and norms

2. What’s your culture? 3. Selfmanagement, Shared

governance, Theory X 4. Quality indicators 5. Customer satisfaction,

including dealing with difficult people

6. Six Sigma 7. 5 S: Sort, Simplify, Shine,

Standardize, Sustain 8. Seven categories of waste 9. Lean Thinking 10.Visual 11.Care team collaboration and performance 12.Communications among caregivers 13.Care Delivery Value Chain 14.ChartofProcesses 15.Process Model Requirements 16.Data Flow Diagrams 17.Process Model Form 18.Flow charts 19.Task Flow charts 20.Design Tools 21.Case Study

rethink retool results - health care

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