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Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015

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Page 1: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Presentation

to the Tourism

Portfolio Committee of

Parliament

27 February 2015

Page 2: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

SUCCESSFULLY

DEVELOPING

ENTREPRENEURS

FOR OVER A DECADE

Page 3: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

The Faces of Job Creation

Ntwanano Tours Sertorio Mshthola

Employing 5

Cresco Tours Lucille Cremen

Employing 5

Roots Restaurant Reggie Makhetha

Employing 6

Supporting tourism entrepreneurs to develop product, improve quality, access markets, increase turnover and create new jobs

Aahaah Shuttles Zandile Dhlamini

Employing 2

Usisi Designs Stella Pretorius Employing 65

Mutariko Arts Godfrey Dupwa Employing 10

Zulu-lulu Stuart Tompkins

Employing 8

Reatswelela Nkele Motsoaledi

Employing 10

Robert and Sons Rob Chimungwa

Employing 5

Vuwa Safaris Stan Mufamadi

Employing 5

Nutting House Ethel Shongwe Employing 20

The Orchards Salome Tshungu

Employing 13

Ingwenya Wires Enock Ngwenya

Employing 2

Villa Anne Thandie Sibande

Employing 6

Linga Longa Nelly Mashinini

Employing 6

Boi Travelling Mich Boikanyou

Employing 5

African Link Bunny Bhoola Employing 16

Matopos Lodge Amos Mdluli Employing 10

Kay 2ze Gee Kagiso Legobe Employing 8

Kuhle Tours Sindi Mshengu Employing 16

Matsamo Park Dudu Ngomane Employing 35

Bo Kaap Kombuis Yusuf Larney Employing 10

Linsy Paradise Linsy Maseme Employing 2

Mpu Performing Art Sifiso Hlatshwayo

Employing 5

Ilios Travel Mohamed Baba

Employing 73

NK Charters Esa Yacoob

Employing 23

Mankwe Safaris Bernard Marobe

Employing 18

Page 4: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

The Faces of Job Creation

Accelerating growth and transforming the economy to create decent work and sustainable livelihoods

Rita Moyo Age: 50

Office Cleaner 2 Years

Rampai Age: 39 Guide

3 Years

Gladys Age: 58

Office Admin 1 Year

Eva Tourism Trainee

Age: 19 Oct & Nov 2013

Dumi Driver

Age: 41 2,5 Years

Ngale Rehlapane Age: 29

Kitchen Manager 4 Years

Hlulani Siweya Age: 25

Manager 1 Year

Tinny Mbara Age: 28

Receptionist 1 Year

Mpho Maphelela Age: 30

Receptionist 1 Year

Portia Thole Age: 30

Ceramasist 2 Years

Mashudu Age: 29 Director 5 Years

Fortune Mokgehl Age: 29

Manager 5 Years

Nelsy Mnisi Age: 28

Ops Manager 1 Year

Johannah Mvalo Age: 49 Cleaner Jul 2009

Tauriq Ederies Age: 29

Kiosk Operator Aug 2011

Kendall Wilson Age: 25

Ops Manager Jan 2009

Janine Wilson Age: 36

Supervisor 1 Year

Mariette Apollis Age 25

Waitress 2 Years

Nurahn Galant Age: 25

Reservations 3 Years

Bukiwe Mangqan Age: 29

Reservations 3 Years

Abdurach Galant Age: 21

Operations 2 Years

Alistair St. Clair Age: 30

Ops Manager 1,5 Year

Eunice Lugalo, Manager Age: 53 3 Years

Julia Solms Assist. Manager

Age: 34 1 Year

Sylvia Ruiters, Manager Age: 47 6 Years

Angie Muchekeni Housekeeper

Age: 26 2 Years

Sewela Kgatla Age: 24

Consultant 1 Year

Page 5: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

National Footprint

Page 6: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Board of Directors

Page 7: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

The Faces of Job Creation

Page 8: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Overview

o Non Profit Company

o Flagship public private partnership

o One of the longest standing and most successful

enterprise development partners for small tourism

businesses in South Africa

o Our mandate is to facilitate the growth, development

and sustainability of small tourism businesses

o We offer a number of interventions that provide

hands-on, step-by-step support and guidance to small

tourism businesses

Page 9: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Notable achievements

o Enterprise and Supplier Development Programmes (EDP and ESDS) which

increases private sector contributions while also facilitating the integration of

SMMEs into large corporate value chains

o Well established practice of cost sharing partnerships with provincial tourism

authorities and departments for greater economic impact

o Third party project management initiatives that contribute to TEP and the

national priorities

o increase in skills via the Cathsseta Learnership Programme

o Responsible Tourism via the Fair Trade in Tourism (FTT) certification programme

o Access to Financial support via the Ikwezi Tourism Facility, a partnership initiative with the

Small Enterprise Finance Agency (sefa)

o SSETA accreditation for new venture creation

Page 10: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Service Offering

Page 11: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Impact since inception in 2000

o More than R550m invested in tourism SMME development

o Contributed to the generation of over R7 billion

o Supported the creation of over 80,000 jobs

o Trained over 25,000 SMME operators and employees

o Mentored over 450 small tourism businesses

o Client base of over 3,000 SMMEs spread across all sectors of the tourism

industry

Up to 31 December 2014 - Audited

Page 12: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Demographic Segmentation

As at 31 December 2014

Total Size of TEP Database = 4 100

o Rural Enterprises = 2 365 (58%)

o HDE Enterprises = 2 789 (68%)

o Youth-Owned Enterprises = 540 (13%)

o Women-Owned Enterprises = 1 910 (47%)

Page 13: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Achievements (Target Delivery) for 2013-2014

SMMEs Registered and Paid 920 186%

Enterprises Assessed (DNA) 179 100%

Funding Contracts (BDF) 633 100%

Individuals Trained 3 285 100%

Enterprise Mentorships 119 158%

Market Access Support 977 100%

Jobs Created by Supported SMMEs 4 040 101%

Increase in Turnover by supported SMMEs(Rm) R850.5 258%

Period – 1 April 2013 to 31 March 2014

Page 14: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Business registration and DNAs

Business

Registration and

Support

Development

Needs Assessment

(DNA)

179 DNAs were completed

920 new business registrations for paid members were achieved

Period – 1 April 2013 to 31 March 2014

Page 15: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Access to Finance - BDF

Business Development

Fund (BDF)

469 enterprises received BDF grants

126 of these enterprises were rural

339 of these enterprises were HDEs

Segmentation by type of support of the 633 grant funding provided

Period – 1 April 2013 to 31 March 2014

Page 16: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Access to Finance - ikwezi Tourism Facility

o Access to finance has been the missing link in TEP’s

work

o TEP has been looking for ways to address this

challenge

o sefa (Small Enterprise Finance Agency) on the other hand have been looking

for ways of mitigating the inherent risk in providing financing to small

businesses

o The idea of a mutually beneficial partnership between sefa and TEP was

thus born and conceptualised into

o The ikwezi Tourism Facility was launched at the Tourism Indaba

www.ikwezifacility.co.za

Page 17: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Access to Finance - ikwezi Tourism Facility

o The ikwezi Tourism Facility – ikwezi or ITF for short - is a

R50m revolving financing facility available exclusively to

TEP registered clients

o ikwezi provides financing ranging from R10 000 to R5m

o Repayment terms range from 3 months to 5 years

o Interest rates charged range from 10.60% to 12.60%, substantially lower than

commercial banks

o TEP clients may approach ikwezi for Bridging Finance, Capital equipment

finance, and business expansion finance

o TEP will perform the technical due diligence of applications

o Sefa will perform the credit vetting component of applications

www.ikwezifacility.co.za

Page 18: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Skills Development

Mentorship Programmes

Training Workshops

Learnerships

• Assessment and matching

• 6 months mentorship

• Growth Plan

• 263 learnerships implemented for CATTHSETA

• 156 had maintained the pace as at year-end (59%)

Page 19: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Access to Markets

• Emerging Tourism Entrepreneur of the

Year Award (ETEYA)

• Rennies Red Stamp

• SIPPO European Trade Mission

• Advertising and PR

• Events and Exhibitions • Indaba • Getaway Show • WTM • WTM Brazil • Vakantiebeurs – Netherlands • ITB • New York Travel/Tourism Fair • Miami Boat Show

Page 20: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Access to Information

• An information portal for the tourism trade

• Based on Wikipedia concept

www.wikitourism.co.za

Page 21: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Comparative Assessment

The Small Business Project (SBP)

An independent 3-Year Longitudinal Study

Page 22: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

SBP Results - Comparative Assessment

Impact of TEP services – Most impactful services according to survey participants

Page 23: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

SBP Results - Comparative Assessment

Feedback from participants on Barriers to Employment:

Page 24: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

SBP Results - Comparative Assessment

Page 25: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Fundraising and Partnerships

Page 26: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

The TEP-NDT Partnership

o As a reminder TEP was established and funded by Business Trust from 200 to 2004

o NDT (then DEAT) became a funding partner on a 50% / 50% basis from 2004

o NDT has given notice that when the current 50/50 partnership expires on 31 March

2016, they may not be inclined to renew as the Tourism Incentive Programme (TIP) may

become operational and SMME development may be done in-house by NDT itself

o As TEP we are eagerly waiting to see the details of the TIP and how our SMMEs could

access the programme to grow their businesses and create the much needed jobs.

Page 27: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Challenges and Opportunities

CASH REVENUES 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 2014/2015 2015/2016

ACTUAL ACTUAL ACTUAL ACTUAL BUDGET FORECAST BUDGET

TOTAL CASH INCOME 61 480 316 53 780 580 49 140 162 45 161 214 32 644 788 33 115 714 27 000 000

National Dept of Tourism (NDT)

52 097 000 20 000 000 20 000 000 25 000 000 25 000 000 25 000 000 13 500 000

IMPACT 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 2014/2015 2015/2016

Jobs created by supported SMMEs

6 527 4 791 5 095 4 901 4 040 3 600 (tbc)

NOTE: All the above values refer to cash only in the income stream and does not include any in-

kind contributions that were received over the years. Therefore the balance of private sector

contributions was derived from non-cash support which is not recorded above.

Page 28: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

In Conclusion

o TEP has established a solid reputation as a credible tourism SMME development agency

o The challenging question of resource mobilisation remains a VEXING subject and we are

convinced that with more resources we can do much more

o However, the unfortunate irony is that when the Tourism Incentive Programme is

launched next year, it is not really clear what it envisages for TEP in spite of the fact that

we have 15 years of successful experience in tourism SMME development (10 years with

NDT)

o TEP is in the process of reinventing its business model to identify new opportunities to

mobilise funding to support its SMME development work

o We appreciate the support that we have received from NDT, and the Portfolio

Committee to date, and we are looking forward to the future with confidence that TEP

will continue to play a prominent role in tourism SMME development in our country

Page 29: Presentation to the Tourism Portfolio Committee of Parliament · 2015. 3. 2. · Presentation to the Tourism Portfolio Committee of Parliament 27 February 2015 . SUCCESSFULLY

Thank You