preparing for recovery: learnings from a hospitality …...learnings from a hospitality agency...

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1 Confidential & Proprietary Confidential & Proprietary Preparing for Recovery: Learnings from a Hospitality Agency

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Page 1: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

1Confidential & ProprietaryConfidential & Proprietary

Preparing for Recovery: Learnings from a Hospitality Agency

Page 2: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Speakers

Kurt WeinsheimerCSO

Sojern

Benu AggarwalFounder & President

Milestone Inc

Aline HilsabeckStaff Data Analyst, Travel

InsightsSojern

Page 3: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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$13BBookings

10,000Global Customers

350MIn-MarketTravelers

Sojern works for hotels, attractions,

tourism, and more.

We know travelers—and move them

from dream to destination.

Page 4: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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COVID-19 UpdateGlobal Travel Insights & Learnings

Page 5: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Global Flight Search Trends Through Apr 26th

First death in Italy

Wuhan quarantine

US lockdown; China calling back its citizens

US airlines - travel waivers

Latin America lockdown

China domestic airlines start flyingUS airlines

cancel all flights to China - low demand and travel advisory

Source: Sojern Data

Page 6: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Flight Lead Times Across The Globe

According to Dollar Club Survey:

● Over 50% said that COVID-19 has not impacted how they feel about future travel.

● Over 40% will only travel domestically over the summer or holidays due to the outbreak (June - December 2020)

Source: Sojern Data

Page 7: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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U.S. Flight Intent Increases For The Great Outdoors

Source: Sojern Data

Source: Sojern Data

Page 8: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Leisure Travel Lead Times In Singapore

Source: Sojern Data

Page 9: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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First death in Italy

Wuhan quarantine

US lockdown; China calling back its citizens

Global Hotel Trends Are Plateauing

Source: Sojern Data

Page 10: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Hotel Searches To Leisure Destinations

Check-in Month Check-in Month

Source: Sojern Data

Page 11: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Milestone Inc.

Page 12: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Page 13: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Page 14: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Page 15: Preparing for Recovery: Learnings from a Hospitality …...Learnings from a Hospitality Agency Confidential & Proprietary 2 Speakers Kurt Weinsheimer CSO Sojern Benu Aggarwal Founder

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Additional Resourceshttps://www.sojern.com/blog/category/covid-19-travel-industry

https://go.milestoneinternet.com/hotel_checklist

ANY QUESTIONS?